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Grand Hotel et Des Palmes

Via Roma 398, 90139, Palermo, Sicily Italy
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Traveler (172)
Room & Suite (14)
Dining (6)
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Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

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About

#3 of 113 hotels in Palermo
Location
4.8
Cleanliness
5.0
Service
4.8
Value
4.4
Travelers' Choice
LOCATED IN THE HISTORICAL CENTRE OF PALERMO, SICILY. Founded in 1874 and renovated in 1907 by one of the great masters of the Art Nouveau Style, Ernesto Basile, the exquisite Grand Hotel Et Des Palmes hotel exudes historical charm. Grand decor of marble floors and antiques combine nicely with very latest technology to make your stay a memorable one. The recently restored restaurant, bar and banquet room can host all your personal and professional events in great style turning them into unforgettable moments.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Conference facilities
Baggage storage
Paid private parking nearby
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Car hire
Taxi service
Banquet room
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Private balcony
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Clothes rack
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Historic Hotel
Classic
Languages Spoken
English, French, Italian
4.5
4.5 of 5 bubbles289 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Grand Hotel et Des Palmes is celebrated for its sophisticated charm and modern conveniences, offering a luxurious stay in the heart of the city. Its prime location is a stone's throw from key attractions and shopping venues. Guests have called out the hotel's spotless cleanliness and high-end amenities, including a lauded rooftop terrace and gym. While the rooms receive applause for their comfort and quietness, the hotel's vibrant evening entertainment also stands out. Although the service generally garners praise, some travelers have reported occasional lapses, and opinions on value vary.
Location
Central
Atmosphere
Sophisticated
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Inconsistent
Amenities
Opulent
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289Reviews1Q+A13Room tips
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Michelle D wrote a review Feb 2024
Mount Waverley, Australia6 contributions
Lovely hotel, very clean and comfortable beds. Good buffet breakfast, they looked after my daughter who is coeliac with plenty of food choices. Rooftop bar is worth a visit too. Would definitely stay again if in Palermo.
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Review collected in partnership with this hotel
Date of stay: January 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Giuseppina Costantino, Direttore generale at Grand Hotel et Des Palmes
Responded 2 days ago
Dear guest, thank you for your lovely review! We are delighted to hear that you enjoyed your stay at our hotel and that our amenities and services met your expectations. We are glad to have accommodated your daughter's dietary needs and that you enjoyed our rooftop bar. We would be happy to welcome you back in the future. Thank you for choosing our hotel. Giuseppina Costantino Executive Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Luxury Traveller wrote a review Feb 2024
Türkiye390 contributions
We chose this hotel because of its location in the center of the town. It is a nice hotel but not a 5 star hotel for me. The staff are very kind and the rooms are ok . Not luxury at all. The breakfast was nice. There is a restaurant at the rooftop which is quiet nice.
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Date of stay: August 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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elmaktoum181 wrote a review Dec 2023
Dubai, United Arab Emirates11 contributions
The location is good and the place is clean but the service is awful (had to wait an hour for a cup of tea at breakfast) They did not warn us about the party the the hotel was hosting the night of my family’s stay. The loud noise was heard from my family in four different rooms until 3am. After the DJ set was over, fireworks started! I barely slept the entire night. Nothing was changed or compensated for after many complaints. The street noise was heard the whole night too. It is at a good location but the thin windows did not isolate any sound.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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john p wrote a review Dec 2023
Buffalo, New York1 contribution
What an amazing hotel with first class amenities and staff to complete the package. With historical architecture and complete renovation only a few years ago, des Palmes was by far the best hotel after stays in Florence, Rome, Sorrento and Salerno. Dario and Vito were outstanding in recommendations as well as helping me with a couple of special needs. Breakfasts were very well done with attentive staff, great selection in a beautiful setting. Don’t hesitate, stay here, you won’t be sorry.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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fyrtwk wrote a review Nov 2023
San Jose, California1 contribution
I love this hotel and stay there multiple times a year. The rooms and hotel are beautiful. The food is wonderful and drinks are amazing. The best part of the hotel is the staff! They are so friendly and helpful. Words alone doesn’t do this hotel justice, you must experience it to see how great it is! Five stars!
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Review collected in partnership with this hotel
Date of stay: November 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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d_kester wrote a review Nov 2023
East Amherst, New York83 contributions
We've all experienced this: book a hotel based on reviews here, arrive at hotel, and it's not quite as nice as we expected. But not at the Palmes! It was even better than expected! Beautiful public spaces, large luxurious rooms, very friendly staff. Often 19th century European "Grand Hotels" feel very 19th century: worn out, way past their prime. Not the Palmes! Everything felt fresh, clean, and new. Highly recommended!
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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SonomaMark wrote a review Nov 2023
Palm Springs, California49 contributions
Beautiful hotel with great staff and wonderful breakfast. “Superior” room lacked basic 5-star amenities, including a reading chair (in the empty corner), an extra blanket or duvet, and artwork on the walls. Location was excellent for exploring Palermo by foot.
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Date of stay: October 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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dc1002 wrote a review Nov 2023
Chesterfield, United Kingdom3 contributions
Quite simply a magnificent experience. From the building and the interior design to the team who work within it. Surroundings are wonderful and the service was just excellent A wonderful place - we will be going back
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Review collected in partnership with this hotel
Date of stay: November 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Valerie S wrote a review Nov 2023
Montreal, Canada1 contribution
The hotel was clean and the location convenient. All of the staff was friendly and the room very large for a European hotel. Common areas were also very nice and spacious. Breakfast was great and the room very nice space to relax.
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Review collected in partnership with this hotel
Date of stay: November 2023
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Rooms
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Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Henry A wrote a review Nov 2023
2 contributions
The Hotel itself is very nice. The rooms were clean and of nice size. Thats where the good ends. The room we stayed in had something above us making noise at all hours of the day. Since we were on the top floor I can only guess that it was workers in the restaurant or some sort of maintenance. Impossible to sleep with the noise all night along with the AC not working. We ate at the 5th floor restaurant both nights we stayed at the hotel. The first night was pleasant however the 2nd night was terrible. Stick to the sushi menu because their “Italian twist” menu is not good and it took forever to get our food. We were also not given the wine that we ordered but were instead charged for a higher priced bottle of wine. On to the worst part of the hotel, the bar on the 1st floor. The service is atrocious for both breakfast and drinks. It took 30 minutes at breakfast to get a cappuccino after reminding them that we did not get it. No apology was given. But I guess I should’ve been happy with actually getting it since when we went back for drinks and we sat at our table for 45 minutes after ordering a 2nd round of drinks and no one ever came with them or came to help. Save your money and find a better hotel, the service needs to vastly improve before they can even get to 3 stars.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Expect poor service and long waits at the bar and you won’t be disappointed.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$223 - $420 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel palermo
LOCATION
ItalySicilyProvince of PalermoPalermoPoliteama
NUMBER OF ROOMS
102
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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GRAND HOTEL ET DES PALMES - Updated 2024 Prices & Reviews (Palermo, Italy)

Frequently Asked Questions about Grand Hotel et Des Palmes
Which popular attractions are close to Grand Hotel et Des Palmes?
Nearby attractions include Teatro Politeama Garibaldi (0.2 miles), Teatro Massimo (0.2 miles), and Museo Archeologico Regionale "Antonino Salinas" (0.2 miles).
What are some of the property amenities at Grand Hotel et Des Palmes?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Grand Hotel et Des Palmes?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel et Des Palmes?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hotel et Des Palmes?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to Grand Hotel et Des Palmes?
Conveniently located restaurants include Finch Sushi, Otto Breakfast & Grill, and Scjavuru.
Does Grand Hotel et Des Palmes have airport transportation?
Yes, Grand Hotel et Des Palmes offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hotel et Des Palmes?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hotel et Des Palmes?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Grand Hotel et Des Palmes offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hotel et Des Palmes?
The staff speaks multiple languages, including English, French, and Italian.