Terrible! Worst room ever! AC does not work, room never got below 85 degrees downstairs and was over 90 degrees in the loft. They know it is hot and have a fan but the fan was broken. Room is horribly small and cramped. Beds are small, hard and uncomfortable. Sleep was impossible. I want my money back! We were robbed!
We have just completed our stay at this VERY conveniently located apartment. The location next to the Signoria and the authentic Italian feel can easily bring you back to how Florence must have been in earlier days. The views alone are priceless. Getting "checked in" was a breeze. Sadly there is a catch, or a few catches. The room is very spacious but the air conditioner was woefully inadequate to cool such a space on hot summer nights...the loft was more like a sweat box and the only saving grace was the fact that between 11 PM and 6 AM it gets cool enough to get a few hours of sleep with all windows wide open. Do not bring children if that is your plan because the windows are open wide and the apartment is easily 5 stories......Good segway...the elevator, you will be asked to only have two people max on the elevator. Listen to that advice as it is a creaking, slow, hot and scary ascent/descent that is prone to random 2 feet drops, free fall drops followed by 10 seconds of nothing we survived but we all agreed one day. In summary, if you go to Florence between October and April 5 stars, between May and September stay away.....If you go, respect the elevator I am certian it is sentient.…
I booked a room with a view(pictures were very deceptive) at palazzo uguccioni. When I arrived, I found the chairs were broken, curtains had no pull so they could not be closed, water pressure in shower was erractic, there was no mug, no saucepan to cook medium quantities of pasta, no dishrack, a diluted bottle of soap,no english speaking tv channels(owner accused me of breaking tv when they were too cheap to hook up cable)lots of mold in shower and kitchen, dryer not working. I asked manager to confirm credit card number i used for deposit. she did not forward information;instead owner emailed me to evict me. when manager did communicate my request to confirm credit card number i was "allowed" to stay. worst hotel experience i have ever had!
We truly enjoyed our stay at this hotel. The location is amazing. We loved looking out the window everyday and seeing all the activity in the Piazza. Very cute apartment for a family. It was nice that it had a washer and dryer. My only tip is to avoid the restaurants right outside the apartment - they were overpriced and served mediocre food. Just walk a few blocks away from the Piazza and you'll get a much better dining experience.
We stayed in the small romance suite and enjoyed the experience very much! Loved having the washer and dryer and the location could not have been better. We were right in the middle of everything! The lady who greeted us was very helpful and friendly. We would definitely stay here again - and hope to someday soon!