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Hotel Rivoli

0.2 miles from Florence center
  • Free Wifi
  • Breakfast included
  • Restaurant
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1 room, 2 adults, 0 children
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Via della Scala 33, 50123, Florence, Italy
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1,499 Reviews from our TripAdvisor Community

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Showing 798: English reviews
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Bournemouth, United Kingdom
Reviewed 4 days ago NEW

Spent two days in Florence with my husband. Hotel Rivoli couldn't have been in a better location, just a short walk to all of the main tourist sites. We were lucky as the 1st Sunday of the month is free entry to some of the museums & galleries. The hotel was absolutely spotless, probably the best housekeeping we've had, unfortunately...

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1Thank Wendy-penelope C
Reviewed 1 week ago

It was my second stay. Unexpectedly I've got a bigger room - it was spacious and comfortable. Breakfast was good. At night it was pretty noisy outside - I had to close my windows. The only and big disappointment - the hot tub was under maintenance, and no one cared to notify clients before they have booked the hotel. For...

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Helpful?
Thank Stephanie K
DirezioneRivoli, Responsabile reception at Hotel Rivoli, responded to this review

Dear Mrs Stephanie, Thank you for your nice words on us, it is always a pleasure for us to red that. I'm sorry for the Jacuzzy, but due to extreme urgent maintenance we had to stop it for while. I hope you will come back soon to have a relaxing bath in our garden. Thanks again and Arrivederci !! Daniele...

Hong Kong, China
Reviewed 2 weeks ago

Service melt my heart. Since there is no esculator, and we have bulky luggages - we need to call hotel staff to pick up our luggage and climb up the stairs while check-in, and bring it down while check-out. LOT of works. Room is ok. A bit aged but still in good condition. Bathroom is very spacious. Room is clean....

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Helpful?
Thank Tess T
DirezioneRivoli, Responsabile reception at Hotel Rivoli, responded to this review

Dear Tess, I'm really glad you had such a good experience at the Rivoli Boutique Hotel. Our building is dated XIVth century and all our rooms are diffferent, specially rooms overlooking the garden might have some stairs to climb, but as you noticed we provide Porter service for this. We wait for you to have some good Chocolate and send...

Brisbane, Australia
Reviewed 2 weeks ago

Stayed in a family suite, with teenage children. The advertised "twin room" was not really a room, rather an opening off the hallway large enough to accommodate two dilapidated beds and a tv. The "twin beds" were extremely old, matrasses lumpy and tired, perched on the top of two old wire framed sofa couch bottoms. The most uncomfortable and poor...

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Helpful?
Thank Rowie1
DirezioneRivoli, Responsabile reception at Hotel Rivoli, responded to this review

Dear Guest, I'm really sorry that the experience with our extra beds has been so bad that, after almost 4 months you wanted to let us know. The second room in the Family SUite, is normally a sitting room with TWO sofabeds, that upon request can be coverted in regular size beds. Matterasses in the sofa beds are a little...

Liverpool, United Kingdom
Reviewed 3 weeks ago

The hotel is in a great location in central Florence. Within easy walking distance of all the sights. The hotel was affordable and the booking easy to manage online. The interior of the hotel is beautiful. The staff could not have been more welcoming and friendly. Any questions or requests were dealt with. The hotel room was clean and spacious...

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Helpful?
Thank Niamh D
DirezioneRivoli, Responsabile reception at Hotel Rivoli, responded to this review

Dear Guest, thanks for Your nice comment. I'm happy you enjoyed your stay at the Rivoli Boutique Hotel and you appreciated our services. We try hardly to satisfy our clients expectations and it is so beautiful for us to know it !! Hope to welcome you again or your friends here with us and for the moment we greet you...

Bendigo, Australia
Reviewed 4 weeks ago

My wife and I spent 10 nights in Rivoli in January 2017; we are in our late 60s; we loved Rivoli - and we loved Florence too; staff at the hotel were pleasant and helpful; breakfasts were excellent; Rivoli is within walking distance of many major attractions - we like churches, galleries, museums - and we walked *everywhere* for our...

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Helpful?
Thank TMMills
DirezioneRivoli, Responsabile reception at Hotel Rivoli, responded to this review

Dear Guest, it is a real pleasure for me to read tha you had a nice stay in our house. Really glad that you appreciated our attentive service and our breakfast. The Rivoli Boutique Hotel offers it's services from over 50 years and during this long period we have improved our services in order to satisfy and guarantee the best...

Friendswood, Texas
Reviewed 4 weeks ago via mobile

Stayed here in a last minute trip to Italy! Staff was very helpful- my sister needed a doctor and they were able to contact one who came to the hotel! The room was a nice size - the beds were twin but very comfortable! Breakfast was also nice with a good selection. The hotel is walking distance from the train...

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Thank donatpam
DirezioneRivoli, Responsabile reception at Hotel Rivoli, responded to this review

Dear Guest, I'm really glad you reported a very good experience at tha Rivoli Boutique Hotel. We are always very happy to help our guest and try to let them have all the assistance needed. Our Housekeeping staff then, takes very good care of the rooms and offers the best in cleaning and comfort in all the rooms. Breakfast, with...

Reviewed 5 weeks ago via mobile

My husband and I stayed here when we traveled for Piti uomo 2017. It's location is brilliant and we walked to the fair everyday. It's also close to santa Maria novella station and pretty much walking distance. That really helps if your coming from another city in Europe and coming in by train! It is a quant place and family...

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Thank simrithar
Brooklyn NYC
Reviewed January 13, 2017 via mobile

This is a pleasant hotel, close to the train station and near to shopping, restaurants and cinemas, however, we stayed there in winter and our bathroom was unheated. When we arrived, the first room that we were booked into had an exceedingly small bathroom and seemed noisy. The second room that was offered to us had a bathroom that made...

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Helpful?
Thank LuchinoBrooklynNYC
Moscow, Russia
Reviewed January 10, 2017

Very usefull location - very close to railway station and 5 minuts from historical center of Florence! I and my wife visited this hotel 2 years ago and have returned again in January 2017 Fine stuff,fine rooms,fine serviec.

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Thank amados777
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Staying in Santa Maria Novella

Neighborhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Explore this neighborhood
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Located in the old town of Florence, the Hotel Rivoli offers class hospitality with charm, as well as spacious and elegantly decorated hotel rooms and suites. The Hotel Rivoli is a 4-star superior hotel that is set inside a restored 14th-century Franciscan convent, where guests can breath the charming and unique atmosphere of this ancient historic building in the city of Florence. The restoration has highlighted the architectural details dating back to 1500 such as arches and vaults, coffered ceilings and stone columns. Guests are welcomed in an enchanting setting full of cozy atmosphere, embellished by refined common areas, which are conceived as an oasis of tranquility away from the hectic pace of the city. The Internal Patio, which was obtained from a complete renovation of the Franciscan cloister, is now dedicated to relaxation and wellbeing, featuring an unforgettable 20 sqm-whirlpool that is also open during the winter with a constant water temperature of 36° C. The location could not be better, a few steps from the Santa Maria Novella railway station, the Duomo Cathedral, Ponte Vecchio Bridge, opposite the ancient and famous Officina Profumo di Santa Maria Novella, and the most important museums. In addition to the interior elegant and spacious patio, the Hotel Rivoli guests can enjoy the quiteness of the small "garden of medlar", an exceptional lounge where to spend moments of real relax; in summer time the garden is available for breakfast and dinners prepared and served by Benedicta Restaurant , 3 Michelin forks. ... more   less 

Additional Information about Hotel Rivoli

Address: Via della Scala 33, 50123, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: $111 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Rivoli 4*
Number of rooms: 87
Reservation Options:
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Also Known As:
Best Western Rivoli
Best Western Florence
Florence Best Western
Hotel Style:
#39 Luxury Hotel in Florence
#59 Business Hotel in Florence
#66 Romantic Hotel in Florence
#82 Family Hotel in Florence
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Rivoli staff and other travelers.
13 questions
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Questions? Get answers from Hotel Rivoli staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“No escalator, choose the room at ground if you're not ok to walk to steps.”
 of 5 bubbles 987tesst, 2 weeks ago | Read review
“Don't get the rooms over the restaurant, and look elsewhere if seeking 2 bedroom family accommodation.”
 of 5 bubbles Rowie1, 2 weeks ago | Read review
“Ask foe a room with a balcony or terrace.”
 of 5 bubbles TerrySymonds, Dec 25, 2016 | Read review
“Family rooms were comfortable”
 of 5 bubbles michemmy, Dec 5, 2016 | Read review
“Courtyard upper rooms”
  • Room and balcony
 of 5 bubbles annelizabeth1200, Nov 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question