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Hotel Cerretani Firenze - MGallery

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Via Dei Cerretani 68, 50123, Florence Italy
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$196
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$172
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Traveler (362)
Room & Suite (264)
Dining (58)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#46 of 431 hotels in Florence
Location
4.9
Cleanliness
4.8
Service
4.6
Value
4.3
Travelers' Choice
GreenLeaders Silver level
In the Heart of Florence, between the Cathedral and the Basilica of Santa Maria Novella, it is the prestigious Hotel Cerretani, ideal starting point to discover the wonders of the city. Cerretani Firenze is the perfect base for a cultural trip in the beautiful country in the footsteps of Donatello, Botticelli, Leonardo da Vinci and Michelangelo. Located near the Duomo, the Medici Chapels and the Basilica of Santa Maria Novella, this hotel, which boasts 500 years of history, it will take a leisurely stroll to the Ponte Vecchio and the Boboli gardens. The palace of the XVI century, was born as a former home of a wealthy Florentine family, the Family Carnesecchi, still offers its unchanged facade chamfered in the architectural style of the time and the beautiful staircase in Liberty style, enriched with precious mirrors of a more recent past; tangible evidence of the historicity of the place. The Bar 'Michelangelo', intimate and welcoming environment, is ideal to taste the famous wines produced in the Tuscan territory accompanied by delicious meats and delightful cheeses.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Highchairs available
Airport transportation
Business Center with Internet Access
Meeting rooms
24-hour security
Secured parking
Wifi
Breakfast buffet
Breakfast in the room
Complimentary tea
Snack bar
Car hire
Taxi service
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Bathrobes
Room service
Safe
Seating area
Telephone
Bottled water
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Minibar
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Languages Spoken
English, French, Russian, Spanish and 3 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
582Restaurantswithin 0.3 miles
304Attractionswithin 0.3 miles
815Reviews50Q+A42Room tips
Traveler rating
  • 578
  • 181
  • 39
  • 7
  • 11
Time of year
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Most Recent
Elgranpoobah wrote a review Nov 2022
San Francisco, California12 contributions17 helpful votes
If I had reviewed this hotel after my first night's stay I would've given it five stars. But the second night's stay deserved a rating of 1, hence the average rating of three that I have given it. The location is excellent near all the main attractions of Florence as well as the train station and airport tram stop. The hotel is beautiful and the staff was warm and welcoming. They went way out of their way to find me an individual guided tour of the city with virtually no advance notice. I then left for a week and came back for my second night's stay. After a long day of travelling I was looking forward to staying at the Cerretani again. Also it was my first time travelling alone in Italy. I arrived only to be told that there was no room available for me, that there was no water to my room. That there was water to other rooms but not to mine. I was walked over to another hotel and was left there to spend the night. I do appreciate that arrangements were made to put me up in another hotel, and maybe there was nothing else to be done. But if I had received any advance notice, even just a couple of hours, I would've been able to make other arrangements. This experience was traumatic for me and unfortunately I just would not feel comfortable staying there again.
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Date of stay: November 2022
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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HAMEED E wrote a review Nov 2022
We suggest to all this hotel , the best are Stefania e Michela , they fo all for me and my wife . The hotel i situated in the downtown really near by train station and all the most important things to visit
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Brett F wrote a review Nov 2022
BALLARAT, Australia14 contributions1 helpful vote
The Hotel Cerretani is a beautiful hotel with lovely staff. Our Junior Suite was spacious with a large king sized bed. Big thank you to Hicham who served us in the bar. He was very friendly and made us feel very comfortable. Breakfast was good with a variety of fruit, pastries, breads, cheeses, juices and hot foods. I would highly recommend this hotel.
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Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mccrackt31 wrote a review Nov 2022
The Villages, Florida29 contributions6 helpful votes
Had a queen guest room on the 4th floor. The room had plenty of space and a work desk as I was traveling on business. The breakfast was a nice buffet with hot and cold items. Plenty of choice. There is no restaurant for lunch or dinner (the website says they do, but not really), but there are tons of restaurants very near by and you are only about five minute walk from the square of the Duomo. We took the train to and from work each morning and it is about a 10 minute walk to the station from the hotel. I would recommend for work or tourism in Florence.
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from MGallery Cerretani Firenze, Direttore generale at Hotel Cerretani Firenze - MGallery
Responded 3 weeks ago
Dear Mccrackt31, Many thanks for your amazing review! We really appreciate your comment regarding our hotel and service. Hope to see you soon back in Florence. Do not hesitate to contact us directly, we will look after your request. Arrivederci, Esther Enna General Manager Hotel Cerretani MGallery Collection
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LaurentMJ wrote a review Oct 2022
2 contributions
We spent a whole week visiting Firenze as a family or 4 and we had a wonderful expérience at MGallery Cerretani. The whole team was very nice with us (notably with the kids) and gave us tips (trattoria, transportation, etc.) the catering team led by Souleyman was great (we had breakfast and tea time every day !). The amenities were modern and neat. I strongly recommend this hôtel !
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Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from MGallery Cerretani Firenze, Direttore generale at Hotel Cerretani Firenze - MGallery
Responded Oct 30, 2022
Dear LaurentMJ, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Esther Enna General Manager Hotel Cerretani MGallery Collection
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Diane K wrote a review Oct 2022
3 contributions
We had an excellent experience at this hotel!!! The staff in all areas were kind caring and very attentive. Our room was beautiful, comfortable and clean. The breakfast buffet was substantial and tasteful. We appreciated the fact that it was available until 10:30 (11:00 on weekends). The proximity to the train station and many of the major attractions in Florence was a huge advantage!!! We highly recommend this hotel in Florence!!!
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from MGallery Cerretani Firenze, Direttore generale at Hotel Cerretani Firenze - MGallery
Responded Oct 30, 2022
Dear Guest, We very much appreciate your comments regarding your stay at the Hotel Cerretani Firenze - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Esther Enna General Manager Hotel Cerretani MGallery Collection
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John C. Upper wrote a review Aug 2022
5 contributions8 helpful votes
This hotel is a great base to explore Florence, it is a short way from the train station and the Dome. The room was very comfortable and the bathroom was amazing. All this in the smack middle of Florence. The staff was very helpful, we arrived late at the bus stop which is quite journey from the city center. I called the front desk and told them about the delay and the guided me how I should get to the hotel in the middle of the night. Super service!
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from MGallery Cerretani Firenze, Direttore generale at Hotel Cerretani Firenze - MGallery
Responded Aug 29, 2022
Dear Ch_uip_57, Many thanks for such a lovely review! Our goal is to leave a great experience to our guest and we are so proud to know we were able to do it with you, thank you !! Hope to see you soon back in Florence. Do not hesitate to contact us directly, we will look after your request. Arrivederci, Esther Enna General Manager Hotel Cerretani MGallery Collection
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Racoon_555 wrote a review Aug 2022
St. Petersburg, Russia7 contributions2 helpful votes
We stayed in August with a 2 year old infant and the hotel was a great retreat from the crowds and the hot weather. Hotel staff is attentive, caring and answer to any requests very quickly. Breakfast was very good and could sit comfortably without any queues to the buffet or wait times for coffee. If driving in, very convenient that you can park right in front of the hotel, hand in the keys and then it is valet parked for a reasonable price. Highly recommend for a stay in Florence.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from MGallery Cerretani Firenze, Direttore generale at Hotel Cerretani Firenze - MGallery
Responded Aug 29, 2022
Dear Raccon_555 Thank you so much for your amazing review and for sharing your experience in TRIP ADVISOR community. We all loved look after your family and especially your beautiful little girl and we really hope to have the opportunity to see you again in you new "home in Florence" Do not hesitate to contact us directly for next holiday. Wishing you all the best, Arrivederci, Esther Enna General Manager Hotel Cerretani
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Markson Tang wrote a review Aug 2022
Yangon (Rangoon), Myanmar1 contribution1 helpful vote
+1
A perfect stay! The service was immaculate from the transfer arrangements, safekeeping, delivery of our luggage to the excellent housekeeping. Everyone from the bell desk to the front desk was super helpful in providing information for our short stay. The location of the property is within walking distances to the most interesting places in the old town. The proximity to the train station is a big plus. Even though I was warned that my room will be warmer than usual, the Medici Suite - 412, I found no such problems. I even had to turned down the air conditioning at night. I will strongly recommend to choose this hotel for any visit to Florence.
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Date of stay: August 2022Trip type: Traveled as a couple
Room Tip: Walk and travel with public transport where possible. The hotel offers a valet for cars and the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from MGallery Cerretani Firenze, Direttore generale at Hotel Cerretani Firenze - MGallery
Responded Aug 24, 2022
Dear Mr TANG, We very much appreciate your comments regarding your recent stay at the Hotel Cerretani Firenze - MGallery. We are delighted to read that you had an excellent stay and enjoyed our service with us. Please do not hesitate to contact us directly for your next holiday in Florence! Arrivederci, Esther Enna General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Helen W wrote a review Aug 2022
Toronto, Canada8 contributions3 helpful votes
The hotel is stylish, great location near Duomo, friendly staff, outstanding breakfast and air conditioning - so appreciated in Italy in August. The room was spacious with very nice touches and comfortable bed.
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Date of stay: August 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from MGallery Cerretani Firenze, Direttore generale at Hotel Cerretani Firenze - MGallery
Responded Aug 24, 2022
Dear Guest, Many thanks for your amazing review! Hope to see you soon back in Florence. Do not hesitate to contact us directly, we will look after your request. Arrivederci, Esther Enna General Manager Hotel Cerretani Mgallery Collection
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$172 - $296 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cerretani firenze hotel florence, sofitel hotel florence, sofitel hotel firenze, sofitel florence, florence sofitel
FORMERLY KNOWN AS
Cerretani Firenze
LOCATION
ItalyTuscanyProvince of FlorenceFlorenceFlorence Historic Center / San Lorenzo
NUMBER OF ROOMS
86
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HOTEL CERRETANI FIRENZE - MGALLERY $154 ($̶2̶2̶3̶) - Updated 2022 Prices & Reviews - Florence, Italy

Frequently Asked Questions about Hotel Cerretani Firenze - MGallery
Which popular attractions are close to Hotel Cerretani Firenze - MGallery?
Nearby attractions include Piazza del Duomo (0.3 miles), Duomo - Cattedrale di Santa Maria del Fiore (0.2 miles), and Mercato Centrale (0.2 miles).
What are some of the property amenities at Hotel Cerretani Firenze - MGallery?
Some of the more popular amenities offered include free wifi, a lounge, and airport transportation.
Which room amenities are available at Hotel Cerretani Firenze - MGallery?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Cerretani Firenze - MGallery?
Guests can enjoy a lounge, complimentary tea, and a snack bar during their stay.
Is parking available at Hotel Cerretani Firenze - MGallery?
Yes, paid private parking nearby, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Hotel Cerretani Firenze - MGallery?
Conveniently located restaurants include Gustarium, I' Girone De' Ghiotti, and Pine&Apple.
Does Hotel Cerretani Firenze - MGallery have airport transportation?
Yes, Hotel Cerretani Firenze - MGallery offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Cerretani Firenze - MGallery located near the city center?
Yes, it is 0.4 miles away from the center of Florence.
Are any cleaning services offered at Hotel Cerretani Firenze - MGallery?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Cerretani Firenze - MGallery offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Hotel Cerretani Firenze - MGallery?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Arabic.