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#23 of 433 hotels in Florence
Location
4.8
Cleanliness
4.9
Service
4.8
Value
4.4
2022 Travelers' Choice Best of the Best
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Property amenities
Parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Wifi
Paid wifi
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Baggage storage
Concierge
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Classic
Languages Spoken
English, French
Location
100Great for walkers
Grade: 100 out of 100
216Restaurantswithin 0.3 miles
113Attractionswithin 0.3 miles
Contact
Piazza Ognissanti 1, 50123, Florence Italy
Name/address in local language
Getting there
Alamanni-Stazione Santa Maria NovellaFlorence Tramway Network9 min
Porta al Prato-Leopolda Parco della musicaFlorence Tramway Network9 min
Rental CarsSee rental cars from $35/day
Nearby restaurants
Braceria Ristorante Fumo&Fiamme
75 reviews5 min
Ristorante Taj Palace
459 reviews4 minIndian
Il Barretto
1,459 reviews6 minItalian
Buonamici Pasticceria Artigianale
161 reviews6 minItalian
See all nearby restaurantsNearby attractions
Francesco Lionetti
174 reviews6 minSpeciality & Gift Shops
Chiesa di San Salvatore in Ognissanti
462 reviews2 minArchitectural Buildings
Officina Profumo-Farmaceutica di Santa Maria Novella
1,465 reviews5 minSpeciality & Gift Shops
Basilica of Santa Maria Novella
3,766 reviews6 minArchitectural Buildings
See all nearby attractions1630Reviews38Q+A100Room tips
Reviews
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+1
I should preface this review by saying we’ve stayed at the St. Regis Florence 9 times since 2015. The first time we stayed at the property for our honeymoon, I couldn’t imagine that it would ever be as special as that stay. However, every time we’ve returned, they have gone above and beyond to make our visits comfortable and memorable. The staff at the St. Regis Florence see what makes this place extra special. In 9 stays, we’ve never had 2 rooms that were exactly the same. They have all been lovely. We’ve stayed in 2 different junior suites, a deluxe suite, a room with a Duomo view, and 5 rooms with various river views. (The river view rooms are obviously my favorite.) Rooms are large luxuriously furnished with quality mattresses, Frette linens, and Acqua di Parma amenities. (Personally I miss the Remede amenities, but that’s a personal preference!) The on-site Clarins Spa offers a number of facial and body treatments, and I love the Citrine treatment if I have a few hours to spare. The private spa rooms are absolutely stunning and the staff is very professional. The evening ritual is a lovely way to start your evening before heading to dinner. In the evenings, you can enjoy live music. (Last time we were there, the evenings alternated between a pianist and a DJ… I prefer the pianist. They offer an extensive cocktail menu and the staff is friendly and accommodating. We’ve celebrated romantic days, birthdays, holidays, and just “regular” days at the STR Florence, and every time we check out, I’m counting the days until we return because they make us feel so welcome and comfortable. The concierge is ready and willing to help with any requests, the butler team is happy to make suggestions based on their knowledge and experiences with guests, and the personal attention and creativity put into personalizing the guest experience is above and beyond. We’ve stayed at other luxury hotels in Florence, and they have been lovely stays… but the St. Regis is next level in terms of hospitality and guest experience. Every part of the stay feels personal, and it’s clear the staff has been empowered to (and enjoys) see guests as individuals, not just hotel guests. Brava to the team Stephanie has cultivated over the years and a presto!!…
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Date of stay: January 2023Trip type: Traveled as a couple
Room Tip: Book an Arno River view room, schedule dinner after the evening ritual
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The St Regis Florence is the best hotel experience during my trip, starting with welcoming staff from the main door to the check in process with excellent staff. You feel home The hotel room is truly luxury. Don’t miss the breakfast, it a story from the seating quality of the food and the service I love it Thanks for the St Regis Florence team which they know how to make the guest relax and happy
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
The St Regis in Florence is hands down the best hotel I’ve ever stayed at. We were made to feel incredibly special from the moment we checked in. Our room was on the 4th floor and had a stunning balcony view of the Arno. The butler team was so helpful and an amazing addition to our stay. I visited the spa and the massage and spa tech was wonderful -I felt relaxed and taken care of. We stopped in during champagne hour at 7pm and later after our meal and there was a piano player that was fantastic in their beautiful lobby Restaurant. Everytime we asked a question of the front desk team they were helpful and pleasant including with making reservations. The hotel was centralized and very walkable. There was nothing the hotel wouldn’t follow through on -I beyond recommend this gorgeous property. The entire staff goes above and beyond and I cannot wait to return. …
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Date of stay: March 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We’ve stayed in a lot of hotels throughout the world and this is officially one of our favorites! Location is excellent, rooms are comfortable, but most of all the service is top notch. Upon arriving you immediately feel welcomed and valued as a guest. Nothing is too much of a hassle and it seems that everything you could ever want just appears or happens seamlessly. The St. Regis Florence is the epitome of 5 star and you would be remiss to pass up a stay here.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This hotel epitomizes and offers opulence and luxury. My husband and I were made to feel special and thoroughly enjoyed our stay. The butler service was wonderful and the hotel is sited perfectly to explore the delights of Florence
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I have stayed in many deluxe hotels around the world and without doubt The Regis is upo there in my top 5 . Wonderful warm welcome when you arrive, in fact all the staff are warm ,friendly , approachable and a delight. Our room was stunning , beautifully decorated and amazing views over the river. Location is just a 5 min walk from the centre ,just far enough to be in a clam and quiet location. Breakfast is superb in the most wonderful galleried area. Gluten free , no problem. A memoriable stay over the New Year period , thank you very much.
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Date of stay: December 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Eugenio Serino, Marketing at The St. Regis Florence
Responded Jan 28, 2023
Dear Worldtraveller1953, Thank you for your lovely comments! You have made our day! We always try to provide the highest level of service and a warm environment for our guests. It is very fulfilling to know that you truly enjoyed your stay and the cares of our staff, and we are really honor to be in your top 5, and if we will have the chance to welcome you back, we will do our best to reach the number 1. Sincerely, Viviana The Head Butler
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a superb property and the service and feeling you get traveling and staying there is one of a kind. It is a luxury property in every way but it is not stuffy and our room was superb. I'll credit the concierge who set up an art history tour with a brilliant guide, got us great dinner reservations and book a truffle hunting experience with Giulio the Truffle Hunter, which was a once in a lifetime day trip outside the city to learn about truffles, actually hunt some with Giulio and his dogs and then lunch and entertainment with Giulio and his wife, Francesca. It is awesome. Room, location, and experience are superb. But go hunt truffles. The restaurant even shaved some of our truffles over our eggs the next day at breakfast.
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Date of stay: January 2023
Value
Rooms
Service
Room Tip: Had an Arno view this time which was wonderful but no bad rooms.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Eugenio Serino, Marketing at The St. Regis Florence
Responded Jan 28, 2023
Dear BobNYCSC, We are spoiled by your kind words and more than happy that you enjoyed our Hotel, your room, and our friendly associates, and that most of all you have found in our Concierge Team your personal guide to enjoy and experience the real soul and life of our region. We really hope to have the chance to welcome you back in the nearest future, living many more adventures together. Sincerely, Viviana The Head Butler
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Stunning, magical, enriching, glorious. Greeted by the wonderful, knowledgeable, professional and the most amazing ambassador for a hotel we have ever met. Obrietta. We had had quite a stressful morning so the welcome we received was second to none. Obrietta (apologies if incorrectly spelt) sat us down and Introduced us to the “butlers” who made our afternoon so relaxing. Obrietta shared with us a beautifully detailed history of the building. Beautiful and breathtaking. Our suite which was on three levels was breathtaking. Staff, food, ambiance everything about the St Regis was outstanding. As I write this I am thinking of our next trip to Florence, (we’ve just returned from The st Regis in New York)
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Date of stay: May 2022Trip type: Traveled as a couple
Room Tip: Wear comfortable shoes
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ombretta Comito, Guest Services / Front Office at The St. Regis Florence
Responded Jan 25, 2023
Dear burnsidebassett, I could read this review over and over again. Please, receive our sincere gratitude for choosing us and for sharing such enthusiastic feedback. Commitment to service and guest satisfaction is our main focus and we are delighted to read that you enjoyed your stay. Should you ever have the chance to come back, please do not hesitate to contact me: I will be at your complete disposal in making your journey again memorable. Ombretta – The Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was a great visit. The butlers were incredibly helpful, and the room was superb. One thing, make sure you get a seat in the main bar area, or else you'll be seated at a far back table in the dining room, even if just getting a quick drink! Otherwise, stay was great and the team was absolutely wonderful.
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Date of stay: December 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ombretta Comito, Guest Services / Front Office at The St. Regis Florence
Responded Jan 7, 2023
Dear qcotter, First of all, please receive our gratitude for choosing our property and sharing such enthusiastic comment. We are pleased that you enjoyed an incredible service and we gladly accept your feedback about the evening ritual. We will be happy to share your words with our butler team and the whole team here at The St. Regis Florence, since everyday all our staff tries to go beyond the needs of our valued guests, such as yourself. We look forward to welcoming you back for another indelible stay. Ombretta - The Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As a Titanium Marriott member and using points (5th night free), we stayed at the St. Regis due to it's great location, high rating and overall good reviews. The staff and concierge were excellent. I tried to use my Suite Upgrades and my status but they said no suites available. We were put in a larger room (229) but no view whatsoever. We looked onto a back street, but room was still quiet with a canopy king bed and amenities were good. Bed was very comfortable. Shower was a little small but good hot water. No hot water in the sink however. The included breakfast is fantastic. Also, must try their signature Bloody Mary's. You can walk to all major hot spots from the this hotel. Also, very good family owned restaurants nearby. However, if you want a good view of the Duomo and the river, you should go across the street to the Westin Hotel rooftop bar / restaurant. We stayed there previously and loved it, however, the St. Regis is a little more upscale with some interesting history. Restaurant at the Regis is quite pricy and would suggest the local restaurants. …
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Date of stay: November 2022Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Try to get a room facing the river if possible. Ask the concierge for good family owned...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
PRICE RANGE
$622 - $1,422 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the st. regis florence hotel florence, florence grand hotel, grand hotel florence
LOCATION
ItalyTuscanyProvince of FlorenceFlorenceFlorence Historic Center / Santa Maria Novella
NUMBER OF ROOMS
99
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Claim Your ListingTHE ST. REGIS FLORENCE - Updated 2023 Prices & Hotel Reviews (Italy)
Frequently Asked Questions about The St. Regis Florence
Which popular attractions are close to The St. Regis Florence?
Nearby attractions include Francesco Lionetti (0.3 miles), Chiesa di San Salvatore in Ognissanti (0.06 miles), and Officina Profumo-Farmaceutica di Santa Maria Novella (0.2 miles).
What are some of the property amenities at The St. Regis Florence?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The St. Regis Florence?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The St. Regis Florence?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to The St. Regis Florence?
Conveniently located restaurants include Ristorante Taj Palace, Buonamici Pasticceria Artigianale, and Il Barretto.
Are there opportunities to exercise at The St. Regis Florence?
Yes, guests have access to a fitness center and a sauna during their stay.
Does The St. Regis Florence have airport transportation?
Yes, The St. Regis Florence offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The St. Regis Florence located near the city center?
Yes, it is 0.5 miles away from the center of Florence.
Are any cleaning services offered at The St. Regis Florence?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The St. Regis Florence?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.