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Grand Hotel et Des Palmes

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Via Roma 398, 90139, Palermo, Sicily Italy
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Traveler (830)
Room & Suite (350)
Dining (141)

About

#40 of 110 hotels in Palermo
Location
Cleanliness
Service
Value
LOCATED IN THE HISTORICAL CENTRE OF PALERMO, SICILY. Founded in 1874 and renovated in 1907 by one of the great masters of the Art Nouveau Style, Ernesto Basile, the exquisite Grand Hotel Et Des Palmes hotel exudes historical charm. Grand decor of marble floors and antiques combine nicely with very latest technology to make your stay a memorable one. The recently restored restaurant, bar and banquet room can host all your personal and professional events in great style turning them into unforgettable moments.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Free breakfast
Car hire
Business Center with Internet Access
Conference facilities
Baggage storage
Concierge
Paid private parking nearby
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Private balcony
Room service
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
Telephone
Clothes rack
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Classic
Languages Spoken
English, French, Italian
1,738Reviews24Q+A100Room tips
Traveler rating
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  • 141
  • 82
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Filomena2_12 wrote a review May 2019
Melbourne, Victoria, Australia24 contributions3 helpful votes
Gave this a hotel a poor rating because they emailed me 2 weeks before my stay to say they are renovating the property. we were already on our European holiday so finding another hotel was stressful. why did they take bookings when they knew works were going to start? While in Palermo we did walk past the hotel and it looks amazing would have loved to have stayed. Will be a wonderful hotel to stay in once completed. Very elegant.
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Review collected in partnership with this hotel
Date of stay: May 2019Trip type: Traveled with friends
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New H wrote a review May 2019
London, United Kingdom5 contributions1 helpful vote
The hotel has real history with beautiful features in entrance and dining rooms, however rooms are shabby. Staff are friendly and helpful. No parking at hotel, but have off site valet facility costing Eur 25/day. Also be aware parts of city have a congestion charge zones, which I unknowing entered getting a admin charge form 'Italy Car Rental' Eur 60 plus the fine from the Police Eur 90.
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Date of stay: June 2018
Rooms
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Sleep Quality
Trip type: Traveled as a couple
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John H wrote a review Mar 2019
London, United Kingdom143 contributions36 helpful votes
a lovely historical hotel maybe needing a little TLC. Grand dining room made breakfast a treat. The Concierge was very helpful in getting us round Palermo sights restaurants etc. Rooms very comfortable and relatively quiet considering the bustle of Palermo which can be like New York at night. Would certainly visit again. Good location near bus stops for airport and relatively easy walks to all the central sights
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Date of stay: April 2018
Rooms
Cleanliness
Service
Trip type: Traveled as a couple
Room Tip: rear of building for a quieter night
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Response from gsapienza, Direttore generale at Grand Hotel et Des Palmes
Responded Mar 18, 2019
Dear sir thank you for your email. The hotel is closed for works of refurbishment . I hope to see you again in 2020 Kind regards Giovanni Sapienza General manager
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paolo2404 wrote a review Jan 2019
London, United Kingdom114 contributions64 helpful votes
The worst hotel I have stayed It should be closed and go under full renovation Sad, dirty, falling apart....terrible bed, bad shower, dirty carpet, bad breakfast leaking ceilings all over the place I would not walk bare foot in the bed room
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Review collected in partnership with this hotel
Date of stay: January 2019Trip type: Traveled on business
Room Tip: No tip just DONT GO
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Response from gsapienza, Direttore generale at Grand Hotel et Des Palmes
Responded Jan 28, 2019
Dear Mr Paolo we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us to be able to grow and as exhortation to do our best. Moreover, we thank you for having chosen our hotel for your recent stay in Palermo. We are very sorry to know we haven’t satisfied your expectations. In addition, we thank you for your criticisms and we would like to let you know that we are working to set them right as soon as possible. As you wish the hotel will be closed for 2 years. Best Regards Giovanni Sapienza General Manager
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Sarah S wrote a review Jan 2019
Tampa, Florida7 contributions3 helpful votes
We thoroughly enjoyed spending three nights at this beautiful hotel. Our room had been updated and was large and comfortable. The breakfast was included and very nice. The location is ideal for exploring the historic center of Palermo.
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Review collected in partnership with this hotel
Date of stay: January 2019Trip type: Traveled as a couple
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Response from gsapienza, Direttore generale at Grand Hotel et Des Palmes
Responded Jan 28, 2019
Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us, both to be able to grow and as exhortation to do our best and celebrate our successes. Moreover, we thank you for having chosen our hotel for your recent stay in Palermo. We are very happy to have satisfied your expectations and to have left a good memory of your experience with us. In addition, we thank you for your criticisms and we would like to let you know that we are working to set them right as soon as possible. We look forward to welcoming you to our hotel once more and to keep deserving your preference. Best Regards Giovanni Sapienza General Manager
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ALSO KNOWN AS
grand hotel palermo
LOCATION
ItalySicilyProvince of PalermoPalermoPoliteama
NUMBER OF ROOMS
98
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Frequently Asked Questions about Grand Hotel et Des Palmes
Which popular attractions are close to Grand Hotel et Des Palmes?
Nearby attractions include Palazzo Branciforte (0.2 miles), Teatro Massimo (0.2 miles), and Museo Archeologico Regionale "Antonino Salinas" (0.2 miles).
What are some of the property amenities at Grand Hotel et Des Palmes?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Grand Hotel et Des Palmes?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel et Des Palmes?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hotel et Des Palmes?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to Grand Hotel et Des Palmes?
Conveniently located restaurants include Il Culinario, Bebop Ristorante, and Donna Eleonora Ristorante.
Are any cleaning services offered at Grand Hotel et Des Palmes?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hotel et Des Palmes offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hotel et Des Palmes?
The staff speaks multiple languages, including English, French, and Italian.
Are there any historical sites close to Grand Hotel et Des Palmes?
Many travelers enjoy visiting Palazzo Conte Federico (0.8 miles), Palazzo Drago Airoldi di Santa Colomba (0.6 miles), and Oratorio di Santa Cita (0.3 miles).
Is Grand Hotel et Des Palmes accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.