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The Westin Excelsior Florence

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Piazza di Ognissanti 3, 50123, Florence Italy
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1301)
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Panoramas (15)
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Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Excelsior Florence
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#39 of 419 hotels in Florence
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
With the Piazza della Signoria and Uffizi just steps away, The Westin Excelsior, Florence sits at the center of Florentine culture. Browse boutiques along the Ponte Vecchio, have an espresso at a local cafe and enjoy the best Florence has to offer. Take in the vibrant flavors and sweeping views in SE·STO on Arno, our glass rooftop bar and restaurant. You can stay fit in the WestinWORKOUT® Fitness Studio, elevate your meeting in one of our unique venues and enjoy seven centuries of Italian history all inside our doors. Relive history in one of our 171 elegant guest rooms and suites recently renovated, some of which feature private balconies. Stunning views of the Arno and our Heavenly® Bed relax the senses, while high speed internet access inspires peaceful productivity.
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Room & Suite (609)609
Full view
Property amenities
Parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Wifi
Paid wifi
Restaurant
Breakfast buffet
Breakfast in the room
Rooftop bar
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Green
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
244Restaurantswithin 0.3 miles
129Attractionswithin 0.3 miles
1,935Reviews42Q+A100Room tips
Traveler rating
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Popular mentions
kdp_12 wrote a review Oct 2020
London, United Kingdom26 contributions21 helpful votes
We came in October for 3 nights and could not have had a better welcome. The staff was so professional and friendly at the same time. Breakfast was perfect. Our room with the terrace on the Arno was fantastic. The location is perfect for ease of arrival, place on the river and central location for visits.
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Date of stay: October 2020
Value
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Response from Noemi Chiara, Servizi per gli ospiti/front office at The Westin Excelsior Florence
Responded Oct 14, 2020
Dear kdp_12, On behalf of the entire Team we wish to thank you for your lovely review. We are glad to learn that you enjoyed the friendliness of our Associates and the view on the beautiful Tuscan landscape from your terrace, as well as our breakfast service. We hope we will have the opportunity to welcoming you back to Florence soon! Kindest regards, The Hotel Management
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Ji Z wrote a review Sep 2020
London, United Kingdom23 contributions2 helpful votes
+1
Our long weekend stay at Westin was perfect. From the initial booking, to check-in, to our stay and check out, everything was above our expectation. Every staff was extremely friendly, helpful and welcoming. Never too much trouble and they go extra mile to help and accommodate. The hotel is very clean and definitely well prepared to the new Covid rules with temperature scan by the front door and hand sanitizer everywhere. We felt very safe staying there. Breakfast was really delicious and generous in portion. The view from the roof top Terrance restaurant and our room balcony was stunning!
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Date of stay: September 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Noemi Chiara, Servizi per gli ospiti/front office at The Westin Excelsior Florence
Responded Oct 14, 2020
Dear jzhuang258, First of all we wish to thank you for sharing such a detailed and positive feedback about your experience at The Westin Excelsior Florence! We are really happy to learn that we managed to exceed your expectations and that you felt safe while staying at our property. During this unprecedented times, the safety and well-being of our Guests is even more of paramount importance. We hope we will have the chance to welcoming you back to Florence in the near future and meanwhile we remain with our kindest regards. The Hotel Management
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Jazmen Marie Noelani wrote a review Sep 2020
San Diego, California18 contributions13 helpful votes
A must stay if your in Firenze. My husband an I absolutely loved our stay. Our room had a balcony and over looked the Arno river. The staff was great, our room was beautiful and everything was perfect! They even had complimentary champagne and strawberries waiting for us in the room for our anniversary.
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Date of stay: October 2019
1 Helpful vote
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Response from Noemi Chiara, Servizi per gli ospiti/front office at The Westin Excelsior Florence
Responded Oct 14, 2020
Dear JazmenMarieNoelani, thank you very much for your enthusiastic feedback! It was a real pleasure for us to have you as our Guests on such a joyful occasion and we are glad to learn that you enjoyed the little touch we added in your room to make your anniversary even more special. We are looking forward to welcoming you back to Florence soon! Kindest regards, The Hotel Management
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angel0333 wrote a review Aug 2020
Cuckfield, United Kingdom19 contributions2 helpful votes
We had 3 balcony views 😍 out onto the river and the ritz. The breakfast was amazing, out in what I think is the rooftop bar with best view of Florence. And I was treated like an absolute princess by Emanuele that kept moving me from one balcony to the next, to out of the sun all morning and waiting on me hand and foot like it's a 5*. Rooms and lobby are beautiful, and the hotel smells amazing. Great wine selection. Very close to city centre, 5mins away.
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Date of stay: August 2020Trip type: Traveled as a couple
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Response from Noemi Chiara, Servizi per gli ospiti/front office at The Westin Excelsior Florence
Responded Oct 14, 2020
Dear angel0333, On behalf of the entire Team, we wish to thank you for taking the time to share your feedback about your experience at The Westin Excelsior Florence! We are glad you enjoyed your room and above all that you felt pampered by the attentive service of Emanuele. We hope we will have the opportunity to welcoming you back soon as one of our valued Guests. Kindest regards, The Hotel Management
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ThomasLudwig wrote a review Aug 2020
Munich, Germany59 contributions32 helpful votes
Due to Covid we are doing a trip through Italy by car. Our first stop was the Westin in Florence. A very warm welcome and our kids could choose between two options for their room. The associates are all extremely kind and welcoming. The breakfast on the terrace is a dream. The view, the quality of the food and again the friendliness of the team. Also we had an Apperetivo at the other terrace one night, the view even better, the drinks brilliant and some free small snacks from the kitchen. All sightseeing in walking distance and some good and very authentic restaurants just around the corner. Perfect stay.
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Date of stay: August 2020Trip type: Traveled with family
1 Helpful vote
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Response from Noemi Chiara, Servizi per gli ospiti/front office at The Westin Excelsior Florence
Responded Oct 13, 2020
Dear ThomasLudwig, We wish to thank you for sharing your valued feedback! It's a pleasure for us to learn that you and your family enjoyed your sojourn at The Westin Excelsior Florence! We also wish to thank you for your kind comments regarding the high level of service of our Associates and the quality of our Food & Beverage offer! Hopefully, we will have soon the pleasure of your return visit! With our best regards, The Hotel Management
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PRICE RANGE
$341 - $702 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin excelsior florence hotel florence, westin florence, florence westin, westin excelsior florence
LOCATION
ItalyTuscanyProvince of FlorenceFlorenceFlorence Historic Center / Santa Maria Novella
NUMBER OF ROOMS
171
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Frequently Asked Questions about The Westin Excelsior Florence
Which popular attractions are close to The Westin Excelsior Florence?
Nearby attractions include Chiesa di San Salvatore in Ognissanti (0.05 miles), Church of Santa Maria Novella (0.2 miles), and Officina Profumo-Farmaceutica di Santa Maria Novella (0.2 miles).
What are some of the property amenities at The Westin Excelsior Florence?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
Which room amenities are available at The Westin Excelsior Florence?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Excelsior Florence?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Westin Excelsior Florence?
Yes, parking is available to guests.
What are some restaurants close to The Westin Excelsior Florence?
Conveniently located restaurants include Nerocarbone Firenze, Le Volte, and La Nicchia Winebar Enoteca Bistrot.
Are there opportunities to exercise at The Westin Excelsior Florence?
Yes, guests have access to a pool and a fitness center during their stay.
Does The Westin Excelsior Florence have an airport shuttle?
Yes, The Westin Excelsior Florence offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Westin Excelsior Florence located near the city center?
Yes, it is 0.4 miles away from the center of Florence.
Are any cleaning services offered at The Westin Excelsior Florence?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Excelsior Florence?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.