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Massimo Plaza Hotel

Via Maqueda 437, 90133, Palermo, Sicily Italy
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (125)
Room & Suite (190)
Dining (29)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
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Updated 06/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Massimo Plaza Hotel
Updated 06/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#4 of 110 hotels in Palermo
Travelers' Choice
Room with Teatro Massimo view! ...Located in the heart of the historical center a few minutes from all monumental and artistical attractions of Palermo, Massimo Plaza is a boutique hotel de charme, where each detail is designed to give comfort and make your stay enjoyable. The access of the hotel is a precious stairway, made of marble "Red Ammonite", with obvious Ammonite fossils typical of buildings erected at the end of the seventeenth century in Palermo. The rooms are all provided with air conditioning, SKY TV LED, free wi-fi, minibar and safe. The warm colors and the the impeccable finishes create an atmosphere that pampers the customer to whom is reserved a personalized welcome. The superior rooms have a balcony overlooking the theatre. Breakfast is customized and it is served in the room. Fresh food for celiacs and for other food intolerances. All the staff of Massimo Plaza, friendly and professional, is at your disposal 24 hours on 24.
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Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Books, DVDs, music for children
Children's television networks
Airport transportation
Baggage storage
Bar / lounge
Breakfast in the room
Complimentary welcome drink
Taxi service
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Coffee / tea maker
Flatscreen TV
Room service
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Family rooms
Good to know
City View
Centrally Located
Languages Spoken
English, French, Spanish, German and 1 more
645Reviews17Q+A71Room tips
Traveler rating
  • 371
  • 181
  • 60
  • 20
  • 13
Time of year
Traveler type
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Selected filters
  • Filter
  • English
Popular mentions
Malrantoo wrote a review Oct 2020
Liverpool, United Kingdom103 contributions39 helpful votes
Great hotel in the perfect location right in the centre of Palermo - friendly and efficient staff who spoke perfect English and were always available to offer advice on restaurants and places to visit. The hotel organised the transfer from and back to the Airport which worked well 😃
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Date of stay: October 2020Trip type: Traveled as a couple
tonnolibero wrote a review Aug 2020
Udine, Italy95 contributions59 helpful votes
The hotel is beautiful, the courtesy of the reception is unique and the quality of the service. Only the breakfast was terrible, nothing special, no traditional food, all standard, like in a hotel three stars. It's a pity.
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Date of stay: August 2020Trip type: Traveled as a couple
1 Helpful vote
R0vers1883 wrote a review Jul 2020
Yeovil, United Kingdom8 contributions2 helpful votes
Excellent customer service. Staff all spoke very good English and were courteous and engaging. The location is super right opposite the Massimo Theatre and on the main street Via Maqueda where there are lots of street food options and trattorias down the numerous side streets. The cathedral and normal palace are within walking distance. It is about a 20 minute walk to the railway station so we made use of the airport transfer service which was great. On arrival the staff carried our bags up the stairs into the hotel. All staff wear face masks and there is plenty of hand sanitiser available. Breakfast was served in the room to reduce risk of covid. Minor downside was that the safe was not working when we arrived. However, this was quickly fixed and meanwhile the hotel looked after our valuables. Our room was at the back of the hotel with no view but it was very clean, comfortable and quiet. Palermo is interesting. I would definitely recommend this hotel for a one or two night stay.
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Date of stay: July 2020
04101andbeyond wrote a review Mar 2020
Portland, Maine20 contributions8 helpful votes
We can’t say enough about the customer service of this hotel. We have had to change our plans due to the virus. This hotel has been the most flexible with us in changing our dates and helping us make sure or Sicily vacation can still happen. Our thoughts are with the Italians during this time and we can’t wait to be there in January!
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Date of stay: March 2020Trip type: Traveled as a couple
1 Helpful vote
vardi2015 wrote a review Mar 2020
Tel Aviv, Israel45 contributions8 helpful votes
The staff at the reception were very uncooperative and antipathetic. They gave us rooms at the second floor that were dirty and very badly maintained. A bed was broken. The shower was broken in another room. The glass was broken in two rooms. some of the rooms were stinking and not clean, When we asked to change they lied and said the hotel was full and than we found out that all the sicth floor was empty. when we asked for more pillows they said they don't have more pillows and later we found out they have a lot, and so forth.
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Date of stay: August 2019
Response from Massimo Plaza Hotel Palermo, Direttore generale at Massimo Plaza Hotel
Responded Jul 19, 2020
Si tratta di una frode. Di una recensione FALSA. La struttura di cui si parla non è il Massimo Plaza Hotel. Tutto dimostrabile dal fatto che niente di cio' descritto corrisponde alla realta' dei fatti. Speriamo che questa recensione venga rimossa direttamente da tripadvisor
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$103 - $384 (Based on Average Rates for a Standard Room)
massimo plaza palermo, hotel massimo plaza
ItalySicilyProvince of PalermoPalermoSeralcadio
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Frequently Asked Questions about Massimo Plaza Hotel
Which popular attractions are close to Massimo Plaza Hotel?
Nearby attractions include Nobile e Monumentale Chiesa dell'Immacolata Concezione al Capo (0.3 miles), Oratorio di Santa Cita (0.3 miles), and Palazzo Branciforte (0.2 miles).
What are some of the property amenities at Massimo Plaza Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Massimo Plaza Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Massimo Plaza Hotel?
Guests can enjoy free breakfast, a lounge, and a free welcome drink during their stay.
Is parking available at Massimo Plaza Hotel?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Massimo Plaza Hotel?
Conveniently located restaurants include Biga Genio e Farina, Le Angeliche, and SpremiAmO.
Does Massimo Plaza Hotel have an airport shuttle?
Yes, Massimo Plaza Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Massimo Plaza Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Massimo Plaza Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to Massimo Plaza Hotel?
Many travelers enjoy visiting Palazzo Conte Federico (0.6 miles), Palazzo Drago Airoldi di Santa Colomba (0.4 miles), and Oratorio di Santa Cita (0.3 miles).
Does Massimo Plaza Hotel have any great views?
Yes, guests often enjoy the city view available here.