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Best Western Ai Cavalieri Hotel

443 reviews
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Traveler (123)
Room & Suite (79)
Dining (41)
Overview
  • Excellent37%
  • Very good50%
  • Average10%
  • Poor2%
  • Terrible1%
Travelers talk about
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
Rooms
Dec 24Dec 25
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (443)Write a Review
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All reviewshear the church bellssame blockenjoyed staying herelove this hotelvery nice hotelpublic roomsshopping and restaurantsroom was clean and comfortableteatro politeamabreakfast staffexcellent locationexcellent breakfastconvenient locationbreakfast is servedopera housebreakfast roomquiet street
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1 - 5 of 114 reviews
Reviewed 3 weeks ago via mobile

The staff at reception were very friendly and helpful. The staff at breakfast were also very pleasant. The mattresses were firm and comfortable and the room was quiet. We slept well. There does need to be some extra training for the housekeeping staff. They should...More

Thank Douglas645
Response from InterludeHotels, Interlude HR Customer Care Department at Best Western Ai Cavalieri HotelResponded 3 weeks ago

Dear Guest, thanks for having chosen to spend your stay at our hotel, situated in the heart of the town of Palermo. We appreciate very much your attentive review and every criticism is welcome to us, because it only helps us to understand, how to...More

Reviewed 4 weeks ago

Highly mediocre and not worth the money! Not only are the rooms a bit dated, but the worst thing is the service: When we got to our 4th floor room, we realized that in the bathroom, instead of the wall button designed to flush the...More

Thank ginsengNewYork
Response from InterludeHotels, Interlude HR Customer Care Department at Best Western Ai Cavalieri HotelResponded 3 weeks ago

Dear Guest, thanks for having chosen to spend your stay at our hotel in Palermo. We appreciate, you decided to share your opinion with us. Every comment helps us to understand, how to put all our efforts to make the necessary improvements and offer an...More

Reviewed October 28, 2017 via mobile

Last day of my trip around Italy and Sicily and unfortunately I ended up in this place. The hotel as such is quite nice but when we went into our room it was vile, extremely stale odour of cigarette smoke. This place you can smoke...More

Thank Razar88
Response from InterludeHotels, Interlude HR Customer Care Department at Best Western Ai Cavalieri HotelResponded November 2, 2017

Dear Guest, thanks for having chosen to spend your stay at our hotel. We appreciate the fact, you decided to share your criticism with us. In fact, every comment helps to understand, how we can improve the quality of the offered service. We warmly invite...More

Reviewed October 27, 2017

Best Western Al Cavalieri, is a very nice hotel. The rooms are very clean and the people at the front desk are very friendly. The location of the hotel is very good. Also the breakfast in the morning was delicious they gave you a variety...More

Thank ocasey
Response from InterludeHotels, Interlude HR Customer Care Department at Best Western Ai Cavalieri HotelResponded October 30, 2017

Dear Guest, all the staff wants to thank you for having chosen to spend your stay at our hotel. We are glad to hear, you could enjoy a comfortable holiday experience in the heart of the town. Thanks for sharing your opinion with us. Greetings...More

Reviewed October 23, 2017

We (a group of five) stayed in Cavalieri for a week in September. The hotel is very well situated in the Politeama zone, a bit outside the old center but still in a comfortable walking distance to almost everything. The shuttle bus from/to the airport...More

Thank Urs W
Response from InterludeHotels, Interlude HR Customer Care Department at Best Western Ai Cavalieri HotelResponded October 24, 2017

Dear Guest, all the staff wants to thank you for having chosen to share your opinion about the quality of the offered services. We are glad to hear, you could enjoy a comfortable stay and experience the the town of Palermo. Thank you very much....More

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Traveler (123)
Room & Suite (79)
Dining (41)
Hotel & Grounds (107)
Bathroom (7)
Family and Play Areas (4)
Business Center & Event Rooms (3)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Restaurant
Bar/Lounge
Room Service
Hotel Amenities
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room Service
Airport Transportation
Business Center with Internet Access
Concierge
Self-Serve Laundry
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
$92 - $155 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Palermo
#9 Business Hotel in Palermo
#13 Romantic Hotel in Palermo
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
Details
Price range
$92 - $155 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Palermo
#9 Business Hotel in Palermo
#13 Romantic Hotel in Palermo
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
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