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Mercure Palermo Centro

#17 of 101 Hotels in Palermo
GreenLeadersSilver level
Via Mariano Stabile 112, 90139, Palermo, Sicily, Italy
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1,469 Reviews from our TripAdvisor Community

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Showing 328: English reviews
1 review
4 of 5 stars Reviewed 1 week ago

We spent a few days at the Mercure Palermo Centro at the beginning of a Sicily vacation, and we found it to be terrific place from which to explore, with comfortable and clean rooms. The staff was knowledgeable and cheerful. The breakfast was very good.The hotel is a few blocks from the Teatro Massimo. It was easy to walk to... More 

Helpful?
Thank Leonard F
Thimphu, Bhutan
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Room, breakfast all fine, just the airco a bit weak, overall very pleasant stay in a good central location in Palermo, a wonderful city with amazing architecture, food en friendly people. The hotel had bad coffee for breakfast but otherwise it was fine and comfortable

Helpful?
Thank Rieki C
Oxford, Connecticut
Level Contributor
136 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Clearly this hotel is in need of a big time update. From start to finish of our 2 night stay there as part of a tour group it was clear this was not my father's hotel. Decor in the lobby is as new as it gets and appeared recently redone. And from there be prepared for tight quarters in your... More 

Helpful?
Thank peter m
Andrea S, Manager at Mercure Palermo Centro, responded to this review

Dear Mr Peter Thank you for taking the time to let us know about your experience. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. As a matter of facts, we are working on our rebranding from all seasons to mercure during these months and unlikely we had... More 

London, United Kingdom
Level Contributor
112 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Day one of our Siciluan tour. At arrival booked Mercure for one night. The hotel is located in the centre of Palermo. Reception staff was very nice, attentive and polite. The room is a no thrill room yet confortable. Bathroom amenities were ok but shower power very low and air con was weak. Breakfast was good, plenty of choice, good... More 

Helpful?
Thank MRDARCYLONDONUK
Andrea S, Manager at Mercure Palermo Centro, responded to this review

Dear Guest, Thank you for taking the time to let us know about your experience. We regret that some standards were fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. We... More 

London, England
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Basic Mercure fare. Modern buiding. Very clean, comfortable room. Centrally located but quiet. You aren't going to want to spend hours hanging out here (but that would be sad in a city so full of amazing sights - all withing walking distance - some 10 mins some 30). Ticks all the boxes for a place to lay your head at... More 

Helpful?
Thank Laconcha
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Spacious room and bathroom. I agree with other customers who mentioned the hotel being noisy. It's true. The workspace is not very effective with chairs that are more appealing to the eye but not functional nor comfortable. Air conditioning works offering comfort. All in all Ok 4 star hotel also because of curteous staff.

Helpful?
1 Thank Sante J. A
Andrea S, Manager at Mercure Palermo Centro, responded to this review

Dear Mr Sante, Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon at... More 

Brisbane, Australia
Level Contributor
61 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed 5 nights in this Palermo hotel using it as a base to visit other cities and places of interest and this worked well. Our room on 7th floor was spacious,functional and quiet but the small downside was the tiny shower ( had requested a shower not a shower over bath but it was really small! ). Although several tour... More 

Helpful?
2 Thank winwander
San Antonio, Texas
Level Contributor
49 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The only complaint and reason I would not stay at that hotel again is because the unbearable street noise you ear from the room. The hotel's website feature "soundproof rooms" was that a joke?! We heard noise all night from traffic, people yelling in the street and barking dogs from next building balconies. Too bad cause the hotel was very... More 

Helpful?
1 Thank oliver3060956
Andrea S, Manager at Mercure Palermo Centro, responded to this review

Dear Oliver, Thank you for taking the time to let us know about your experience. We regret that some standards were fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. We... More 

Birmingham, Alabama
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 12, 2016 via mobile

We stayed at the Mercure for just 2 nights while in Palermo, but were very pleased with and impressed by staff and hotel itself. The rooms were nice: simple, clean, and well stocked. Breakfast was plentiful and yummy. The staff was exemplary. They spoke English well and were very helpful with directions, restaurant recommendations, and any other questions. They were... More 

Helpful?
Thank sswatz
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The new Mercure Palermo Centro is located in the city centre, 200 meters from Teatro Politeama and Teatro Massimo. This 4 star hotel offers 93 soundproofed rooms, a stylish hall, bar and internet point. Ideal for business and tourist stays. ... more   less 

Additional Information about Mercure Palermo Centro

Address: Via Mariano Stabile 112, 90139, Palermo, Sicily, Italy
Location: Italy > Sicily > Province of Palermo > Palermo > Politeama
Price Range: $65 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Palermo Centro 4*
Number of rooms: 93
Reservation Options:
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Also Known As:
Mercure Palermo Centro Hotel Palermo
Accor Palermo Centro
Mercure Palermo Centro Sicily
Hotel Style:
#2 Green Hotel in Palermo
#13 Luxury Hotel in Palermo
#15 Family Hotel in Palermo
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