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Des Etrangers Hotel & Spa

Passeggio Adorno, 10/12 | Passeggio Adorno 10/12, 96100, Syracuse, Sicily, Italy
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1,024 Reviews from our TripAdvisor Community

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Showing 307: English reviews
Vienna, Austria
Level Contributor
7 reviews
1 of 5 stars Reviewed 4 days ago NEW via mobile

Unserious business methods , offer lower price and after arrive try to increase ! Room dirty , Bathroom ugly ! No parking or garage ! If you come by car , you have to give the key to reception and somebody bring your car somewhere !?! Especialy in Sicilia not the best idea ! We leafe after one night and... More 

Helpful?
Thank daniflydani
Level Contributor
9 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Pleasant stay.Location excellent in the heart of the city.Spa very nice.Spacious and clean rooms.Average price for a 5 star hotel.Friendly staff.The only disandvantage is the fee of parking. Strongly recommended.

Helpful?
Thank Maria T
Lausanne, Switzerland
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Not a 5 star hotel by far, however the location is wonderful. The staff was very friendly and helpful. The rooms are basic. Beds are not comfortable and the AC is barely cool. The bathrooms had mold in the showers. Since the hotel backside is next to the town center, be prepared for loud music until 2 am on the... More 

Helpful?
Thank Swimbri
Westport, Ireland
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We did not stay at the hotel, we ate in the roof top restaurant. Yes - the views are fantastic, but that's where our praise ends. There is a very limited menu, so we opted for the €30 'Sicilian' experience. Firstly, in our basket of bread only 1 piece was edible - the others were all completely stale. Seriously rock... More 

Helpful?
Thank Bosco00
FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Dear Bosco00, Thank you for choosing the Hotel's restaurant, located on the beautiful terrace called Roof Garden. Beyond your dissatisfaction with the kitchen, I am glad you enjoyed the view, the dessert and our choice of gluten-free products. I'm really sorry that your experience was not up to your expectations and broadly you didn’t enjoy our Sicilian menu that is... More 

South Croydon
1 review
4 of 5 stars Reviewed 4 weeks ago

Des Etrangers hotel is in a good position on the island of Ortigia with views over the Porto Grande and is close to the wonderful Piazza Duomo. The sunsets from that side of the Island are stunning especially from the hotel roof top bar and restaurant. The hotel is actually two old 4/5 storey picturesque buildings joined by a two... More 

Review collected in partnership with this hotel

Helpful?
Thank Peter M
FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Dear Peter M, thank you for choosing to stay at Des Ètrangers Hotel & SPA and for sharing with other users so detailed and positive description about the Hotel. I’m very glad to know you have appreciated the great position of the Hotel that overlooks Ortigia’s harbour, the colorful sunset that you can see from the rooftop terrace called Roof... More 

Cheltenham, United Kingdom
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Billed as a 5 star hotel, this centrally situated, imposing building on the western shore of the island of Ortigia overlooking the bay must be just clinging on to its 5th Star. Our four night stay started at midday in reception after travelling all night. Our welcome was formal; even brusque. We were given an A4 photocopied map of Ortigia... More 

Helpful?
Thank willybee
FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Dear willybee, thank you for choosing to stay at Des Ètrangers Hotel & SPA and for taking the time to post a review of your recent stay. I'm pleased you found the Hotel to be in an excellent location, in the heart of the historical center of the city, the island of Ortigia and the plentiful American and Sicilian breakfast.... More 

Letham, United Kingdom
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We came here for much needed R an R. The setting is first class and the hotel itself is attractive. As mentioned by other travellers, this is a musty smell around the reception area. However, this was the only location where this was evident. Our room was spacious, overlooking the bay. It was let down by its en suite which... More 

Helpful?
Thank Tigger072
FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Dear Tigger072, I want to thank you for sharing here your review on your recent stay at Des Ètrangers Hotel & SPA. I am glad to know you enjoyed the Hotel’s elegance, the spaciousness of the room and its fantastic sea view and after all the variety and the quality of the breakfast, which aims to enhance the products and... More 

Greater Manchester, United Kingdom
Level Contributor
58 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A beautiful hotel. Room large decor lovely, large comfy bed, bathroom clean and well equipt.tv, and wifi, well stocked mini bar. Breakfast superb a wide variety of hot and cold foods, dairy products and pasteris . A real treat to stay here. A area with a history and places of interest. Locals very friendly. Plenty of restaurants of various prices... More 

Helpful?
Thank MarilynMacDonald
FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Dear MarilynMacDonald, We would like to thank You for choosing Des Ètrangers Hotel & SPA and for writing such a pleasant and positive review. It’s a pleasure for me to read you have appreciated the decor and cleanliness of the room, the variety and the goodness of breakfast and the hotel's surroundings, a historical place with beautiful landscapes and full... More 

Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 stars Reviewed June 6, 2016

We rented a van to travel around the island and, while being parked at the hotel's parking, one of their van's hit ours. We spoke to the hotel's staff, but no one would take any responsibility, using as an excuse that the van that hit ours didn't be log to a service from the actual but, but from a service... More 

Helpful?
2 Thank Celso P
FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Dear Mr. Celso, First of all I wish to thank you for your time spent in writing your review about your recent stay at our hotel. I am deeply sorry for what happened. However, I find it rather unfair that you blame the hotel for your obvious lack of attention. Upon check-in we in fact inform all our guests that... More 

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Toronto, Canada
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed May 30, 2016

I can’t for the life of me remember, but it was either the odd-numbered or even-numbered rooms that were just fine. (We were happily ensconced in rooms to the rihgt as you stood facing the hotel.) The others for the group with which we were travelling were a bit of a disaster – far away from the main reception rooms... More 

Helpful?
Thank Gillian B
FCaselli, Direttore at Des Etrangers Hotel & Spa, responded to this review

Dear Gillian B, thank you for have choosed the Des Ètrangers Hotel & SPA and for have shared your experience with the other travellers. We are grateful that you have appreciated the hotel’s location, perfect for exploring Ortigia and the main historical monuments of the island, your room and the helpful staff. We also regret that your group did not... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The magnificent neoclassical facade of the Des Etrangers Hotel & Spa dominates the harbour of Siracusa in Sicily, from its position on the island of Ortigia. This five-star historical hotel has the elegance and style typical of the grand European hotels and features refined balconies overlooking the sea. Step in style into the grand entrance hall and admire the precious marble floors, the stucco works and gold decor of the walls and high ceilings. This luxury hotel offers world class services in a unique environment. ... more   less 

Additional Information about Des Etrangers Hotel & Spa

Address: Passeggio Adorno, 10/12 | Passeggio Adorno 10/12, 96100, Syracuse, Sicily, Italy
Location: Italy > Sicily > Province of Syracuse > Syracuse
Price Range: $119 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Des Etrangers Hotel & Spa 5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Des Etrangers Hotel And Spa
Des Etrangers Hotel Syracuse
Des Etrangers Et Miramare Hotel
Des Etrangers Hotel & Spa Sicily/Syracuse, Italy
Hotel Style:
#10 Spa Hotel in Syracuse
#19 Romantic Hotel in Syracuse
#20 Luxury Hotel in Syracuse
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