I should preface this review by saying we’ve stayed at the St. Regis Florence 9 times since 2015. The first time we stayed at the property for our honeymoon, I couldn’t imagine that it would ever be as special as that stay. However, every time we’ve returned, they have gone above and beyond to make our visits comfortable and memorable. The staff at the St. Regis Florence see what makes this place extra special. In 9 stays, we’ve never had 2 rooms that were exactly the same. They have all been lovely. We’ve stayed in 2 different junior suites, a deluxe suite, a room with a Duomo view, and 5 rooms with various river views. (The river view rooms are obviously my favorite.) Rooms are large luxuriously furnished with quality mattresses, Frette linens, and Acqua di Parma amenities. (Personally I miss the Remede amenities, but that’s a personal preference!) The on-site Clarins Spa offers a number of facial and body treatments, and I love the Citrine treatment if I have a few hours to spare. The private spa rooms are absolutely stunning and the staff is very professional. The evening ritual is a lovely way to start your evening before heading to dinner. In the evenings, you can enjoy live music. (Last time we were there, the evenings alternated between a pianist and a DJ… I prefer the pianist. They offer an extensive cocktail menu and the staff is friendly and accommodating. We’ve celebrated romantic days, birthdays, holidays, and just “regular” days at the STR Florence, and every time we check out, I’m counting the days until we return because they make us feel so welcome and comfortable. The concierge is ready and willing to help with any requests, the butler team is happy to make suggestions based on their knowledge and experiences with guests, and the personal attention and creativity put into personalizing the guest experience is above and beyond. We’ve stayed at other luxury hotels in Florence, and they have been lovely stays… but the St. Regis is next level in terms of hospitality and guest experience. Every part of the stay feels personal, and it’s clear the staff has been empowered to (and enjoys) see guests as individuals, not just hotel guests. Brava to the team Stephanie has cultivated over the years and a presto!!…
The St Regis Florence is the best hotel experience during my trip, starting with welcoming staff from the main door to the check in process with excellent staff. You feel home The hotel room is truly luxury. Don’t miss the breakfast, it a story from the seating quality of the food and the service I love it Thanks for the St Regis Florence team which they know how to make the guest relax and happy
The St Regis in Florence is hands down the best hotel I’ve ever stayed at. We were made to feel incredibly special from the moment we checked in. Our room was on the 4th floor and had a stunning balcony view of the Arno. The butler team was so helpful and an amazing addition to our stay. I visited the spa and the massage and spa tech was wonderful -I felt relaxed and taken care of. We stopped in during champagne hour at 7pm and later after our meal and there was a piano player that was fantastic in their beautiful lobby Restaurant. Everytime we asked a question of the front desk team they were helpful and pleasant including with making reservations. The hotel was centralized and very walkable. There was nothing the hotel wouldn’t follow through on -I beyond recommend this gorgeous property. The entire staff goes above and beyond and I cannot wait to return. …
We’ve stayed in a lot of hotels throughout the world and this is officially one of our favorites! Location is excellent, rooms are comfortable, but most of all the service is top notch. Upon arriving you immediately feel welcomed and valued as a guest. Nothing is too much of a hassle and it seems that everything you could ever want just appears or happens seamlessly. The St. Regis Florence is the epitome of 5 star and you would be remiss to pass up a stay here.
This hotel epitomizes and offers opulence and luxury. My husband and I were made to feel special and thoroughly enjoyed our stay. The butler service was wonderful and the hotel is sited perfectly to explore the delights of Florence
I have stayed in many deluxe hotels around the world and without doubt The Regis is upo there in my top 5 . Wonderful warm welcome when you arrive, in fact all the staff are warm ,friendly , approachable and a delight. Our room was stunning , beautifully decorated and amazing views over the river. Location is just a 5 min walk from the centre ,just far enough to be in a clam and quiet location. Breakfast is superb in the most wonderful galleried area. Gluten free , no problem. A memoriable stay over the New Year period , thank you very much.
This is a superb property and the service and feeling you get traveling and staying there is one of a kind. It is a luxury property in every way but it is not stuffy and our room was superb. I'll credit the concierge who set up an art history tour with a brilliant guide, got us great dinner reservations and book a truffle hunting experience with Giulio the Truffle Hunter, which was a once in a lifetime day trip outside the city to learn about truffles, actually hunt some with Giulio and his dogs and then lunch and entertainment with Giulio and his wife, Francesca. It is awesome. Room, location, and experience are superb. But go hunt truffles. The restaurant even shaved some of our truffles over our eggs the next day at breakfast.
Stunning, magical, enriching, glorious. Greeted by the wonderful, knowledgeable, professional and the most amazing ambassador for a hotel we have ever met. Obrietta. We had had quite a stressful morning so the welcome we received was second to none. Obrietta (apologies if incorrectly spelt) sat us down and Introduced us to the “butlers” who made our afternoon so relaxing. Obrietta shared with us a beautifully detailed history of the building. Beautiful and breathtaking. Our suite which was on three levels was breathtaking. Staff, food, ambiance everything about the St Regis was outstanding. As I write this I am thinking of our next trip to Florence, (we’ve just returned from The st Regis in New York)
This was a great visit. The butlers were incredibly helpful, and the room was superb. One thing, make sure you get a seat in the main bar area, or else you'll be seated at a far back table in the dining room, even if just getting a quick drink! Otherwise, stay was great and the team was absolutely wonderful.
As a Titanium Marriott member and using points (5th night free), we stayed at the St. Regis due to it's great location, high rating and overall good reviews. The staff and concierge were excellent. I tried to use my Suite Upgrades and my status but they said no suites available. We were put in a larger room (229) but no view whatsoever. We looked onto a back street, but room was still quiet with a canopy king bed and amenities were good. Bed was very comfortable. Shower was a little small but good hot water. No hot water in the sink however. The included breakfast is fantastic. Also, must try their signature Bloody Mary's. You can walk to all major hot spots from the this hotel. Also, very good family owned restaurants nearby. However, if you want a good view of the Duomo and the river, you should go across the street to the Westin Hotel rooftop bar / restaurant. We stayed there previously and loved it, however, the St. Regis is a little more upscale with some interesting history. Restaurant at the Regis is quite pricy and would suggest the local restaurants. …
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