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Grand Hotel Villa Igiea - MGallery by Sofitel

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#3 of 101 Hotels in Palermo
Certificate of Excellence
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Grand Hotel Villa Igiea - MGallery by Sofitel
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1,152 Reviews from our TripAdvisor Community

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Showing 572: English reviews
Darwen, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed today NEW

First of all, the hotel is STUNNING. The location overlooking the sea is so serene and you feel like you're in a castle inside the building. The rooms have a luxury feel to them and the maids attend to them with excellence. Breakfast has a wide choice and coffee service is super fast. The views overlooking the garden and harbour... More 

Helpful?
Thank Jessicanight
Paris
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Very close to town, the Villa Igiea overlooks a formidable view of the Palermo Bay and harbors (yachts marina, freight docks and Ferry terminals in the back). Service is abundant, good and friendly. The building itself is somewhat of a museum (very authentic and historical... from early 20th century for most part). Only regret is for breakfasts... Nice buffet, many... More 

Helpful?
Thank Kophil
Villa Igiea G, General Manager at Grand Hotel Villa Igiea - MGallery by Sofitel, responded to this review

Dear Kophil, Thank you very much for sharing your feeling following your recent stay at the Grand Hotel Villa Igiea MGallery by Sofitel. I am very happy that you enjoed your time spent here, such as our unique location and Liberty style. However, please be assured that I will take a precious note of all your remarks to guarantee continuos... More 

Falmouth, United Kingdom
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Being in the city of Palermo, we assumed we would be able to walk our from the hotel but this was not the case. We knew that it was by the water rather than the centre but we thought it would be possible to go out for meals.The area was too rough and the road too busy. On the other... More 

Helpful?
1 Thank Amelia H
Villa Igiea G, General Manager at Grand Hotel Villa Igiea - MGallery by Sofitel, responded to this review

Dear Amelia, Many thanks for sharing your positive feeling following your recent stay at Grand Hotel Villa Igiea MGallery by Sofitel. I agree, at some point Palermo may appear to be a city with no road rules, but you have just to get used to this crazy pace you will eventually enjoy it. However, I hope you appreciated the confort... More 

Bournemouth
Level Contributor
45 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for three nights on a quick tour of Italy. The building is beautiful and the staff attentive. My room was quite large and I would say good value for money. The selling point here I would say is the gardens at the rear of the hotel, facing Palermo harbour. Stunning and a great setting to sample a cocktail... More 

Helpful?
1 Thank bewlaybros
Villa Igiea G, General Manager at Grand Hotel Villa Igiea - MGallery by Sofitel, responded to this review

Dear Guest, Many thanks for sharing your feelings regarding Grand Hotel Villa Igiea MGallery by Sofitel. I am so happy that you enjoyed our beautiful garden that it develops along the whole sea side, overlooking a little harbour. Yet, when the sun goes down, you can relax a the Bar Des Arcades drinking a cocktail and listening to live piano... More 

Northville, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

My family and I recently took a trip to Sicily and stayed here. First off, the grounds are beautiful. Secondly, the staff here are incredibly welcoming and on top of their game. I would like to give a special thanks to Suan, Peter, Fazimil and Guiseppe for making our stay so comfortable. Upon our arrival in Sicily, we were told... More 

Helpful?
1 Thank hm1226
Villa Igiea G, Front Office Manager at Grand Hotel Villa Igiea - MGallery by Sofitel, responded to this review

Dear Guest, We are so happy that your stay with us left you full of beautiful memories. Your positive experience is the greatest award we could ever receive to keep striving for authentic and excellent service, with a Sicilian hospitality touch which often makes the difference. We hope to welcoming you back soon in the near future. Sincerely Vito Giglio... More 

Level Contributor
72 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed 1 week ago

Do not be fooled by the grand scale, beautiful setting, and old-world charm of the Villa Igiea. The hotel is dated on many levels. For starters ensure when making your reservations that you insist on the main building. There are some very scary outbuildings that are far removed from the central hotel, along dark and uninhabited sidewalks under prison-like monoliths... More 

Helpful?
2 Thank GGW135
Villa Igiea G, General Manager at Grand Hotel Villa Igiea - MGallery by Sofitel, responded to this review

Dear Guest, Firstly, I thank you for sharing your comments following your very recent stay at the Grand Hotel Villa Igiea MGallery by Sofitel. I am truly sorry that your experience left you disappointed from the very first start. Please be assured that all Team is very keen on greeting and looking after our little Guests, and please accept my... More 

Denmark
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Fantasia view overlooking Palermo harbor. Rooms are big and wonderful. Our superior room had a view, but looked similar to our classic room - on top that room also had a bath tub?! I requested an upgrade, since I am an Accor member - no luck. Pool area is very nice, but rather small. Worst in this hotel are the... More 

Helpful?
1 Thank LouiseSHusted
Villa Igiea G, General Manager at Grand Hotel Villa Igiea - MGallery by Sofitel, responded to this review

Dear Louise, I truly appreciate your shared comments regarding Grand Hotel Villa Igiea MGallery by Sofitel. Please be assured I will take a good note of your feedback and concerns as it is very important to us in order to improve the quality of our services and facilities. I thank you once more and I hope to welcome you back... More 

Sliema, Malta
Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This rates as the most beautiful hotel I have stayed at, and I stay more that 150days in hotels per year. The hotel is lavish without being ostentatious, with a great history. Staff are extremely welcoming and multi-lingual. The luxury and beauty of the hotel is only surpassed by the fantastic gardens. Wonderfully tendered with a very large variety of... More 

Helpful?
Thank mitktc
Villa Igiea G, General Manager at Grand Hotel Villa Igiea - MGallery by Sofitel, responded to this review

Dear Guest, As the General Manager of this beautiful Hotel, after reading your wonderful review, I feel very proud to have been part of your experience through our services and people. At the Grand Hotel Villa Igiea MGallery by Sofitel we strive to provide authentic and memorable experiences to all our Guests...following the old tradition of Sicilian hospitality. I truly... More 

Manchester
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed with my husband and daughter for 2 nights. We had a great time. This hotel is full of old world charm, this comes at a cost, however I feel the experience is worth it. Our room was lovely, no balcony, but we managed as only there 2 nights, could have been a problem if the stay was longer.... More 

Helpful?
Thank Frances41
Villa Igiea G, General Manager at Grand Hotel Villa Igiea - MGallery by Sofitel, responded to this review

Dear Frances, What a wonderful gift you gave to Grand Hotel Villa Igiea MGallery by Sofitel ! Your comments are so beautiful, and we are very happy that you spent a wonderful time with us. Thanks to your positive feedback, all Team will be more encouraged to keep on striving for authentic and excellent service. We are looking forward to... More 

London, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Details is what makes a hotel a 5 stars . Unfortunately lots of those are missing or are poor. Beautiful building , ok pool, friendly stuff are some pluses . Terrible gym! Half of the machine is broken or makes noises . Communication between the different stuff department could be improved .

Helpful?
Thank Army1962
Villa Igiea G, General Manager at Grand Hotel Villa Igiea - MGallery by Sofitel, responded to this review

Dear Guest, Thank you for sharing your feedback and please be assured that I will take your valuable comments under serious consideration. They are precious iinstruments which help us to improve the quality of our services and facilities. I truly hope you will come back soon and that your next stay with us will exceed your expectations. Sincerely Vito Giglio... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Cuvee du Jour
Cuvee du Jour
Cuisines: Mediterranean, Italian, Gluten Free Options
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
A 5-STAR PALACE ON THE BEAUTIFUL COAST IN PALERMO The Grand Hotel Villa Igiea brings you a 5 star hotel experience in a sumptuous villa right on the Palermo coast, the historical capital of sun-soaked Sicily. The villa, restored by renowned Art Nouveau architect Ernesto Basile at the end of the 19th century for the Florio family, still has its original frescoes, decoration and furniture. We have added state-of-the art facilities and gastronomic restaurants for a sublime stay in Sicily. ... more   less 

Additional Information about Grand Hotel Villa Igiea - MGallery by Sofitel

Address: Salita Belmonte 43, 90142, Palermo, Sicily, Italy (Formerly Grand Hotel Villa Igiea)
Location: Italy > Sicily > Province of Palermo > Palermo
Price Range: $145 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Villa Igiea - MGallery by Sofitel 5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Hilton Hotel Palermo
Hilton Palermo
Palermo Hilton
Villa Igiea
Grand Hotel Villa Igiea - MGallery By Sofitel Palermo, Sicily
Hotel Style:
#2 Luxury Hotel in Palermo
#5 Business Hotel in Palermo
#9 Family Hotel in Palermo
#17 Romantic Hotel in Palermo
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