We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Hotel Rivoli

Show Prices
#69 of 421 Hotels in Florence
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Rivoli
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"moduleList":["handlers","shims"]},"containerClass":null}
Add Photo Write a Review

1,393 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 755: English reviews
Marion, IA, USA
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for 3 nights on our Italy vacation. It is a fine hotel with a great location. Good things: Good size room. Ample floor space for suitcases and walking around. Desk helped to hold all the little things like cell phones, camera, maps, etc. Quiet room. We were given a room on the 1st floor (one above ground... More 

Helpful?
Thank Greg M
Newcastle upon Tyne, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from a 4 night stay at The Rivoli. All staff were very helpful, polite, attentive and friendly. Rooms are a reasonable size, with efficient air conditioning and good access to free wifi. Beds comfortable with a choice of pillows. Bathroom small but perfectly adequate for a City break. Toiletries refreshed daily. Complementary water on first night was a... More 

Helpful?
Thank RubyCat2015
Adelaide, Australia
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is quite quaint.Would have been great in it's day but It's a little tired now. Still it was clean and comfortable and in a great location within walking distance to major attractions in Florence. Reception and breakfast staff weren't very friendly. Adelle who looked after the bar area was the exception. She was really nice but had a... More 

Helpful?
Thank ASougy
essex
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel is comfy and clean, front rooms can be noisy from road but we still had a good nights sleep, staff on front desk welcoming and helpful. Breakfast is typically continental and plenty of choice, restaurant was also good nice food all of the staff put themselves out to help you. Hotel is great location for city walks also for... More 

Helpful?
Thank raindodgers
1 review
5 of 5 stars Reviewed 1 week ago

Hotel Rivoli is perfectly situated 5 minutes from Firenze Santa Maria Novella train station and within walking distance of everything. Staff were very friendly and helpful, and the breakfast had a good variety of items. We loved dining outside in the morning! Bed was the perfect firmness, very important! We would definitely stay there again.

Helpful?
Thank Sue B
Tampa, Florida
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at Rivoli for two nights and really enjoyed our stay. The lobby area is nicely decorated with a lot of vintage furniture and paintings. The rooms are very spacious (we had a Deluxe Queen room). We didn't use the restaurant but seemed like a popular restaurant. The included breakfast was great as well with a lot of high... More 

Helpful?
Thank Vahid J
DirezioneRivoli, Responsabile reception at Hotel Rivoli, responded to this review

Dear Vahid, I'm really happy to read that you enjoyed your stay at the Rivoli. This is our "mission" ! Let our guests be satisfied about their stay in Florence. I hope to welcome you again at the Rivoli, best regards, Daniele Torrini Ass. Manager More 

Vancouver, Canada
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

Excellent hotel very close and easy walk to train station and a 10 minute walk from the city centre. Room was spacious and very clean. Public areas were very nice and pleasant. Restaurant is definitely worth a try and breakfast was plentiful. The big difference is the staff, pleasant, professional and friendly. We were always greeted with smiles and salutations,... More 

Helpful?
Thank leonardw475
DirezioneRivoli, Responsabile reception at Hotel Rivoli, responded to this review

Dear Leonard, I'm really glad reading that you stay in our house has been plesant. We love to welcome our guest as if they are visiting theyr Florence house and, it's a real pleasure to know that this has been appreciated and made the difference with others. I wait to welcome you again at the Rivoli, from all of us... More 

Newcastle, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is in a great location, close to Santa Maria Novella train station and piazza. The hotel is lovely and the rooms are large and comfortable. We had an early morning train to catch and they prepared a breakfast box for us as we wouldn't be able to have breakfast before we left. We also had an issue with... More 

Helpful?
Thank Natalie S
DirezioneRivoli, Responsabile reception at Hotel Rivoli, responded to this review

Dear Natalie, Paola, Alexander and I , thank you for the nice words left here on our service. We try always to offer the best of our attentions and it's a great satisfaction when this is appreciated from our guests. Waiting to welcome you at the Rivoli, best regards and thanks again. Paola, Alex Daniele Torrini - Ass. Manager More 

Canada
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel offers a convenient location, helpful staff, comfortable rooms and an included breakfast buffet for a reasonable price. The front desk staff was very helpful and the breakfast buffet staff efficient and friendly. We would stay here again.

Helpful?
Thank CanadaTeresa
Brooklyn, New York
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We (2 adults and teen) stayed in this beautiful hotel 2 nights from 8/26-8/28 and had been very happy with our choice. Service from all staff was exellent, breakfast was very good (scrumble eggs, hard eggs, becon, cold cuts, cheese, pastry, yogurt, juice, coffee, tea and some fruits, do not remember which exactly). Our room was not huge but charming... More 

Helpful?
Thank Lena G
Questions? Get answers from hotel staff and past guests. Ask a question

878 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (335)
Viewed
Hotel & Grounds (76)
Viewed
Room/Suite (70)
Viewed
Bathroom (21)
Viewed
Dining (21)
Viewed
View from Room (25)
Viewed
Pool/Beach Area (12)
Viewed
Family/Play Areas (1)
Viewed
Business Center/Function Rooms (1)
Viewed
2:51
Videos (1)
Viewed
Other (107)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (475)
Viewed
Amenities (48)
Viewed
Junior Suite 213 (44)
Viewed
Junior Suite 506 (43)
Viewed
Dining (46)
Viewed
Standard Room (41)
Viewed
Standard Room with Terrace (40)
Viewed
Suite (60)
Viewed
The Hotel (153)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (68)
Viewed
Pool/Beach Area (4)
Viewed
Dining (8)
Viewed
Room/Suite (25)
Viewed
Hotel & Grounds (19)
Viewed
Business Center/Function Rooms (6)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Florence hotels
Santa Maria Novella
Hotel Alba Palace
Hotel Alba Palace
#71 of 421 in Florence
4.5 of 5 stars 1,340 reviews
Santa Maria Novella
Adler Cavalieri
Adler Cavalieri
#83 of 421 in Florence
4.0 of 5 stars 745 reviews
Santa Maria Novella
Grand Hotel Minerva
Grand Hotel Minerva
#60 of 421 in Florence
4.5 of 5 stars 1,712 reviews
Show Prices
Show Prices
Show Prices
Santa Maria Novella
Grand Hotel Adriatico
Grand Hotel Adriatico
#101 of 421 in Florence
4.0 of 5 stars 1,341 reviews
San Lorenzo
Hotel Laurus al Duomo
Hotel Laurus al Duomo
#65 of 421 in Florence
4.5 of 5 stars 1,462 reviews
San Lorenzo
Hotel Albani Firenze
Hotel Albani Firenze
#79 of 421 in Florence
4.5 of 5 stars 985 reviews
Show Prices
Show Prices
Show Prices

Staying in Santa Maria Novella

Neighborhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the old town of Florence, the Hotel Rivoli offers class hospitality with charm, as well as spacious and elegantly decorated hotel rooms and suites. The Hotel Rivoli is a 4-star superior hotel that is set inside a restored 14th-century Franciscan convent, where guests can breath the charming and unique atmosphere of this ancient historic building in the city of Florence. The restoration has highlighted the architectural details dating back to 1500 such as arches and vaults, coffered ceilings and stone columns. Guests are welcomed in an enchanting setting full of cozy atmosphere, embellished by refined common areas, which are conceived as an oasis of tranquility away from the hectic pace of the city. The Internal Patio, which was obtained from a complete renovation of the Franciscan cloister, is now dedicated to relaxation and wellbeing, featuring an unforgettable 20 sqm-whirlpool that is also open during the winter with a constant water temperature of 36° C. The location could not be better, a few steps from the Santa Maria Novella railway station, the Duomo Cathedral, Ponte Vecchio Bridge, opposite the ancient and famous Officina Profumo di Santa Maria Novella, and the most important museums. In addition to the interior elegant and spacious patio, the Hotel Rivoli guests can enjoy the quiteness of the small "garden of medlar", an exceptional lounge where to spend moments of real relax; in summer time the garden is available for breakfast and dinners prepared and served by Benedicta Restaurant , 3 Michelin forks. ... more   less 

Additional Information about Hotel Rivoli

Address: Via della Scala 33, 50123, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: $110 - $409 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Rivoli 4*
Number of rooms: 87
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Hotwire, Orbitz, Agoda, Odigeo, Travelocity, Priceline and Cheap Tickets so you can book your Hotel Rivoli reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Rivoli
Best Western Florence
Florence Best Western
Hotel Style:
#41 Luxury Hotel in Florence
#59 Business Hotel in Florence
#66 Romantic Hotel in Florence
#82 Family Hotel in Florence
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay