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Mercure Palermo Centro

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#18 of 101 Hotels in Palermo
GreenLeadersSilver level
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1,514 Reviews from our TripAdvisor Community

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Showing 332: English reviews
United Kingdom
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice clean place for couples. The rooms and bathrooms are always cleaned and towels replaced... and it seems they change the sheets and pillow cases everyday too. However, the wall seem thin as I can hear the flushing and showering either next door or above! But no talking it possible that I have quiet sensible neighbors which is a good... More 

Helpful?
Thank MaxiV44
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Hotel has a good location in the center of the city. Rooms are comfortable, some with bacon. Breakfast is satisfactory, with the lack of local products. Staff is very helpful. The hotel can be recommended for the accommodation in Palermo.

Helpful?
1 Thank Pavel K
Andrea S, Manager at Mercure Palermo Centro, responded to this review

Dear Mr Pavel, Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon at... More 

Lachen, Switzerland
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 24, 2016

We stayed at this hotel in mid-July which is very hot. One of the criteria we looked for in a hotel is air-conditioning. But our expectation was not met. The air-con didn't work properly. Only weak air blew out of the air-con (not cool air). We have adjusted the temp control even to 10 degree but nothing has changed. The... More 

Review collected in partnership with Accorhotels.com

Helpful?
4 Thank Jirapha
Andrea S, Manager at Mercure Palermo Centro, responded to this review

Dear Guest, I'm sorry for your experience with air conditionated. I don't know what happened exactly, but it seems clear that we did a mistake in the resolution of your problem. Please accept our apologize: I'm pleased to read your good words about breakfast, bar and rooms, so I can hope that in the next future, you will come back... More 

London, United Kingdom
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed July 23, 2016

On a 3 night visit during our Sicily trip. 20 minute walk from the main station and 30 minutes bus ride from Bondi beach / PMO airport. Ideal for a city trip or enjoying delicious food from surrounding restaurants. Our Superior room was large, clean & splendid. Tea/coffee kettle was missing in room but was supplied on request to reception.... More 

Helpful?
Thank Travelstar1000
1 review
4 of 5 stars Reviewed July 16, 2016

We spent a few days at the Mercure Palermo Centro at the beginning of a Sicily vacation, and we found it to be terrific place from which to explore, with comfortable and clean rooms. The staff was knowledgeable and cheerful. The breakfast was very good.The hotel is a few blocks from the Teatro Massimo. It was easy to walk to... More 

Helpful?
Thank Leonard F
Thimphu, Bhutan
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 15, 2016

Room, breakfast all fine, just the airco a bit weak, overall very pleasant stay in a good central location in Palermo, a wonderful city with amazing architecture, food en friendly people. The hotel had bad coffee for breakfast but otherwise it was fine and comfortable

Helpful?
1 Thank Rieki C
Oxford, Connecticut
Level Contributor
135 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
1 of 5 stars Reviewed July 5, 2016

Clearly this hotel is in need of a big time update. From start to finish of our 2 night stay there as part of a tour group it was clear this was not my father's hotel. Decor in the lobby is as new as it gets and appeared recently redone. And from there be prepared for tight quarters in your... More 

Helpful?
Thank peter m
Andrea S, Manager at Mercure Palermo Centro, responded to this review

Dear Mr Peter Thank you for taking the time to let us know about your experience. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. As a matter of facts, we are working on our rebranding from all seasons to mercure during these months and unlikely we had... More 

London, United Kingdom
Level Contributor
121 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
3 of 5 stars Reviewed June 28, 2016

Day one of our Siciluan tour. At arrival booked Mercure for one night. The hotel is located in the centre of Palermo. Reception staff was very nice, attentive and polite. The room is a no thrill room yet confortable. Bathroom amenities were ok but shower power very low and air con was weak. Breakfast was good, plenty of choice, good... More 

Helpful?
Thank MRDARCYLONDONUK
Andrea S, Manager at Mercure Palermo Centro, responded to this review

Dear Guest, Thank you for taking the time to let us know about your experience. We regret that some standards were fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. We... More 

London, England
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 26, 2016

Basic Mercure fare. Modern buiding. Very clean, comfortable room. Centrally located but quiet. You aren't going to want to spend hours hanging out here (but that would be sad in a city so full of amazing sights - all withing walking distance - some 10 mins some 30). Ticks all the boxes for a place to lay your head at... More 

Helpful?
Thank Laconcha
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 22, 2016 via mobile

Spacious room and bathroom. I agree with other customers who mentioned the hotel being noisy. It's true. The workspace is not very effective with chairs that are more appealing to the eye but not functional nor comfortable. Air conditioning works offering comfort. All in all Ok 4 star hotel also because of curteous staff.

Helpful?
1 Thank Sante J. A
Andrea S, Manager at Mercure Palermo Centro, responded to this review

Dear Mr Sante, Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon at... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The new Mercure Palermo Centro is located in the city centre, 200 meters from Teatro Politeama and Teatro Massimo. This 4 star hotel offers 93 soundproofed rooms, a stylish hall, bar and internet point. Ideal for business and tourist stays. ... more   less 

Additional Information about Mercure Palermo Centro

Address: Via Mariano Stabile 112, 90139, Palermo, Sicily, Italy
Location: Italy > Sicily > Province of Palermo > Palermo > Politeama
Price Range: $66 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Palermo Centro 4*
Number of rooms: 93
Reservation Options:
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Also Known As:
Mercure Palermo Centro Hotel Palermo
Accor Palermo Centro
Mercure Palermo Centro Sicily
Hotel Style:
#2 Green Hotel in Palermo
#14 Luxury Hotel in Palermo
#15 Family Hotel in Palermo
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