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Helvetia & Bristol Firenze - Starhotels Collezione

Traveler (113)
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Panoramas (16)
Traveler (113)
360
Panoramas (16)
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Via De' Pescioni 2 Angolo Via Strozzi, 50123, Florence Italy See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star accommodation
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Offers from Helvetia & Bristol Firenze - Starhotels Collezione
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Rooms
Dec 23Dec 24
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1 room, 2 adults, 0 children
Standard Room
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Reviews (254)
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186 results
Traveler rating
125
38
13
3
7
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LanguageEnglish
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125
38
13
3
7
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All reviews shipping company great location old world florentine palazzo sightseeing spots small suite pillow menu exquisite hotel received an upgrade marble bath older hotel magnificent city upgraded to a suite the hotel's restaurant breakfast buffet was excellent star hotel beautiful lobby
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1 - 5 of 186 reviews
Reviewed 6 days ago

Location just in few steps to all local attractions. Accommodation in classic style. on my opinion rooms are a bit small but clean and comfortable. Front desk is very attentive and helpful.Great ambiance of Florence.More

Date of stay: December 2018
Thank Max120368
Response from HELVETIABRISTOL, Management Assistant at Helvetia & Bristol Firenze - Starhotels CollezioneResponded 5 days ago

Dear Max120368, Thank you for sharing your feedback on Tripadvisor. We gladly appreciate your taking the time to share your views with us and truly inspiring to hear you enjoyed our great location in the heart of Florence. Most of all we are pleased that...More

Reviewed 1 week ago

The location of this Hotel was simply amazing! to begin with the Hotel is very tastefully done and is located in the heart of the city. High street fashion and all other boutiques are just a few minutes walk from the Hotel. Arno river and...More

Date of stay: May 2018
Thank gupta29p
Response from HELVETIABRISTOL, Management Assistant at Helvetia & Bristol Firenze - Starhotels CollezioneResponded 1 week ago

Dear Road824571, Thank you so much for your nice feedback. We appreciate all your comments that will certainly encourage other readers to stay with us! Looking forward to your soon return visit, we send you our best regards, Luana Malloni Management

Reviewed 4 weeks ago

Not enough can be said about this hotel and their staff. Warm welcome from concierge staff...Carlo, Gabriel, Kenya, Viviana, and others that helped with reservations and requests...always with a smile. Beautiful.lounge area with a fire to enjoy although a November visit to this city has...More

Date of stay: November 2018
Thank Dee Ann C
Response from HELVETIABRISTOL, Management Assistant at Helvetia & Bristol Firenze - Starhotels CollezioneResponded 4 weeks ago

Dear Dee Ann C, Thank you so much for having taken the time to share your marvelous experiences following your visit to Helvetia & Bristol, Florence. We are very happy to learn how much you enjoyed your stay and appreciated our professional service. Your praise...More

Reviewed 4 weeks ago

Location, location, location screams the USP of this property. A short distance from all the major attractions, historical as well as the more modern (in terms of shopping). The people at the reception are very helpful.Almost everyone speaks english. The restaurant staff are very helpful...More

Date of stay: November 2018
Thank mufasapartyanimal
Response from HELVETIABRISTOL, Management Assistant at Helvetia & Bristol Firenze - Starhotels CollezioneResponded 4 weeks ago

Dear mufasapartyanimal, Thank you for sharing your feedback on Tripadvisor. We gladly appreciate your taking the time to share your views with us and truly inspiring to hear you enjoyed our amazing location right in the heart of Florence. We arehappy that we catered to...More

Reviewed 4 weeks ago

My husband and I stayed here for 3 nights in early November. The staff was exceptional - very friendly and welcoming, and helpful when we needed restaurant reservations and taxis. Our room was enormous: king-sized bed, two big windows on the Piazza dei Strozzi, a...More

Date of stay: November 2018
Thank JKMorgan
Response from HELVETIABRISTOL, Management Assistant at Helvetia & Bristol Firenze - Starhotels CollezioneResponded 4 weeks ago

Dear JKMorgan, Thank you for sharing your feedback on Tripadvisor. We gladly appreciate your taking the time to share your views with us and truly inspiring to learn you enjoyed your stay at the Helvetia & Bristol. We have noted your comments about the noise...More

View more reviews
About
Description
Helvetia & Bristol, a historic property located amongst Florence's many cultural treasures. The Hotel Helvetia & Bristol is undoubtedly the only place to stay when in Florence. As a World Heritage site and More magnetic cultural destination, it is the focal point for any visitor, and we are blessed by being at the heart of it all. Our front door opens onto the Palazzo Strozzi, a masterpiece of Florentine Renaissance architecture, along with an enviable location in the luxury shopping district. Our rooms and suites offer tasteful colour palettes and the carefully chosen antique furniture, objects d'art, paintings and rich furnishings are our hallmark in design. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Airport Transportation
Banquet Room
Business Center with Internet Access
Concierge
Dry Cleaning
Meeting Rooms
Minibar
Multilingual Staff
Wheelchair access
Pool
Beachfront
Free Parking
Spa
Breakfast included
Fitness Center with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
67
Price range
$230 - $662 (Based on Average Rates for a Standard Room)
Also Known As
Helvetia And Bristol Hotel
,
Helvetia Bristol Hotel
,
Helvetia Bristol Florence
Location
Italy > Tuscany > Province of Florence > Florence > Duomo
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
67
Price range
$230 - $662 (Based on Average Rates for a Standard Room)
Also Known As
Helvetia And Bristol Hotel
,
Helvetia Bristol Hotel
,
Helvetia Bristol Florence
Location
Italy > Tuscany > Province of Florence > Florence > Duomo
Photos
Traveler (113)
Room & Suite (200)
Dining (60)
Amenities (1)
Nearby
Duomo
Florentia, as it was called by Latins, is permeated by
an eternal beauty spread in all corners of the city.
The historic center is characterized by the immensity
of the Duomo, able to transport tourists into the
brightest age of Florence: the Renaissance. Who does
not know the Brunelleschi Dome, San Giovanni
Baptistery and the Giotto’s Campanile? Everything is
enclosed here and it would be easy to imagine the city
...More
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Questions & Answers
Ask a question
Max485
October 31, 2017|
Answer
Response from DJKYP | Reviewed this property |
Not sure this is a question but rather part is another conversation posted
-1
Votes
nixongupta
I am sorry i do not agree with the management, i would like to clarify that yes regarding my review of Hell Helvetia & Bristol, i did check in the room with 1 adult that is me and 2 children. IS the hotel trying to say that because i checked in with 1 adult and 2 children whose ages were 8 and 10 they allotted me the worst room in the hotel ? Also after complaining repeatedly the hotel the next day very reluctantly that too after my instance spoke to the hotel manager who eventually agreed to change my room where the Ac was finally working, i never asked the hotel for an upgraded room which they so claim they allotted to me the next day. Nevertheless it was one of my worst experiences at in Italy from all the hotels i have stayed so far. I will definitely not like to visit this hotel again. I had made this booking with orbitz and after my return back home from Italy i asked orbitz for a refund for the 1st night for the inconvenience caused to me they said they would check with the hotel and the response received by Orbitz from the hotel was sorry they cant do anything as they supposedly allotted me a better room the next day which i never ince asked for the only thing asked by me was a working Air conditioner and also the hotel responded by saying because i was 3 guests it was not possible. If they had issues with the 3rd guest ( 1 adult and 2 Children) sharing the room they should have made this issue at the time of check in, they should have told me at the time of check in about any charges etc if any about the 3rd guest, they did not raise this issue as there were 2 children who were sharing the room with me. Its no justification for not paying compensation or refunding the amount for the 1st night for the terrible stay at the hotel.
June 10, 2017|
Answer
Response from lindajp |
If you don't buy the bed and breakfast package, how much is the hotel's breakfast?
0
Votes
Stefano S
January 24, 2017|
AnswerShow all 3 answers
Response from HELVETIABRISTOL | Property representative |
Dear Madam, Dear Sir, we do have two lifts to reach the rooms in our hotel floors. Thank you. Best regards, LM
0
Votes
Google Translation
Room Tips
"One as far away as possible from the NOISE!"
741gillianl
Sep 21, 2018
Read review
"Early booking"
mashcom
Aug 23, 2018
Read review
"Rooms on the Higher floors are always good."
OAT19
Aug 7, 2018
Read review
"City centre hotel.no spectacular views."
955derekw
Jul 11, 2018
Read review
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