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UNA Hotel Palace

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UNA Hotel Palace
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1,454 Reviews from our TripAdvisor Community

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Showing 630: English reviews
Santa Fe
Level Contributor
199 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 stars Reviewed yesterday NEW

Check-in was good, room was bright and airy, no view at all though. Wifi worked first day but not the second day. Charged for eating on the terrace 20per person but that meant we had it to ourselves! Turn down service with the best cookie of all time...sweet Sicilian treats! Breakfast was simply amazing on the terrace, I will remember... More 

Helpful?
Thank XenaSfe
London, United Kingdom
Level Contributor
91 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Timing was not great to get to this hotel as the Italian President was supposedly there so all the adjoining roads were cordoned off by police, a strong presence and helicopters were flying overhead but once these little problems were overcome, it was an impressive entrance which lacked lacked warmth or welcome. My room was on the 3rd floor and... More 

Helpful?
Thank Brigitte H
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review

Dear Madame, we read all reviews with great interests as they are a valid source of information and the result of a constructive criticism, so that we can improve and get closer and closer to our guest’s expectations. Therefore, we thank you for sharing your impressions and preferences especially for the room comfort and amenities and using your words our... More 

Prescott, Arizona
Level Contributor
111 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed in a suite which was wonderful. Decor has been updated to more modern taste...nice. We ate at the rooftop restaurant. It was a fabulous view of the city, and the food was outstanding. Have the sea bass!!!!! Ask for the optional feather pillows, otherwise you'll be sleeping on a rock. The only major problem was the mattress, which... More 

Helpful?
Thank Moxie N
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review

Dear Sir, we would like to thank you for writing your comment on TripAdvisor and sharing with the other travellers your stay in our UNA hotel in Catania. All our guests can experience by us a comfortable and pleasant experience, thanks to our staff attentions and cares, our city centre location and enjoying exclusive ambiances, such as our Etnea Roof,... More 

London
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

We stayed here on the last night of our Sicilian holiday and it was a real disappointment compared to everywhere else we'd been, which meant we didn't really finish our trip the way we hoped to. Firstly, we booked the hotel because of the Etna rooftop and the views over Mt Etna that it promised. Upon arrival, we were told... More 

Helpful?
Thank zoe2261
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review

Dear Madame, thank you for taking the time to post your review of our hotel on TripAdvisor and providing your feedback, which is a source of information for us, regardless of whether it is good or bad, and helps us monitor the service we provide. Concerning the Etnea Roof breakfast, we are really sorry to know your thought because it... More 

Hanover, Pennsylvania
Level Contributor
53 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here with a group and would come again. Lovely hotel near center of town, walking distance to the markets and gardens. Accommodating staff, spotless rooms, comfy beds, big tub, safe, etc. Good breakfast..lots of fresh fruit, great coffee.

Helpful?
Thank judymorris1
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review

Dear Sir, it is really nice for us to read your positive review about your great stay here during your travel in Siciily and we thank you for giving the highest rating to UNA Hotel Palace and appreciating our hotel services and facilities and the fantastic location in the historical and commercial downtown. We look forward to having you as... More 

Auckland, New Zealand
Level Contributor
504 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for three days of bliss. We had an executive room with a balcony, but were upgraded the second day to a two floor suite as there was a water leak and resulting electrical problem. The location is optimal, in the middle of everything. The rooftop breakfast is exquisite and well worth the extra 10 euro. Both lunch... More 

Helpful?
1 Thank a7515
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review

Dear Sir, thank you very much for such a positive review about your great stay and city break in our Italian design hotel, mainly appreciating our team assistance and efficiency, our excellent food for the special Etnea Roof breakfast, lunch or dinner, so that you can absolutely recommend it to the worldwide travellers on TripAdvisor. Our success is our guest’s... More 

Grangemouth, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Arriving towards midnight after most of a day in and out of planes and airports we were so pleased by the warm reception to say nothing of the upgrade of room on our arrival at the Una Palace. The staff whose English was excellent swiftly made us welcome and ushered us to our comfortable and spacious rooms. After a very... More 

Helpful?
1 Thank oldfifier
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review

Dear Sir and Madame, on behalf of the UNA Hotel Palace, we thank you for your very nice feedback on TripAdvosr. We are very pleased to read that we were able to convince you of our services and you felt comfortably and valued from your arrival till your departure's day. Every guest is special for us and we do our... More 

Ulverstone, Australia
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Magnificent hotel in the heart of the city. Wonderful helpful staff at reception and restaurant. Comprehensive breakfast and valet parking. Truly one of the best hotels I've stayed at in Italy. Rooms are clean spacious and quiet, beds are a tad firm for my old bones but certainly big enough. Thoroughly recommend staying here.

Helpful?
1 Thank Paul S
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review

Dear Sir, thank you so much for such a positive review about our Italian design UNA hotel and for appreciating both its location in the core of the historical and shopping centre of the city, as well as our room and our staff at the reception and at the Etnea Roof restaurant at your disposal for any additional info or... More 

Asheville, North Carolina
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here in and out of Catania for flights. I thought the hotel staff did an exceptional job. We acted like tourists and payed extra to have breakfast on the Etna patio with a view of the volcano and had no regrets. We were treated royally by Rosella and Gaetano each time we dined. Both were so kind, professional... More 

Helpful?
1 Thank neuronell
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review

Dear Madame, we would like to thank for spending a little bit of your time to provide us your opinion on TripAdvisor. We read every review with interest as it represents a source of useful information, which helps us to monitor our services performance and quality. We have noted that, your general comment is positive, especially mainly appreciating our staff... More 

Stansted
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Good for B&B but if you are staying here as part of package dinner is decidedly sparse and industrial. First night good pasta but terrible pork second night soup was tinned and mackerel would have been s mall as a starter. Puddings vs were dreadful both nights. A disgrace for a hotel with pretensions of excellence.

Helpful?
Thank Johnrich50
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review

Dear Sir, thank you for taking a little of your time to write your feedback on TripAdvisor that helps us to monitor the quality our services and get closer and closer to our guests' expectations. We have noticed that your general comment is positive and that at the same time you pointed out that element that was not to your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Business Center with Internet Access
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
A prestigious building dating back to the early 1900s, in the artistic and commercial heart of Catania, was already an historical luxury hotel. The restoration project has been carried out in the view of maintaining the Sicilian style and traditional cultural heritage. The hotel provides 94 rooms and 9 meeting rooms, fitness centre, Turkish bath, indoor parking, elegant banquet room, roof garden, panoramic terrace with restaurant and American bar. SERVICES: SKY FREE in all the rooms.Internet connection with Wireless system.Pillow Wow:a pillow for every need. All our pillows are made with natural, anti-allergic fibres,Neckroll Pillow, soft and relaxing, filled with wheat chaff Kapok pillow with a soft and elastic covering to fit perfectly around the neck of each guestFirm latex pillow for those who suffer from neck acheGoose-down pillow – extremely soft and naturalFree use of fitness roomTurkish bathLaundry and ironing serviceCovered pay car park6 large rooms equipped for guests with impaired mobility Voltage 220 V UNA RESTAURANTThe UNA Hotel Palace has two large restaurants serving Sicilian specialities and fresh fish as well as a wide selection of wines from our cellars to enjoy with your meal.The UNA Restaurant is situated on the first floor and, in keeping with the tradition of old city buildings, looks out onto an internal courtyard of lava stone. The ample size of the dining room, together with its minimalist décor, makes it the ideal for business lunches and private parties. It seats up to 120.The Roof Garden, an “à la carte” restaurant, is on the 7th floor. From here you can enjoy a unique and spectacular view of the roofs of the city as well as the outline of Mount Etna to the north and a glimpse of the sea to the south. It seats up to 30.A special menu is available with a selection of the chef’s specialities.Open every dayBreakfast: from 7.00 a.m. to 10.00 a.m.Lunch: from 12.30 a.m. to 2.30 a.m.Dinner: from 8.00 p.m. to 10.30 p.m.UNA CAFÉThe UNA Palace Hotel has two delightful bars.The UNA Café next to the hall, is perfect for a coffee break or as a meeting point, especially in the colourful Mediterranean style Privè .The Roof Garden with a unique view of Mount Etna and the city rooftops.ROOF GARDENThe Roof Garden on the 7th floor offers guests a unique view of Mount Etna and the city rooftops. Here guests can enjoy our barman’s carefully prepared cocktails, or sip one of the drinks from our vast selection on the drink menu.There is also a wide selection of teas from all over the world and of delicious hot chocolates.From 7.30 p.m to 10.30 p.m. the bar provides the most fashionable Happy Hour in the city, with a rich buffet of appetizers to satisfy even the most refined taste.Open from 10.30 a.m. to midnight. ... more   less 

Additional Information about UNA Hotel Palace

Address: Via Etnea 218, 95131 Catania, Sicily, Italy
Location: Italy > Sicily > Province of Catania > Catania
Price Range: $120 - $363 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — UNA Hotel Palace 4*
Number of rooms: 94
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Also Known As:
Una Hotel Catania
UNA Hotel Palace Catania, Sicily
Hotel Style:
#1 Business Hotel in Catania
#1 Family Hotel in Catania
#2 Romantic Hotel in Catania
#2 Luxury Hotel in Catania
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