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Ciao Hostel

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1 room 2 adults 0 children
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104 Reviews from our TripAdvisor Community

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Showing 58: English reviews
Kuala Lumpur, Malaysia
Reviewed October 31, 2014

Clean and comfortable hostel. 2 shared bathroom each floor and a kitchen as well. Kitchen was clean, so do the dining area. But it is quite some distance from city center, laundry and shop. Nothing much nearby not even a convenient store. Overall it was a good stay.

Thank KJPhua
Johannesburg, South Africa
Reviewed October 12, 2014

We loved this hostel. Granted it is a little out of the way, maybe an extra 10 minute walk but close to the train station, the facilities and friendly staff do make up for it. Air conditioned room, 2 bathrooms a floor, fully equipped kitchen and clean! Definitely would stay here again and recommend it to anyone.

Thank AshHolman
Reviewed October 2, 2014

A very decent, clean hostel. Perfect for a good night's sleep - I loved the high ceiling rooms with AC and comfortable beds. A bit of a walk from the center compared to other hostels, but no more than 15 minutes. There's not a lot to see or do in the direct vincinity of the hostel though, compared to the...

2Thank DavidFromBelgium
Reviewed September 13, 2014 via mobile

It was a nightmare, I arrived in the morning so they asked me to put my luggage in their storage, which was not locked in the daytime. They told me the room can only be used after 2 pm which I agree. But that's the only information they told me. So I went out to travel around the city for...

1Thank Kevin M
Reviewed August 28, 2014 via mobile

I basically signed up to trip advisor to give a review for the exceptional quality of this hostel. The customer service and interpersonal skills of the staff here are out of this world. I have been travelling for 5 months now on a round the world trip and this has been by far the most accommodating hostel I have stayed...

Thank mkab86
Reviewed August 25, 2014 via mobile

Plus: quiet, clean, has everything you need. Distance to center: 15 minutes to Santa maria novella station on foot, the rest is a bit (not much) further. It's good, but not excellent. Good for interrailers it's easy to find from train station basically it's a long straight.

Thank Joachim B
New York, NY
Reviewed August 11, 2014 via mobile

My friend and I (two 19 year old girls) booked a 4 person mixed dorm. We were nervous about who our other 2 roommates would be but it ended up being great as we were paired with a traveling couple (male & female). The male receptionist at the front desk was always so so nice and helpful. He gave us...

Thank Sabrina037
Sydney, Australia
Reviewed July 28, 2014

We stayed here for one night in July. It's close to the train station and the rest of town is within walking distance. It feels more like a hotel than a hostel, very secure as you only have access to the floor you are staying on. Each floor has a kitchen and two bathrooms which means there is room in...

Thank Katie C
Pula, Croatia
Reviewed June 2, 2014

enjoyed this place a lot pretty close to florence a bit of a walk to the further side of town.. close by supermarket which is nice to make your own dinner and breakfast on the stairs in the sun was very nice.. the beds were decent no lockable lockers so if your sharing with you room with someone be careful...

1Thank dmhughson
London, United Kingdom
Reviewed May 20, 2014

This hostel feels more like a hotel than any other place I''ve stayed. Rooms are very clean and there are 2 bathrooms and one kitchen each floor, being the ideal place for peoplo who appeciate space and tiddy places. It was the cheapest hostel I found in Florence and it exceeded my expectations. The only con is the service -...

Thank Patricia P
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Staying in Santa Maria Novella

Neighborhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
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  • Free Parking
  • Free High Speed Internet ( WiFi )
Room types
  • Family Rooms
  • Accessible rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
The Ciao Hostel Florence was recently refurbished upgrading the entire hostel to a very impressive and competitive standard. Guests are ensured clean cheap backpacker hostel accommodation in the centre of Florence as well as a wealth of services that would befit many hotels. Guests arriving at the Ciao Hostel Florence will be impressed by its reception and meeting area. The hostel strives to maintain a high level of service and sustain its favorable image. The hostel also boasts its own garden area. There is plenty of storage space, fridge and a gas cooker. La posizione centrale di Ciao Hostel Florence assicura che molti servizi della città si trovano a portata di mano. Firenze è una città moderna e il capoluogo della Toscana che significa che non sarà necessario andare lontano per il miglior espresso della regione, croissant appena sfornati, aperitivo o cibo da leccarsi i baffi. ... more   less 

Additional Information about Ciao Hostel

Address: Via Guido Monaco 34, 50144, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: $27 - $93 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — Ciao Hostel 1*
Number of rooms: 18
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Questions & Answers

Here's what travelers have asked, with answers from Ciao Hostel staff and other travelers.
2 questions
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over a year ago

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“close to city center and train, easy walk with luggage, working lift, clean and comfortable.”
Paula5210, Jan 20, 2017 | Read review
“Try for 2nd or 3rd floor, if you are planning to stay here”
181maggien, Sep 4, 2015 | Read review
“It seems to me that the mixed dorms are located on ground floor”
Mayra_Kelly_Calixto, May 30, 2015 | Read review
“Try to choose a room that does not face the streets.”
MFrez86, Jul 29, 2013 | Read review
“Rooms away from the Kitchen and facing the road may be quieter than you think cause the kitchens are prone to hosting some frat boy parties”
deepaks977, Jul 22, 2013 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question