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Hotel Palazzo Sitano

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Hotel Palazzo Sitano
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1,016 Reviews from our TripAdvisor Community

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Showing 278: English reviews
Level Contributor
2 reviews
2 of 5 stars Reviewed 2 days ago NEW via mobile

Nice size room, however the room was not clean. Floor is scratched up. Toilet is stained and shower has mold. And there are what I hope are small fruit flys in the room. Staff seemed nice, however hotel looks run down. Shame, as it looks like it was nice at one time. I would not recommend. Hopefully management will take... More 

Helpful?
Thank Peter A
london
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I went there for a wedding, and I have to say they were extremely nice in the booking phase. very cordial and efficient. then we arrived and surprisingly we had a nice upgrade to a superior room, which was big and spacious. and very pretty too. so far so good. BUT little did we realise how noisy some streets of... More 

Helpful?
Thank DucatiMonster796
Budapest, Hungary
1 review
3 of 5 stars Reviewed 1 week ago NEW

The location is really good. Also the breakfast was good and the wifi is perfect. Unfortunately the staff is way more under the minimum expectasions: they were rude, not helping and not even greeting us. We have reported a bathroom issue right after our arrival and nothing happened during three days. No info or status update was received.

Review collected in partnership with this hotel

Helpful?
Thank RagazziSicilia
Atlanta, GA
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed 1 week ago

Disclosure - I worked in hotel management for 17 years with Marriott, Hilton, and others. I judge a hotel on comfort, cleanliness, and service. Palazzo Sitano failed every measure. We arrived on a Sunday by car. We parked on the street while we checked in. When I questioned where the valet parking for our car was the desk clerk informed... More 

Review collected in partnership with this hotel

Helpful?
Thank JimR3
Level Contributor
5 reviews
2 of 5 stars Reviewed 1 week ago via mobile

First at all the city Palermo where is located the hotel is really dirty, unsafe and stressful. Like a big ghetto . I would not recommend it for the tourist but only for the one business stay. The hotel looks really nice but the stuff is really unhappy. They never smiling to you and feels like not welcome. The breakfast... More 

Helpful?
Thank Marianna052
Ruislip
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is on one of Catania's main streets and is very centrally placed. Indeed the tour buses stop only yards away. Hotel Palazzo Sitano is an interesting building as part of it, which includes where we had breakfast, is at least 500 years old. The rooms are very comfortable and spotlessly clean although they are a little dark. Whilst... More 

Helpful?
Thank Michael N
Bristol, United Kingdom
Level Contributor
198 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location rescued this hotel, which we stayed at for two nights, from a poorer mark. Our room was very gloomy and had little space for our cases or unpacking. The bed was a little hard for our taste. The breakfasts in Sicily were not particularly good on our tour but this was worse than others with no fresh fruit,... More 

Helpful?
Thank Ken P
Alice Springs, Australia
1 review
3 of 5 stars Reviewed 3 weeks ago

Staff not very helpful . No maps , no tourist info , no bus info. When we had inquiry's they shrugged . Our room had a balcony facing the street so it was noisy from the downstairs bars , which we didn't mind but others may . Air con was very poor . Breakfast was good . Location was good

Review collected in partnership with this hotel

Helpful?
Thank lcantw_477884
London, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

we stayed here for two nights as part of Titan Tour of Sicily. The location is the selling point for this hotel. It is near to the port and other attractions. The breakfast was really disappointing, very average. The rooms have been refurbished but are so dark! the decor is predominately black! The shutters have to be kept closed for... More 

Helpful?
Thank Jenny S
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Just after staying at this hotel...location is amazing ..staff are friendly enough. The hotel is not the cleanest especially the rooms as they are not cleaned properly. The breakfast was ok and the value for money at 100euros a night was acceptable for Sisley. Not overjoyed with it and probably wouldn't say again

Helpful?
Thank Meath88
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Hotel Palazzo Sitano is located in a fully renovated “palazzo” from the 18th century.The former convent skillfully combines traditional architecture with modern interior design in a light, airy, friendly way.The hotel’s common areas include a gorgeous arcade hall where breakfast is served, a modern bar with comfy lounge furniture, a cushy library with business stations and a small wellness area.Its 86 rooms and suites with modern amenities and comfortable beds feature mainly clear, sleek lines mixed with small playful details.The hotel is located in the heart of Palermo’s old town near the historical harbor, it is fully air conditioned and it offers a conference room equipped with modern technology. ... more   less 

Additional Information about Hotel Palazzo Sitano

Address: Via Vittorio Emanuele, 114, IT-90133 , Palermo, Sicily, Italy
Location: Italy > Sicily > Province of Palermo > Palermo
Price Range: $93 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Palazzo Sitano 4*
Number of rooms: 86
Reservation Options:
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Also Known As:
Hotel Palazzo Sitano Palermo, Sicily
Hotel Style:
#3 Spa Hotel in Palermo
#8 Business Hotel in Palermo
#22 Luxury Hotel in Palermo
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