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Cristal Palace Hotel

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294 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

The desk staff are delightful. The hotel is clean and comfortable. The location is ideal. The room was smaller than I expected and the breakfast lacked some fruit but all in all I would highly recommend this hotel.

Thank Gina D
Galway, Ireland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The room we stayed was OK - big, clean, comfortable. Though the view was not great and we got twin beds instead of a double (we were traveling as a couple), the overall experience was good. Breakfast for nice, service was good, and the location was just great - close to the main attractions of Palermo.

1 Thank Lusine M
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Very friendly staff, very central easy to get around. Nice atmosphere. Stayed 6 nights. I really recommended this place. I'll stay there again for sure! Good option for breakfast. Good response for extra requeste needed.

Review collected in partnership with Amoma.com

2 Thank Juliana S
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at the Cristal Palace Hotel from the 4th to the 7th July 2016. Comfortable , city center hotel which Me and my wife enjoyed. Staff very helpful and speak good English. Hotel surrounded by best city restaurants all within a few meters walk. Would return again.

Thank vallettaMalta
Sydney, Australia
2 reviews
2 of 5 stars Reviewed 3 weeks ago via mobile

My husband and I booked 3 nights Negatives: - Staff do not speak English well enough at all - Bath towels are not provided unless specifically asked for (in the room are bath mat type of 'towels' and tiny hand towels) - On day 2 I asked for bath towels and never arrived - Staff member Veronica promised to call... More 

Thank veronika b

Travelers are raving about these Palermo hotels

Boston, Massachusetts, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 weeks ago via mobile

My husband and I are currently staying here as part of a 1.5 week journey through Sicily. The hotel is centrally located, clean, and the breakfast is great. The WiFi is spotty at best, and the air conditioning doesn't work properly. My husband asked the front desk 4 times to look at our AC unit - and each time we... More 

Thank Cristy M
Fort William, United Kingdom
2 reviews
2 of 5 stars Reviewed June 18, 2016

Hotel rated as 4 star. Sadly this is not the case,. It might scrape a 3 if one was being generous. here are reasons - 15 euro a night parking., poor quality fixtures and fittings, crazed sanitary wear, cheap finishings, mouldy grouting,over 100 tv channels - all in Italian. Windows cracking and creak in heat/ wind. Never offered assistance with... More 

Thank rmccover
San Francisco, California
Level Contributor
330 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 484 helpful votes
4 of 5 stars Reviewed June 8, 2016

This is the 4th stop of our recent two week Italian journey. Upon arriving Palermo from the ferry dock, we walked about 15min. to the hotel near Teatro Politanmea. It was only around 7am and not ready for check-in yet. To the staff's credit (Thanks Carlo), they stowed our bags and invited us to have breakfast downstairs which was a... More 

1 Thank toga1k
London, United Kingdom
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 16, 2016

Hotel looks good from first impressions and staff at front of house were friendly and spoke good English and were able to help us out with sightseeing. Easy to get to the square for hop on/off bus. Breakfast was plentiful and once again helpful staff who would cook fresh eggs and bacon. Don't go down to breakfast at 7 am... More 

Thank ljay100
Bedford, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed April 22, 2016 via mobile

Very poor impression. We arrived as planned late around 10pm. Arranged vegetarian dinner was a plate of cold meats and some processed cheese under the meat, and therefore inedible. No wine and water as paid for in advance but were charged several Euros for using a small bottle from the minibar. Around 11:30 pm a large gang of teenagers entered... More 

2 Thank Nicholas F
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115 photos of this hotel

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Room/Suite (24)
Hotel & Grounds (20)
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Bathroom (14)
Dining (1)
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Management photos: Courtesy of the property manager

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Room/Suite (8)
View from Room (1)
Hotel & Grounds (2)
Dining (7)
Business Center/Function Rooms (1)
Other (2)
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  • Free Breakfast
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Laundry Service
  • Conference Facilities
  • Meeting Rooms
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Situated in the historical center of the city of Palermo, the Cristal Palace Hotel is ideal resting for the visit of the city. Its intense history passes through civilization and different and conflicting dominations, that have determined the various faces of it: the rich Arabic city with the magnificent palaces to the center of luxuriant tropical gardens, the cultured and refined Palermo of Fred II, the Baroque city and the Palermo liberty and elegant. The HALL is very simple, with a minimal style that makes the pleasant structure, adjust to a guest leisure and business and is an elegant place to the demands of the guest. The restaurant of the Cristal Palace Hotel proposes to own guests a various choice of typical and national dishes, as the example of the culinary art of our earth. Our restaurant has an original Menu but also a simple Menu characterized from the Mediterranean cuisine. Cristal Palace Hotel is perfect to organize different congresses. The hotel will have a room equipped for meeting and congresses with maximum capacity up to 100 people. In the Cristal Palace Hotel we have two Junior suite. The Junior Suites are realized in a big spaces. It will be characterized by an angle reading, with a desk, usable also as plan job. Separated bath in two parts with a of Tub whirlpool bath and Shower. The Cristal Palace Hotel is sure the hotel for every person: the tourist or the business man here will find a good hospitality. Because in the Cristal Palace, the hospitality is at home!!!!! ... more   less 

Additional Information about Cristal Palace Hotel

Address: Via Roma 477 a/d, 90139, Palermo, Sicily, Italy
Location: Italy > Sicily > Province of Palermo > Palermo > Politeama
Price Range: $64 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cristal Palace Hotel 4*
Number of rooms: 85
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Also Known As:
Cristal Palace Palermo
Hotel Cristal Palace
Palermo Cristal Palace
Cristal Palace Hotel Palermo, Sicily
Hotel Style:
#29 Luxury Hotel in Palermo
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