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    The Westin Excelsior Florence

    Piazza di Ognissanti 3, 50123, Florence, Italy
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    Lowest prices for your stay
    10/8/2017 10/9/2017
    $799
    $800
    $811
    Traveler (930)
    Room & Suite (683)
    Dining (124)
    The St. Regis Florence
    1,287 reviews
    #13 of 411 hotels in Florence
     
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    Palazzo Magnani Feroni
    990 reviews
    #23 of 411 hotels in Florence
     
    Overview
    • Excellent73%
    • Very good21%
    • Average4%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “arno river” (180 reviews)
    “heavenly bed” (35 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness center
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    Rooftop Terrace
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    The St. Regis Florence
    1,287 reviews
    #13 of 411 hotels in Florence
     
    Santa Maria Novella Hotel
    1,670 reviews
    #27 of 411 hotels in Florence
     
    Grand Hotel Minerva
    1,984 reviews
    #49 of 411 hotels in Florence
     
    Palazzo Magnani Feroni
    990 reviews
    #23 of 411 hotels in Florence
     
    Rooms
    Oct 8Oct 9
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    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (1,604)
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    1 - 5 of 1,295 reviews

    Reviewed 6 days ago

    We stayed at the Westin Excelsior in July. The experience was outstanding! The hotel location is perfect. It is within walking distance of virtually anything you would want to do in the city. The customer service was superb. The hotel manager remembered my visit from...More

    Thank Jeffery G
    Reviewed 1 week ago via mobile

    Charming and comfortable Florence hotel. Used to be the Excelsior before Starwood bought the property. Nice upgrade to a junior suite because of gold status. Walking distance to everything. Nice breakfast included.

    Thank sandranazzal
    Reviewed 1 week ago

    It is a place if you like old charm type of hotel. It is just beside the river so do get a room with the river view. The rooms are kind of dated. Staff are ok but not really so welcoming and friendly. I prefer...More

    Thank Syam60
    Response from Noemi C, Westin Excelsior Florence at The Westin Excelsior FlorenceResponded 1 week ago

    Dear Syam60, Thank you for sharing your feedback. We do apologize for not meeting your 5 stars expectations and we promise that your words have our best attention for us to improve. Our aim is to show you how much we care and how much...More

    Reviewed 2 weeks ago

    The comfort level is defiantly a 10, the concessionaire are the best also including everyone else. The pillows are also the terrific. Close to all the Florence attractions but far enough to be away from the central city hub bub.More

    Thank Hotrod100
    Response from Noemi C, Responsabile relazioni con la clientela at The Westin Excelsior FlorenceResponded 1 week ago

    Dear Hotrod100, We would like to thank you for your kind words! As you have mentioned, we are close to downtown but away from the noise of the downtown :). Our pillows, together with our cloudy and comfortable Heavenly bed, are one of the pillars...More

    Reviewed 2 weeks ago via mobile

    Stayed four nights, efficient check in and shown a few rooms to choose from. Tried out the lounge for after dinner tea and has a wonderful pianist in the evening. Definitely go to the roof top lounge and restaurant. Amazing views. Concierge 24 hrs and...More

    Thank PaulS15
    Response from Noemi C, Responsabile relazioni con la clientela at The Westin Excelsior FlorenceResponded 1 week ago

    Dear PaulS15 , Thank you for you feedback! We are thrilled that you have enjoyed your stay with us! As you first noticed, the location is actually fantastic because it is close to downtown (10 minutes walking) but it is in the same time away...More

    The St. Regis Florence
    1,287 reviews
    #13 of 411 hotels in Florence
     
    Santa Maria Novella Hotel
    1,670 reviews
    #27 of 411 hotels in Florence
     
    Grand Hotel Minerva
    1,984 reviews
    #49 of 411 hotels in Florence
     
    Palazzo Magnani Feroni
    990 reviews
    #23 of 411 hotels in Florence
     
    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Laundry Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • $395 - $2,105 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #19 Romantic Hotel in Florence
    • #19 Family Hotel in Florence
    • #24 Luxury Hotel in Florence
    • #30 Business Hotel in Florence
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 171
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Travelocity, Priceline, Agoda, TripOnline SA, Booking.com, Cancelon, Cheap Tickets, Hotwire, getaroom.com and HotelQuickly so you can book your The Westin Excelsior Florence reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Italy >
    • Tuscany >
    • Province of Florence >
    • Florence >
    • Santa Maria Novella
    • Also Known As
    • The Westin Excelsior Florence Hotel Florence ,
    • Westin Florence ,
    • Florence Westin ,
    • Westin Excelsior Florence
    Add Photo Photos
    Traveler (930)
    Room & Suite (683)
    Dining (124)
    Pool & Beach (3)
    Hotel & Grounds (614)
    Bathroom (54)
    Business Center & Event Rooms (4)
    Family and Play Areas (2)
    Nearby
    Santa Maria Novella
    Santa Maria Novella train station welcomes the
    majority of the people arriving in Florence, which
    might explain the hectic pace. Commuters and tourists
    come across the constant hustle and bustle of the
    station before exiting, taking a few steps and
    stopping amazed in Piazza di Santa Maria Novella. It
    is impossible not to admire the the square, housing
    one of the most charming basilicas in Florence. The
    ...More
    Sponsored by:
    Santa Maria Novella Hotel
    1,670 reviews
    .22 miles away
     
    Palazzo Magnani Feroni
    990 reviews
    .19 miles away
     
    The St. Regis Florence
    1,287 reviews
    .07 miles away
     
    Grand Hotel Minerva
    1,984 reviews
    .21 miles away
     
    Nearby Restaurants
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    Trattoria dei 13 Gobbi
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    Nearby Attractions
    Chiesa di Ognissanti
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    .04 miles away
    Ognissanti
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    .04 miles away
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    Ask a question
    Questions & Answers
    ariyan1394
    August 25, 2017|
    AnswerShow all 5 answers
    Response from Hagopyouredjian | Reviewed this property |
    Not sure
    1
    Vote
    Jodi U
    June 10, 2017|
    AnswerShow all 2 answers
    Response from Karin C | Reviewed this property |
    Bathroom was really good . In my room I had a shower and a Bathtub . Really clean !!
    1
    Vote
    BigEasy504
    May 18, 2017|
    Answer
    Response from VB_General_Manager | Property representative |
    Dear Mr. Dufrene, Thank you for having contacted us! Please let me inform you that it seems that your kind request concern the city of Rome. Kindly contact the Concierge directly and I am sure they will assist you... More
    0
    Votes
    Google Translation
    Room Tips
    "Rooms facing the Arno river are the best"
    Read review
    "South-facing rooms have the best views across the Arno river"
    Read review
    "Junior Suite, if three in a room"
    Read review
    "Get a view of the Arno with a balcony!"
    Read review
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