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    The Westin Excelsior Florence

    Piazza di Ognissanti 3, 50123, Florence, Italy
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    Lowest prices for your stay
    11/5/2017 11/6/2017
    $725
    $575
    SAVE $150
    $584
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    Traveler (958)
    Room & Suite (686)
    Dining (125)
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    Overview
    • Excellent74%
    • Very good20%
    • Average4%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “arno river” (183 reviews)
    “heavenly bed” (34 reviews)
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness center
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    Rooftop Terrace
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    The St. Regis Florence
    1,300 reviews
    #14 of 410 hotels in Florence
     
    Santa Maria Novella Hotel
    1,682 reviews
    #28 of 410 hotels in Florence
     
    Antica Torre di Via Tornabuoni
    1,151 reviews
    #16 of 410 hotels in Florence
     
    Grand Hotel Minerva
    2,005 reviews
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    Rooms
    Nov 5Nov 6
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,624)
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    1 - 5 of 1,312 reviews

    Reviewed yesterday via mobile

    Exellent hôtel, with an exellent service. Some might say a bit far from center but within 5 minutes of walking you are there. At least it is quiet. Breakfast was very good. The room was spacious, and very clean. Would definitly stay there again.

    Thank Tom C
    Reviewed 3 days ago

    We were passing through Florence and decided to stay one night at the Westin. What a mistake. The room was very small, the furnishings and carpets well worn and ragged. We decided to have dinner in the bar downstairs and found that to be a...More

    Thank TorontoTraveler_2008
    Response from Raffaello B, Front Office Manager at The Westin Excelsior FlorenceResponded yesterday

    Dear TorontoTraveler_2008, We thank you very much for your review. I deeply apologize if your experience with us did not meet your expectations but I cannot explain more regarding your experience because it is difficult to connect your review to a particular guest. I can...More

    Reviewed 6 days ago

    First class accommodation, beautiful well maintained European charm. Situated 5 min walk from Florence landmarks, yet away from the crowds. The breakfast buffet is worth the price and the host and wait staff very professional.The roof top nighttime view (with full moon) was stunning.( We...More

    Thank francoise c
    Response from Noemi C, Responsabile relazioni con la clientela at The Westin Excelsior FlorenceResponded 5 days ago

    Dear voca2014, Thank you for your classy feedback. We are glad that you have had a great experience here with us. Being a historical building we do our best to respect and maintain the atmosphere created over the centuries by those here before us. Thank...More

    Reviewed 1 week ago via mobile

    Wow! This hotel is stunning and by far the nicest, most luxurious Westin I have ever seen. Our room was fit for a king and queen- so comfortable and elegant. The front desk staff were SO FRIENDLY. Unfortunately the concierge team were a bit snooty...More

    Thank bexxx031
    Response from Noemi C, Responsabile relazioni con la clientela at The Westin Excelsior FlorenceResponded 5 days ago

    Dear bexxx031, Thank you for your lovely words. We are glad to hear that you have enjoyed your experience at the Westin Excelsior Florence and you are satisfied with our service ans specially our front desk team. It is really nice to read such a...More

    Reviewed 1 week ago

    The Westin Excelsior is very expensive. However, the hotel is absolutely first class in terms of accommodations and service. The staff are very friendly and helpful and less stuffy than at the St Regis across the Piazza. As Starwood Platinum members we stayed using points...More

    Thank elizabethpV8634SC
    Response from Noemi C, Responsabile relazioni con la clientela at The Westin Excelsior FlorenceResponded 5 days ago

    Dear elizabethpV8634SC, Thank you for your lovely feedback! This comment represents a photography of our Hotel! You have noticed details that makes our Property a column of the Florentine history. Furthermore, a big thank you for having underlined the beauty of Ognissanti Church. It is...More

    The St. Regis Florence
    1,300 reviews
    #14 of 410 hotels in Florence
     
    Santa Maria Novella Hotel
    1,682 reviews
    #28 of 410 hotels in Florence
     
    Antica Torre di Via Tornabuoni
    1,151 reviews
    #16 of 410 hotels in Florence
     
    Grand Hotel Minerva
    2,005 reviews
    #51 of 410 hotels in Florence
     
    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Laundry Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • $384 - $1,849 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #19 Romantic Hotel in Florence
    • #19 Family Hotel in Florence
    • #22 Luxury Hotel in Florence
    • #30 Business Hotel in Florence
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 171
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Orbitz, Hotels.com, Priceline, Cheap Tickets, Agoda, Cancelon, Hotwire, getaroom.com, TripOnline SA and HotelQuickly so you can book your The Westin Excelsior Florence reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Italy >
    • Tuscany >
    • Province of Florence >
    • Florence >
    • Santa Maria Novella
    • Also Known As
    • The Westin Excelsior Florence Hotel Florence ,
    • Westin Florence ,
    • Florence Westin ,
    • Westin Excelsior Florence
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    Traveler (958)
    Room & Suite (686)
    Dining (125)
    Pool & Beach (3)
    Hotel & Grounds (627)
    Bathroom (56)
    Business Center & Event Rooms (13)
    Family and Play Areas (2)
    Nearby
    Santa Maria Novella
    Santa Maria Novella train station welcomes the
    majority of the people arriving in Florence, which
    might explain the hectic pace. Commuters and tourists
    come across the constant hustle and bustle of the
    station before exiting, taking a few steps and
    stopping amazed in Piazza di Santa Maria Novella. It
    is impossible not to admire the the square, housing
    one of the most charming basilicas in Florence. The
    ...More
    Sponsored by:
    Santa Maria Novella Hotel
    1,682 reviews
    .22 miles away
     
    The St. Regis Florence
    1,300 reviews
    .07 miles away
     
    Grand Hotel Minerva
    2,005 reviews
    .21 miles away
     
    Antica Torre di Via Tornabuoni
    1,151 reviews
    .28 miles away
     
    Nearby Restaurants
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    Nearby Attractions
    Chiesa di Ognissanti
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    .04 miles away
    Ognissanti
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    .03 miles away
    Piazza Ognissanti
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    .04 miles away
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    Ask a question
    Questions & Answers
    kathleentitus
    October 2, 2017|
    Answer
    Response from BettendorfTraveler | Reviewed this property |
    Hello - unfortunately, I have stayed only at the Westin, but not the St. Regis. As you are probably aware, they are on the same piazza. I doubt that you could go wrong with either one, but it is difficult to imagine a... More
    0
    Votes
    Marlene S
    September 26, 2017|
    AnswerShow all 2 answers
    Response from PaulS15 | Reviewed this property |
    Took taxi from westin to airport. It is a flat fixed fee. Approx twenty five euros
    2
    Votes
    Room Tips
    "rooms with a view of the river or plaza,. typical modest size rooms as per european standards"
    Read review
    "Ask for a river view"
    Read review
    "Rooms facing the Arno river are the best"
    Read review
    "South-facing rooms have the best views across the Arno river"
    Read review
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