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Rivoli Boutique Hotel

1,710 reviews
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Traveler (479)
Room & Suite (478)
Dining (95)
Overview
  • Excellent50%
  • Very good38%
  • Average9%
  • Poor2%
  • Terrible1%
Travelers talk about
“train station”(139 reviews)
“hot tub”(24 reviews)
“small pool”(20 reviews)
Free Wifi
Breakfast included
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Rooms
Mar 4Mar 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,710)Write a Review
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Show reviews that mention
All reviewstrain stationhot tubsmall pooloverlooking the courtyardwithin walking distancelovely hotelsanta maria novellafront desk staffbreakfast staffthe hotel staffmain stationcommon areasminute walkexcellent locationtourist attractionswould definitely stay here againconvenient location
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521 - 525 of 905 reviews
Reviewed December 13, 2013

By far the worst hotel experience in Italy and we stayed in hotels for 3 weeks. Room was musty and staff was stuffy and not very sympathetic to guests needs. One of the power outlets burned out my wife's straightening iron. When we asked for...More

2  Thank Vtrain1441
Response from DirezioneRivoli, Responsabile reception at Rivoli Boutique HotelResponded December 15, 2013

Dear Guest, I'm sorry to read this comment and, if after over 4 months you still have this feeling about our hotel and service it must have been very negative. We always try to be attentive and caring to our guests and I'm really surprised...More

Reviewed December 9, 2013

My husband and I stayed here for a week. I found the hotel to be quite nice, breakfast had a decent selection each morning and the staff in the breakfast dining area were extremely pleasant, always a big smile , polite and cordial. Our room...More

1  Thank CHEECHEE905
Response from DirezioneRivoli, Responsabile reception at Rivoli Boutique HotelResponded December 13, 2013

Dear Guest, thanks for your comment, it is important to us to receive your feedback on your stay . Concerning the Internet service, we are working on a new contract with a new provider in order to improve our offer and give our guests a...More

Reviewed December 6, 2013

We had our anniversary 30th in Florence and stayed there November 2013. The hotel is 4 star ... excellent. We only B&B'd. Breakfast was really good, plentiful and varied. We loaded up for the day. The desk folks also were very helpful in arranging us...More

1  Thank Bodillymill
Reviewed December 4, 2013

We just stayed at the Hotel Rivoli in Florence. Whilst the locations is close by most sights, we were placed in a room by the lift and facing the street and were kept awake most of the night. We found the woman at the front...More

2  Thank Jess D
Response from DirezioneRivoli, Responsabile reception at Rivoli Boutique HotelResponded December 5, 2013

Dear Guest, I'm deeply sorry you didn't appreciate our hotel. If you didn't like your room you could ask to change it, we have 80 different rooms and for sure we could find something more satisfying for you. I hope you will give us the...More

Reviewed November 27, 2013

We stayed here one night as the jump off to a tour of Italy. Wife and I were looking for a place that was reasonably priced and central for walking around for one day and this fit the bill. Room was very small, and we...More

1  Thank legroom999
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Multilingual Staff
Dry Cleaning
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Hot Tub
Details
Price range
$110 - $400 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Luxury Hotel in Florence
#59 Family Hotel in Florence
#60 Business Hotel in Florence
#66 Romantic Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$110 - $400 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Luxury Hotel in Florence
#59 Family Hotel in Florence
#60 Business Hotel in Florence
#66 Romantic Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (479)
Room & Suite (478)
Dining (95)
Pool & Beach (72)
Business Center & Event Rooms (9)
Amenities (5)
Family and Play Areas (2)
Nearby
Santa Maria Novella
Santa Maria Novella train station welcomes the
majority of the people arriving in Florence, which
might explain the hectic pace. Commuters and tourists
come across the constant hustle and bustle of the
station before exiting, taking a few steps and
stopping amazed in Piazza di Santa Maria Novella. It
is impossible not to admire the the square, housing
one of the most charming basilicas in Florence. The
...More
Questions & Answers
Ask a question
zozotravel
February 18, 2018|
Answer
Response from roberto_fu | Reviewed this property |
hello, surely the structure will know how to satisfy you in some way. however, it is always preferable to contact the structure by email or telephone.
1
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Google Translation
JoAnn C
August 13, 2017|
AnswerShow all 3 answers
Response from DirezioneRivoli | Property representative |
Dear Guest, we do not hat a self-laundry in hotel, but you have many laundrymat in the area ! Best regards, Daniele Torrini Resident Manager
0
Votes
Google Translation
shellkem
May 16, 2017|
AnswerShow all 2 answers
Response from DirezioneRivoli | Property representative |
Dear Travellers, our family rooms (triple or quad) are set with a double or twin bed and one or two sofabeds. Sofabeds are regular sized as a bed when coverted. Concerning dogs, we do allow pets, but we not a large request... More
0
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Room Tips
"I'd choose one with a balcony. It was quiet and safe."
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"choose a room not on the ground floor"
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"Smaller rooms, with a balcony, will help make it feel larger"
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"Ground floor rooms might be (stress might be) a little noisy on warm summer evenings."
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