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Excelsior Palace Hotel

Traveler (500)
Room & Suite (287)
Pool & Beach (76)
Certificate of Excellence

About

#43 of 90 hotels in Sicily
Location
Cleanliness
Service
Value
Certificate of Excellence
The Excelsior Palace Hotel even to day after more then one hundred years its building is considered one of the most appreciated hotel structure in Taormina.Its architecture draw its origin from a context cultural and natural,Greek,Roman and Medieval.The Excelsior Palace Hotel looks over one of the most beautiful wiew of the world:Etna and the Bay of Naxos, the Greek Theatre, and the immense space of the Jonian Sea.
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Property amenities
Pool
Room service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Classic
Bay View
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
72Restaurantswithin 0.3 miles
33Attractionswithin 0.3 miles
797Reviews
933Photos
29Q+A
100Room tips
Traveler rating
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Popular mentions
This is something of a classic old style Italian hotel dating back to the beginning of the last century with views across to Mount Etna and down to the Bay of Naxos. It is particularly convenient being only a couple of minutes walk away from the pedestrianised street through the
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We weren’t Hotel guests, at the Excelsior Palace, but were invited to walk the gardens by a friendly resident. After spending a peaceful time strolling the wonderful walks, we stopped for snacks and a beer...terrific and good value for money, considering the comfort and views.
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A 4-star hotel with 1 star service and dated, run-down rooms. Upon arrival, the appearance of the staff was professional, but I quickly learned that was only a facade. As we walked into our room the temperature was 35 degrees Celsius, with no circulation, and a musty smell of
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Response from RossellaDirezione, Direttore at Excelsior Palace Hotel
Responded 4 weeks ago
Kind guest, we are very sorry for the disappointment you expressed. Surely these considerations will invite us to pay more attention to hospitality. Regarding the switching on of the air conditioning in the month of March, since the temperature recorded was 18 ° daytime (even 16) and 9 ° night, they could not lower it further in compliance with the current laws on energy. This we have tried to explain repeatedly and in this the derogations are not possible. With best regards Hotel Manager Rosella Castorina Ponte
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The Excelsior Palace hotel is NOT a 4 star, 3 at best. Parking is not limited as described in the information when booking with your website, IT IS NON EXISTENT. The pool was green and not usable. The hotel is more interested in their conference attendees and not single
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Response from excelsiorpalacehotel, Responsabile reception at Excelsior Palace Hotel
Responded 5 weeks ago
Dear guest, we regret not having met your expectations, for what concerns the car park, we suppose that you are referring to the street in front of the Hotel , that street is a public street and unfortunately we are not able to forbid to the other people to park. However, we are still waiting from the municipality of Taormina to forbid the parking in all the Via Toselli. In any case we have a limited car park with car valet service (at the cost of 10 € per day) subject to availability, but we didn’t know that you wanted to park your car in it, and there is also the public toll car park of Porta Catania, just 100 meters from the Hotel. Due to our season, we open our pool during the Months of May, and we would like to point out to you that during your stay the pool was empty for routine maintenance for the reopening, also please note that the Agency through which you have booked has all the information regarding the closing / opening of the pool. Finally,regarding your category of room booked a sea view, we give the right category on the top floor. Best Regards Excelsior Palace Taormina Staff
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Stayed for three nights with a group of friends and the service was excellent. The garden is lovely and well worth exploring and the views of Etna are outstanding. The barman has a very generous hand!
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PRICE RANGE
$159 - $359 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
excelsior palace taorminahotel excelsior palace
LOCATION
ItalySicilyProvince of MessinaTaormina
NUMBER OF ROOMS
88
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