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The St. Regis Florence

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The St. Regis Florence
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1,080 Reviews from our TripAdvisor Community

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Showing 866: English reviews
New York City, New York
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have been to Florence many years ago when this hotel was the Grand Hotel. Wow they have changed. Let start with the reservation team. I had the pleasure of booking my room on the phone with Giovanni. She was on the money about booking a room with a view of the Arno River. When we arrived to our room,... More 

Helpful?
1 Thank Victor C
Rayleigh
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This is an incredible property to stay at. The staff, facilities, stunning architecture and the way in which are you are looked after with regards to every aspect of the stay is just second to none. The only slight criticism could be the gym facilities which are very limited in a small and hot room. A hotel of this stature... More 

Helpful?
1 Thank nkhandhia
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear Nkhandhia, It is always a delight to read that our dear guests have enjoyed the Hotel's facilities, standards, service and friendliness of our associates, as you are all that matters to us and to the entire St. Regis Florence family. Regarding the indoor pool, It' sad that we cannot have one: being an historical building we are strictly controlled... More 

Lake Hiawatha, New Jersey
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel is located in a great spot for walking to everything. We had a gorgeous room overlooking the Arno. The entire hotel is beautifully decorated especially the flowers in the restaurant. The staff cannot do enough for you.

Helpful?
Thank Debby M
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear Debby M, Allow me to tell you that we are delighted to read that you have truly enjoyed your days with us. We eagerly look forward to your return. Sincerely, Ombretta - The Guest Experience Manager More 

Melbourne, Australia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

In a great spot in Florence. Wonderful service. Wonderful room, great restaurant (the winter garden) free wifi. Great room amenities. Its a high price but I was a starwood member (platinum) so worth using the suite night request etc

Helpful?
Thank Bolzonwllo123
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear Bolzonwllo123, Allow me to thank you for your many years of loyalty to Starwood and for taking the time to reach out. It is important for us to hear feedbacks from our valued repeat guests, and we are delighted to hear that you have enjoyed your stay with us. Should your future travels bring you back to Florence, please... More 

Ltraveler7
Level Contributor
47 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 4 weeks ago

First impression was great. We arrived to hotel confused since the rental car company was closed. Gentleman at Bell desk immediately made a couple of calls found a garage that would take the car and return it to the rental company. Rooms are interesting, each with a different historical theme. We had been to Florence before so we were not... More 

Helpful?
Thank LTraveler7
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear Ltraveler7, allow me to thank you for recommending the St. Regis hotel to the TripAdvisor community. It is motivating to read comments like yours and we look forward to welcoming you for another memorable stay with us. Ombretta – The Guest Experience Manager More 

La Jolla, Ca.
Level Contributor
51 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The St Regis Florence was booked by the company (Tauck) that we used for our tour of Italy. This hotel is on a small square adjacent to the Arno river. Our room had a river view. The hotel building is unassuming but the room was perhaps the nicest I've ever stayed in. Very large room with vaulted ceilings, impressive furnishings,... More 

Helpful?
Thank Anrmd
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear Anrms, Alloe me to tell you that we are spoiled by your extraordinary words of appreciation and more than happy that you enjoyed our Hotel, restaurant, your room, and our friendly associates. . It is important for us to hear so nice feedbacks from valued guests as Tauck travelers and Tauck are. Looking forward to welcoming you back again... More 

Rayle
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed last week at the St Regis and had an amazing time. Our suite was really an apartment with beautiful views overlooking the Arnos river. Plenty of storage space and an additional bathroom with large shower perfect when you all need to get ready in time for a days sightseeing. Breakfast was wonderful. Staff were extremely efficient and we... More 

Helpful?
Thank Sam K
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear Sam K, Allow me to thank you for sharing your detailed comment and kind words of praise. It is certainly a moment of pride to read that all teh Team and especially Park (your personal Butler) showed you a high level of service . Our staff takes great pride in being able to provide the most bespoke service possible... More 

Sao Paulo, SP
Level Contributor
80 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed at The St. Regis for 6 nights, from 15 July to 21 July. Location is not exactly central, but the main square, Piazza Della Signoria, is 1 km, about 15 minutes walking. Received an upgrade to a junior suite 310, in the corner of the 3rd floor, with very beautiful view to Arno River and Ponte Vecchio. From the... More 

Helpful?
Thank geo007
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear geo007, Most of all, please receive our gratitude for choosing our property and recommending it. We definitely look at welcoming you again, and doubling up our attention, care and level of service. Ombretta - The Guest Experience Manager More 

Vancouver, Canada
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This is a beautiful, classic hotel in a great location. Very intimate, and limited facilities, but minutes from the world's greatest art treasures! I had to look at 3 rooms before I was given one that I liked. One smelled like smoke, the other had a poor view, and the one I was finally given was perfect. Don't be shy,... More 

Helpful?
Thank lapis986
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear lapis986, Allow me to thank you for letting all the travelers know how we never stop serching the perfection for our guests until they are completely satisfied.Looking forward to welcoming you back again at The St. Regis Florence. All our best regards, Ombretta – The Guest Experience Manager More 

San Francisco, California
Level Contributor
54 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed July 19, 2016

I have stayed in Florence many times. This was the first time I have stayed at the St. Regis. We arrived late and were warmly welcomed. It was around midnight, and we mentioned that we would like to have a small bite to eat. The staff said the Winter Bar was still open. We sat down in the most beautiful... More 

Helpful?
Thank QueenOfTheR0ad
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear QueenOfTheR0ad, allow me to tell you that our staff prides themselves on being attentive and helpful in every way possible, so it’s delightful to hear they exceeded your expectations showing you their passions....wine and hospitality! We look forward to having you again at your home. Ombretta - The Guest Experience Manager More 

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Staying in Santa Maria Novella

Neighborhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Winter Garden by Caino
Winter Garden by Caino
Cuisines: Italian, Mediterranean, Contemporary
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Located in a sumptuous palace in the heart of the city, The St. RegisFlorence is a privileged base from which to experience Tuscany'stimeless attractions. A short stroll will bring you to the iconic Uffizi,Duomo or Ponte Vecchio’s elegant jewelry shops. Legendary for its history, Florence’s streets offer inimitable treasures.The St. Regis Florence offers 19 exquisite suites enriched with refinedfurniture and antique artworks, together with 81 elegant guestroomsdecorated with the prestigious Medici, Fiorentino and Renaissancestyles. ... more   less 

Additional Information about The St. Regis Florence

Address: Piazza Ognissanti 1, 50123, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: $593 - $2,289 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Florence 5*
Number of rooms: 100
Reservation Options:
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Also Known As:
The St. Regis Florence Hotel Florence
Florence Grand Hotel
Grand Hotel Florence
Hotel Style:
#2 Business Hotel in Florence
#3 Family Hotel in Florence
#4 Spa Hotel in Florence
#5 Romantic Hotel in Florence
#7 Luxury Hotel in Florence
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