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    The Westin Excelsior Florence

    Piazza di Ognissanti 3, 50123, Florence, Italy
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    12/24/2017 12/25/2017
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    $548
    $460
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    Traveler (986)
    Room & Suite (692)
    Dining (125)
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    1,312 reviews
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    Overview
    • Excellent74%
    • Very good20%
    • Average4%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “arno river” (183 reviews)
    “heavenly bed” (36 reviews)
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness center
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    Rooftop Terrace
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    The St. Regis Florence
    1,312 reviews
    #14 of 410 hotels in Florence
     
    Antica Torre di Via Tornabuoni
    1,163 reviews
    #15 of 410 hotels in Florence
     
    Santa Maria Novella Hotel
    1,706 reviews
    #30 of 410 hotels in Florence
     
    Grand Hotel Minerva
    2,027 reviews
    #50 of 410 hotels in Florence
     
    Rooms
    Dec 24Dec 25
    |
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,649)
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    551 - 555 of 1,332 reviews

    Reviewed December 26, 2014

    What can I say about a luxurious hotel that overlooks the Arno in Florence ? This hotel is unique in that it will provide workout supplies to guests who travel without them. Shoes, etc are available. The workout facility if great, but if the weather...More

    Thank Ellie B
    Response from VB_General_Manager, General Manager at The Westin Excelsior FlorenceResponded December 29, 2014

    Dar Ellie B, Thank you very much for having shared your wonderful comments with us! We are delighted to learn how much you enjoyed your stay with us and we would like to thank you for letting us know how impressed you were with the...More

    Reviewed December 25, 2014

    This Westin is well located in Florence, very helpful and attentive staff, clean rooms and the Heavenly bed. We are able to walk everywhere in the City from here. Overall a very nice and enjoyable stay.More

    Thank Jay K
    Response from VB_General_Manager, General Manager at The Westin Excelsior FlorenceResponded December 29, 2014

    Dear jaykrigs, Thank you for your wonderful review! We are so happy to learn that you have appreciated the central location of the hotel, our “attentive” staff and the unique comfort of our signature Heavenly Beds. Here at The Westin Excelsior in Florence we work...More

    Reviewed December 23, 2014

    As a top level Starwood program member, i can't say enough about this hotel.... Nice rooms that keep the old "charm" of the city but with up to date amenities - the best being an HVAC system that actually works!! Staff is outstanding - they...More

    Thank wdchuck1
    Response from VB_General_Manager, Direttore generale at The Westin Excelsior FlorenceResponded December 24, 2014

    Dear wdchuck1, Thank you for your wonderful review! Exceeding our guests’ expectations, personalizing our guests’ stay and going beyond expectations is what we always aim for and we are extremely pleased we have accomplished it with you. Thank you for your loyalty and we look...More

    Reviewed December 12, 2014

    Four of us (long-time Starwood members) booked two rooms for one night (we were staying elsewhere in Tuscany) at this well-rated hotel. Now we know where the reputation comes from. Weeks before we arrived we had great information and helpful reservations made from the concierge...More

    Thank Soulefulltraveler
    Response from VB_General_Manager, General Manager at The Westin Excelsior FlorenceResponded December 17, 2014

    Dear soulefulltraveler, Thank you very much for having shared your wonderful comments with the Tripadvisor community! We are truly honoured by your comments concerning the efficient and friendly service and please let us ensure you that your recognition means more than words can express! A...More

    Reviewed December 12, 2014

    Wonderful hotel in a great location. My daughter and I stayed for 3 nights and we wanted to treat ourselves to an elegant hotel. The staff was top-notch and our room was perfect. The location was great for sightseeing and shopping.More

    Thank Nancy F
    Response from VB_General_Manager, General Manager at The Westin Excelsior FlorenceResponded December 17, 2014

    Dear Nancy F, Thank you for the time taken to post your wonderful review! We are truly proud to learn that we entirely met your expectations and that you defined our staff to be “top-notch”! Indeed the location of the hotel is strategic! We all...More

    The St. Regis Florence
    1,312 reviews
    #14 of 410 hotels in Florence
     
    Antica Torre di Via Tornabuoni
    1,163 reviews
    #15 of 410 hotels in Florence
     
    Santa Maria Novella Hotel
    1,706 reviews
    #30 of 410 hotels in Florence
     
    Grand Hotel Minerva
    2,027 reviews
    #50 of 410 hotels in Florence
     
    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Laundry Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • $364 - $799 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #19 Family Hotel in Florence
    • #19 Romantic Hotel in Florence
    • #22 Luxury Hotel in Florence
    • #30 Business Hotel in Florence
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 171
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Priceline, Travelocity, Agoda, Hotwire, getaroom.com, TripOnline SA, Cancelon and HotelQuickly so you can book your The Westin Excelsior Florence reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Italy >
    • Tuscany >
    • Province of Florence >
    • Florence >
    • Santa Maria Novella
    • Also Known As
    • The Westin Excelsior Florence Hotel Florence ,
    • Westin Florence ,
    • Florence Westin ,
    • Westin Excelsior Florence
    Add Photo Photos
    Traveler (986)
    Room & Suite (692)
    Dining (125)
    Pool & Beach (3)
    Hotel & Grounds (646)
    Bathroom (58)
    Business Center & Event Rooms (13)
    Family and Play Areas (2)
    Nearby
    Santa Maria Novella
    Santa Maria Novella train station welcomes the
    majority of the people arriving in Florence, which
    might explain the hectic pace. Commuters and tourists
    come across the constant hustle and bustle of the
    station before exiting, taking a few steps and
    stopping amazed in Piazza di Santa Maria Novella. It
    is impossible not to admire the the square, housing
    one of the most charming basilicas in Florence. The
    ...More
    Sponsored by:
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    Ask a question
    Questions & Answers
    kathleentitus
    October 2, 2017|
    Answer
    Response from BettendorfTraveler | Reviewed this property |
    Hello - unfortunately, I have stayed only at the Westin, but not the St. Regis. As you are probably aware, they are on the same piazza. I doubt that you could go wrong with either one, but it is difficult to imagine a... More
    1
    Vote
    Marlene S
    September 26, 2017|
    AnswerShow all 2 answers
    Response from PaulS15 | Reviewed this property |
    Took taxi from westin to airport. It is a flat fixed fee. Approx twenty five euros
    2
    Votes
    Room Tips
    "facing the river would be beautiful, exceptional"
    Read review
    "4th floor room had 2 balconies"
    Read review
    "Get one overlooking the river!"
    Read review
    "If you would like a view of the Arno River, you should request it."
    Read review
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