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Hotel del Santuario

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Hotel del Santuario
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213 Reviews from our TripAdvisor Community

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Showing 25: English reviews
Montreal, Canada
Level Contributor
356 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
Reviewed 4 weeks ago

We showed up at this hotel (also known as the House of the Pilgrim - la Casa del Pellegrino) without a reservation and got a special rate for the night (40 euros including breakfast) and was able to park for free in their private parking area behind the hotel. The room was spartan but had all the basic amenities and... More 

Helpful?
Thank Joseph G
United States
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 5, 2016

When we arrived, the entire hotel was without power and the parking area was filled with maintenance vehicles and workers. Hoses and wires were everywhere. When we entered the hotel, the lobby was full of guests as they were not in their rooms or the restaurant, awaiting restoration of power. I immediately stated that our reservation was to be cancelled... More 

Helpful?
Thank Lynn D

Travelers are raving about these Syracuse hotels

Beirut, Lebanon
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 24, 2016

As a first view the hotel was fine. Central location just behind Madonna Delle Lacrime. Going to the room, the bathroom sink was blocked. the shower very rusty and the bed not so clean! The breakfast was average. very bad wifi signal that doesn't reach the rooms. Bad experience overall.

Helpful?
Thank rita f
Croatia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 25, 2016

I will start with the good part - the staff is helpful and kind. But, the rooms were cold, and the breakfast was poor and the same every day - only one type of ham and one type of cheese, one type of juice and even only one type of tea! Also, it is not centrally located. You need 25... More 

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Thank Goran A
Bicester, United Kingdom
Level Contributor
235 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed October 10, 2015

Having had to change our plans due to bad weather, I booked a night at Hotel Del Santuario from Booking.Com app on my phone. First impressions were favourable from the outside, and the indide of the hotel was clean & spacious. Our room was also clean, quiet and large. The breakfast was good and the staff were very helpful. As... More 

Helpful?
Thank Ossie D
Level Contributor
4 reviews
4 hotel reviews
Reviewed September 20, 2015

Very clean hotel and excellent breakfast. No soya milk was available but bread and biscuits lactose free where available. Very central, just opposite the Santuario therefore close to restaurants. Lovely view of the Santuario from the balcony. Staff very helpful and friendly.

Helpful?
Thank John B
Slovakia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 13, 2015 via mobile

Its very nice situated with a parking. Its very close, 5min walk to catacomb etc. To ortigla you have 15min walking. Which is very nice. At the evening you can call taxi from ortigla and they charge you 13 euros. The staff is very friendl and you can see that they like what are the doing. They are satisfied and... More 

Helpful?
Thank Ana L
Tempe
Level Contributor
57 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed July 10, 2015

I came back to this hotel two years later and I'glad I did. It is strategically located, across the street from the Madonnina Santuario, less than 5 minute walk from St. John's catacombs, a city museum, and the archaeological areas (Greek theater, Dyonisus Ear and so on). The staff is extremely cordiale and they help you with every problem you... More 

Helpful?
Thank js2952
Bethlehem, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 3, 2015 via mobile

The Hotel del Santuario is a very nice hotel. The people there are very friendly and make you feel at home. A big positive is that the in-hotel restaurant is only 15€ per night and offers you a HUGE 3 course meal. The food is fantastic and even has gluten free options. If you're looking for a place to stay... More 

Helpful?
1 Thank someguy420
Brisbane, Australia
Level Contributor
194 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed November 21, 2013

I chose this place for 3 reasons: Has a carpark and easy to drive to ( as compared to Ortigia.. ) Very close to Greek and Roman theatres, Catacombs of St. John Good value All 3 criteria were satisfied. Large room, sterile feel to the place. Breakfast fair and I broke the Golden rule of not dining at a hotel... More 

Helpful?
Thank PKC54
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free Internet
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Concierge

Additional Information about Hotel del Santuario

Address: Via del Santuario 1, 96100, Syracuse, Sicily, Italy
Location: Italy > Sicily > Province of Syracuse > Syracuse
Price Range: $48 - $84 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel del Santuario 3*
Number of rooms: 73
Reservation Options:
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Also Known As:
Hotel Del Santuario Sicily/Syracuse, Italy
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Questions & Answers

Here's what travelers have asked, with answers from Hotel del Santuario staff and other travelers.
1 question
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Questions? Get answers from Hotel del Santuario staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We stayed in the third floor, where they have the renovated rooms”
 of 5 bubbles js2952, Jul 10, 2015 | Read review
“I guess avoid the rooms with a view of the Santuario because on that side the car traffic is intense”
 of 5 bubbles js2952, Jun 2, 2012 | Read review
“You will need a car to stay at this hotel. There is a small parking lot for free, but parking on the street is allowed and seem to be safe. There is a cafeteria just outside the hotel on the right. Walking distance to all the archeological sites, but you must go to Centro Historico.”
 of 5 bubbles edatmpaBangkok, Sep 27, 2011 | Read review
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