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Helvetia & Bristol Hotel

#113 of 418 Hotels in Florence
Certificate of Excellence
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Via Dei Pescioni, 2, 50123, Florence, Italy
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Best prices for:1 room 1 adult
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Helvetia & Bristol Hotel
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404 Reviews from our TripAdvisor Community

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Novi, Michigan
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed January 2, 2016 via mobile

We booked this hotel because it was listed as a luxury property. The front desk is nice and helpful. The location is pretty good, not great; good shopping but dining is not great, very touristy. The hotel is run down. Our king deluxe is ok but not luxurious. The carpet is filthy. The bathroom is cramped. No amenities for the... More 

Helpful?
Thank weebarona
Luana M, Management Assistant at Helvetia & Bristol Hotel, responded to this review

Dear Weebarona, Thank you for your frank comments regarding the Helvetia & Bristol. Regards decor and room, we can only apologise that the standards of accessories and repair in your particular room was below par on this occasion. We are glad however you found the team welcoming on the whole, we do try to resolve any issues on the spot... More 

Santa Monica
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 1, 2015

The hotel service was outstanding even before our trip started - the concierge arranged for a wonderful wine tour in Tuscany, restaurant reservations and a car/driver to take us to Venice. We stayed for 6 nights and upon arrival were upgraded to a lovely, quiet junior suite. The food selections at the breakfast buffet were varied and delicious. The locarion... More 

Helpful?
1 Thank ARK1223
Luana M, Assistant Manager at Helvetia & Bristol Hotel, responded to this review

Dear ARK1223, Thank you for taking the time to share your pleasant experience at Hotel Helvetia & Bristol, Florence. We are overjoyed to learn that our Concierge team took great care of you and please be assured that your kind compliments will be shared with the team, as it will be a great motivation for them to continue delighting our... More 

Welwyn Garden City, United Kingdom
Level Contributor
442 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 223 helpful votes
4 of 5 stars Reviewed November 11, 2015 via mobile

This hotel is in the centre of the city near the Piazza Republic so it is perfectly located for everything that Florence has to offer . It is typical of the local style, old fashioned but classy as well. The rooms are spacious with large comfortable beds and pillows and a large bathroom. For a 5*'hotel I suggest that the... More 

Helpful?
1 Thank phillip g
Luana M, Assistant Manager at Helvetia & Bristol Hotel, responded to this review

Dear Phillip g, Thank you for choosing to stay with us at the Helvetia & Bristol for your trip to Florence and for taking the time to post your review on Tripadvisor. We are delighted to learn that you enjoyed your stay with us and that you appreciated the Hotel’s ideal location within the Heart of Florence. It is indeed... More 

Campbell, California, United States
Level Contributor
9 reviews
5 hotel reviews
3 of 5 stars Reviewed November 9, 2015

The highlights of this hotel: the rooms were nice, comfortable, clean - Concierge service was fabulous, location was really great as well! Based on that, I would rate the review higher, but there was a downside to our stay . . . The downside was a bit of a strange situation - not sure if it was housecleaning or early... More 

Helpful?
Thank KathD10
Luana M, Assistant Manager at Helvetia & Bristol Hotel, responded to this review

Dear KathD10, Thank you for choosing to stay with us at the Helvetia & Bristol for your trip to Florence and for taking the time to post your review on Tripadvisor. We appreciate your comments regarding the highlights of the Hotel, concerning the downside part, for which we apologize, we will conduct an investigation with our Housekeeper to examine said... More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 1, 2015 via mobile

Great hotel located close to the major touristic places in Firenze. The staff is really nice with a very good service. The rooms are very clean with a great decoration. The breakfast was ok. The bathroom a little to small but has realities space compared to other European hotels.

Helpful?
Thank Jonatas R
Luana M, Assistant Management at Helvetia & Bristol Hotel, responded to this review

Dear Jonatas R, Thank you for taking the time to share your pleasant experience at Hotel Helvetia & Bristol, Florence. We assure you that your kind compliments will be shared with our team, as it will be a great motivation for them to continue delighting our Guests in all aspects. We look forward to having the opportunity of warmly welcoming... More 

Carmel, Indiana
Level Contributor
21 reviews
4 of 5 stars Reviewed October 30, 2015 via mobile

Great location within easy walking distance to major attractions. Small hotel with very cordial and helpful staff. Well appointed rooms. Breakfast was very good. Stayed at Excelsior in past and I think this its equal but feels less hectic, more quaint and less $.

Helpful?
Thank Steve H
Luana M, Assistant Management at Helvetia & Bristol Hotel, responded to this review

Dear Steve H, Thank you for choosing to stay with us at the Helvetia & Bristol for your trip to Florence and for taking the time to post your review on Tripadvisor. It was very pleasing to learn that you had an enjoyable stay with us and that you appreciated the Hotel’s ideal location within the Heart of Florence. Once... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 28, 2015 via mobile

The hottest weather in history and our hotel was cool. We had the top floor suite. Elegant, tasteful and traditionally English/Italian perfect in the upscale central shopping historic district. Short walk to most places. Staff was fantastic. All our needs were met promptly and knowledgeably. Even last minute requests and deliveries. Relaxed and graceful

Helpful?
Thank LbdRosie1252
Luana M, Assistant Management at Helvetia & Bristol Hotel, responded to this review

Dear LbdRosie1252, Thank you for choosing to stay with us at the Helvetia & Bristol and for taking the time to post your feedback on TripAdvisor. We are delighted to hear that you liked our original top floor suite and that both our services and staff have contributed to render your time in Florence a successful one. We sincerely hope... More 

Saint Paul, Minnesota
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed October 27, 2015 via mobile

After a long journey it was so nice to be greeted at the door and check in with the staff who were extremely polite and fluent in English. They were very helpful in helping find a restaurant and also an electrical store to replace my shaver cord which I had lost. Although this hotel was pricey compared to others, it... More 

Helpful?
Thank osull026
Luana M, Assistant Management at Helvetia & Bristol Hotel, responded to this review

Dear osull026, Thank you for taking the time to share your pleasant experience at Helvetia & Bristol, Florence. We are overjoyed to learn that our colleagues took great care of you and please be assured that your kind compliments will be shared with the team, as it will be a great motivation for them to continue delighting our Guests in... More 

California
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 24, 2015

I loved this hotel! Fantastic location, steps from everything. The staff were welcoming and very attentive. My room was spacious and very comfortable. While my view was on the street, I enjoyed the buzz of life including a few thunderstorms thrown in for effect! The attached restaurant is quaint and intimate while also offering outside seating. I enjoyed a lovely... More 

Helpful?
Thank DBDCalifornia
Luana M, Assistant Management at Helvetia & Bristol Hotel, responded to this review

Dear DBDCalifornia, Thank you for choosing to stay with us at the Helvetia & Bristol for your trip to Florence and for taking the time to post your review on Tripadvisor! It was very pleasing to learn that you had an enjoyable stay with us and that you appreciated the Hotel’s ideal location within the historical Heart of Florence. We... More 

Lodi, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 22, 2015

The staff was excellent, room beautiful, breakfasts delicious and location perfect. Stay here without any reservations (you know what I mean!). It is near endless shopping opportunities, the Ponte Vecchio (sp.) , museums, and great restaurants.

Helpful?
Thank kyle b
Luana M, Assistant Management at Helvetia & Bristol Hotel, responded to this review

Dear Kyle b, It was very thoughtful of you to write on Tripadvisor your opinions, which we very much appreciated. We are delighted to learn that you enjoyed your stay with us and that both our services and staff have somehow contributed to render your time in Florence a successful one. We sincerely hope to have the pleasure of welcoming... More 

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Staying in Duomo

Neighborhood Profile
Duomo
Florentia, as it was called by Latins, is permeated by an eternal beauty spread in all corners of the city. The historic center is characterized by the immensity of the Duomo, able to transport tourists into the brightest age of Florence: the Renaissance. Who does not know the Brunelleschi Dome, San Giovanni Baptistery and the Giotto’s Campanile? Everything is enclosed here and it would be easy to imagine the city as it was in ancient times, with maids walking in the main square and horses carrying coaches. Nowadays, roads are busy with street artists. Rustic Tuscan bakeries give way to fashion shops; just stop for a few minutes in the middle of Piazza della Repubblica to enjoy the colors and sweet melody of the carousel that will bring back great memories from anyone’s childhood.
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