Lowest prices for your stay
Hotel direct offer!Unlock Member Rates!
Lock in the lowest price from these sites
Expedia.com$643
Hotels.com$643
Travelocity$643
Westin.com$642
Orbitz.com$643
Tripadvisor$643
View all 18 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (1,943)1,943
360
Panoramas (15) 
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#36 of 434 hotels in Florence
Location
4.8
Cleanliness
4.7
Service
4.7
Value
4.1
Travelers' Choice
GreenLeaders GreenPartner
With the Piazza della Signoria and Uffizi just steps away, The Westin Excelsior, Florence sits at the center of Florentine culture. Browse boutiques along the Ponte Vecchio, have an espresso at a local café, and enjoy the best Florence has to offer. Take in the vibrant flavors and sweeping views in SE·STO on Arno, our glass rooftop bar and restaurant. You can stay fit in the WestinWORKOUT® Fitness Studio, elevate your meeting in one of our unique venues and enjoy seven centuries of Italian history all inside our doors. Relive history in one of our 171 elegant guest rooms and suites recently renovated, some of which feature private balconies. Stunning views of the Arno and our Heavenly® Bed relax the senses, while high-speed internet access inspires peaceful productivity
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Airport transportation
Business Center with Internet Access
Conference facilities
Wifi
Paid wifi
Restaurant
Breakfast buffet
Breakfast in the room
Rooftop bar
Car hire
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
River View
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
233Restaurantswithin 0.3 miles
139Attractionswithin 0.3 miles
Contact
Piazza di Ognissanti 3, 50123, Florence Italy
Name/address in local language
Getting there
Alamanni-Stazione Santa Maria NovellaFlorence Tramway Network9 min
Porta al Prato-Leopolda Parco della musicaFlorence Tramway Network11 min
Rental CarsSee rental cars from $35/day
Nearby restaurants
Braceria Ristorante Fumo&Fiamme
76 reviews4 min
Ristorante Taj Palace
460 reviews5 minIndian
Osteria 1 Rosso
113 reviews2 minItalian
Il Barretto
1,464 reviews5 minItalian
See all nearby restaurantsNearby attractions
Francesco Lionetti
174 reviews4 minSpeciality & Gift Shops
Chiesa di San Salvatore in Ognissanti
463 reviews2 minArchitectural Buildings
Officina Profumo-Farmaceutica di Santa Maria Novella
1,466 reviews4 minSpeciality & Gift Shops
Basilica of Santa Maria Novella
3,770 reviews5 minArchitectural Buildings
See all nearby attractions2001Reviews45Q+A100Room tips
Reviews
Traveler rating
- 1,471
- 397
- 87
- 26
- 21
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
This is a lovely hotel in a good location. We had a room overlooking the river and it was beautiful. Staff was friendly and helpful. The breakfast buffet was good and included eggs. We walked everywhere from the hotel. I didn’t love the shower and the bathroom was a bit dark. But otherwise it’s a great place to stay.
Read more
Date of stay: March 2023Trip type: Traveled as a couple
Room Tip: Ask for a room not too far from the elevator. We had a long walk to our room.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
With the kind of service and attention to your needs, the Westin Excelsior and its sister across the street, the St. Regis, can’t be beat. We stayed at the .Westin and our family at the St. Regis. At the Westin, Ambra Basso and Noemi Chiarra were exceptional. At the restaurant, the staff was superb. Elia was very attentive. We can’t recommend these two places enough. When we go back again we plan on a longer stay to renew our friendships and enjoy the Tuscan Sun at the Excelsior!
Read more
Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Such a wonderful hotel. If you are looking for a extremely comfortable hotel with large rooms, great beds and service, this is it. Our room faced the Arno and we enjoyed the view and sunsets. The buffet breakfast cant be beat. Their rooftop bar is a relaxed place to enjoy cocktails and sunset. We enjoyed this stop between our more traditional local hotels. Great location- we walked everywhere
Read more
Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Our first visit here was 5 years ago and was perfect. Back again…. And like a fine wine, it gets better with time. The Westin Excelsior is fantastic. The hotel is beautiful. The staff is amazing. The Conceriege desk (Salvadore and team) were able to get us hard to find soccer tickets to a big game. Just perfect experience…. And we are here. Thanks again to Naomi C. who is in charge. We will always come back to the property.
Read more
Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed here twice on our vacation in Italy. Decor was great, very classic, gave you that "Grand Hotel" feeling. Location was excellent, right on the river with great views, close to the Ponte Vecchio and the Uffizi Gallery. Lots of nearby restaurants and cafes. Staff were super friendly and helpful. Ate at the onsite restaurant for breakfast, great buffet, but not cheap. Rooftop bar was nice, great view of the city, good service. Rooms were really nice, roomy, very comfortable bed, clean and well maintained daily. Room had a safe, TV, hairdryer, fridge, chairs and desk. Great for holiday or business with good wi-fi. This hotel was a highlight of our vacation, worth the price we paid to treat ourselves to some luxury!!
Read more
Date of stay: January 2023
Rooms
Cleanliness
Service
Room Tip: River view rooms are very nice.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
+1
OMG! This is one of the most beautiful and best hotel I’ve ever stayed in my life. The decors, the elegance of the rooms and common areas is breathtaking but the workers in this hotel, elevate the bar for outstanding customer service! The stars of this hotel are its hard working and professional workers. In the Front Desk Constanza and Victoria (the new addition to this team) made our welcoming memorable. Super friendly, given, knowledgeable and always at your service. Can you ask for more?? Also, Salvatore and Daria made also our stay memorable with their customer service expertise. If I own a hotel, the will be the people running it!! They all stars!! At the door, the handsome and professional Daniele was outstanding. Always caring and super attentive and friendly!! The terrace of this hotel where the restaurant has the most amazing and complete view of the entire city. You don’t need to climb the Duomo!! Stay at this hotel and you will have the city at your feet. In the restaurant, Elena, Julia and Lorenzo were the stars and gave us an unforgettable evening with their amazing care and service. The breakfast buffet has the most delicious choices and it’s servers/cooks are top notch. Treat yourself when you come to Florence. This is THE BEST hotel in town!!!…
Read more
Date of stay: January 2023
Location
Cleanliness
Service
Room Tip: Every room is different and unique!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We just returned from Christmas holiday with our daughter at the Westin Excelsior and, being fortunate enough to travel the world and stay at amazing resorts and city hotels, I have to say that the Westin Excelsior and everyone that is a part of it make this establishment outstanding. From the impeccable front desk to the highly professional and knowledgeable concierge team to the hostess for breakfast and the management team on the rooftop bar the Westin Excelsior is the way a five star, top-notch resort/hotel should be run. They are the true definition of excellence.. Our rooms were spacious, clean, updated and true perfection.. Till next year same time same place we wish all of the staff a happy healthy and safe new year.. R & S Stone
Read more
Date of stay: December 2022
Value
Location
Service
Room Tip: Just a perfect place, perfect location and perfect people that run the establishment.. Go to...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Stayed (6) nights in Florence. The rooms, staff, concierge, breakfast were all outstanding. The attention to detail was impeccable and rivals the 5 star hotels in Asia. That is what really surprised me by the entire Westin Excelsior staff. The workers truly take pride in their job and it shows. As a guest, can’t say more than thank you for the experience and service…… Nothing but gratitude to the Westin Excelsior Florence staff. Recommend this hotel to anyone wanting first class treatment. Regards, Michael Woo
Read more
Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
“Bonjourno” Thank you Stephano and Westin staff for making our renaissance visit so inviting. Check in and check out with ease. Walk through historic Florence, gaze up through Brunelleschi’s Duomo, stroll along the Arno, traverse the Ponto Vecchio, view the vista from the perch of Piazzale Michelangelo. All these landmarks walkable from the hotel. Spacious rooms wrapped in luxury. Bathrobes,slippers, shower and bath. Quiet spaces and comfortable beds. Most memorable breakfast buffet with food galore and attentive staff. And don’t forget to visit the rooftop bar for panoramic views.
Read more
Date of stay: December 2022Trip type: Traveled with family
Room Tip: Pack light. Breakfast buffet a must. Take Uffizi tour with headphones.
Everywhere you dine, order...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
+1
Quieter location next to the river with views of Florence. Not in the middle of the tourist area yet 5-10 minute walk from it. 10 minute walk from the train station, easy walk if you don't have tons of luggage. I'm a Marriott Bonvoy member but was disappointed at the lack of detail you expect from a property like this. We booked for 3 people, checked in online and room was ready but upon arrival even though the room was ready it was not set up for 3 people. No third bed, glass, wine glass, towels, robe l, slippers etc. We were tired from a long trip so having the third bed set up would have allowed us to rest sooner so we could start sightseeing. Bed was set up after a couple of phone calls but it altered our plans to maximize our day. Spacious room with living room, 2 tvs, desk, small fridge, safety deposit box but no coffee maker or tea kettle in the room, hot water has to be requested from room service. Spacious bathroom with shower, tub, bidet and 2 sinks. Aside from the lack of detail the service was good from the concierge staff to the dining staff. Beautiful property but disappointed…
Read more
Date of stay: November 2022Trip type: Traveled with friends
Room Tip: If you don't have tons of luggage then it's a 10 minute walk. If you don't want to walk take a...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
PRICE RANGE
$565 - $1,013 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin excelsior florence hotel florence, westin florence, florence westin, westin excelsior florence
LOCATION
ItalyTuscanyProvince of FlorenceFlorenceFlorence Historic Center / Santa Maria Novella
NUMBER OF ROOMS
171
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingTHE WESTIN EXCELSIOR, FLORENCE - Updated 2023 Prices & Hotel Reviews (Italy)
Frequently Asked Questions about The Westin Excelsior, Florence
Which popular attractions are close to The Westin Excelsior, Florence?
Nearby attractions include Francesco Lionetti (0.2 miles), Chiesa di San Salvatore in Ognissanti (0.05 miles), and Officina Profumo-Farmaceutica di Santa Maria Novella (0.2 miles).
What are some of the property amenities at The Westin Excelsior, Florence?
Some of the more popular amenities offered include a rooftop bar, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin Excelsior, Florence?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Excelsior, Florence?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Westin Excelsior, Florence?
Yes, parking is available to guests.
What are some restaurants close to The Westin Excelsior, Florence?
Conveniently located restaurants include Braceria Ristorante Fumo&Fiamme, Ristorante Taj Palace, and Il Barretto.
Are there opportunities to exercise at The Westin Excelsior, Florence?
Yes, guests have access to a fitness center during their stay.
Does The Westin Excelsior, Florence have airport transportation?
Yes, The Westin Excelsior, Florence offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Westin Excelsior, Florence located near the city center?
Yes, it is 0.4 miles away from the center of Florence.
Are any cleaning services offered at The Westin Excelsior, Florence?
Yes, dry cleaning and laundry service are offered to guests.
Does The Westin Excelsior, Florence offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.