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Residenza d'Aragona

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#25 of 101 Hotels in Palermo
Certificate of Excellence
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1 room 2 adults 0 children
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Residenza d'Aragona
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355 Reviews from our TripAdvisor Community

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Showing 105: English reviews
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Calgary, Canada
Reviewed 4 days ago NEW

I was made very comfortable here and spent 6 nights at this hotel, while exploring the area. The rooms are very big, there is an elevator and the breakfast was nice. The staff was very helpful and booked tours for me, taxis and whatever else I needed. Pointed me in the right direction, made inquiries for me and were eager...

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Helpful?
Thank mamafox2015
Residenza A, Responsabile reception at Residenza d'Aragona, responded to this review

Dear guest, Really thanks for your review! We are really happy when our guests write this good feedback! We hope to welcome you again in future! Kind Regards The Reception

Reviewed 4 weeks ago via mobile

This is the extra bed in the "suite" It is made for a 9 year old. Someone 20kilos not 90kilos. Short and sags. It is the type made in the early 20th century and this is the 21st century. I had to put the mattress on the floor to get any sleep. It is only 6 foot long and my...

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Thank mel d
Residenza A, Direttore at Residenza d'Aragona, responded to this review

Dear Guest, Many thanks for your feedback. We are sorry that you chose to write this review whilst still in our hotel, rather than asking reception in the first place to have the problem solved. If you informed us of this problem immediately, we could have changed your bed or your room, without you having to sleep on the floor....

Reviewed 4 weeks ago

We only stayed here one night. I asked for a room with two separate beds, and they told us they only had singles. so we booked two separate rooms.. and then each room had a queen bed and separate pull out couch :S however the rooms were very spacious. Front desk staff was less than average. Not friendly and welcoming.

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Helpful?
Thank Daniella B
Residenza A, Direttore at Residenza d'Aragona, responded to this review

Dear Daniella, Thanks for your review. Please be aware that it can't be possible that we told you that we only have single rooms, because we actually don't have single rooms: We only have double for single use and most of them can be arranged as twins. We don't remember a complaint being raised for this reason, so we can...

Tel Aviv, Israel
Reviewed December 18, 2016

Very nice hotel, surprisingly quiet in spite of being situated in the very center of Palermo. We had a comfortable spacious room with refrigerator. Extremely nice and helpful personal. Good wi-fi. Good breakfast. Good restaurants nearby. Palermo has a lot to offer, from the museums and monuments to street life, markets, food (!) and shopping. We hope to have opportunity...

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Helpful?
Thank Vera R
Residenza A, Responsabile reception at Residenza d'Aragona, responded to this review

Dear Vera Thanks for your very kind review. We are glad that you enjoyed your staying at Residenza D’Aragona. We hope to welcome you soon in Palermo for your next trip! We look forward to meet you. Kind Regards Reception – Residenza D’Aragona.

Manchester, United Kingdom
Reviewed September 30, 2016

We picked this hotel as it looked good and was central and it really did not disappoint. It's right on the edge of the old city so everything was in reasonable walking distance. We had booked a double room but were given a lovely suite with masses of space to spread out in - an unexpected treat. Everything is well...

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1Thank LouiseBusyBee
Residenza A, Responsabile reception at Residenza d'Aragona, responded to this review

Dear Louise Thanks for your kind review. We are really happy that you enjoyed your staying. We hope to welcome you again in Palermo. Just get in touch us directly next time! Looking forward to meet you. Kind Regards Reception – Residenza D’Aragona.

London, United Kingdom
Reviewed September 26, 2016

Very helpful and efficient receptionist got us booked in, in no time. Rooms are huge, and a little dated, with some basic kitchen facilities. The street is central yet quiet although note that the place is not staffed after 11pm so if you get a dunce locking himself out in the middle of the night you may get them buzzing...

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Thank Tony C
Residenza A, Reception at Residenza d'Aragona, responded to this review

Dear Tony Thanks for your review. We are sorry that you had a problem for the reception wich is not open 24h. We always suggest to the guest to keep the keys for this reason. The reception it's open almost all day, from 7:00 am to 11:00 pm. After this time there is an emergency number wich you can call....

Adelaide, Australia
Reviewed September 17, 2016

Tucked down a small side street just off Via Roma, this small hotel is in a very good location for exploring most of the attractions of old Palermo on foot. The front staff are courteous and knowledgeable, the rooms are large and clean. The breakfast is good, but don't expect anything hot - this is the continent after all! All...

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1Thank Erica G
Residenza A, Responsabile reception at Residenza d'Aragona, responded to this review

Dear Erica Thanks for your kind review. We are glad that you enjoyed your staying at Residenza D’Aragona. We will add some hot food for breakfast as you suggested. We hope to welcome you again in Palermo. Looking forward to meet you. Kind Regards Reception – Residenza D’Aragona.

Reviewed September 11, 2016 via mobile

Really nice hotel with friendly service. Conveniently located near the city center. Absolutely recommended. Walking distance to most of Palermo's attractions. Very spacious rooms and staff that is striving to make Your stay enjoyable.

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Thank Przemek M
Residenza A, Responsabile reception at Residenza d'Aragona, responded to this review

Dear Przemek Thanks for your kind review. We are glad that you enjoyed your staying at Residenza D’Aragona. We hope to welcome you again in Palermo. Looking forward to meet you. Kind Regards Reception – Residenza D’Aragona.

Reviewed September 8, 2016 via mobile

Lovely hotel in centre of Palermo. Easy walking distance to all the sights, shops and restaurants. Helpful and friendly reception staff covers the desk until 9pm. Nice breakfast with lots of choices. If I went back to Palermo would want to stay there again

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Thank Linda M
Residenza A, Responsabile reception at Residenza d'Aragona, responded to this review

Dear Linda Thanks for your kind review. We are glad that you enjoyed your staying at Residenza D’Aragona. We are happy to inform you that we extended the reception time: it is open from 7:00 am to 11:00 pm We hope to welcome you again in Palermo. Looking forward to meet you. Kind Regards Reception – Residenza D’Aragona.

Beverley, United Kingdom
Reviewed September 7, 2016

An excellent place to stay. Very convenient for the centre of Palermo- all the major sites were within walking distance. Excellent room and staff-. Daniele and Benedetta could not have been more helpful. We arrived late at the airport and the hotel organised a taxi for us - not the cheapest of experiences but reasonable for Palermo. A decent breakfast...

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Helpful?
Thank Campbell M
Residenza A, Responsabile reception at Residenza d'Aragona, responded to this review

Dear Mr Campbell Thanks for your kind review. We are glad that you enjoyed your staying at Residenza D’Aragona. We hope to welcome you again in Palermo. Looking forward to meet you. Kind Regards Reception – Residenza D’Aragona.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Residenza d'Aragona

Address: Via Ottavio d'Aragona 25, 90139, Palermo, Sicily, Italy
Location: Italy > Sicily > Province of Palermo > Palermo
Price Range: $50 - $410 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Residenza d'Aragona 4*
Number of rooms: 20
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Also Known As:
Residenza D'Aragona Palermo, Sicily
Hotel Style:
#12 Romantic Hotel in Palermo
#19 Luxury Hotel in Palermo
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Questions & Answers

Here's what travelers have asked, with answers from Residenza d'Aragona staff and other travelers.
1 question
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Questions? Get answers from Residenza d'Aragona staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“See what others have written”
 of 5 bubbles seana319, Jun 13, 2016 | Read review
“Try to get a room at the back as the front is a bit noisy and can hear dogs barking”
 of 5 bubbles kayleighG455, May 27, 2016 | Read review
“a front facing bedroom would be quieter and lighter”
 of 5 bubbles travellingboy666, May 19, 2016 | Read review
“403 was on the highest floor and provides some views of the harbor.”
 of 5 bubbles cameronf705, Jan 5, 2016 | Read review
“try to get one in the uper floors - we had a suite”
 of 5 bubbles AM75016Paris, Oct 7, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question