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Hotel Rivoli

#76 of 422 Hotels in Florence
Certificate of Excellence
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Hotel Rivoli
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1,325 Reviews from our TripAdvisor Community

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Showing 715: English reviews
Westfield, Massachusetts
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

This was our fifth time staying at the Rivoli and it did not disappoint! We feel like we are home every time we stay here! The hotel itself is simply beautiful and is near the train station in Santa Maria Novella. The rooms and area are spotless and beautiful! The breakfast in the morning is served in a beautiful garden... More 

Helpful?
Thank beautifulthings1
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Short distance from the Train Station and most tourist attractions. Very welcoming and helpful staff, comfortable rooms. The hotel restaurant hosted a lovely breakfast buffet each morning. For a small hotel it was big on atmosphere.

Helpful?
Thank Kathleen L
Southern Finland, Finland
Level Contributor
103 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I really want to rate the Rivoli with 5 stars; it's such a lovely hotel with great staff, fantastic location and an amazing breakfast. But the fact that you can hear everything from neighbouring rooms and the hallway takes the review down to 4/5. The WiFi is also not super reliable but it's a minor detail on holiday while quality... More 

Helpful?
Thank Valpuri M
Cincinnati, Ohio
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our stay at the Hotel Rivoli was one of the best experiences in all my travelling. It is within walking distance of so many attractions. The interior was well kept and beautifully designed and furnished. Our room was very comfortable and overlooked a wonderful courtyard.. The restaurant's food was excellent. I feel the staff is world class.very courteous and attentive.... More 

Helpful?
Thank Andersonclass77
Madison, Wisconsin
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in a small corner room with sloped ceilings, but it was cozy, and quiet as it was far above the street. The location of the hotel is great, as it is close to the train station, as well as near to most of the main sites. The reception staff were very helpful with making dinner reservations as well.... More 

Helpful?
Thank NoloBaggins
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We are from Australia visit Italy >> Rome , Florence & Venice. In Florence we stay at Rivoli hotel near Florence Train Station. The hotel is one of the best. As you come in ( at summer time ) , you will feel the hotel AC ( almost every where ). The Restaurant food and service are best. The staff... More 

Helpful?
Thank Rudy T
Wisconsin
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My husband and I just returned from a great stay here. The hotel is in an ideal location, just steps away from the train station and city center. It is also in a quiet and safe area of the city. Staff were very helpful and attentive during our week long stay. Wonderful daily breakfast and wifi that was reliable. Room... More 

Helpful?
Thank mollyholzem
New Jersey
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here in July for 4 nights. The room and lobby and hotel itself was very pretty. Location is about 10 min walk from station for taking trains around Italy. The restaurant for dinner is very good with service and food being excellent. Breakfast however not good at all. Was included in price so just went there but quality... More 

Helpful?
Thank a r
Murcia, Spain
Level Contributor
78 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Staff extremely helpful with train times and always friendly and polite. The hotel was comfortable and room service changing sheets and towels daily and keeping room clean was faultless. Restaurant Benedicta for breakfast. Good selection of fresh fruit salad or a bowl of fruit, cereals, yoghurts, fruit juices. Bread to toast, rolls and pastries as well as a cooked meat... More 

Helpful?
Thank YvonneCR2014
DirezioneRivoli, Responsabile reception at Hotel Rivoli, responded to this review

Dear Yvonne, I'm so happy you had a positive experience in our house. The Rivoli welcomes it's guests since 1964 and we try to improve our services every day to give our guest the best we can. Concernig the coffee or tea facilities, it is possible to ask for it as it is a free service on request . I... More 

Edison, New Jersey
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This is a wonderful property, which maintains Tuscany region's essence in everything from decor, food to service. We loved our room. Garden and outdoor restaurant areas were beautiful. Staff was very friendly. Hotel is in a very convenient location. We couldn't have asked for a better hotel! Food in restaurant was very good as well, and I think restaurant was... More 

Helpful?
Thank HKBW
DirezioneRivoli, Responsabile reception at Hotel Rivoli, responded to this review

Dear Guest, GRAZIE !! for sharing with us your personal experience! it is a pleasure for me and all of us to read that you enjoied your stay with us. Regarding WIFI, I'm glad to confirm that next week we will chenge to a new and much more performing high speed connection and hope you want to come back a... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Santa Maria Novella

Neighborhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the old town of Florence, the Hotel Rivoli offers class hospitality with charm, as well as spacious and elegantly decorated hotel rooms and suites. The Hotel Rivoli is a 4-star superior hotel that is set inside a restored 14th-century Franciscan convent, where guests can breath the charming and unique atmosphere of this ancient historic building in the city of Florence. The restoration has highlighted the architectural details dating back to 1500 such as arches and vaults, coffered ceilings and stone columns. Guests are welcomed in an enchanting setting full of cozy atmosphere, embellished by refined common areas, which are conceived as an oasis of tranquility away from the hectic pace of the city. The Internal Patio, which was obtained from a complete renovation of the Franciscan cloister, is now dedicated to relaxation and wellbeing, featuring an unforgettable 20 sqm-whirlpool that is also open during the winter with a constant water temperature of 36° C. The location could not be better, a few steps from the Santa Maria Novella railway station, the Duomo Cathedral, Ponte Vecchio Bridge, opposite the ancient and famous Officina Profumo di Santa Maria Novella, and the most important museums. In addition to the interior elegant and spacious patio, the Hotel Rivoli guests can enjoy the quiteness of the small "garden of medlar", an exceptional lounge where to spend moments of real relax; in summer time the garden is available for breakfast and dinners prepared and served by Benedicta Restaurant , 3 Michelin forks. ... more   less 

Additional Information about Hotel Rivoli

Address: Via Della Scala 33, I-50123, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: $124 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Rivoli 4*
Number of rooms: 87
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Also Known As:
Best Western Rivoli
Best Western Florence
Florence Best Western
Hotel Style:
#44 Luxury Hotel in Florence
#60 Business Hotel in Florence
#67 Romantic Hotel in Florence
#83 Family Hotel in Florence
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