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Via Roma 398, 90139, Palermo, Sicily Italy
Lowest prices for your stay
Booking.com
$367
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Only 2 left at
$418
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Priceline
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$288
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Free cancellation until 10/02/22
Hotels.com$417
Hotel Website$441
Travelocity$417
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Traveler (57)
Room & Suite (12)
Dining (5)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#36 of 116 hotels in Palermo
Location
5.0
Cleanliness
4.9
Service
4.4
Value
4.1
Travelers' Choice
LOCATED IN THE HISTORICAL CENTRE OF PALERMO, SICILY. Founded in 1874 and renovated in 1907 by one of the great masters of the Art Nouveau Style, Ernesto Basile, the exquisite Grand Hotel Et Des Palmes hotel exudes historical charm. Grand decor of marble floors and antiques combine nicely with very latest technology to make your stay a memorable one. The recently restored restaurant, bar and banquet room can host all your personal and professional events in great style turning them into unforgettable moments.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Conference facilities
Baggage storage
Paid private parking nearby
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Taxi service
Banquet room
Meeting rooms
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Room service
Safe
Minibar
Flatscreen TV
Bath / shower
Telephone
Clothes rack
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Romantic
Languages Spoken
English, French, Italian
48Reviews0Q+A2Room tips
Traveler rating
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  • 1
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Popular mentions
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Most Recent
Bargra wrote a review Sep 20
London, United Kingdom9 contributions2 helpful votes
We stayed for 7 nights in this sumptuous, art nouveau style hotel. The staff are polished, professional, friendly and very helpful at all levels. The terrace restaurant has wonderful views over the city, but strangely offers a large sushi menu (in Italy?) in addition to local dishes. Some people may value that, but we would have prferred more of the latter.
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Date of stay: September 2022
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Zach84Jake62 wrote a review Sep 5
New York City, New York308 contributions134 helpful votes
We booked two nights at this magnificent hotel. The location for touring was perfect. The design with updated old work elegance was superb. The windows were soundproof. The room from the flooring, moldings, fixtures. lighting, bedding were exquisite. The welcome sweets with a note was as well. The bathroom was perfectly functional and the large tub was welcomed after a long day of touring. The towels were fluffy. Lots of closet space. I can't imagine anyone not giving this 5 star. The breakfast had lots of choices and everything was delicious. The room was elegant. The service was even better than the beauty of the hotel. A special shout out to Valeria who helped me set up my day but also found a lost diamond earring and sent it to me. We will return and recommend this exquisite spot.
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Date of stay: August 2022
Value
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Adriana A wrote a review Jul 2022
Madrid, Spain4 contributions
Magnificent hotel in a great area of Palermo. Politeama area. Friendly staff very helpful and always ready to assist you. Filipo, the barman made the best Cosmpolitan ever. The rooms are comfortable with beautiful decor and have great views. Highly recommended
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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InTheMomentManhattan wrote a review Jun 2022
New York City, New York1122 contributions367 helpful votes
+1
The Hotel et Des Palmes has an indeed grand past. However it has been beautifully updated and refurbished. The public rooms are very grand. the breakfast buffet is extensive and served in a very elegant room. Service throughout the hotel is efficient and friendly. Our room had great windows overlooking Via Roma. The room itself was interestingly decorated in a minimalist way but still with lots of character. The bathroom was very serviceable. The only drawback is that the hotel is located slightly out of the most historic area of the old city. But still with easy walking to restaurants and cafes.
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Date of stay: February 2022
Value
Service
Sleep Quality
Room Tip: Ask for a room overlooking Via Roma
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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jclin10 wrote a review May 2022
New York City, New York123 contributions13 helpful votes
We wanted to give this place a 5-star review, not because the rooms were amazing (don’t get me wrong — they were definitely fine), but primarily because of the attentiveness of the staff. They arranged our COVID-19 PCR tests and, when one of our family members tested positive (as it turned out, a false positive), the staff went into overdrive on a Friday evening to help us find a different doctor. We really appreciated their care and attention, not to mention their successful efforts.
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Date of stay: March 2022
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altravelindia wrote a review May 2022
india240 contributions167 helpful votes
its an old old ,well refurbished in a decent location. the staff is very good and our check in was super. the breakfast was good. the rooms are well appointed and everything worked. the bathrooms were on the small side
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Date of stay: May 2022
Value
Service
Sleep Quality
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Sandra Weir wrote a review Apr 2022
8 contributions7 helpful votes
Stayed for 2 nights during Easter week. The hotel itself is nice looking and the rooms are small but comfortable. This is where it ends. Let's begin with the front desk staff... During the arrival, the two attendants were talking to each other and continued to do so for 5 minutes while I was standing waiting to check-in. They struggle with the English language, both to understand you and also to communicate back. Luckily, I speak Italian so I was able to quickly switch it in order for things to run smoother. Once settled, we decided to go to the hotel restaurant to have lunch. What a disaster! Firstly, they were cleaning the tables at 1pm, vacuuming and continued to do so as we sat at our table. Then, I ordered a green salad with tuna, what I received was old lettuce, not yet ripened tomatoes, and pieces of tuna. The best way I can describe it is that if you ever find yourself with a head of lettuce, a tomato, and tuna in your refrigerator, with no way of getting any other food, this is what you would toss together. I had to ask for oil and condiments and then the condiments were not left on the table, but taken away. The waitress had no idea how to serve and the barman or supervisor was too busy talking to his colleagues who came in to have a coffee. THIS IS NOT THE RESTAURANT QUALITY OF A 5 STAR HOTEL. Let's get to the "included" breakfast.... some old pastries, cheese, watery scrambled eggs and juices from a bottle. Not only was it awful, but the service was atrocious. It took 30 minutes to receive a cappuccino. But that's not the worst part, again, people that work in the hotel were seating at the bar, right in front of the pastry dish, talking and having coffee, were guests had to excuse themselves in order to reach the pastries. Guests wearing masks to serve themselves but workers basically spitting on the trays. Save yourself the trouble, if you're looking for a real 5 star hotel while in Palermo, this is not it.
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Date of stay: April 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marina Grancagnolo, Altro at Grand Hotel et Des Palmes
Responded May 3, 2022
Dear Madam, we are deeply sorry. We hope to welcome you back to our hotel and offer you our services that, thanks to you, we improve evry day. We are at your disposal.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Josh H wrote a review Mar 2022
7 contributions1 helpful vote
Beautifully restored gem from a different era. Excellent location right in one of main streets in town, minutes walk from the historic city center, a block below tens upon tens of restaurants on one of many pedestrian streets. Everything is nearby and easily walkable. As others have said, the staff is wonderful and seems genuinely happy to be working there - Bruno at the front, stopped what he was doing to give the history of the place and the restoration efforts that went into it, just because he caught me admiring the ceilings. The bar is fantastic. As is the restaurant, and breakfast. Rooms are generous in size and the bathrooms are knockouts. Worth the money.
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Date of stay: March 2022Trip type: Traveled as a couple
Room Tip: If you packed light, you could walk from the train station, straight out the front and keep going...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Krystin wrote a review Jan 2022
Chicago, Illinois12 contributions14 helpful votes
This is the best hotel in Palermo! Incredible service, the staff was soooo helpful and kind regarding activities and where to eat, just above and beyond service in every way. Valet parking was so fast snd wonderful, their breakfast buffet was amazinggg truly delicious and our room was phenomenal. Extremely comfortable beds and luxe bath, such a perfect spot to explore Sicily from and get some good rest. Highly recommend this to anyone staying in Palermo, also the location was perfect to walk to all of the beautiful spots and close to sooo much delicious food. Don’t miss this gem! Also they have an amazing bar with spectacular cocktails.
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Date of stay: January 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Dorothea wrote a review Jan 2022
Chicago, Illinois1 contribution
We visited Palermo from January 22-27 2022 and stayed at the Grand Hotel et Des Palmes. The hotel is beautiful integrating its history with modern amenities. The mixology bar and restaurant food and drinks were exceptional. We would especially commend the chief mixologist, sommelier Michal, and the front desk of Bruno and Alessandro. Definitely the place to stay in Palermo.
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Date of stay: January 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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12
PRICE RANGE
$245 - $430 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel palermo
LOCATION
ItalySicilyProvince of PalermoPalermoPoliteama
NUMBER OF ROOMS
102
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Frequently Asked Questions about Grand Hotel et Des Palmes
Which popular attractions are close to Grand Hotel et Des Palmes?
Nearby attractions include Teatro Massimo (0.2 miles), Museo Archeologico Regionale "Antonino Salinas" (0.2 miles), and Teatro Politeama Garibaldi (0.2 miles).
What are some of the property amenities at Grand Hotel et Des Palmes?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Grand Hotel et Des Palmes?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel et Des Palmes?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hotel et Des Palmes?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to Grand Hotel et Des Palmes?
Conveniently located restaurants include Sapori Perduti, Finch Sushi, and Il Culinario.
Are any cleaning services offered at Grand Hotel et Des Palmes?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hotel et Des Palmes?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Grand Hotel et Des Palmes offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hotel et Des Palmes?
The staff speaks multiple languages, including English, French, and Italian.
Are there any historical sites close to Grand Hotel et Des Palmes?
Many travelers enjoy visiting Palazzo Conte Federico (0.8 miles), Palazzo Drago Airoldi di Santa Colomba (0.6 miles), and Oratorio di Santa Cita (0.3 miles).