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Promenade

Vicolo del Canneto 2, 50125, Florence, Italy
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Promenade
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115 Reviews from our TripAdvisor Community

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Showing 62: English reviews
Bucharest
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 4, 2016

Near Ponte Vecchio, across Uffizi and 5 minutes from Pitti Palace, in the third floor of a nineteen century building we found a mixture of italian style, homely feeling and modern comfort. The room was large with a big wardrobe, comfortable queen size bed and high windows looking to the Arno river. There is no old furniture smell. The bathroom... More 

Helpful?
Thank Sheannamp
San Diego, California
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 7, 2015

We choose the Promenade as an option for our stay in Florence due to its location, close to the Ponte Vecchio, and some reviews. Regretfully, we came back disappointed. To begin with, upon our arrival, prior to the 2:00pm O'clock check-in, the owner immediately demanded $20.00 euros to store our luggage for less than an hour. Then, once we settled,... More 

Helpful?
Thank agildem

Travelers are raving about these Florence hotels

Level Contributor
2 reviews
5 of 5 stars Reviewed November 17, 2015 via mobile

Perfect location, very nice,clean and romantic room. Professional, friendly, courteous manager. It's located exactly in the heart of historical center of Florence in front of river Arno and Uffizi gallery, two steps by the famous Ponte Vecchio. We liked all the atmosphere at Promenade and we will definitely come back.

Helpful?
Thank Medeea28
Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 2, 2015

Promenade , best choice for the vacation at Firenze . Located in the midle of historical center , in front of Uffizi Gallery , this touristic structure give us the best comfort to have a perfect vacation . Very nice Staff , the manager Ryana is very nice , friendly and multilingual . She give you all the touristic information... More 

Helpful?
1 Thank Karina P
Brisbane, Australia
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed September 29, 2015

If we didn’t have GPS Maps on our phone it would have been difficult to locate as there is no signage on the street. The hotel is located on the 3rd floor and there are only 6 rooms or so. There is an elevator, albeit a tiny one. I have read the last half dozen posts which are anything but... More 

Helpful?
Thank RossBoogaard
Oxford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed September 14, 2015

A disaster. The hotel was shabby and very loud at night. It was much too hot but air conditioning cost an extra ten euros a day. I paid in cash when I arrived, as agreed - but when I got home I found out that the hotel had also taken a chunk of money from my bank account a week... More 

Helpful?
Thank Ollie R
PROMENADE_FIRENZE, Manager at Promenade, responded to this review

Dear Mr. Randall, Thank you for booking at Promenade. Writing these on Trip Advisor will not determine us to pay you money that your Bank took from your account. The blackmail did not succeeded at your previous 3 private messages when you've tried to make us pay you some money, that your Bank, took from your account, in the moment... More 

Sargans, Switzerland
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed September 1, 2015

+++ Fantastic location - you have Ponto Vecchio in literally TWO minutes. Uffizi - in three. River view (if mentioned in room description) - is really a river view and this is nice. There is a Park Garage downstairs around the corner in the same building. They offer nice tariff by agreement with Promenade (starting 25EUR/day depending on car size... More 

Helpful?
Thank AlexxmMed
PROMENADE_FIRENZE, Manager at Promenade, responded to this review

Dear Mr. Medinskiy, Thank you for booking at Promenade. Sincerely, after all the problems you've made here and all the complaining to Booking.com we did not expect you to write something fair about us. But you did. Thank you. And even there are only 2 words "Fantastic location", we are satisfied. In what concerns the comments, let's take them one... More 

Province of Alajuela, Costa Rica
Level Contributor
2 reviews
1 of 5 stars Reviewed July 22, 2015 via mobile

We chose this place after reviewing features on Expedia that were important for us, such as breakfast, Internet, parking place, and a/C. When we got there, the lady, Irina, told us that breakfast was not Included and that if we wanted to use the a/C, We would have to pay 10 euros that were not included in the fee. Besides... More 

Helpful?
Thank AdventureCRC
PROMENADE_FIRENZE, Manager at Promenade, responded to this review

Dear Guest, Thank you for booking at Promenade. In what concerns your comments, we inform you as follows : on all the booking portals and touristic agencies as well in our website promenadefirenze.com is clearly stipulated : 1. the breakfast is not included in the price of the room. It cost 3 Euro/person/day and can be ordered at arrival as... More 

Sydney, Australia
Level Contributor
212 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
1 of 5 stars Reviewed July 16, 2015

I should have checked closer, as they did say it, but air conditioning is extra. What was shocking was the parking charge. Expedia has it listed as free, on our booking it was listed as 10 Euro per day but, having parked exactly where they told us to, it was 40 Euro a day. As such I couldn't really recommend... More 

Helpful?
Thank PeterBarras
PROMENADE_FIRENZE, Manager at Promenade, responded to this review

Dear Guest, Thank you for booking at Promenade. We understand your frustration that you could not find a free of charge parking in the historical center of Florence, but this is not our fault. For that, we encourage you to write to the City Council of Florence and make a proposal that the parking will be free of charge. Not... More 

Brisbane, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 27, 2015

Great Place to stay - only walking distance to the centre of Florence . Clean & Tidy Rooms , and helpful , friendly staff . A nice stay in a lovely city . We were lucky enough to get water views from our room - Many Thanks !

Helpful?
1 Thank Graham K
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Pitti

Neighborhood Profile
Pitti
Pitti is a neighborhood characterized by art and history. Renaissance architecture such as Pitti Palace, which houses five museums alone, introduces visitors to the green lungs of spectacular Boboli Gardens. Any visitor can wander through statues, fountains, and panoramic viewpoints. Around the garden, treasures like the Museum of Natural History of the Specola and Villa Bardini guide guests through Florence as the cradle of the Renaissance. End the day with an aperitif in Piazza della Passera or the more romantic Forte di Belvedere, which offers an amazing panoramic view of the entire city.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Promenade is located in the heart of the historical town of Florence, 40 meters (44 yards) far from Ponte Vecchio, between romantic streets and surrounded by elegant palaces, medieval towers, places with historical and cultural importance of the Rennaissance. From the main touristic attractions of the old town we mention: Galleria degli Uffizi, Palazzo Pitti, Giardino di Boboli, the wonderful Piazza Signoria, Santa Croce and Duomo, all these at only 1-10 minutes distance, by step in this zone full of craft shops and antiques. Our touristic structure has single bed rooms, double bed rooms, triple bed rooms, with the possibility of extra beds, all of them with en suite bathroom, air conditioned, heating, LcdTV, Internet WiFi in the rooms, room service, daily cleaning, are very comfortable, classic and elegant, furnished in antic Florentine style, with a romantic note. Most of the rooms have a splendid and unique view to the Uffizi Art Gallery and river Arno. We can provide transport from and to the airports of Firenze, Pisa and Bologna. We also organise trips at San Gimignano, Siena (Duomo) and Pisa (the tower) and wine tastings in Chianti. ... more   less 

Additional Information about Promenade

Address: Vicolo del Canneto 2, 50125, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > Pitti
Price Range: $64 - $668 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Promenade 2.5*
Number of rooms: 7
Reservation Options:
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