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Astoria Palace Hotel

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Via Montepellegrino 62, 90142, Palermo, Sicily Italy
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Traveler (675)
Room & Suite (315)
Dining (61)

About

#96 of 115 hotels in Palermo
Location
Cleanliness
Service
Value
Astoria Palace Hotel is an impressive building of 320 rooms situated at about 500 meter from the harbour of Palermo. Finally, a public bus will take you to Mondello, one of most important beach of the city. The building almost fully restructured in the year 2009 will offer you different services: 4 excellent restaurants, one bar in the main floor and one in our roof where you can enjoy of a wonderful view of all the city, 8 meeting- rooms (from 10 till 650 seats with all high tech facilities for demanding business guests) , health area, reception open 24 hours room service, laundry service , PARKING FREE INTERNET CONNECTION. All the rooms very cured in their furnishing offer all the comforts of a four stars category: Air conditioning, heating, digital tv, Wi-Fi connection, safety box, phone, minibar, hair dryer. Reserve your stay at Astoria Palace Hotel and enjoy of our staff’s attentions
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Full view
Property amenities
Paid private parking nearby
Free internet
Free breakfast
Airport transportation
Business Center with Internet Access
Conference facilities
Baggage storage
Concierge
Parking
Public wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Italian
1657Reviews8Q+A43Room tips
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Mahala r wrote a review May 2021
1 contribution
Stay in this hotel for some time and I find that it is at the height of the 4 stars except the restaurant which in my opin is not even worth a star The service is good but the food is extremely badion .Chef knows how to cook If you are staying at this hotel try not to eat there
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Date of stay: March 2021
Location
Cleanliness
Service
Trip type: Traveled on business
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Response from Anna Sozzi, Marketing at Astoria Palace Hotel
Responded 3 weeks ago
Dear 565mahalar thanks for your review. We are delighted that you have been our guest and that you enjoyed it. We are sorry that you did not find the food good, because we are very attentive to catering which is one of our strengths. We hope to host her again in our hotel to make her change her mind. thank you for reviews on trip advisor
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Sophie wrote a review Sep 2020
1 contribution2 helpful votes
I chose this hotel because it was 4 star and close to the centre. However I would not recommend to anyone. They have varying levels of rooms from economy standard and superior. I would not recommend as my room stank of smoke. When I mentioned to reception I wanted my money back the lady told me it was ‘’my problem?’ Very argumentative and not willing to apologise when I had breathed in a large amount of smoke during a global pandemic. The room had a sign saying no smoking and a fine would be made if people smoked. However the hotel staff failed to recognise or apologise for what had happened. Terrible service and I will be claiming back the money lost
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Date of stay: September 2020Trip type: Traveled solo
2 Helpful votes
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Response from Vincenzo Polizzi, Marketing at Astoria Palace Hotel
Responded Oct 19, 2020
Dear Sophie, we are sorry to know that you didn't enjoyed your stay at our hotel. About your negative experience, it's important for us to clarify some questions. All our rooms are non-smoking and each room has smoke detectors to uninhibit and act as a deterrent to avoid smoking in the room, with signs confirming this. Having clarified this point, it is good ethics, morality and education to respect what we have requested. Despite this, all the rooms are sanitized on departure, therefore the unpleasant smell of smoke is completely eradicated. Unfortunately, it was not possible to solve your problem because any room change seemed to her welcome. We hope to be able to host you again to show you our improvements in problem solving. Best Regards,
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Isaac M. Hanzel wrote a review Jan 2020
Ljubljana, Slovenia9 contributions8 helpful votes
Hotel's location is walking distance to the downtown and old city of Palermo. From Falcone-Borsellino airport takes about 30 min to get there with taxi. Hotel room was big, squeaky clean and nice renovated bathroom. Dinner was delicious and self-service breakfast was full of choice even if I was a bit late. The only thing bothering me was the lockdown of the premises at night. And you have to wake up the night security to enter. All in all it is good hotel and I will be happy to use it again.
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Date of stay: December 2019Trip type: Traveled on business
1 Helpful vote
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Rochelle1129 wrote a review Oct 2019
Ephrata, Pennsylvania12 contributions16 helpful votes
Stayed 3 nights in the Astoria Palace hotel. While the hotel was decent and clean, it was like staying in a monastery. The walls were bare, the lighting bad and the floor was hard tile. The surrounding neighborhood was really dirty, and lacking a choice of restaurants. This hotel was also far from the city center.
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Date of stay: September 2019Trip type: Traveled as a couple
1 Helpful vote
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phillipk8 wrote a review Sep 2019
Newcastle, Australia802 contributions305 helpful votes
Only had one night on our tour at this hotel but have to say even though the room was on the small size (I’m a single traveler) it was very well cleaned . Bathroom well appointed. Breakfast was as good as I have had anywhere in Italy 🇮🇹. As I’m a walker it was in a good area to go for a walk . Was very disappointed with the lack of service at the main bar on the ground floor ,Both men in the bar seemed not to care about providing service even if you could get their attention . In fact 5 of us walked out of the bar when we asked for our drink order to be taken ... ( his reply was I’m busy and when I’m able to take your order I will come over ) it was the way he told us . So we all got up and left for a bar nearby( also much cheaper than hotel ) The bar waiters let the hotel down and cost the hotel as the five of us had drinks and dinner outside of hotel, Maybe the management should look at this problem ... that is happening in the bar . Don’t like being negative But !!!!!!!
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Date of stay: September 2019Trip type: Traveled with friends
1 Helpful vote
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PRICE RANGE
$40 - $111 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
astoria palace palermo, hotel astoria palace
LOCATION
ItalySicilyProvince of PalermoPalermo
NUMBER OF ROOMS
326
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Frequently Asked Questions about Astoria Palace Hotel
Which popular attractions are close to Astoria Palace Hotel?
Nearby attractions include Mercato ortofrutticolo (0.2 miles), Oro Colato (0.3 miles), and A Putia (0.2 miles).
What are some of the property amenities at Astoria Palace Hotel?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
Which room amenities are available at Astoria Palace Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Astoria Palace Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Astoria Palace Hotel?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Astoria Palace Hotel?
Conveniently located restaurants include Mili Sushi, Al Gelatone, and Braceria Savoca.
Does Astoria Palace Hotel have an airport shuttle?
Yes, Astoria Palace Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Astoria Palace Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Astoria Palace Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Astoria Palace Hotel?
The staff speaks multiple languages, including English, French, and Italian.
Are there any historical sites close to Astoria Palace Hotel?
Many travelers enjoy visiting Palazzo Conte Federico (1.9 miles), Palazzo Drago Airoldi di Santa Colomba (1.7 miles), and Oratorio di Santa Cita (1.3 miles).