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Hotel Rivoli

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#72 of 421 Hotels in Florence
Certificate of Excellence
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1,359 Reviews from our TripAdvisor Community

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Showing 733: English reviews
Canberra, Australia
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed today NEW

Staff were very friendly and helpful, and the rooms were large and always very clean. The location isn't the best - we named it 'Hotel Street' and you do spend time dodging other tourists dawdling on the sidewalk. But is still within walking distance to all Firenze attractions and close to the train station. Unfortunately the restaurant was closed for... More 

Helpful?
Thank 35taliar
Ennis, Ireland
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

In August my wife and I visited Hotel Rivoli for a city break. The city of Florence is a wealth of art and history, and Hotel Rivoli was the perfect place to investigate from, as it is a 10 -15 minute walk from most of the major attractions. As we visited in August it was hot, and so after a... More 

Helpful?
Thank Jon-Paul S
Sheffield
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed for 4 nights at the Rivoli. The hotel had character and style, the rooms were spacious and clean. The staff were freindly and helpful they made us feel so welcome. There was plenty of choice at breakfast and you could sit in the garden having your cup of tea. I would recommend this hotel to everyone, we will definitely... More 

Helpful?
Thank SheffieldShopper
Avignon, France
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Lovely hotel in walking distance of most major tourist spots. The rooms were clean and comfortable, perhaps in need of a little refreshing here and there. However the staff make this hotel. Really friendly and nothing was too much trouble. I would definitely return.

Helpful?
Thank AMCL77
Bracknell, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

A very good hotel for the price, in a perfect location close to train station. We stayed in a standard room which had every thing you would need on holiday plus a fantastic shower which sprayed from the side as well as overhead. The room and hotel was very clean with an adequate inclusive breakfast. Staff were friendly, helpful and... More 

Review collected in partnership with Amoma.com

Helpful?
Thank C649OVjohnh
DirezioneRivoli, Responsabile reception at Hotel Rivoli, responded to this review

Dear Guest, thanks for the nice opinion shared with TA readers. I'm really glad you enjoyed your stay and you will recommend our house to your firends. We will be more than happy to welcome you again or your firnds at the Rivoli. best regards, Daniele Torrini Ass. Manager More 

North Carolina
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from a trip to Italy which included 3 days in Florence. I loved the Hotel Rivoli! It was located within easy walking distance to the train station, but it never felt unsafe. The staff was so friendly and helpful. They were quick to change our room when I asked for a more quiet room because my husband hadn't... More 

Helpful?
1 Thank NorthCarolinaBella
DirezioneRivoli, Responsabile reception at Hotel Rivoli, responded to this review

Dear Guest, thank you so much for let us know your experience and positive impressions. It is so exciting for us to know that our daily efforts to welcome guests in our house have been appreciated, I really hope that the memory of this trip to Florence will be with you for a long long time and, when this will... More 

Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

A beautiful hotel made even more special by the staff who work there. Friendly, attentive and very helpful. We stayed three nights in two rooms and was the best hotel we stayed in over the two weeks. Parking is simple, 23€ per day concierge service arranged by the hotel. Can highly recommend it to others.

Helpful?
Thank Malcolm S
DirezioneRivoli, Direttore generale at Hotel Rivoli, responded to this review

Dear Malcom, thanks for writing here your impressions on our hotel and service. I'm really honoured to work with a staff that welcomes guests and try to assist in any question or need requiered, it is very important for us to guarantee an "experience" to all the guests that comes to the Rivoli for visiting our beautiful city. I hope... More 

Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel does service very well from the minute we walked in nothing was too much. The hotel is well presented we ate in the restaurant and it was good food and exceptional service. It has a lovely roof terrace swimming pool which catches the sun in the morning. The only complaint is our room overlooked the pool and the... More 

Helpful?
Thank brit_abroad24
DirezioneRivoli, Responsabile reception at Hotel Rivoli, responded to this review

Dear Brit, thanks for choosing the Rivoli as your house during your stay in Florence. I'm glad you appreciated our service and "welcoming" attitude, and our very good restaurant. I will check what happened with the Jacuzzi as automatically should go off at 9:00pm, as we want to guarantee our guests that have a room overlooking the garden the most... More 

Leeds, United Kingdom
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel. We stayed 28th july to the 1st August. Located just around the corner from the train station. Just a few metres from the Basilica of Santa Maria Novella, around 10 minutes walk to the Uffizi, Duomo, around 15 to Ponte Vecchio, San Lorenzo, around 20 minutes to Boboli gardens and countless restaurants on whichever route. Hotel Staff freindly... More 

Helpful?
2 Thank Macnet57
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

The only reason I did not give this lovely hotel five starts is that the Wi-Fi was very spotty. Otherwise, it's a perfect place to stay--great location, friendly and helpful staff, nicely appointed rooms at a very reasonable price. We'll be back!!

Helpful?
1 Thank Teri J
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Santa Maria Novella

Neighborhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the old town of Florence, the Hotel Rivoli offers class hospitality with charm, as well as spacious and elegantly decorated hotel rooms and suites. The Hotel Rivoli is a 4-star superior hotel that is set inside a restored 14th-century Franciscan convent, where guests can breath the charming and unique atmosphere of this ancient historic building in the city of Florence. The restoration has highlighted the architectural details dating back to 1500 such as arches and vaults, coffered ceilings and stone columns. Guests are welcomed in an enchanting setting full of cozy atmosphere, embellished by refined common areas, which are conceived as an oasis of tranquility away from the hectic pace of the city. The Internal Patio, which was obtained from a complete renovation of the Franciscan cloister, is now dedicated to relaxation and wellbeing, featuring an unforgettable 20 sqm-whirlpool that is also open during the winter with a constant water temperature of 36° C. The location could not be better, a few steps from the Santa Maria Novella railway station, the Duomo Cathedral, Ponte Vecchio Bridge, opposite the ancient and famous Officina Profumo di Santa Maria Novella, and the most important museums. In addition to the interior elegant and spacious patio, the Hotel Rivoli guests can enjoy the quiteness of the small "garden of medlar", an exceptional lounge where to spend moments of real relax; in summer time the garden is available for breakfast and dinners prepared and served by Benedicta Restaurant , 3 Michelin forks. ... more   less 

Additional Information about Hotel Rivoli

Address: Via della Scala 33, 50123, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: $118 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Rivoli 4*
Number of rooms: 87
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Also Known As:
Best Western Rivoli
Best Western Florence
Florence Best Western
Hotel Style:
#41 Luxury Hotel in Florence
#59 Business Hotel in Florence
#66 Romantic Hotel in Florence
#82 Family Hotel in Florence
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