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    The Westin Excelsior Florence

    1,756 reviews
    #29 of 414 Hotels in Florence
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    Piazza di Ognissanti 3, 50123, Florence, Italy
    011 39 055 264201
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    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
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    $545
    $493
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    Expedia.com$492
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    Booking.com
    $493
    Expedia.com
    $492
    Orbitz.com
    $492
    Agoda.com
    $492
    Priceline
    $493
    Cancelon
    $545
    HotelsClick
    $492
    Travelocity
    $492
    Hotwire.com
    $492
    Otel.com
    $494
    getaroom.com
    $509
    TripAdvisor
    $492
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    Certificate of Excellence
    Traveler (1108)
    Room & Suite (1049)
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    Overview
    4.5
    1,756 reviews
    • Excellent74%
    • Very good20%
    • Average4%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “arno river”(190 reviews)
    “heavenly bed”(36 reviews)
    “rooftop bar”(106 reviews)
    Hotel website
    Hotel website
    011 39 055 264201
    Piazza di Ognissanti 3, 50123, Florence, Italy See on map
    AMENITIES
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    5 Star accommodation
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    Offers from The Westin Excelsior Florence
    Special Deal: Breakfast on us!
    Offers from The Westin Excelsior Florence
    Special Deal: Breakfast on us!
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    Rooms
    Aug 26Aug 27
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    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (1,756)
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    All reviewsarno riverheavenly bedrooftop barpiazza ognissantistarwood pointsbeautiful hotelconcierge staffst regisupgraded roomold worldtop floorluxury hotelsmall balconytrain stationour honeymoonrental cardinner reservations
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    1 - 5 of 1,419 reviews
    Reviewed today via mobile
    Extraordinary views across Florence from roof-top terrace

    Okay - this is not the cheapest place in town for a cocktail - but I doubt whether anyone would approach the Westin Excelsior with an expectation of a cheap night out! But the experience is worth it for the views alone - from every...More

    Thank penny_howard1
    Hotel's Favorite
    Reviewed June 30, 2018
    Holiday vacation

    The Westin Excelsior is a beautiful hotel in the old European style of a Grand Mansion. Totally refurbished in elegant “old world” charm and elegance but with modern fixtures and fittings. The foyer and ground floor area is totally marble clad and very stylish., as...More

    Thank sandy6662016
    Response from Noemi C, Guest Relations Manager at The Westin Excelsior FlorenceResponded 4 weeks ago

    Dear sandy6662016, On behalf of our General Manager and our team we would like to thank you for sharing this kind feedback with us! We are thrilled to learn that you have enjoyed your stay with us at the Westin Excelsior in Florence and that...More

    Reviewed 5 days ago via mobile
    Luxurious Hotel

    It’s my second time to Florence , we love this city, and the stay at the Westin added the nice and luxury flavour to our stay. Staff are very helpful and very nice always greets you with a smile. Location is perfect , everything is...More

    Thank Walid101
    Reviewed 1 week ago via mobile
    Great service = Great Hotel

    Hats off to the General Manager at the Westin Excelsior - Domenico Collela for great service and a 100% Customer Service attitude through almost his entire team in Florence. When we arrived we had some issues in check-in but these were smoothly resolved and we...More

    Thank shanghaied2017
    Response from Noemi C, Responsabile relazioni con la clientela at The Westin Excelsior FlorenceResponded 5 days ago

    Dear shanghaied2017, Hats off for such a rewarding feedback! On behalf especially of our GM and the entire team we would like to thank you for sharing your experience. We are glad to hear that you have enjoyed your accommodation experience at and you are...More

    Reviewed 1 week ago via mobile
    Favorite SPG Property

    This is one of the best SPG properties I’ve stayed in for the points! The Westin Excelsior is a historical building next to the Arno River. The rooms are luxurious and fully remodeled, yet maintains the classical style. Our room had a great view of...More

    Thank juliejoolim
    Response from Noemi C, Responsabile relazioni con la clientela at The Westin Excelsior FlorenceResponded 5 days ago

    Dear juliejoolim, On behalf of our GM and the entire team we would like to thank you for sharing your experience. Hearing you had the perfect stay is very rewarding! Surely we have an amazing location and a magical view especially from our Rooftop Bar...More

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    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    Top amenities
    Restaurant
    Room Service
    Fitness Center with Gym / Workout Room
    Bar/Lounge
    Pool
    Free Internet
    Hotel Amenities
    Room Service
    Business Center with Internet Access
    Wheelchair access
    Laundry Service
    Pets Allowed ( Dog / Pet Friendly )
    Airport Transportation
    Dry Cleaning
    Meeting Rooms
    Concierge
    Banquet Room
    Multilingual Staff
    Conference Facilities
    Non-Smoking Hotel
    Room amenities
    Air Conditioning
    Minibar
    Things to do
    Restaurant
    Fitness Center with Gym / Workout Room
    Bar/Lounge
    Pool
    Details
    Price range
    $464 - $879 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #19 Family Hotel in Florence
    #19 Romantic Hotel in Florence
    #26 Luxury Hotel in Florence
    #30 Business Hotel in Florence
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
    Details
    Price range
    $464 - $879 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #19 Family Hotel in Florence
    #19 Romantic Hotel in Florence
    #26 Luxury Hotel in Florence
    #30 Business Hotel in Florence
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
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    Traveler (1108)
    Room & Suite (1049)
    Dining (176)
    Business Center & Event Rooms (20)
    Amenities (9)
    Family and Play Areas (1)
    Nearby
    Santa Maria Novella
    Santa Maria Novella train station welcomes the
    majority of the people arriving in Florence, which
    might explain the hectic pace. Commuters and tourists
    come across the constant hustle and bustle of the
    station before exiting, taking a few steps and
    stopping amazed in Piazza di Santa Maria Novella. It
    is impossible not to admire the the square, housing
    one of the most charming basilicas in Florence. The
    ...More
    Nearby HotelsSee all 414 hotels in Florence
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    Questions & Answers
    Ask a question
    See all 33 questions
    Alison H
    June 26, 2018|
    AnswerShow all 8 answers
    Response from MarriottFlorence | Property representative |
    Definitely you can, it is only 5 mins away walking.
    2
    Votes
    Google Translation
    TamarKhrikadze
    January 6, 2018|
    AnswerShow all 4 answers
    Response from Noemi C | Property representative |
    Dear TamarKhri, Can you send us your e-mail so we can contact you directly? Be well, Noemi Chiara
    0
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    yensb2017
    December 20, 2017|
    Answer
    Response from DC_General_Manager | Property representative |
    Dear yensb2017, Thank you for having contated us! We am delighted to confirm you our SESTO On Arno is opened to the public. We look forward to welcoming you to our splendid Location! With our best regards, The hotel... More
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    123456…11
    Room Tips
    "Get a room with a river view."
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    "Rooms facing the front and river are better"
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    "Higher floors are quieter. Tell the staff what you would like when you make your reservation."
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    "Upgrade to a room with river view and terrace"
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