We stayed here one night. The room was tiny and not well cleaned. In fact the shower looked gross. The bed was not very comfy. The staff, although nice, do not help you with your luggage so you end up having to cart your luggage up and down the stairs. No elevator was offered us. The breakfast was mediocre. We would not stay here ever again.
Lovely hotel. Big room on ground floor. Nice and clean. Friendly and helpful staff. We went out of season and think we were the only ones staying. There was a lot of work being completed in the grounds and around the pool so we didn't feel we could sit out there. The breakfast was good with lots to choose from. The only downside was the wifi which was so slow we turned it off and used mobile data instead. You will need a hire car to get around from this hotel as it is pretty isolated.
Lovely rooms and gardens but found barking dogs and late night music from hosted parties past midnight a real nuisance with staff nowhere to be seen. Avoid the hotel restaurant and suggest you save your palate for the great food you would get in central Ortigia. Wifi was very inconsistent.
Positive This hotel is in beautiful surroundings and is clean and fresh. The staff are lovely and very attentive. Breakfast was standard continental (nothing to write home about) but all food was nice and fresh. Our room had french doors which led onto the back garden which was really nice. Rooms were cleaned very well daily and we also had a endless supply of clean towels. Pool area is my favorite thing about this hotel, great size pool and the seating areas were comfortable and clean. The restaurant menu hasn't got much options for kids but the pizza and chips we did order was lovely (you just don't want to eat that every day) Negative Although the room was lovely it was smaller than expected for a 3 person stay TV was tiny and to the horror of the kids there are no English channels available at all. WiFi offered is terrible which was heavily relied upon due to not having any English channels available. (we were out during the day but early mornings and nights was when it really effected us). My advice come prepared with DVD's/Laptop and Books. This is a small thing but think it should be addressed - The sheets on the bed felt very starchy (although very clean), I think more conditioner is needed when washing them). The last slight negative is the lunch options, this is minimal and not the greatest quality, there are no restaurants near except a popular beach (mariella) but the food there is beyond expensive - Overview We had a good time at Fanusa and I would stay there again. This is defiantly a place where a car is needed to get the best experience but if you're looking for somewhere to relax this place is it!! I would not suggest this as a small child friendly hotel as there's nothing to do here but chill and swim (and there's not much to do with kids in the surrounding areas). With some fine tuning I think this place definitely has what it takes to be a 4 or 5 star establishment.…
The hotel is a boutique hotel and is very nice .it's in a lovely setting with a lovely pool.the staff mostly are helpful and friendly. Sadly that's the end of the good bits. Thw breakfast is poor.almost a snack bar breakfast. However the worst part of the hotel is the restaurant.Very slow (hour and a half)and abrupt rude staff. food served was undercooked which was a surprise as it was only pasta .something we thought easy to cook and Italian . Sorry to say the worst restaurant we have been to. the chef can't cook. there were other issues but the best advise I can give is avoid.