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Grand Hotel Ortigia

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#15 of 72 Hotels in Syracuse
Certificate of Excellence
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Grand Hotel Ortigia
Grand Hotel Ortigia
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498 Reviews from our TripAdvisor Community

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Showing 226: English reviews
Level Contributor
72 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

We wanted so much to fall in love with the Grand Hotel Ortigia but it is hot in Siracusa and impossible to sleep without working air conditioning. The front desk will put on a good act, pretending they are shocked, and will insist that they can program your A/C unit remotely, (which is actually very creepy)! In the end however... More 

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Helpful?
Thank GGW135
Falls Church, Virginia
Level Contributor
44 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

I just spent four nights at this hotel and i highly recommend it. It is located in the best area of Ortigia, facing the harbor and right next to the pedestrian street where you can lounge around and amble about at all hours of the day and evening. The hotel is an old palazzo, very beautiful and I will never... More 

Helpful?
Thank Yolande M
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I'm sitting in a lovely room in shock. I've been checked into the hotel for only 2 hours and have been yelled at by reception for bringing a friend to the room for a drink. She threatened to call the police if my friend did not leave. I was then told my friend had to register with reception with a... More 

Helpful?
Thank Louise M
GlobRes_25942, Manager at Grand Hotel Ortigia, responded to this review

Dear Guest, I have read your review, please allow me to explain the situation. As per our italian law we need to register all documents of people that enter in to a room. That was what the Receptionist on duty was try to explain, she never told that was going to call the police and she never did. She was... More 

Level Contributor
1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

Pro... Local to everything, parking if you need it just over the road from hotel, there is a private beach which you have to take a boat trip to reach it cost 10 euros that is return, but you get boat trip and lounge chair and towels for the price. Breakfast is very good mixture of every kind of food.... More 

Helpful?
Thank Andrew s
London, United Kingdom
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This is a luxury hotel in an excellent location near the harbour. I stayed for two nights which I really enjoyed as the room was kept beautifully clean by the housekeeping staff. All the staff were very friendly, but the restaurant staff I found particularly friendly and eager to please and the food was delightful. I will recommend this hotel... More 

Helpful?
2 Thank Esther G
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 25, 2016 via mobile

Nice hotel, nearby the local harbour! Rooms and restaurant with a beautiful view! A balcony would have been spectaculaire! Nice and friendly staff! A little difficult to get around with a stroller because of the stairs from the street to the reception. Private beach with boatservice, but be prepared to book in the reception and pay 10 euros for the... More 

Helpful?
Thank Sara M
Level Contributor
107 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 24, 2016 via mobile

You forget that rooms are small if you like btful view for breakfast. And also breakfast is realy good and exellent. Servis is also exellent. Position is so lovely, that you can walk everyvere. Little disturbe psrking infront but if you have car is infront hotel

Helpful?
1 Thank VitaLak
Danehill
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 21, 2016

This is a real old fashioned hotel with lovely fixtures and furnishings in a perfect location right on the waterfront. The rooms are small which is quite often the case with these types of hotels. unfortunately when we arrived we found a cot in our room and not a third bed. I reported this to reception straight away and was... More 

Helpful?
Thank Amanda H
Vancouver
Level Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed July 21, 2016

With the exception of a couple of charming people the Reception Desk, staff appear to be disinterested in the wellbeing of their guests. They are "order takers" only. The restaurant staff abilities are uneven but they do try hard. The breakfast offered a wonderful array of choices. Housekeeping staff were kind, efficient and hardworking. The bones and location of this... More 

Helpful?
1 Thank ragout
Miami Beach, Florida
Level Contributor
87 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed July 20, 2016

I loved Ortigia Island and this hotel was in a fantastic location. Right on the water where docks are to take boat trip around the island or go to the hotel’s private beach. The boat ride and beach are 10 Euro which includes chair and umbrella. They have facilities there also. Hotel is walking distance to the market and the... More 

Helpful?
1 Thank sushi3
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Grand Hotel Ortigia

Address: Viale Giuseppe Mazzini 12, 96100, Syracuse, Sicily, Italy
Location: Italy > Sicily > Province of Syracuse > Syracuse
Price Range: $126 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Ortigia 5*
Number of rooms: 58
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Also Known As:
Grand Hotel Syracuse
Grand Hotel Ortigia Sicily/Syracuse, Italy
Hotel Style:
#3 On the Beach Hotel in Syracuse
#4 Spa Hotel in Syracuse
#13 Luxury Hotel in Syracuse
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