We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Porta Felice

Via Butera 45, 90133, Palermo, Sicily Italy
avatar-imageavatar-imageavatar-image
Traveler (426)
Room & Suite (234)
Dining (77)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#11 of 113 hotels in Palermo
Location
4.1
Cleanliness
4.6
Service
4.3
Value
4.3
Travelers' Choice
Situated in the heart of Palermo, in the historical city centre, a few metres from Foro Italico gardens, Piazza Marina, via Alloro and Corso Vittorio Emanuele. It is elegant and welcoming. It was built on the foundations of a XVIII century building and has been completely reconstructed. There are 30 rooms and 3 suites all equipped with satellite tv, free wi-fi connection, telephone, safe and mini bar. Breakfast and bar services are located on the top floor on a panoramic terrace from where it is possible to admire the walls of Palazzo Steri and Piazza Marina. The Wellness club, on the ground floor, offers a wide range of relaxing services from a sauna, steam bath, small pool with hydro massage, emotional showers and also many personalized beauty treatments. For meetings there is 1 room up to 25 persons and also, on request, there is a guarded parking area nearby.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Banquet room
Wifi
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Rooftop bar
Meeting rooms
Spa
Couples massage
Facial treatments
Hammam
Massage
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Modern
Green
Languages Spoken
English, Italian
1160Reviews34Q+A82Room tips
Traveler rating
  • 550
  • 440
  • 108
  • 34
  • 28
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
sam hennessy wrote a review Dec 2023
Crook, United Kingdom81 contributions49 helpful votes
Lovely hotel with great location for visiting this wonderful city Stop being picking about this hotel as its all you need for a great stay in palermo All staff friendly but I believe you are friendly to them they are friendly to you!! Breakfast room lovely with a good selection, tasty and fresh Room massive and had everything you need Highly recommend this hotel ❤️
Read more
Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Daniela Fusi, Direttore generale at Hotel Porta Felice
Responded Dec 6, 2023
Dear Guest, what a lovely review...thank you ! It has been a pleasure to have you as our guest. We hope you'll come back very soon and we send best regards from all the staff D. Fusi - Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
slue s wrote a review Nov 2023
New York City, New York5 contributions1 helpful vote
A nice hotel but definitely not a 4 or 5 Star. I say the following more as suggestions rather than critiques. There were only 4 paper cups in the room, no glasses. One pillow per person on the queen size bed. Hand towels were very thin- like dish towels. No coffee machine in room or even a welcoming bottle of water. The room for some reason, was kept very cold. The common areas are beautifully renovated and breakfast is generous. The staff was helpful upon request. It’s an interesting area but be aware of your surroundings at night.
Read more
Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: If you’re expecting a 4-5 star hotel you may be disappointed
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Daniela Fusi, Direttore generale at Hotel Porta Felice
Responded Nov 15, 2023
Dear Customer, I'm sorry to read your review. All the optional equipment mentioned can be provided on request and this is specified at check-in. The glasses are disposable and are used for hygienic reasons. The towels provided are made of cotton and not sponge due to our company choice and are changed several times a day, if necessary. The air conditioning is adjustable by the customer who can turn it off, lower or raise the temperature. We hope to see you again soon so you can fully and comfortably stay. Thank you for your suggestions and kind regards from all the staff
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Corleone wrote a review Aug 2023
Sicily, Italy2 contributions
Very charming hotel in descriptions and reviews. A vintage style with “vintage” bathrooms, stains on the toilets. View from the windows to walls or to the 4m far next building walls and balconies. Spa - not for relaxation as the voice of the jacuzzi old engine is so loud that you need to run of that noise. By the way, mostly the engine performing noise than the waves in jacuzzi itself. The finish sauna is only 50 degree and the humid sauna is about 80 so you van not stay it more then 1 minute. Soundproof walls just giving you all the details what is spoken in the next room. You will not need an alarm because the cleaning service will wake you up with the sounds next to your door. If it will not wake you up, dont worry, they will knock the door several times. Breakfast food as you see is limited. Of course, why to spoil the food… just choose what is left and do not stay hungry. There are so many hungry people on the world that even do not have what this hotel offers to its guests for the surrealistic pleasant breakfasts. Anything else: lovely staff that ready to make your stay unforgettable. Well, it is not always good things to remember, but bad as well, however, I promise it will be unforgettable stay in any way!
Read more
Date of stay: August 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Daniela Fusi, Direttore generale at Hotel Porta Felice
Responded Aug 22, 2023
Dear Guest , thank you for your review and your stay. I see that as you has promised, you have so much time to write a review with different identity every day . Good fun with other fake profiles and review, thank you for your time.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Nemesis M wrote a review Aug 2023
3 contributions2 helpful votes
An old fashioned hotel with some cheap masking renovations, but still with outdated furniture. The bathrooms is in awful condition with dirts and none functioning sink. Breakfasts are very limited. you will not stay hungry if you get up early. After 10:00 only some sweets left. In short: a good 2* hotel or average 3* but soo far from 4.
Read more
Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Daniela Fusi, Direttore generale at Hotel Porta Felice
Responded Aug 21, 2023
Dear customer, thank you for leaving your review as promised. It is illegal to leave false reviews just because you have been asked to pay a supplement for requesting a room upgrade. Your behavior is not clear at all and we see from the other reviews that you usually evaluates the hotels with a bad rating ... I think it is impossible that no place in the world is good for you ! I also remind you that you used very offensive terms towards the staff on your departure and for this reason you have already been reported. Best regards Gentile cliente, grazie per aver lasciato la sua recensione come promesso. E' una cosa illegale rilasciare recensioni false solo perchè le è stato chiesto di pagare un supplemento per aver richiesto una camera di categoria superiore. Il suo comportamento non è affatto chiaro e vediamo dalle altre recensioni lasciate che lei abitualmente valuta le strutture con un brutto voto...credo sia impossibile che nessun posto al monndo vada bene per lei! Inoltre le ricordo che ha usato termini molto offensivi verso il personale alla sua partenza e per questo motivo è stato già segnalato. Cordiali saluti
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Bill Y wrote a review Aug 2023
Dallas, Texas39 contributions77 helpful votes
I enjoyed a wonderful 2 night stay at the Hotel Porta Felice in Palermo. I was there for business and selected the hotel blind off the internet, and I couldn't be happier with my experience. Located near the water/harbor on a narrow street, the hotels shiny exterior sets it apart from its surroundings. The staff was lovely, and were able to accommodate a change in my schedule adding another night to my itinerary. I was upgraded to a suite, and my room was spacious, quiet and comfortable. Palermo was pretty warm the beginning of August, but the AC kept my room nice and cool. Breakfast was served on the 4th floor rooftop terrace, and one of the highlights of my day there was drinking cappuccinos at an outside table enjoying the morning view. My only regret is that I didn't have a chance to utilize the spa on site, a massage would have been perfect, but unfortunately my schedule wouldn't allow it. The location is ideal - I was able to walk everywhere I wanted to go. Incidentally - I flew into PMO, took the 7 Euro bus to the town center and walked to the hotel. Easy peasy. I would definitely stay at the Hotel Porta Felice again. One more thing, Kudos to the 4th floor bartender Marco, he was welcoming, friendly and provided excellent service.
Read more
Date of stay: August 2023
Value
Location
Service
Trip type: Traveled on business
Room Tip: Take the 7 Euro bus from Palermo and then walk to the hotel instead of a taxi.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Daniela Fusi, Direttore generale at Hotel Porta Felice
Responded Aug 8, 2023
Dear Customer, thank you for your wonderful review and the nice words of appreciation of our work. We are very proud! We look forward to seeing you soon to try the other services as well, and in the meantime we send you warm greetings from all the staff Best regards and see you soon
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Brian O’Neill wrote a review Jul 2023
Reigate, United Kingdom9 contributions4 helpful votes
This is a lovely hotel, very well situated in the historic centre of Palermo. The rooms are very clean with excellent aircon, which was welcome in the oppressive heat of summer. The staff are also lovely and very helpful, especially Noemie! I will be back!
Read more
Date of stay: July 2023Trip type: Traveled solo
Room Tip: Plenty of nice restaurants all around. I recommend Arte e Tradizione, fantastic food and very...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Daniela Fusi, Direttore generale at Hotel Porta Felice
Responded Jul 26, 2023
Dear Guest, thank you very much for your appreciation and your review ! We hope to see you again in the future and we send our best regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
keith w wrote a review Jun 2023
Larkfield, United Kingdom75 contributions59 helpful votes
We stayed here for 4 nights. Hotel was good and ideally situated for sightseeing in Palermo. Hotel bar and breakfast were both good. We didn’t eat up in the hotel of an evening so can’t comment on that. The spacious room was kept very clean by the staff, and we indulged in the spa facilities which was very nice too.
Read more
Date of stay: May 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Daniela Fusi, Direttore generale at Hotel Porta Felice
Responded Jun 22, 2023
Dear Guest, thank you very much for your appreciation and your stay ! We hope to host you again very soon and I send my best regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Karen R wrote a review Jun 2023
10 contributions5 helpful votes
My daughter and I loved the hotel. The room was huge with 2 sinks, 2 armoires, and a couch in a separate room. It's location was fantastic. It was a 5 minute walk to the Marina and 15 minutes to all Old Historic Area attractions. The Rooftop restaurant was wonderful! We ate the most amazing Salumeria board with cheeses. So delicious! Marco, Rooftop Waiter, made tasty cocktails and was helpful in talking about attractions and nightlife recommendations.
Read more
Date of stay: June 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: Ask for washcloths and hand towels.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Daniela Fusi, Direttore generale at Hotel Porta Felice
Responded Jun 16, 2023
Dear Customer, we thank you for your pleasant presence and your stay! We hope to see you soon, warm greetings from all the staff
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Larrie1940 wrote a review May 2023
Potomac, Maryland43 contributions48 helpful votes
This is one lovely boutique hotel in a wonderful location and the best staff ever at the front desk: Norma and Alessandra are knowledgeable and lovely people. This hotel should be in Fodor’s! We were so close to the port and market in addition to restaurants in the area.
Read more
Date of stay: May 2023
Value
Location
Trip type: Traveled as a couple
Room Tip: The bar on the 4th floor gives a great view and has a nice nenu
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Daniela Fusi, Direttore generale at Hotel Porta Felice
Responded May 9, 2023
Dear Guest thank you ! We are very proud for your words , please come back and visit us very soon :) I send all the warmest regards from all the staff and thank you again
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Mark B wrote a review Apr 2023
West Chester, Pennsylvania655 contributions211 helpful votes
Good location in an a mixed area. Very close to the water. Very pleasant and helpful hotel staff. Rooms are large well appointed. Very nice bathrooms. Very pleasant entrance and atrium restaurant on the rooftop level with a very nice view of the courtyard. If the price is right stay there.
Read more
Date of stay: April 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Daniela Fusi, Direttore generale at Hotel Porta Felice
Responded Apr 15, 2023
Dear Guest, thank you very much for your review, we are very happy and proud ! We hope to see you again, best regards from all the staff
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Palermo area.
PRICE RANGE
$85 - $141 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
porta felice hotel
LOCATION
ItalySicilyProvince of PalermoPalermoTribunali
NUMBER OF ROOMS
33
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

HOTEL PORTA FELICE $80 ($̶2̶7̶0̶) - Prices & Reviews - Palermo, Italy

Frequently Asked Questions about Hotel Porta Felice
Which popular attractions are close to Hotel Porta Felice?
Nearby attractions include Affresco del Trionfo della morte (0.10 miles), Oratorio di San Lorenzo (0.3 miles), and Palazzo Butera (0.03 miles).
What are some of the property amenities at Hotel Porta Felice?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Hotel Porta Felice?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Porta Felice?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hotel Porta Felice?
Yes, parking is available to guests.
What are some restaurants close to Hotel Porta Felice?
Conveniently located restaurants include Divino in gusto alla Magione, Madonieat, and CuFu.
Are there opportunities to exercise at Hotel Porta Felice?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Does Hotel Porta Felice have airport transportation?
Yes, Hotel Porta Felice offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Porta Felice?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Porta Felice offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Porta Felice?
The staff speaks multiple languages, including English and Italian.