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Ciao Hostel

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Ciao Hostel
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92 Reviews from our TripAdvisor Community

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Showing 55: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed September 13, 2014 via mobile

It was a nightmare, I arrived in the morning so they asked me to put my luggage in their storage, which was not locked in the daytime. They told me the room can only be used after 2 pm which I agree. But that's the only information they told me. So I went out to travel around the city for... More 

Helpful?
1 Thank Kevin M
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 28, 2014 via mobile

I basically signed up to trip advisor to give a review for the exceptional quality of this hostel. The customer service and interpersonal skills of the staff here are out of this world. I have been travelling for 5 months now on a round the world trip and this has been by far the most accommodating hostel I have stayed... More 

Helpful?
Thank mkab86
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 25, 2014 via mobile

Plus: quiet, clean, has everything you need. Distance to center: 15 minutes to Santa maria novella station on foot, the rest is a bit (not much) further. It's good, but not excellent. Good for interrailers it's easy to find from train station basically it's a long straight.

Helpful?
Thank Joachim B
New York, NY
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 11, 2014 via mobile

My friend and I (two 19 year old girls) booked a 4 person mixed dorm. We were nervous about who our other 2 roommates would be but it ended up being great as we were paired with a traveling couple (male & female). The male receptionist at the front desk was always so so nice and helpful. He gave us... More 

Helpful?
Thank Sabrina037
Sydney, Australia
Level Contributor
84 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed July 28, 2014 via mobile

We stayed here for one night in July. It's close to the train station and the rest of town is within walking distance. It feels more like a hotel than a hostel, very secure as you only have access to the floor you are staying on. Each floor has a kitchen and two bathrooms which means there is room in... More 

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Thank Katie C
Pula, Croatia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 2, 2014

enjoyed this place a lot pretty close to florence a bit of a walk to the further side of town.. close by supermarket which is nice to make your own dinner and breakfast on the stairs in the sun was very nice.. the beds were decent no lockable lockers so if your sharing with you room with someone be careful... More 

Helpful?
1 Thank dmhughson
London, United Kingdom
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 20, 2014

This hostel feels more like a hotel than any other place I''ve stayed. Rooms are very clean and there are 2 bathrooms and one kitchen each floor, being the ideal place for peoplo who appeciate space and tiddy places. It was the cheapest hostel I found in Florence and it exceeded my expectations. The only con is the service -... More 

Helpful?
Thank Patricia P
Helsinki, Finland
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 19, 2014

This is a quality hostel! Ciao is the cleanest hostel I've been. Everything is in a good shape and works. There's even compulsory lining, towel and soaps. Staff speaks good English. Wifi works smoothly. Beds are comfort. The location is only bad thing, but you walk in the downtown in 15-20 minutes. I paid less than 25 euros a night... More 

Helpful?
Thank Murha-Kustaa
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 24, 2014

The hotel and staff were lovely, and the room was clean. The hostel itself was easy to find, and facilities were good as well. Only downside was that our room was a little small and was right on the street, which meant the sound of the traffic was quite loud, throughout the night. Would recommend staying here though, was right... More 

Helpful?
Thank Jake L
Zagreb, Croatia
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 8, 2013

The hostel is located near the train station, and about 10-15 minutes walk to the city centre. I stayed there two time for four days. The lobby is really small and so it the staircase and the elevator however the rooms are quite spacious, dorm rooms have 4 beds and they are no bunk beds. The beds are really comfortable,... More 

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Thank Nives T
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Staying in Santa Maria Novella

Neighborhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
Room types
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
The Ciao Hostel Florence was recently refurbished upgrading the entire hostel to a very impressive and competitive standard. Guests are ensured clean cheap backpacker hostel accommodation in the centre of Florence as well as a wealth of services that would befit many hotels. Guests arriving at the Ciao Hostel Florence will be impressed by its reception and meeting area. The hostel strives to maintain a high level of service and sustain its favorable image. The hostel also boasts its own garden area. There is plenty of storage space, fridge and a gas cooker. La posizione centrale di Ciao Hostel Florence assicura che molti servizi della città si trovano a portata di mano. Firenze è una città moderna e il capoluogo della Toscana che significa che non sarà necessario andare lontano per il miglior espresso della regione, croissant appena sfornati, aperitivo o cibo da leccarsi i baffi. ... more   less 

Additional Information about Ciao Hostel

Address: Via Guido Monaco 34, 50144, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: $25 - $92 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — Ciao Hostel 1*
Number of rooms: 18
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