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Piazza Massimo d'Azeglio 3, 50121, Florence Italy
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Traveler (240)
360
Panoramas (17)
Room & Suite (277)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 09/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Regency
Updated 09/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#79 of 429 hotels in Florence
Location
4.2
Cleanliness
4.7
Service
4.6
Value
4.2
Travelers' Choice
Once upon a time when the city of Florence was the Italian Capital, Hotel Regency served as a retreat to high government officials and ministers of the State. Today, the nineteenth century villa located in the heart of Florence is a five star property and a long time member of the prestigious "The Small Luxury Hotels". The hotel overlooks pristine Piazza D'Azeglio, framed by monasteries, ancient cloisters, famous museums, the Synagogue and, even more impressive, maintains the private villa-like air, ensuring travellers a memorable experience.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Free breakfast
Bicycles available
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Baggage storage
Paid public parking nearby
Secured parking
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Taxi service
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighborhood
Park View
Languages Spoken
English, French, Spanish, German and 1 more
502Reviews7Q+A65Room tips
Traveler rating
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Marci K wrote a review Sep 19
2 contributions
The hotel is located outside the downtown city center, but an easy 15 minute walk to the Duomo Plaza. Located near nice restaurants. We enjoyed the location as it was outside the tourist locations, but all were accessible by walking. The breakfast buffet was outstanding with excellent choices. Overall the service was wonderful. We had a first floor room and the bed was extremely comfortable. Room was nicely appointed, and most importantly, clean. We truly enjoyed our stay.
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Date of stay: September 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Regency Firenze, General Manager at Hotel Regency
Responded 4 days ago
Dear Guest, Allow me to thank you for leaving such positive feedback after your stay with us. We are all delighted to read that you enjoyed your experience at our Hotel Regency, it is always a pleasure to know that we managed to meet our Guests' expectations. I am also very glad to hear that our Team looked after you so well and I will surely share your comments with them. We are all looking forward to welcoming you again for your next trip to Florence. Kindest Regards, Claudia Gallo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sineadharkin wrote a review Jul 2022
Derry, United Kingdom29 contributions13 helpful votes
My mother and I had a fantastic stay in this beautiful hotle! I would like to personally thank Flavia for all of her help before and during our trip to Florence. She was professional, courteous and friendly and her recommendations and bookings for lunch and the Uffizi were excellent! Our room was kept in excellent condition by the cleaners. We had breakfast every day on the Terrace and the staff were great, they remembered our preferences and we also had a drink every night and again the staff were friendly and courteous I would highly recommend this hotel to anyone visiting Florence. Thanks again to all the staff from Flavia helping book tickets before we arrived, to the front desk staff being helpful and answering any questions we had throughout our stay to the restaurant staff at breakfast and the cleaners! Also, Bernardo our guide at the Uffizi was excellent, very knowledgeable and engaging and made our trip there so interesting!
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Date of stay: May 2022
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Regency Firenze, General Manager at Hotel Regency
Responded Aug 23, 2022
Dear Ms. Harkin, It is a pleasure to read your wonderful review after your stay with us. We are all delighted to read that you enjoyed your experience at our Hotel Regency and that you appreciated our property, it is always a pleasure to know that we managed to meet your Guests' expectations. I am also very glad to hear that our Team looked after you so well and I will surely share your comments with them, especially with Flavia and Bernardo (our special guide). We are all looking forward to welcoming you again for your next trip to Florence. Kindest Regards, Claudia Gallo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Franckske wrote a review Jul 2022
Paris, France166 contributions48 helpful votes
We were lucky to have a room with a terrace and it’s a beautiful building in a lovely setting away from the crowds. Great breakfast and only had one meal in room service the food was not the best. Otherwise highly recommend it
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Date of stay: July 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Regency Firenze, General Manager at Hotel Regency
Responded Jul 24, 2022
Dear Guest, Thank you for spending your time to dedicate a moment to leave such positive and detailed feedback, I am glad to know that you enjoyed your stay with us. It is a pleasure to hear that you enjoyed our special Terrace Suite and our location. Regarding the room service, allow me to thank you for reporting, I will make a check with the restaurant. It has been a real pleasure to have you as our Guests and we are all looking forward to seeing you next time you visit Florence! Kind Regards, Claudia Gallo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jay Kay wrote a review Jun 2022
5 contributions3 helpful votes
After looking at many options on Travelocity, Regency really stood out as being the right choice. The service was incredible. The room was spacious and the AC worked well. Beds were comfortable and the rooms were cleaned daily. The outdoor space was very pleasant and a nice refuge from the city. I would definitely stay here again and recommend it to my friends. They were also very helpful I. Organizing transport to and from Pisa airport. Five Stars
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Regency Firenze, General Manager at Hotel Regency
Responded Jul 10, 2022
Dear Mr. Kinsella, Thank you for taking the time to leave such a beautiful review. No words can describe the joy felt going through your words. I am very glad that you had a very special stay and that you felt comfortable and enjoyed our Staff's service. I will make sure to pass on your kind words and compliments to the entire Team, which I am sure will appreciate it much! In fact, Our Hotel Regency is located in Piazza D'Azeglio square which is such a beautiful and peaceful corner of Florence. Kind regards, Claudia Gallo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Freedom08724127176 wrote a review Jun 2022
2 contributions
My family and I loved this hotel. It was understated elegance at it's best. A great value and a good location for a more local experience. I highly recommend it. They even had free bicycles for us to toodle around the city. W rode to San Croce Basilica, the Duomo and and major sites.
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Regency Firenze, General Manager at Hotel Regency
Responded Jul 10, 2022
Dear Guest, I would like to thank you for taking the time to write a comment in regards to your last stay at the Regency. We are delighted that you appreciated the service provided by our staff and our property overall. I can assure you that we take care of every single detail in everything we do for our Guests. Please note that I will inform the entire team about your lovable feedback. Kind regards, Claudia Gallo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Inna E wrote a review Jun 2022
Zanzibar Island, Tanzania3 contributions2 helpful votes
We stayed in this hotel in October so f 2021. Hotel is amazing, very clean, beautiful, stuff is super friendly and helpful. Location is great, while it’s in the center of the city, but on very quiet street. Breakfast delicious with a lot of options Will stay there again this June
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Date of stay: October 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Regency Firenze, General Manager at Hotel Regency
Responded Jul 10, 2022
Dear Guest, Thank you for taking the time to leave such a beautiful review. No words can describe the joy felt going through your words. I am very glad that you had a very special stay and that you felt comfortable and enjoyed our Staff's service. I will make sure to pass on your kind words and compliments to the entire Team, which I am sure will appreciate it much! In fact, Our Hotel Regency is located in Piazza D'Azeglio square which is such a beautiful and peaceful corner of Florence. Kind regards, Claudia Gallo General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
2022 Traveler wrote a review Jun 2022
7 contributions2 helpful votes
Across the street from a small park, in a quiet part of Florence, the hotel was truly enjoyable for our one night stay. The location is near The Four Seasons a short walk to the Duomo. Rates are very reasonable for what you get. Staff is exceptional, especially Cristina who was exemplary and patient with us in solving some issues on arrival to Florence. Very relaxing ambiance. At breakfast, classical music piped in to nice dining room facing small green garden. All in all a great place to stay in Florence.
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Regency Firenze, General Manager at Hotel Regency
Responded Jul 10, 2022
Dear Guest, Thank you for taking the time to leave such a beautiful review. No words can describe the joy felt going through your words. I am very glad that you had a very special stay and that you felt comfortable and enjoyed our Staff's service. I will make sure to pass on your kind words and compliments to the entire Team, which I am sure will appreciate it much! In fact, Our Hotel Regency is located in Piazza D'Azeglio square which is such a beautiful and peaceful corner of Florence. Kind regards, Claudia Gallo General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
strattera wrote a review Jun 2022
Florida140 contributions91 helpful votes
Elegant and intimate hotel in a quite and safe neighborhood and yet close to the central part of the city.We booked the junior suite which is a lovely larger room, large bathroom and a nice balcony .Service is impeccable and the on site restaurant has a nice menu with well prepared dishes.Breakfast is substantial and can be served outside, in the main restaurant as well as in the more intimate adjacent room. The hotel is very clean and housekeeping did a fantastic job with servicing our room twice a day.Will be staying here again when back in Florence.
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Date of stay: May 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Regency Firenze, General Manager at Hotel Regency
Responded Jul 10, 2022
Dear Guest, I would like to thank you for taking the time to write a comment in regards to your last stay at the Regency. We are delighted to hear you appreciated the service provided by our Team and our property overall. We take care of every single detail in everything we do for our clients. Please note that I will inform the entire team about your lovable feedback. We are all looking forward to welcoming you back to our property in Florence. Kind regards, Claudia Gallo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
hansNetherlands wrote a review May 2022
Berkel en Rodenrijs, The Netherlands300 contributions185 helpful votes
We had a very nice stay for 2 nights but as we paid 186 euros for a night in Tolomei which had all the comfort and more we could ask for the price for a room at Regency was quite a bit higher. Sure, room was good but it was rather small. The garden is nice but small too....Breakfast is nice but not that spectacular. The champagne is a nice touch but unless you are newly wed is not a thing you want to do in the morning. Staff is super attentive and all in all we had a nice stay but price is a bit heavy in comparison......
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Date of stay: May 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Wai Choong Lye wrote a review May 2022
Singapore, Singapore7 contributions1 helpful vote
We have not checked out of the hotel yet but the initial negative experiences have made me write this review. We checked into a suite that has a bedroom and another room with a sofa bed, so meaning that at least 3-4 persons can stay in that suite. There were 2 TVs. On arrival both TVs were not working properly, I was surprised that the management did not check their TVs in their suites to ensure that everything functions properly. So I called for assistance, granted it was May 1 and a public holiday, so their technician was not working, so they sent up a porter. How can a porter know how to fix the 2 TVs? Certainly one cannot blame a porter. On the same evening, we asked for more coffee refills for the coffee machine because we like to drink a lot of coffee. We were given 5 refills. On May 2 after a day out, when we walked into the hotel, we would expect another apology for the malfunctioning TV, perhaps asked what they could do for us. Instead we got told that the coffee refills from yesterday were given FOC but from now onwards, they will charge us €3 for each coffee refill. It’s not the charge but this is supposedly a small luxury boutique hotel. We are staying in a suite that had malfunctioned TVs and they want to charge for a few extra coffee refills. This shows that Hotel Regency does not qualify to be a small luxury boutique hotel but more likely a 3* common tourist hotel. Don’t expect small luxury hotel standards with small pleasant surprises. Instead Be prepared for unpleasant surprises if you are staying in this hotel.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Regency Firenze, General Manager at Hotel Regency
Responded May 3, 2022
Dear Mr. Lye, Thank you for sharing your feedback and for taking the time to bring this to our attention. We are really sorry to hear that your experience is not up to standard. Allow us to apologize for the TV problems reported Sunday evening, and on Monday morning the problem was immediately solved. The Management Team is at your complete disposal to meet you in person to assist you. Please, do accept our sincerest apologies on behalf of Hotel Regency – Small Luxury Hotels in the World and we will do our best to improve our service during your stay with us. Best regards, Claudia Gallo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$251 - $455 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
regency hotel florence
LOCATION
ItalyTuscanyProvince of FlorenceFlorenceFlorence Historic Center
NUMBER OF ROOMS
32
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Frequently Asked Questions about Hotel Regency
Which popular attractions are close to Hotel Regency?
Nearby attractions include Adventure Rooms Florence (0.3 miles), Synagogue and Jewish Museum of Florence (0.2 miles), and Bitter Bar (0.3 miles).
What are some of the property amenities at Hotel Regency?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Regency?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Regency?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Regency?
Yes, paid public parking nearby and secured parking are available to guests.
What are some restaurants close to Hotel Regency?
Conveniently located restaurants include Tripperia Pollini, Schiacciamatta, and 180 Grammi Burgers & Beers.
Does Hotel Regency have airport transportation?
Yes, Hotel Regency offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Regency located near the city center?
Yes, it is 0.9 miles away from the center of Florence.
Are any cleaning services offered at Hotel Regency?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Regency?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Regency?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.