We stayed here for a week on August and got 2 rooms. The rooms were freshly decorated with big beds, coffee making facilities, fridge, both bath and shower, great storage between hanging areas and drawers. In the evening, the hotel does a turndown service where they also lave bottled water for the guests. We arrived in the morning and went straight to the hotel to leave our luggage. They were happy to do so and told us that our rooms would be available by 3pm. The hotel is so central which is fantastic and also very quiet so no noise pollution. Breakfast included a selection of pastries, cold meats, eggs, cereal, fruit, yoghurt, coffee and juice. Staff are all very helpful and lovely to deal with. When we come back to Florence, we will definitely stay here again!
What a pleasure to stay here - our first break after a long lock down. This superb hotel and beautiful Florence on our doorstep made it memorable. The staff in the restaurant were superb, professional and accommodating. A lovely spa too. Definitely reccomended.
Best service, best location, Daniele is very attentive , helped us to book our tickets for Uffizzi gallery , waking distance to all important sites of Florence, breakfast was delicious but the same every morning, Overall was an amazing experience!
If you are going to Florence, this is the place to stay. From arrival until departure we were welcomed and made to feel at home. Nothing was too much trouble for the staff. Even though it is in the centre of town it is very quiet at night. The rooms are spotlessly clean and beautifully furnished, Breakfast was delicious, with a good selection of hot and cold food, with delicious home made cakes. Service was impeccable. We used the spa twice but had to pay extra for this. The next time I will choose a rate that includes use of the spa. There are a few members of staff I would like to mention, Daniel on reception who was particularly helpful when a problem occurred with our jacuzzi bath, and Raphaella who served us every day at breakfast. The chef has even shared some recipes with me for his delicious cakes! We will definitely stay here again ; as the hotel’s motto says, it’s luxury in the heart of Florence! Thanks to everyone for an unforgettable stay!…
I visited with my mother, and we had a flawless stay for 4 nights at this beautiful, little hotel in a perfect location in Florence. It is settled quietly in middle of the action just near Ponte Vecchio and the high shops, with a clean and tastefully designed exterior and interior. Every single member of the team was authentically welcoming, kind and warm in every interaction - with true character that made the stay in a new land extremely comfortable. We opted for a standard room with a king bed and the room was comfortable and smartly designed to accommodate two. Every part of the hotel exhibited perfect cleanliness, and the housekeeping and turndown service was stealthy, neat and efficient - with waters placed bedside and biscuits on the pillow for every evening. Our stay included breakfast which was EXCELLENT with the perfect amount of variety in options, fresh juices and fruit, some of the best cappuccinos I had in my full stay in Italy, and a really nice team working the breakfast service. Coming from a US perspective, the breakfast was familiar and extremely high quality, in a charming dining area that turns into the afternoon bar. We got spa services during our stay - best mani/pedis we have ever had. The technicians were gentle, hygienic and created a calming environment - and as a very selective person they truly gave the neatest service - very pleased. Lastly, my mother had a birthday during our stay and the hotel thoughtfully and generously provided a surprise complimentary bottle to help us celebrate. Total class. Golden Tower Hotel & Spa : Elegant, Warm, Flawless I cannot recommend it highly enough.…
Lovely hotel. Very friendly staff both at the front desk and at breakfast. Great breakfast selection and our waiter remembered what we wanted to drink which was nice. Really centrally located - just 5 mins walk from the metro that took us straight from the airport and lots of the sites, restaurants and bars nearby. The only thing to be aware of is that spa use (sauna/steam room/hot pool) costs extra and needs to be booked a day in advance in our experience, although you do get sole use of it for an hour.
The best hotel I've stayed in! Small, intimate, beautiful, and with the most helpful of staff. Breakfast was a delight, and the room....perfection. The most delicious meal of our entire trip was recommended to us by the staff at check-in. We stayed at Gallery Hotel Art following The Grand Tower Hotel and Spa. No comparison in my opinion.
Staff at the Golden Tower Hotel & Spa in Florence went above expectations to accommodate us and meet our needs. We arrived early, checked out late they took care of everything. They offered suggestions and maps on sites, restaurants and tours. Great location, rooms were clean and comfortable.
We stayed a couple of nights at the hotel unexpectedly due to a flight cancellation. The staff were very helpful and accommodating. The hotel is lovely and has an old charm yet the facilities are very modern and not in need of much renovation. The location is a big selling point as it is close to all major attractions as well as those of the beaten track.
We enjoyed staying here for three nights with our two teenage sons. We got two rooms which was perfect - in normal European style, the rooms are small so we all had plenty of room. The hotel is small, but clean and the staff is wonderful - from the cleaning staff to the front desk to the ladies in the dining room! Breakfast is well thought out, fresh and delicious. Location is wonderful and central. We really enjoyed it and would recommend to friends.