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Helvetia & Bristol Hotel

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#142 of 421 Hotels in Florence
Certificate of Excellence
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1 room 2 adults 0 children
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Helvetia & Bristol Hotel
Helvetia & Bristol Hotel
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504 Reviews from our TripAdvisor Community

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Showing 395: English reviews
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New York City, New York
Reviewed 5 days ago NEWvia mobile

I visited the Bristol with my best friend for a little girls trip. We came to visit two close friends who live in Florence. Every single time my friends visited me at the hotel they were essentially harrased and given a limit of time they could visit as well as having their ids taken from them. The experience was beyond...

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Helpful?
Thank castillo193
Luana M, Front Office Manager at Helvetia & Bristol Hotel, responded to this review

Dear castillo193, We would like to thank you for taking the time to advise us of your observation and for your feedback. I was very concerned about your comments regarding your recent experience at the Helvetia and Bristol and in particular about the behaviour of our staff which is constantly trained to provide the highest level of service. We would...

London, United Kingdom
Reviewed 2 weeks ago

This is truly a stunning hotel. The location is perfect, just off the Piazza della Signoria, and the rooms are simply opulence in furniture form! The suite we stayed in was bigger than our flat! The interior is exquisite, absolutely what you would want and hope for from a 5 star hotel in Florence; the staff attentive, helpful, professional but...

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Helpful?
Thank glutton4nourishment
Luana M, Assistant Management at Helvetia & Bristol Hotel, responded to this review

Dear glutton4nourishment, It was very thoughtful of you to write on Tripadvisor your opinions, which we very much appreciated, please be assurted that our staff will be more than delighted to hear your courteous words of appreciation! We are very glad to learn that you enjoyed your stay with us and that both our services and staff have somehow contributed...

Eastbourne, United Kingdom
Reviewed 4 weeks ago via mobile

Great location in the centre, so able to walk everywhere, although some outside noise at night. Very comfortable & elegant hotel. Staff friendly & very helpful. Good selection on offer for breakfast, but didn't dine there.

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Thank annienash
Reviewed 5 weeks ago via mobile

Only had one evening in this wonderful hotel. Staff are extremely pleasant. From the reception staff to the superb bar staff that made me a few excellent cocktails!! ( thank you) Breakfast was fine and staff once again attentive. Good times

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Helpful?
Thank Rosbe
Luana M, Assistant Management at Helvetia & Bristol Hotel, responded to this review

Dear Rosbe, First of all, thank you very much for the great review of our Hotel on Tripadvisor! Your feedback is really important for us and we are glad that the Helvetia & Bristol Hotel met with your expectations. We are happy and proud indeed if you enjoyed your stay, our coktails and the Hotel team! We sincerely hope to...

Jakarta, Indonesia
Reviewed February 18, 2017 via mobile

Great choice during visit this city. Very nice room (classic), a friendly staff. With a perfect location, surrounded by many branded boutiques and cafe's, even at night we can easily found a place to relaxes near the hotel Keep up the good work 👍

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Helpful?
Thank Adrie88
Luana M, Assistant Management at Helvetia & Bristol Hotel, responded to this review

Dear Guest Adrie88, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Management

Shanghai Region, China
Reviewed January 14, 2017

We were lucky to stay in this hotel and was blown away on how beautiful the hotel is. It has the allure of what makes Florence such an irresistible vacation spot. If you want to experience true luxury complete with plush furnishings and original art in keeping with this wonderful city, this is the place. The hotel offers a warm...

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Helpful?
Thank cassis253
Luana M, Assistant to the Manager at Helvetia & Bristol Hotel, responded to this review

Dear Cassis253, Thank you for choosing to stay with us at the Helvetia & Bristol for your trip to Florence and for taking the time to post your review on Tripadvisor! It was very pleasing to learn that you had a very enjoyable stay with us and that you appreciated the Hotel’s ideal location within the heart of Florence. With...

Riyadh
Reviewed January 13, 2017

nothing better then location it near to almost everything . I liked the classic style of the hotel . very good size of room . Lovely Breakfast . staff very helpful . the hotel has a garage for cars with extra money

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Helpful?
Thank Naif85
Luana M, Assistant to the Management at Helvetia & Bristol Hotel, responded to this review

Dear Naif85, Thank you for choosing to stay with us at the Helvetia & Bristol and for taking the time to post your feedback on TripAdvisor! It was great to read that you liked the style of the Hotel and our Breakfast buffet. The Hotel’s amazing location in the heart of Florence iis indeed well placed for business and tourism...

London, United Kingdom
Reviewed January 3, 2017

A very splendid hotel where we stayed for the first time 44years ago. Wonderful rooms, marble bathrooms, very welcoming and friendly staff. It is walking distance to all the places of interest and restaurants. The hotel restaurant is good, Italian Nouvelle cuisine.

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1Thank Martinian
Luana M, Assistant Management at Helvetia & Bristol Hotel, responded to this review

Dear Martinian, We were happy to have you again as our guests, after so many years... and sincerely hope that you will always make the Helvetia & Bristol your “home” whenever you are in Florence. We wish to thank you very much for your kind comments left on Tripadvisor and we are pleased indeed to learn that you enjoyed your...

Tauranga, New Zealand
Reviewed November 9, 2016 via mobile

I stayed here for one night as the original hotel I booked was. It available for my whole stay. A modest hotel with smaller rooms. Hotel staff very helpful and once again in a very convenient location to walk to most famous and interesting sites.

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Helpful?
1Thank carwyn71
Luana M, Public Relations Manager at Helvetia & Bristol Hotel, responded to this review

Dear Carwyn71, Thank you for the review of our hotel! We are glad that you enjoyed our great location and our team. We appreciate your feedback, but we are also taking into consideration your comment about our rooms. We hope to see you again very soon! Sincerely, Luana Malloni

New York City, New York
Reviewed November 5, 2016

The hotel has all the trimmings of what could have been. The decor needs upgrading. It looks tired. The headboards were dusty and the carpets need shampooing. I expected more from this hotel. The location is perfect though. It is within walking distance to all the sights. I would hesitate to return due to the maintenance of the rooms.

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Helpful?
1Thank Merta1900
Luana M, Guest Relations Manager at Helvetia & Bristol Hotel, responded to this review

Dear Merta1900, Thank you for taking the time to write a review of our hotel! First of all, we are glad that you enjoyed our great location. The Hotel Helvetia & Bristol is recently part of the 12 Starhotels Collezione, and therefore, an important renovation of the entire hotel is scheduled. We work hard to deliver an exceptional guest experience,...

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Staying in Duomo

Neighborhood Profile
Duomo
Florentia, as it was called by Latins, is permeated by an eternal beauty spread in all corners of the city. The historic center is characterized by the immensity of the Duomo, able to transport tourists into the brightest age of Florence: the Renaissance. Who does not know the Brunelleschi Dome, San Giovanni Baptistery and the Giotto’s Campanile? Everything is enclosed here and it would be easy to imagine the city as it was in ancient times, with maids walking in the main square and horses carrying coaches. Nowadays, roads are busy with street artists. Rustic Tuscan bakeries give way to fashion shops; just stop for a few minutes in the middle of Piazza della Repubblica to enjoy the colors and sweet melody of the carousel that will bring back great memories from anyone’s childhood.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Airport Transportation
  • Business Center with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Helvetia & Bristol, a historic property located amongst Florence's many cultural treasures. The Hotel Helvetia & Bristol is undoubtedly the only place to stay when in Florence. As a World Heritage site and magnetic cultural destination, it is the focal point for any visitor, and we are blessed by being at the heart of it all. Our front door opens onto the Palazzo Strozzi, a masterpiece of Florentine Renaissance architecture, along with an enviable location in the luxury shopping district. Our rooms and suites offer tasteful colour palettes and the carefully chosen antique furniture, objects d'art, paintings and rich furnishings are our hallmark in design. ... more   less 

Additional Information about Helvetia & Bristol Hotel

Address: Via De' Pescioni 2, 50123, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > Duomo
Price Range: $238 - $603 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Helvetia & Bristol Hotel 5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Helvetia And Bristol Hotel
Helvetia Bristol Hotel
Helvetia Bristol Florence
Hotel Style:
#81 Business Hotel in Florence
#82 Luxury Hotel in Florence
#100 Family Hotel in Florence
#106 Romantic Hotel in Florence
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Questions & Answers

Here's what travelers have asked, with answers from Helvetia & Bristol Hotel staff and other travelers.
10 questions
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2 months ago
Denver, Colorado
6 months ago
Nice, France
over a year ago
Anchorage, Alaska, Usa

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Questions? Get answers from Helvetia & Bristol Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“First floor with views is good.”
 of 5 bubbles Martinian, Jan 3, 2017 | Read review
“We enjoyed the large Panorama Suite and would recommend it..”
 of 5 bubbles NY-traveler63, Oct 30, 2016 | Read review
“Rooms that don't face the street are quieter, but don't worry, each one is unique and, from what we saw, lovely.”
 of 5 bubbles MMPB1963, Oct 21, 2016 | Read review
“If you want a quieter room go for one at the back of the hotel”
 of 5 bubbles Maisie27, Sep 26, 2016 | Read review
“Perhaps ask to be not on the street side”
 of 5 bubbles HJMR, Sep 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question