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Hotel Porta Felice

#3 of 101 Hotels in Palermo
Certificate of Excellence
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Hotel Porta Felice
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684 Reviews from our TripAdvisor Community

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Showing 232: English reviews
Wroxham, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

well i must disagree with below, travelling is my business and also my passion. This is about the best hotel i have along with the family have stayed. Centrally situated with all mod cons. The rooms were excellent, the roof terrace for breakfast stunning with views over Palermo. Reception were excellent, every need requirement fulfilled, 1st class customer service. If... More 

Helpful?
Thank HappyhammerG
New York City, New York
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

If you go to this hotel do not let them put you on the third floor, the restaurant on the terrace is on the 4th floor and it gets pretty noisy,The people in the front desk are very nice , the hotel is very far from the airport from the beach , Its convenient if you visit the historical sites,... More 

Helpful?
Thank Mar12014
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 weeks ago via mobile

I stayed one night and glad it was only one night. My room was on the third floor directly below the restaurant. There is no acoustic insulation in the floor and therefore the noise was awful from every chair scraping on the tiled floor to the clattering of heels etc. This meant no early night as planned and a very... More 

Helpful?
1 Thank Michelle F
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Customer, Thank you for your review and for staying with us. Sorry you've been troubled by noise from the breakfast room, sometimes happen to have the most noisy customers of the other. Thanks to your reporting we proceeded to replace the toilet cover that was ruined. Our hotel only has a few years of life, however; nevertheless we program... More 

Miami, Florida
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I was very surprised with this hotel, stayed there for 3 nights, staff was incredible, we were given a very nice and ample suite, with an extraordinary bathroom, that sometimes in Europe is hard to find. Centrally located, free Wi-Fi and breakfast was included, much much better that a continental breakfast. Will go back again and I recommend it.

Helpful?
1 Thank cam12reyes
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Customer, what a pleasure to read such a nice review about our hotel! Thank you very much indeed and I hope to see you again for a next stay. Best regards More 

Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 21, 2016

Sicily was a last minute decision that we made after a tour through Europe, that started in Amsterdam and continued through to Germany, Austria and then Italy; it was just what our Dr. would have prescribed for us, he has been after my husband to relax more. We were in Palermo for 4 days but the hotel only had availability... More 

Helpful?
1 Thank tlw_90
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear customer, thank you for your wonderful review! This gives us satisfaction for the work done daily. We hope to have you as our guest again and best regards from all the staff More 

Suresnes, France
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed June 16, 2016 via mobile

We stayed 2 nights in this hotel. Very well located nearby the main street Victor Emmanuel + possibility to park the car on the seaside (free). 15 min by foot to sentro storico. We booked a double superior room, very confortable, Nice to take breakfast on the terrasse.

Helpful?
Thank Benjamin K
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Customer, thank you for your nice review and for staying with us. Thank you also for the appreciation on the staff, the rooms and the breakfast! We are very pleased to have made your stay pleasant and satisfying. We hope to see you again and best regards to all the staff More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 13, 2016

We extended our trip and traveled to Sicily after a short stay in Rome for Pentecost Mass at the Vatican. We chose this hotel and were not disappointed. From the minute we arrived we were greeted by friendly staff who simply could not do enough to help with our every question , need and requirements. Nothing we asked of them... More 

Helpful?
Thank Bill M
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Customer, thank you for your nice review and for staying with us. Thank you also for the appreciation on the staff, the restaurant and the breakfast; we are happy to fulfill the wishes of our customers at breakfast, at no extra cost. Make our customers happy and satisfied is our daily commitment. See you soon and best regards to... More 

New York City, New York
Level Contributor
156 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed June 13, 2016

We stayed at the Porta Felice for 4 nights in May 2016. Our room, #309, was a very nice 2 room suite, facing the front street. The bathroom has a double sink, roomy shower. There's plenty of closet and storage space in both the bedroom, which has a king size bed, and sitting room. There's a safe, 2 TVs and... More 

Helpful?
Thank Linda F
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Customer, thank you for your nice review and for choosing our hotel. Thank you also for the appreciation on the staff, the restaurant and breakfast. Make our customers happy and satisfied is our daily commitment. See you soon and best regards to all the staff More 

New York City, New York
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 9, 2016 via mobile

We had a very nice stay at the Hotel Porta Felice. The room was spacious with a comfortable bed and nicely appointed bathroom. What made our two day visit most memorable, however, was the rooftop restaurant and terrace. The food was quite good, but the view and staff were exceptional. We enjoyed drinks and dinner there both nights overlooking the... More 

Helpful?
2 Thank Heidi A
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Customer, thank you for your review and for the appreciation addressed to our hotel, the rooms, the breakfast and staff. I will provide to extend your congratulations to all the staff. We work every day to make the stay of our guests unforgettable and we hope to have succeeded! We hope to see you again for another stay, thank... More 

Philadelphia, Pennsylvania
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 26, 2016

.Great concierge service. Very ready to answer questions and make phone calls. Rooms were well-appointed. The terrace was a great breakfast location - sunny and cheerful; also, good breakfast buffet. Tweaks: needs better reading lights for reading in bed, and the toilet for one of our rooms needed attention; required pressing the flushing mechanism twice to get it to function.

Helpful?
Thank Adrian T
Daniela F, Direttore at Hotel Porta Felice, responded to this review

Dear Customer, Thank you for your review and for choosing us! We welcome the reports and thanks to these we proceeded to perform maintenance on the room where you stayed. We hope to meet you for a next stay, thanks again and best regards from all the staff More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Situated in the heart of Palermo, in the historical city centre, a few metres from Foro Italico gardens, Piazza Marina, via Alloro and Corso Vittorio Emanuele.It is elegant and welcoming. It was built on the foundations of a XVIII century building and has been completely reconstructed. There are 30 rooms and 3 suites all equipped with satellite tv, internet connection, telephone, safe and mini bar.Breakfast and bar services are located on the top floor on a panoramic terrace from where it is possible to admire the walls of Palazzo Steri and Piazza Marina. The Wellness club, on the ground floor, offers a wide range of relaxing services from a sauna, steam bath, small pool with hydro massage, emotional showers and also many personalized beauty treatments and massages.For meetings there are 2 rooms up to 20 persons and also, on request, there is a guarded parking area nearby. ... more   less 

Additional Information about Hotel Porta Felice

Address: Via Butera, 45, 90133, Palermo, Sicily, Italy
Location: Italy > Sicily > Province of Palermo > Palermo
Price Range: $86 - $868 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Porta Felice 4*
Number of rooms: 30
Reservation Options:
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Also Known As:
Porta Felice Hotel
Hotel Porta Felice Palermo, Sicily
Hotel Style:
#1 Spa Hotel in Palermo
#2 Luxury Hotel in Palermo
#5 Family Hotel in Palermo
#6 Business Hotel in Palermo
#6 Romantic Hotel in Palermo
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