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The Westin Excelsior Florence

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Traveler (1108)
Room & Suite (1049)
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Overview
  • Excellent74%
  • Very good20%
  • Average4%
  • Poor1%
  • Terrible1%
Travelers talk about
“arno river”(190 reviews)
“heavenly bed”(36 reviews)
“rooftop bar”(106 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star accommodation
All hotel details
Additional information
Offers from The Westin Excelsior Florence
Special Deal: Breakfast on us!
Offers from The Westin Excelsior Florence
Special Deal: Breakfast on us!
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Rooms
Aug 26Aug 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,756)
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1,419 results
Traveler rating
1,048
290
51
17
13
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1,048
290
51
17
13
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1 - 5 of 1,419 reviews
Reviewed today via mobile

Okay - this is not the cheapest place in town for a cocktail - but I doubt whether anyone would approach the Westin Excelsior with an expectation of a cheap night out! But the experience is worth it for the views alone - from every...More

Thank penny_howard1
Hotel's Favorite
Reviewed June 30, 2018

The Westin Excelsior is a beautiful hotel in the old European style of a Grand Mansion. Totally refurbished in elegant “old world” charm and elegance but with modern fixtures and fittings. The foyer and ground floor area is totally marble clad and very stylish., as...More

Thank sandy6662016
Response from Noemi C, Guest Relations Manager at The Westin Excelsior FlorenceResponded 4 weeks ago

Dear sandy6662016, On behalf of our General Manager and our team we would like to thank you for sharing this kind feedback with us! We are thrilled to learn that you have enjoyed your stay with us at the Westin Excelsior in Florence and that...More

Reviewed 5 days ago via mobile

It’s my second time to Florence , we love this city, and the stay at the Westin added the nice and luxury flavour to our stay. Staff are very helpful and very nice always greets you with a smile. Location is perfect , everything is...More

Thank Walid101
Reviewed 1 week ago via mobile

Hats off to the General Manager at the Westin Excelsior - Domenico Collela for great service and a 100% Customer Service attitude through almost his entire team in Florence. When we arrived we had some issues in check-in but these were smoothly resolved and we...More

Thank shanghaied2017
Response from Noemi C, Responsabile relazioni con la clientela at The Westin Excelsior FlorenceResponded 5 days ago

Dear shanghaied2017, Hats off for such a rewarding feedback! On behalf especially of our GM and the entire team we would like to thank you for sharing your experience. We are glad to hear that you have enjoyed your accommodation experience at and you are...More

Reviewed 1 week ago via mobile

This is one of the best SPG properties I’ve stayed in for the points! The Westin Excelsior is a historical building next to the Arno River. The rooms are luxurious and fully remodeled, yet maintains the classical style. Our room had a great view of...More

Thank juliejoolim
Response from Noemi C, Responsabile relazioni con la clientela at The Westin Excelsior FlorenceResponded 5 days ago

Dear juliejoolim, On behalf of our GM and the entire team we would like to thank you for sharing your experience. Hearing you had the perfect stay is very rewarding! Surely we have an amazing location and a magical view especially from our Rooftop Bar...More

View more reviews
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Pool
Free Internet
Hotel Amenities
Room Service
Business Center with Internet Access
Wheelchair access
Laundry Service
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Pool
Details
Price range
$464 - $879 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in Florence
#19 Romantic Hotel in Florence
#26 Luxury Hotel in Florence
#30 Business Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$464 - $879 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in Florence
#19 Romantic Hotel in Florence
#26 Luxury Hotel in Florence
#30 Business Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (1108)
Room & Suite (1049)
Dining (176)
Business Center & Event Rooms (20)
Amenities (9)
Family and Play Areas (1)
Nearby
Santa Maria Novella
Santa Maria Novella train station welcomes the
majority of the people arriving in Florence, which
might explain the hectic pace. Commuters and tourists
come across the constant hustle and bustle of the
station before exiting, taking a few steps and
stopping amazed in Piazza di Santa Maria Novella. It
is impossible not to admire the the square, housing
one of the most charming basilicas in Florence. The
...More
Questions & Answers
Ask a question
Alison H
June 26, 2018|
AnswerShow all 8 answers
Response from MarriottFlorence | Property representative |
Definitely you can, it is only 5 mins away walking.
2
Votes
Google Translation
TamarKhrikadze
January 6, 2018|
AnswerShow all 4 answers
Response from Noemi C | Property representative |
Dear TamarKhri, Can you send us your e-mail so we can contact you directly? Be well, Noemi Chiara
0
Votes
Google Translation
yensb2017
December 20, 2017|
Answer
Response from DC_General_Manager | Property representative |
Dear yensb2017, Thank you for having contated us! We am delighted to confirm you our SESTO On Arno is opened to the public. We look forward to welcoming you to our splendid Location! With our best regards, The hotel... More
0
Votes
Google Translation
Room Tips
"Get a room with a river view."
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"Rooms facing the front and river are better"
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"Higher floors are quieter. Tell the staff what you would like when you make your reservation."
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"Upgrade to a room with river view and terrace"
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