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Just returned from a fabulous visit to beautiful Florence. Loved our stay in this wonderful hotel. Received an upgrade when we arrived, our suite was stunning, large comfortable bedroom and beautiful marble bathrooms. This hotel is truly outstanding, however, it was the attention to detail...More
Response from Luana M, Management Assistant at Helvetia & Bristol - Starhotels CollezioneResponded 1 week ago
Warm Greetings from the entire team at the Helvetia & Bristol!
Thank you so much for taking your precious time to share your visit to beautiful Florence and thank you for posting your review on TripAdvisor. We are delighted that you were happy...More
I wish I could give it 4.5 because that is what I’d rate this hotel. Lovely decor that’s central to pretty much everything Florence has to offer.
We were greeted with amazing and helpful staff members who were very informative about local attractions and genuinely...More
Response from Luana M, Assistente di Direzione at Helvetia & Bristol - Starhotels CollezioneResponded 1 week ago
Thank you so much for taking the time to write such amazing review regarding your recent stay with us here on TripAdvisor.com.
It's a shame for the 4.5!
Your recognition of our professional and helpful staff is very much appreciated. We are also...More
We loved our stay at this hotel over the 2017 Christmas holiday ( six nights). Staff were brilliant, food delicious and atmosphere warm and welcoming. Great location, but asked to be moved from our deluxe double due street noise after 2 nights. Room was fine...More
Thank Henry B
Response from Luana M, Management Assistant at Helvetia & Bristol - Starhotels CollezioneResponded 2 weeks ago
Dear Henry B,
Thank you for sharing your feedback on Tripadvisor and for choosing to stay at the Helvetia & Bristol for your 2017 Christmas holiday. We gladly appreciate your taking the time to share your views and truly inspiring to learn you enjoyed your...More
Had a fab one night stay in The Helveyia Bristol, relaxed bygone charm and impeccable service.
I had a classic single which was beautifully furnished if on the small side but the hotel delivered on all fronts.More
1 Thank john h
Response from Luana M, Assistant Management at Helvetia & Bristol - Starhotels CollezioneResponded February 9, 2018
Dear john h,
We would like to thank you for sharing your fantastic feedback here on TripAdvisor following your stay with us.
It is always a pleasure to read that our daily efforts in customer service result in a brilliant guest experience and that everything...More
My daughter and I recently stayed at hotel for 2 nights. Its was a wonderful experience. The room was beautiful with well appointed furnishings and a large luxurious marble bath. The service was elegant, attentive and friendly. English spoken by all. Every person we engaged...More
Response from Luana M, Management Assistant at Helvetia & Bristol - Starhotels CollezioneResponded February 6, 2018
Thank you so much for having taken the time to share your marvelous experiences following your visit to Helvetia & Bristol, Florence.
We are more than happy to learn how much you amd your daughter enjoyed your stay and appreciated our professional service....More
Florentia, as it was called by Latins, is permeated by an eternal beauty spread in all corners of the city. The historic center is characterized by the immensity of the Duomo, able to transport tourists into the brightest age of Florence: the Renaissance. Who does not know the Brunelleschi Dome, San Giovanni Baptistery and the Giotto’s Campanile? Everything is enclosed here and it would be easy to imagine the city
as it was in ancient times, with maids walking in the main square and horses carrying coaches. Nowadays, roads are busy with street artists. Rustic Tuscan bakeries give way to fashion shops; just stop for a few minutes in the middle of Piazza della Repubblica to enjoy the colors and sweet melody of the carousel that will bring back great memories from anyone’s childhood.