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Villa Carlotta Hotel

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Villa Carlotta Hotel
Villa Carlotta Hotel
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542 Reviews from our TripAdvisor Community

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Showing 240: English reviews
Brisbane, Australia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Reading some recent reviews had us concerned but our 3 night stay was perfect. Lovely cool room, very comfy bed, breakfast was ample, staff very friendly and helpful. Very clean. A £10 taxi ride to city. Pool clean and well maintained. A late evening request for food was enthusiastically accepted and a quality plate of meats, cheeses, salad and panini... More 

Helpful?
1 Thank BobbyFord2014
Portland, Connecticut
Level Contributor
61 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
1 of 5 stars Reviewed July 9, 2016

I booked this hotel for our trip to Florence for the convenient location, and that it specified that the rooms had air conditioning, which is a must for my husband's heat induced asthma issues. When we arrived the entrance from the street was not well marked and we passed it by and were not sure where to park. We went... More 

Helpful?
1 Thank Lynniepooh
villcar, Direttore at Villa Carlotta Hotel, responded to this review

Dear Madame, We are very sorry for what is happened; Thank you for your review which will surely be the starting point to eliminate immediately all those problems that have occurred and will definitely be a reason to reproach the "temporary staff" that we had last week, which was not able to solve all immediately its problems. I assure you... More 

A TripAdvisor Member
1 of 5 stars Reviewed July 8, 2016 via mobile

Stayed 3 nights with 2 kids. All 3 nights ac not working. Had to request for fans. Told them at least 4 times thats its really hot and with mosquitos the night is rough. No One ever came bk and informed us about any progress on the air conditioner. Towels not folded and not cleaned. Poor customer service. No efforts... More 

Helpful?
1 Thank A TripAdvisor Member
Bradford, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 5, 2016

This is a very tired looking hotel but it is well situated close to the Porta Romana. The website picture shows the original Villa but we were in an annexe on the first floor. The décor is art deco (coloured glass and rather tacky looking chandeliers with several bulbs missing.) We had a really tiny room with an even tinier... More 

Helpful?
1 Thank LancsLass211
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 26, 2016 via mobile

The surroundings are great, full of trees and green, splendid location. Great to get some quality time after the noisy and crowded city. Villa is also beautiful, with nice big rooms with large windows. There is also an outdoor pool, with jacuzzi, where you can take the morning coffee/tee in peace. Still, when is comes to cleaning, much can be... More 

Helpful?
1 Thank Daniel G
Brighton, United Kingdom
Level Contributor
191 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 stars Reviewed June 26, 2016 via mobile

First the good points; Wi-fi - great Beds - comfortable Room - clean Staff - very friendly Location - quiet Now the average - pool is nice, but should be cleaned every day. Food options are limited, breakfast very average. Mini bar prices reasonable. It is a 15 to 20 minute walk to the Ponte Vecchio. And finally...the bad points.... More 

Helpful?
1 Thank Dave B
Bucharest, Romania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 26, 2016 via mobile

Great place for resting after city turmoil. Small pool outside the breakfast area allows you to breathe the clean air of the surroundings. Still, the breakfast needs improvement, considering the hotel ambitions, and the rooms quality can be changed with little maintenance effort.

Helpful?
Thank D G
Athens, Greece
Level Contributor
112 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 stars Reviewed June 22, 2016

It is unbelievable to see rooms like that and be asked to pay more than the average rate per night for Florence. Walls, floor, desk, curtains, windows, everything dirty. Not that we were not able to move and sleep in the room (having a very nice bed) but whenever we were focusing our view in various areas in the room,... More 

Helpful?
Thank koranle
London
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed June 19, 2016

We booked this hotel through Expedia's top secret hotels, which is meant to be where you get a 4/5* hotel for a better rate due to last minute availability. This hotel does advertise a 4* rating but it is a 1* at the very most. The bedrooms are very dated and dingy, there was no hot water 2 out of... More 

Helpful?
Thank jen2286
villcar, Direttore at Villa Carlotta Hotel, responded to this review

Dear Guest, We are really sorry you did not like the Style of our Villa Hotel; For sure is not a modern Hotel, we keep it Authentic and our guest are happy to stay in a real Villa Hotel , instead a Standard hotel chain. Maybe the top secret hotel choose was not right for your tastes. Best Regards Antonio More 

Berlin, Germany
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 30, 2016

The Villa Carlotta is nicly set in the hills of Florenz surrounded by several other villas. It has everything you need for a nice stay: Pool, large rooms, TV, Internet, and is by Taxi not far from the center. However, the interior is a bit old, and everything seems a bit too cosy/aged. Breakfast is not very good.

Helpful?
1 Thank Holger S
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Villa Carlotta is a romantic 19th century patrician manor, situated in the wooded residential area around Porta Romana, at the foot of Piazzale Michelangelo, and within walking distance to the Pitti Palace and the Ponte Vecchio. A brief stroll along some of the characteristic streets of Renaissance Florence or, if you prefer, through the famed Boboli Gardens of the Pitti Palace ... more   less 

Additional Information about Villa Carlotta Hotel

Address: Via Michele di Lando 3, 50125, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range: $107 - $907 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Villa Carlotta Hotel 4*
Number of rooms: 31
Reservation Options:
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Also Known As:
Hotel Carlotta
Hotel Style:
#98 Luxury Hotel in Florence
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