We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ciao Hostel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Ciao Hostel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

97 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Ciao Hostel
See the most recent reviews
Showing 56: English reviews
Belgium
Reviewed October 2, 2014

A very decent, clean hostel. Perfect for a good night's sleep - I loved the high ceiling rooms with AC and comfortable beds. A bit of a walk from the center compared to other hostels, but no more than 15 minutes. There's not a lot to see or do in the direct vincinity of the hostel though, compared to the...

 Report
Helpful?
2Thank DavidFromBelgium
Reviewed September 13, 2014 via mobile

It was a nightmare, I arrived in the morning so they asked me to put my luggage in their storage, which was not locked in the daytime. They told me the room can only be used after 2 pm which I agree. But that's the only information they told me. So I went out to travel around the city for...

 Report
Helpful?
1Thank Kevin M
Reviewed August 28, 2014 via mobile

I basically signed up to trip advisor to give a review for the exceptional quality of this hostel. The customer service and interpersonal skills of the staff here are out of this world. I have been travelling for 5 months now on a round the world trip and this has been by far the most accommodating hostel I have stayed...

 Report
Helpful?
Thank mkab86
Reviewed August 25, 2014 via mobile

Plus: quiet, clean, has everything you need. Distance to center: 15 minutes to Santa maria novella station on foot, the rest is a bit (not much) further. It's good, but not excellent. Good for interrailers it's easy to find from train station basically it's a long straight.

 Report
Helpful?
Thank Joachim B
New York, NY
Reviewed August 11, 2014 via mobile

My friend and I (two 19 year old girls) booked a 4 person mixed dorm. We were nervous about who our other 2 roommates would be but it ended up being great as we were paired with a traveling couple (male & female). The male receptionist at the front desk was always so so nice and helpful. He gave us...

 Report
Helpful?
Thank Sabrina037
Sydney, Australia
Reviewed July 28, 2014

We stayed here for one night in July. It's close to the train station and the rest of town is within walking distance. It feels more like a hotel than a hostel, very secure as you only have access to the floor you are staying on. Each floor has a kitchen and two bathrooms which means there is room in...

 Report
Helpful?
Thank Katie C
Pula, Croatia
Reviewed June 2, 2014

enjoyed this place a lot pretty close to florence a bit of a walk to the further side of town.. close by supermarket which is nice to make your own dinner and breakfast on the stairs in the sun was very nice.. the beds were decent no lockable lockers so if your sharing with you room with someone be careful...

 Report
Helpful?
1Thank dmhughson
London, United Kingdom
Reviewed May 20, 2014

This hostel feels more like a hotel than any other place I''ve stayed. Rooms are very clean and there are 2 bathrooms and one kitchen each floor, being the ideal place for peoplo who appeciate space and tiddy places. It was the cheapest hostel I found in Florence and it exceeded my expectations. The only con is the service -...

 Report
Helpful?
Thank Patricia P
Helsinki, Finland
Reviewed May 19, 2014

This is a quality hostel! Ciao is the cleanest hostel I've been. Everything is in a good shape and works. There's even compulsory lining, towel and soaps. Staff speaks good English. Wifi works smoothly. Beds are comfort. The location is only bad thing, but you walk in the downtown in 15-20 minutes. I paid less than 25 euros a night...

 Report
Helpful?
Thank Murha-Kustaa
Reviewed April 24, 2014

The hotel and staff were lovely, and the room was clean. The hostel itself was easy to find, and facilities were good as well. Only downside was that our room was a little small and was right on the street, which meant the sound of the traffic was quite loud, throughout the night. Would recommend staying here though, was right...

 Report
Helpful?
Thank Jake L
Questions? Get answers from hotel staff and past guests. Ask a question

58 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (24)
Viewed
Hotel & Grounds (7)
Viewed
View from Room (1)
Viewed
Bathroom (2)
Viewed
Room/Suite (9)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (34)
Viewed
View from Room (2)
Viewed
Hotel & Grounds (1)
Viewed
Bathroom (2)
Viewed
Other (29)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Florence hotels
San Marco
Hostel Gallo d'Oro
Hostel Gallo d'Oro
#20 of 284 in Florence
168 reviews
San Marco
Wow Florence Hostel
Wow Florence Hostel
#12 of 284 in Florence
282 reviews
Ostello del Chianti
#81 of 284 in Florence
45 reviews
Show Prices
Show Prices
Show Prices
Duomo
Academy Hostel
Academy Hostel
#22 of 284 in Florence
363 reviews
7 Santi Hostel
#45 of 284 in Florence
440 reviews
San Lorenzo
Hostel Archi Rossi
Hostel Archi Rossi
#11 of 284 in Florence
795 reviews
Show Prices
Show Prices
Show Prices

Staying in Santa Maria Novella

Neighborhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
Room types
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
The Ciao Hostel Florence was recently refurbished upgrading the entire hostel to a very impressive and competitive standard. Guests are ensured clean cheap backpacker hostel accommodation in the centre of Florence as well as a wealth of services that would befit many hotels. Guests arriving at the Ciao Hostel Florence will be impressed by its reception and meeting area. The hostel strives to maintain a high level of service and sustain its favorable image. The hostel also boasts its own garden area. There is plenty of storage space, fridge and a gas cooker. La posizione centrale di Ciao Hostel Florence assicura che molti servizi della città si trovano a portata di mano. Firenze è una città moderna e il capoluogo della Toscana che significa che non sarà necessario andare lontano per il miglior espresso della regione, croissant appena sfornati, aperitivo o cibo da leccarsi i baffi. ... more   less 

Additional Information about Ciao Hostel

Address: Via Guido Monaco 34, 50144, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: $35 - $92 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — Ciao Hostel 1*
Number of rooms: 18
Reservation Options:
TripAdvisor is proud to partner with HostelWorld, Priceline, Agoda and Booking.com so you can book your Ciao Hostel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Ciao Hostel staff and other travelers.
1 question
Ask a question
over a year ago

See all questions (1)

Questions? Get answers from Ciao Hostel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try for 2nd or 3rd floor, if you are planning to stay here”
 of 5 bubbles 181maggien, Sep 4, 2015 | Read review
“It seems to me that the mixed dorms are located on ground floor”
 of 5 bubbles Mayra_Kelly_Calixto, May 30, 2015 | Read review
“Try to choose a room that does not face the streets.”
 of 5 bubbles MFrez86, Jul 29, 2013 | Read review
“Rooms away from the Kitchen and facing the road may be quieter than you think cause the kitchens are prone to hosting some frat boy parties”
 of 5 bubbles deepaks977, Jul 22, 2013 | Read review
“Ask for a room facing the yard if you prefer quiter atmosphere - though mind that most of rooms face the street.”
 of 5 bubbles 75300, Apr 21, 2013 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay