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VOI Arenella Resort

Traveler (1202)
Pool & Beach (208)
Room & Suite (123)

About

#33 of 78 hotels in Sicily
Location
Cleanliness
Service
Value
VOI Arenella resort is nestled in a spacious park on the southern coast of Sicily, alongside long sandy beaches, close to Syracuse and the protected marine area of Plemmirio. VOI Arenella resort offers a wide range of sports and leisure facilities. Try the resort's new wellness center with a number of relaxing and therapeutic spa facilities including massages and beauty treatments. You can choose from numerous sports activities including archery in the summer months. There is also a fully equipped scuba-diving center on site with lessons available at an additional cost. Enjoy the entertainment program at VOI Arenella resort. Here you will find professional staff, including French and German speakers, and an extensive line-up of daytime and evening entertainment. There are 2 children's clubs, both offering a wide range of dedicated activities. The Mini Bimbo club is a fully equipped nursery for children until 2 years of age. Arenella Bimbo Village is appropriate for children from 2 until 17 years of age. You can dine at VOI Arenella resort's 2 restaurants offering delicious breakfast and dinner buffets of local and Mediterranean cuisine, which can be enjoyed on open-air terraces. The restaurants feature an open-cooking area where you can watch your meal being prepared as well as a large grill and barbecue area. VOI Arenella resort may be only bookable for weekly stays, with arrivals and departures on Friday, Saturday and Sunday.
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Property amenities
Pool
Free parking
Restaurant
Fitness Center with Gym / Workout Room
Free Internet
Bar/Lounge
Spa
Breakfast included
Airport transportation
Babysitting
Banquet Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Tennis Court
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Park View
2,183Reviews
77Q+A
7Room tips
Traveler rating
  • 762
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  • 364
  • 185
  • 128
Time of year
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  • English
Popular mentions
Bad food, restaurant was closed, stuff didn't speak english. There was nothing for The children. Very Bad location. Everything have to buy with "card" where you load money. Nothing evening shows. The Buss what bring you to centre have to reserve 24 hours before.
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+1
It was lowseason but everything was getting ready for summer and highseason. Really friendly staff with helpfull attitude. I have been running restaurants several years and it was my pleasure to see things going this well in a resort including all inclusive. Special thanks to
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Response from VoiGuestRelations, Direttore at VOI Arenella Resort
Responded 3 weeks ago
Dear Guest, thank you very much for taking the time to write such a beautiful review and for your recommendations. It is a great pleasure to read that you enjoy your stay with us. Our goal is to make Guests feel at home and give a memorable cultural experience. Your opinion is always very important for us and we will take into consideration your suggestions. Regarding our pools service, Arenella Resort has three large swimming pools: one inside the wellness centre for adults only and two outdoor, open already from April. Thanks again for your feedback and we look forward to welcoming you once again. Best regards
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Visited here in September 2018. The food is not quite what you would expect if you're used to holidaying in Spain or Portugal. Limited for choice and same as on a daily basis. The room was not bad, but the view terrible. A line of privet type bushes,a fortnight in Durham prison
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Response from Discover776349, Direttore at VOI Arenella Resort
Responded Nov 5, 2018
Dear Paul, We apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again in the future. Best Regards,
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Lets start with the pros. Yard/park and pool looks good. Spa was really good. Food was descent. Cons. Some of the staff members are pretty unfriendly to customers. All inclusive was not at all true, snacks cost and stronger alcohol was not free. (Also the bar at the beach did
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Response from Discover776349, Direttore at VOI Arenella Resort
Responded Oct 15, 2018
Dear Guest, Thank you very much for letting us know about your stay experience at the Arenella Resort. We are pleased to learn that you enjoyed our pools, the gardens, the food as well as the Spa. At the same time we have taken note of some issues you have pointed out and will investigate in order to see if there are ways of improving them. Please allow me also to make just few clarifications about some issues: the All Inclusive Package includes snacks(2 times per day served in dedicated areas) and local/standard alcool, not international premium brands, the Beach Bar is not included in the all inclusive package as written in all hotel descriptions. While Entertainment as from the 23rd of September consist of a light activity, again specified in all hotel descriptions. Thank you again for your feedback and we hope you will consider staying with us again.
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+1
We stayed in Voi Arenella end of September early October for a week. Let me start by thanking the staff for all their help and service throughout the week. Friendly, English speaking and a manager was constantly present circling the complex. They made sure we always had a
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Response from Discover776349, Direttore at VOI Arenella Resort
Responded Oct 15, 2018
Dear Guest, Thank you for your great 5 star rating, your rating fills us with lots of pride. I have forwarded your comments to our teams as it is words and ratings like yours which inspire us to do our best every day to ensure guests enjoy their stay with us at all times. Great to read your statement that the cleanliness, the attitude of the staff as well as the quality of th food and the sea made your experience a great one! Hoping very much to welcoming you back very soon. Best Regards from the Sunny Island!
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PRICE RANGE
$145 - $354 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
aw arenella hotel syracusearenella resort syracusearenella hotel syracuse
LOCATION
ItalySicilyProvince of SyracuseSyracuse
NUMBER OF ROOMS
460
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