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The St. Regis Florence

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#10 of 421 Hotels in Florence
Certificate of Excellence
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The St. Regis Florence
The St. Regis Florence
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1,085 Reviews from our TripAdvisor Community

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Showing 870: English reviews
San Diego, California
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

Gorgeous inside and outside. Nice attentive staff. Nice separate toilets with no unisex. Italy needs to learn from this hotel to keep class at a higher standard and return to separate toilets for men and women. In the lounge the marble and the beautiful morano glass sculptures and flowers were very welcome to the eyes.

Helpful?
Thank Michelle M
San Diego, California
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Staying at a St. Regis property is always a treat and the St. Regis Florence was no exception. We stayed in a room with a butler and were contacted by our butler a couple of weeks before arrival to see if we needed any assistance with reservations. We arrived in Florence by train and it took us about 12 minutes... More 

Helpful?
Thank SDandi
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

This is quite simply the best hotel we have ever stayed in (and that's comparing to Four Seasons hotels, Ritz hotels and other five star hotels around the world). The decor is incredibly lavish yet tasteful. The staff are incredibly nice and helpful. The service is fantastic. The location is superb (on the river). The rooms are spacious and again,... More 

Helpful?
Thank Cmpf
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear Cmpf, Allow me to tell you that we are delighted to read that you have truly enjoyed your days at our oasis of peacefulness and were satisfied with the overall provided services. Rest assured that your compliments have gladly been shared with the entire team and we do look forward to welcoming you soon again to our hotel. Please,... More 

Chicago, Illinois
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had a wonderful four days at the St. Regis. The service is impeccable. The staff is warm and friendly. Our butler was amazing, as was every person we came across, from the woman who checked us in, to the concierge, to the management and even the breakfast team. Our kids adored the butler. He went out of his way... More 

Helpful?
Thank whitesandbeach
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear whitesandbeach, Allow me to tell you that we could read this review over and over again. Thank you for taking the time to tell everyone about your extraordinary experience at The St. Regis Florence. As you told, the St. Regis Butler ensures that unique preferences/allergies are known and understood in every detail. It's also really important to us give... More 

Level Contributor
9 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

I stayed there for a weekend and I was impressed by lovely hotel restaurant where I indulged myself into creations of Michelin star restaurant while listening beautiful piano. Staff looked after me the while time and had a great sense of humor. Lovely experience and would recommend it to everyone who likes peaceful but exciting experience😉

Helpful?
Thank MAJA NOVAK M
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

We are spoiled by your kind words and more than glad that you enjoyed our Hotel, our friendly associates and restaurant whre thanks to the collaboration in the kitchen between epicurean masters 1 Michelin Star Chef Michele Griglio and 2 Michelin Star Chef Valeria Piccini we bring together the culinary tradition of Tuscany and bespoke service in the heart of... More 

London
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel occupies a beautiful old Florentine town house. While the historic building sets some limitations for modern design, the rooms are beautifully decorated and ours had fresco painted walls. The hotel is in easy walking distance to all spots in the city centre but manages to be located in a quiet area. The concierge service is superb (thank you... More 

Helpful?
Thank MES_London
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Allow us to thank you for individually recognize our staff that takes great pride in being able to provide the most bespoke service possible and hearing feedback such as your is one of the many ways all of us continue to improve and grow. Rest assured that your compliments have gladly been shared with Marco, Yuri and the entire team... More 

New York City, New York
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed at St Regis Roma in August last year and currently at St Regis Florence now - both booked with SPG points for 5 nights each. At Roma it was 5 stars and for about 97000 Spg points - we got a premium deluxe room with daily butler service. St Regis Florence is 7 level and over 125000 SpG... More 

Helpful?
Thank HolidayFun2012
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dera HolidayFun2012, Allow me to thank you for taking the time to express your thoughts and concerns. Your feedback is very important as this assist us in continually improving the services and facilities we offer to our guests. Your review will be used to consider improvements needed and we hope you can give us a chance to show what we... More 

Yokohama
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The St. Regis Florence is used to be, the name was "The Ground Hotel" The view from the room is just beautiful. You will be in a dream with The River Alno! You are able to feel Firenze 100%! Everything is here, just fantastic!

Helpful?
Thank itsuk0n
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear itsuk0n, Allow me to thank you for taking the time to share your extraordinary experience with us. It is certainly a pleasure to read that your stay with us was truly unique. Our uncompromising views at the St. Regis Florence make our location one of the best in the world and we trust you will keep in your eyes... More 

Doha, Qatar
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel has enormous rooms and furnished like a palace. The service was exquisite and the views from the hotel indescribable. The hotel is truly pure luxury, and within walking distance to the duomo, as well as the street bazaars. A bit expensive, but wouldn't stay anyplace else next time!

Helpful?
Thank Lamia M
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear Lamia M, Allow me to tell you that we are very glad to read that we delivered an experience beyond expectation, helped also by our exclusive location: just a leisurely stroll away from The St. Regis Florence are sights such as the Uffizzi Gallery, the iconic Duomo and the famed jewelry shops on the Ponte Vecchio to name a... More 

Bangor, Pennsylvania
Level Contributor
64 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed at the Westin on prior stays -- Excellent hotel. But St Regis kicks it up a notch! It was amazing The room was breathtaking the views amazing! The staff was beyond great! I cant recommend it enough!! We are already planning our next trip back!

Helpful?
Thank mattyTravelGuy
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear mattyTravelGuy, allow em to tell you that whenever you wish to come back, be certain that our entire Staff will be here waiting for you with our colorful smiles and the impeccable service that you deserve. Ombretta – The Guest Experience Manager More 

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Deluxe Arno - Florentine style (30)
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Staying in Santa Maria Novella

Neighborhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Winter Garden by Caino
Winter Garden by Caino
Cuisines: Italian, Mediterranean, Contemporary
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Located in a sumptuous palace in the heart of the city, The St. RegisFlorence is a privileged base from which to experience Tuscany'stimeless attractions. A short stroll will bring you to the iconic Uffizi,Duomo or Ponte Vecchio’s elegant jewelry shops. Legendary for its history, Florence’s streets offer inimitable treasures.The St. Regis Florence offers 19 exquisite suites enriched with refinedfurniture and antique artworks, together with 81 elegant guestroomsdecorated with the prestigious Medici, Fiorentino and Renaissancestyles. ... more   less 

Additional Information about The St. Regis Florence

Address: Piazza Ognissanti 1, 50123, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: $588 - $2,304 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Florence 5*
Number of rooms: 100
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Also Known As:
The St. Regis Florence Hotel Florence
Florence Grand Hotel
Grand Hotel Florence
Hotel Style:
#2 Business Hotel in Florence
#3 Family Hotel in Florence
#5 Spa Hotel in Florence
#5 Romantic Hotel in Florence
#8 Luxury Hotel in Florence
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