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Helvetia & Bristol Hotel

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#132 of 422 Hotels in Florence
Certificate of Excellence
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Helvetia & Bristol Hotel
Helvetia & Bristol Hotel
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489 Reviews from our TripAdvisor Community

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Showing 387: English reviews
Tauranga, New Zealand
Reviewed 4 weeks ago via mobile

I stayed here for one night as the original hotel I booked was. It available for my whole stay. A modest hotel with smaller rooms. Hotel staff very helpful and once again in a very convenient location to walk to most famous and interesting sites.

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Helpful?
Thank carwyn71
Luana M, Public Relations Manager at Helvetia & Bristol Hotel, responded to this review

Dear Carwyn71, Thank you for the review of our hotel! We are glad that you enjoyed our great location and our team. We appreciate your feedback, but we are also taking into consideration your comment about our rooms. We hope to see you again very soon! Sincerely, Luana Malloni

New York City, New York
Reviewed November 5, 2016

The hotel has all the trimmings of what could have been. The decor needs upgrading. It looks tired. The headboards were dusty and the carpets need shampooing. I expected more from this hotel. The location is perfect though. It is within walking distance to all the sights. I would hesitate to return due to the maintenance of the rooms.

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Helpful?
Thank Merta1900
Luana M, Guest Relations Manager at Helvetia & Bristol Hotel, responded to this review

Dear Merta1900, Thank you for taking the time to write a review of our hotel! First of all, we are glad that you enjoyed our great location. The Hotel Helvetia & Bristol is recently part of the 12 Starhotels Collezione, and therefore, an important renovation of the entire hotel is scheduled. We work hard to deliver an exceptional guest experience,...

florida
Reviewed November 1, 2016 via mobile

The Hotel Helvetia & Bristol is a 5 Star hotel in the heart of Florence The location is superb and the people who work in the hotel will do almost anything to enhance your stay The GM is a wonderful addition and must be complimented for running one of great hotels

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Helpful?
Thank Thomas G
Luana M, Public Relations Manager at Helvetia & Bristol Hotel, responded to this review

Dear Guest, First of all, thank you very much for taking the time to write a review of our Hotel! Your feedback is really important for us and we are glad that the Helvetia & Bristol Hotel met with your expectations. We are happy if you enjoyed your stay, our team and our central location! We hope to see you...

Reviewed October 31, 2016 via mobile

My husband and I recently stayed for four nights. From the moment we checked in we were very pleased. The location is incredible, on the most high end shopping street in Florence, right around the corner from the Duomo and a five minute walk from the Ponte Vecchio. From the moment we arrived, the hotel staff were very helpful and...

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Helpful?
Thank Koky1985
Luana M, Public Relations Manager at Helvetia & Bristol Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! Your feedback is really important for us and I will defintinitely show it to our Hotel staff. We are glad that you enjoyed your anniversary and hope to see you again very soon for the next one! Sincerely, Luana Malloni

Bermuda2010
Reviewed October 30, 2016

We loved our stay at Helvetia & Bristol. The location could not be better! It was quiet (in October) yet right in the middle of everything. We had the very spacious Panorama Suite and it was lovely and quiet.The 2 bathrooms were very nice and the views of the Duomo etc. were very nice though slightly obscured by cell towers....

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Helpful?
Thank NY-traveler63
Birmingham, United Kingdom
Reviewed October 28, 2016

Very traditional Hotel in Florence .we last visited 18 years ago .Starting to look a little tired. Big minus not having coffee and tea making facilities in the room .You would expect this of a 5 star hotel. Staff very helpful. great location

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Helpful?
Thank martint2904
Lorton
Reviewed October 26, 2016

We were just in Florence for a long weekend and stayed in this property because of it's location and reputation. The hotel is still elegant, the staff well trained and attentive, with such a great location.

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Helpful?
Thank Nanny1Lorton
Luana M, Guest Relations Manager at Helvetia & Bristol Hotel, responded to this review

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Luana Malloni

Copenhagen, Denmark
Reviewed October 26, 2016

Victorian type hotel, quietly elegant Breakfast fine but not outstanding.Wifi NOT high speed as promised, but they are apparently about to improve. Room service fine. Staaf friendly and helpful. Location absolutely outstanding. Would not mind coming back.

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Helpful?
Thank GeorgMessmann
Arlington, Virginia
Reviewed October 21, 2016

My husband and I just returned on Oct. 8th from a week stay at the Helvetia & Bristol and were charmed. We have stayed in some of the finest hotels in Europe, and this one is truly on par, with marvelous extras such as a fruit basket on arrival and a bag of biscotti as a farewell gift. But to...

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Helpful?
2Thank MMPB1963
Luana M, Guest Relations Manager at Helvetia & Bristol Hotel, responded to this review

Dear Guest, First of all I would like to thank you for taking the time to give us a feedback. Your feedback is really important for us and we are glad that the Helvetia & Bristol Hotel met with your expectations. We are happy if you enjoyed your stay and if you appreciated the orginal charm of our Florentine palazzo....

London, United Kingdom
Reviewed October 17, 2016

Very surprised that this is in the LHW collection. Run down place, with small unimpressive room. Dark and dingy. Worn out furniture, uncomfortable and noisy. I have not been to a place like this for many years and will definitely not be back.

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Helpful?
Thank GlobetrotterMH
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Staying in Duomo

Neighborhood Profile
Duomo
Florentia, as it was called by Latins, is permeated by an eternal beauty spread in all corners of the city. The historic center is characterized by the immensity of the Duomo, able to transport tourists into the brightest age of Florence: the Renaissance. Who does not know the Brunelleschi Dome, San Giovanni Baptistery and the Giotto’s Campanile? Everything is enclosed here and it would be easy to imagine the city as it was in ancient times, with maids walking in the main square and horses carrying coaches. Nowadays, roads are busy with street artists. Rustic Tuscan bakeries give way to fashion shops; just stop for a few minutes in the middle of Piazza della Repubblica to enjoy the colors and sweet melody of the carousel that will bring back great memories from anyone’s childhood.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Airport Transportation
  • Business Center with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Helvetia & Bristol, a historic property located amongst Florence's many cultural treasures. The Hotel Helvetia & Bristol is undoubtedly the only place to stay when in Florence. As a World Heritage site and magnetic cultural destination, it is the focal point for any visitor, and we are blessed by being at the heart of it all. Our front door opens onto the Palazzo Strozzi, a masterpiece of Florentine Renaissance architecture, along with an enviable location in the luxury shopping district. Our rooms and suites offer tasteful colour palettes and the carefully chosen antique furniture, objects d'art, paintings and rich furnishings are our hallmark in design. ... more   less 

Additional Information about Helvetia & Bristol Hotel

Address: Via De' Pescioni 2, 50123, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > Duomo
Price Range: $194 - $432 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Helvetia & Bristol Hotel 5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Helvetia And Bristol Hotel
Helvetia Bristol Hotel
Helvetia Bristol Florence
Hotel Style:
#75 Luxury Hotel in Florence
#81 Business Hotel in Florence
#100 Family Hotel in Florence
#106 Romantic Hotel in Florence
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Questions & Answers

Here's what travelers have asked, with answers from Helvetia & Bristol Hotel staff and other travelers.
9 questions
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Denver, Colorado
3 months ago
Nice, France
over a year ago
Anchorage, Alaska, Usa
Minneapolis, Minnesota

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Questions? Get answers from Helvetia & Bristol Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We enjoyed the large Panorama Suite and would recommend it..”
 of 5 bubbles NY-traveler63, Oct 30, 2016 | Read review
“Rooms that don't face the street are quieter, but don't worry, each one is unique and, from what we saw, lovely.”
 of 5 bubbles MMPB1963, Oct 21, 2016 | Read review
“If you want a quieter room go for one at the back of the hotel”
 of 5 bubbles Maisie27, Sep 26, 2016 | Read review
“Perhaps ask to be not on the street side”
 of 5 bubbles HJMR, Sep 22, 2016 | Read review
“Ask for one with a view”
 of 5 bubbles HalleMaisie, Sep 11, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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