My wife and I enjoyed three nights at the Rocco Forte Villa Igiea in April, 2023. I recommend the hotel. We had a Superior Suite with Terrace, upgraded from a standard Superior Suite. The absence of “sea view” in the name means we looked at the hillside across from the front of the hotel. It wasn’t quite the leafy experience I imagined, but it did give our large terrace morning shade. The terrace (which was right over the hotel’s porte cochere) was equipped with multiple umbrellas provide shaded seating in the afternoon. On the whole, I wasn’t sorry I opted for the cheaper non-sea view side, since the sea view, while nice, was somewhat obstructed by the gardens (and, to the right of the hotel, the view is Palermo’s industrial harbor). And, we had the view at breakfast and whenever we went to lounge on the sea side of the hotel. The suite was large – a very commodious living room with a sofa and two easy chairs, as well as a desk. There was ample storage in dressers in the living room. Connecting to the large bedroom was a hallway of closets – more than I can ever imagine using. So, awards to the Villa Igiea for supporting in-room storage (The Carlyle, in New York, should take note). And, lighting in the bedroom, hallway, bathroom, and living room was excellent. You could read in each and every sitting location. Hotel room designers in the US responsible for the current trend for dreary rooms should take note. The bathroom was large with a separate shower and tub. We had two sinks. Both the bedroom and living room had French doors out to our terrace. The bed was very comfortable, and the pillows and linens at the luxury level. Our suite was quiet. Once I got the hang of the HVAC (you had to turn down the bedroom unit to much further than I’m used to in order to get the temperature I wanted), I was happy with the room temperature. Service outside of the breakfast restaurant was excellent across the board. The concierges, in particular, provided excellent advice and made arrangements swiftly. The only service hiccup was at our second breakfast, where my egg order somehow got lost. The waiter didn’t seem particularly interested in solving the problem, so I had to escalate. The breakfast buffet, was excellent, however. The hotel is well outside of the touristic part of Palermo. And the immediate neighborhood is uninviting. But, the hotel’s extensive grounds make the neighborhood a moot point. Free hourly shuttles are provided to take guests to the heart of Palermo, with returns on the half hour. The transfer service worked well for us. This is a delightful, well-managed, well-maintained hotel. I’d gladly come back. …
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.