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Excelsior Palace Hotel

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#27 of 88 Hotels in Taormina
Certificate of Excellence
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Excelsior Palace Hotel
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539 Reviews from our TripAdvisor Community

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Showing 373: English reviews
London, United Kingdom
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed yesterday NEW

We originally stayed at the Excelsior back in 2007. It is right on the start of the main thoroughfare at Porto Catania. We had really good memories of the place and decided to return this year. A few things have changed, no longer the weekly buffet by the pool and the restaurant has also changed (not for the better) it... More 

Helpful?
1 Thank andrewg55_12
Buenos Aires, Argentina
Level Contributor
5 reviews
5 of 5 stars Reviewed 5 days ago NEW

It´s the second time i have stayed at this hotel. The location is great, right where the shops and restaurantes are. The bar at night is an excelent place to sit and have the best view of Taormina. The attention is excelent also!

Helpful?
Thank 790pat
London, England, United Kingdom
Level Contributor
161 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

One could not ask for a better location or view. Walking distance to scores of restaurants, bars and shops. The views across the bay and of Etna are spectacular- particularly from the pool. The hotel reminds me of a, once grand, British seaside hotel. The decor in the hotel and rooms looks like it was last updated in the 80s.... More 

Helpful?
1 Thank James D
Valletta, Malta
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Rooms are spacious and Breakfast is varied and very fresh. The pool area is exceptional with great views and always breezy and cool. We had dinner by the pool one evening and it was a great experience. The staff is attentive to your needs and spoke perfect English.

Helpful?
2 Thank Pierre F
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

This is not a 4 star, I would say its not even a 3. I have stayed at 3 star best westerns and holiday inns that would have been better than this. Terrible dark and dated rooms and poor customer service. Keep on searching, this is NOT your hotel

Helpful?
3 Thank Bhavneet A
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Pros - excellent location with the heart of taormina at your footsteps - gorgeous views You pay for the the above only Cons - disgusting 2* rooms. Feels like shoebox. Poor decor. Dated is an understatement. Dark and dingy rooms. - WiFi might as well be non existent (does not work well at all) - toilets do not flush despite... More 

Helpful?
5 Thank daizooo225
RossellaDirezione, supervisor at Excelsior Palace Hotel, responded to this review

Dear guest, never happened that during the stay in hotel, every day, a host told us: - " attention I can do a bad review on tripadvisor " - to have free o discounts on room and service. It sounds like a threat. Bad experience for us. First time. Best regards Rosella Castorina Ponte More 

Targu mures
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

It was a great pleasure to stay here, as the hotel provided us very good accomodation, a GREAT view every morning, and also a great view from the swimming pool! The staff very friendly, breakfast also very good- it provides also typical sicilian food, the room that we stayed in was spacious, and very clean- twice per day the housekeepers... More 

Helpful?
2 Thank Vero_gro
RossellaDirezione, supervisor at Excelsior Palace Hotel, responded to this review

Thanks for your review. See you soon Best regards Rosella Castorina Ponte More 

United Kingdom
Level Contributor
163 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

This was ONCE a grand classy hotel with spectacular views. The views are just about there (building keeps developing), and wonderful views of motorways and beautiful sounds of cars. The hotel seems to be run on a shoestring, casual service with no expertise, terrible breakfast with hardly anything fresh (not like you nearly always get in Italy), it all feels... More 

Helpful?
3 Thank drtcoBov
RossellaDirezione, supervisor at Excelsior Palace Hotel, responded to this review

Oh my God! It is too mutch your review! Guest is always right, but...it is too mutch! Best regards Rosella Castorina Ponte More 

Cork, Ireland
Level Contributor
93 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I began my stay be being given a complimentary upgrade, the staff were courteous and extremely helpful from the moment I entered the hotel. Sitting on the balcony looking out at the boundless sea is one of the striking moments that I will carry with me from my stay. The sunlight filling the long white curtains in the morning is... More 

Helpful?
Thank B0s_4
RossellaDirezione, supervisor at Excelsior Palace Hotel, responded to this review

Dear guest, we are happy to know you enjoied to stay at the Excelsior Palace Hotel. Many thanks for your review. See you soon Rosella Castorina Ponte More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities (8)
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Double Superior Room (Etna View) (53)
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Pool (28)
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The Hotel (114)
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Twin Classic Room (48)
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Twin Elegance Room (Sea View) (55)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Excelsior Palace Hotel even to day after more then one hundred years its building is considered one of the most appreciated hotel structure in Taormina.Its architecture draw its origin from a context cultural and natural,Greek,Roman and Medieval.The Excelsior Palace Hotel looks over one of the most beautiful wiew of the world:Etna and the Bay of Naxos, the Greek Theatre, and the immense space of the Jonian Sea. ... more   less 

Additional Information about Excelsior Palace Hotel

Address: Via Toselli 8, 98039, Taormina, Sicily, Italy
Location: Italy > Sicily > Province of Messina > Taormina
Price Range: $133 - $1,508 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Excelsior Palace Hotel 4*
Number of rooms: 88
Reservation Options:
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Also Known As:
Excelsior Palace Taormina
Hotel Excelsior Palace
Excelsior Palace Hotel Taormina, Sicily
Hotel Style:
#18 Luxury Hotel in Taormina
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