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Massimo Plaza Hotel

Via Maqueda 437, 90133, Palermo, Sicily Italy
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (126)
Room & Suite (165)
Dining (29)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 08/17/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Massimo Plaza Hotel
Updated 08/17/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#4 of 118 hotels in Palermo
Room with Teatro Massimo view! ...Located in the heart of the historical center a few minutes from all monumental and artistical attractions of Palermo, Massimo Plaza is a boutique hotel de charme, where each detail is designed to give comfort and make your stay enjoyable. The access of the hotel is a precious stairway, made of marble "Red Ammonite", with obvious Ammonite fossils typical of buildings erected at the end of the seventeenth century in Palermo. The rooms are all provided with air conditioning, SKY TV LED, free wi-fi, minibar and safe. The warm colors and the the impeccable finishes create an atmosphere that pampers the customer to whom is reserved a personalized welcome. The superior rooms have a balcony overlooking the theatre. Breakfast is customized and it is served in the room. Fresh food for celiacs and for other food intolerances. All the staff of Massimo Plaza, friendly and professional, is at your disposal 24 hours on 24.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Books, DVDs, music for children
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Bar / lounge
Coffee shop
Breakfast available
Breakfast in the room
Complimentary welcome drink
Children's television networks
Car hire
Taxi service
Baggage storage
Non-smoking hotel
Shared lounge / TV area
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Coffee / tea maker
Flatscreen TV
Sofa bed
Room service
Wardrobe / closet
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
City View
Centrally Located
Languages Spoken
English, French, Spanish, Italian
651Reviews17Q+A71Room tips
Traveler rating
  • 375
  • 182
  • 60
  • 20
  • 14
Time of year
Traveler type
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  • English
Popular mentions
LM1 wrote a review Dec 2020
2 contributions3 helpful votes
I pre booked this hotel as it advertised a 24 hour reception which given the curfew in Italy and my flight arriving after curfew was necessary. The hotel was advised the exact time I was due to arrive yet had locked the doors at 10pm failed to answer the intercom or telephone therefore leaving me on the street with no accommodation- they have subsequently failed to respond to any emails - in short only book this hotel if you want bad service and to sleep on the streets illegally and without due regard to your safety
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Date of stay: December 2020Trip type: Traveled on business
2 Helpful votes
Response from Massimo Plaza Hotel Palermo, Direttore generale at Massimo Plaza Hotel
Responded Dec 12, 2020
Dear Ms, we are pleased that we can finally communicate with you since and considering that in the days preceding her alleged arrival, this was impossible for us. If she had responded to our communications she certainly would have had no problem. We are currently among the very few operating hotels in the city and we try to continue to offer hospitality also in relation to the restrictions for which we ask for certainty of the stay. Unfortunately, we can confirm, also for the benefit of other users, that we did not receive any guests that evening. We don't want you to have the wrong hotel or to arrive late at night, after 1am. simply finding the door closed for safety. All for a more correct information.
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Malrantoo wrote a review Oct 2020
Liverpool, United Kingdom103 contributions62 helpful votes
Great hotel in the perfect location right in the centre of Palermo - friendly and efficient staff who spoke perfect English and were always available to offer advice on restaurants and places to visit. The hotel organised the transfer from and back to the Airport which worked well 😃
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Date of stay: October 2020Trip type: Traveled as a couple
2 Helpful votes
tonnolibero wrote a review Aug 2020
Udine, Italy94 contributions79 helpful votes
The hotel is beautiful, the courtesy of the reception is unique and the quality of the service. Only the breakfast was terrible, nothing special, no traditional food, all standard, like in a hotel three stars. It's a pity.
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Date of stay: August 2020Trip type: Traveled as a couple
2 Helpful votes
R0vers1883 wrote a review Jul 2020
Yeovil, United Kingdom8 contributions11 helpful votes
Excellent customer service. Staff all spoke very good English and were courteous and engaging. The location is super right opposite the Massimo Theatre and on the main street Via Maqueda where there are lots of street food options and trattorias down the numerous side streets. The cathedral and normal palace are within walking distance. It is about a 20 minute walk to the railway station so we made use of the airport transfer service which was great. On arrival the staff carried our bags up the stairs into the hotel. All staff wear face masks and there is plenty of hand sanitiser available. Breakfast was served in the room to reduce risk of covid. Minor downside was that the safe was not working when we arrived. However, this was quickly fixed and meanwhile the hotel looked after our valuables. Our room was at the back of the hotel with no view but it was very clean, comfortable and quiet. Palermo is interesting. I would definitely recommend this hotel for a one or two night stay.
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Date of stay: July 2020
2 Helpful votes
04101andbeyond wrote a review Mar 2020
Portland, Maine21 contributions19 helpful votes
We can’t say enough about the customer service of this hotel. We have had to change our plans due to the virus. This hotel has been the most flexible with us in changing our dates and helping us make sure or Sicily vacation can still happen. Our thoughts are with the Italians during this time and we can’t wait to be there in January!
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Date of stay: March 2020Trip type: Traveled as a couple
3 Helpful votes
$103 - $384 (Based on Average Rates for a Standard Room)
massimo plaza palermo, hotel massimo plaza
ItalySicilyProvince of PalermoPalermoSeralcadio
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Frequently Asked Questions about Massimo Plaza Hotel
Which popular attractions are close to Massimo Plaza Hotel?
Nearby attractions include Nobile e Monumentale Chiesa dell'Immacolata Concezione al Capo (0.3 miles), Oratorio di Santa Cita (0.3 miles), and Teatro Massimo (0.03 miles).
What are some of the property amenities at Massimo Plaza Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Massimo Plaza Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Massimo Plaza Hotel?
Guests can enjoy free breakfast, a lounge, and a free welcome drink during their stay.
Is parking available at Massimo Plaza Hotel?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Massimo Plaza Hotel?
Conveniently located restaurants include Biga Genio e Farina, Le Angeliche, and Mastunicola Pizza Artigiana.
Does Massimo Plaza Hotel have an airport shuttle?
Yes, Massimo Plaza Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Massimo Plaza Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Massimo Plaza Hotel?
The staff speaks multiple languages, including English, Spanish, French, and Italian.
Are there any historical sites close to Massimo Plaza Hotel?
Many travelers enjoy visiting Palazzo Conte Federico (0.6 miles), Palazzo Drago Airoldi di Santa Colomba (0.4 miles), and Oratorio di Santa Cita (0.3 miles).
Does Massimo Plaza Hotel have any great views?
Yes, guests often enjoy the city view available here.