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Palace Catania | UNA Esperienze

Traveler (781)
360
Panoramas (8)
Dining (197)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
A prestigious building dating back to the early 1900s, in the artistic and commercial heart of Catania, was already an historical luxury hotel. The restoration project has been carried out in the view of maintaining the Sicilian style and traditional cultural heritage. The hotel provides 94 rooms and 9 meeting rooms, fitness center, Turkish bath, indoor parking, elegant banquet room, roof garden, panoramic terrace with restaurant and American bar.
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Property amenities
Fitness Center with Gym / Workout Room
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Airport Transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Mountain View
Safe
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
200Restaurantswithin 0.3 miles
39Attractionswithin 0.3 miles
1,970Reviews
1,090Photos
39Q+A
100Room tips
Traveler rating
  • 1,103
  • 703
  • 123
  • 24
  • 17
Time of year
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Popular mentions
This hotel is pretty nice, the staff is friendly and its located near the city center so food and shopping is no more than a minute walk. Its clean and the rooms are nice size. If you get a room in the front of the building you will most likely have a small balcony but the
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Response from UNAHotelPalace, Guest Relations Manager at Palace Catania | UNA Esperienze
Responded today
Dear Sir, we are so delighted to read that you consider Palace Catania | UNA Esperienze a cool hotel in the core of the historical and commercial city centre, thanks to its ambiances, roominess, and our team care and friendly attitude. We appreciate guest feedback and thank you for sharing your first impressions of our hotel, as well as your added suggestions and preferences. We have already taken note of your liking for an internal room and for the bed as well. On this matter, we would like to advise you that it is also possible to put on request a topper on the matress to make it softer. Our mattresses are of a well known Italian brand company, whose main feature is the compactness attesting the good quality materials, but we understand that it can be more or less liked. Of course, letting us know it, we can, without any doubt, find the most suitable and confortable solution for you. We would love to welcome you back again when your travels next bring you to Sicily. Warmest regards, Rita Monfrini Guest Relation Palace catania | UNA Esperienze
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Good 4 star Hotel. No complaints whatsoever. Stayed (3nts) beginning May 2018. Many thanks to the restaurant staff especially Giusseppe (or maybe Giovanni?) who handled the group with superb efficiency and professionalism. All staff friendly and professionalism. Beautifully
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Response from UNAHotelPalace, Guest Relations Manager at Palace Catania | UNA Esperienze
Responded 1 week ago
Dear Sir, we really do have a team at Etnea Roof Bar & Restaurant that pride themselves on delivering award winning service, so we are very pleased to hear that you found all the staff so friendly, efficient and professional. I am delighted that you enjoyed the colleague help with your group dinner arrangements. Rest assured, we will share your wonderful feedback with the colleagues and especially Giuseppe who will be thrilled to hear your kind words. Once again, thank you so much for sharing your experience on TripAdvisor. We very much look forward to welcoming your back again to go on with a superb experience. Best wishes, Rita Monfrini Guest Relation Palace Catania | UNA Esperienze
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We stayed here for 3 nights and stayed in two different rooms. We had booked a room with a view but when we checked in early at 10am, they told us that we had booked a standard room that does not have a view. I am not sure why I was misled by the booking site. In any case,
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Response from UNAHotelPalace, Responsabile reception at Palace Catania | UNA Esperienze
Responded 4 weeks ago
Dear zepned44, thank you very much for taking your time in reviewing your stay here with us. We hope it helps other travellers and above all it is very useful for us in order to check the quality of our services. We read with great interest our guest's comments and we are really happy that your stay was nice and that you appreciated the room feature and the Etnea Roof location. We do really hope to have you back here in order to reconfirm your feeling and to make your next stay even better! Best Regards, Marta Santomauro Front Office Manager
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First, the good. Great roof terrace, great breakfast and very helpful staff. Second, the passable. Generally, a convenient location, with a relatively easy walk to the attractive tourist sights in Catania. Third, the negative. Our room was very small and cramped, with a
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Response from UNAHotelPalace, Guest Relations Manager at Palace Catania | UNA Esperienze
Responded Jan 12, 2019
Dear Sir, we would like to thank you for sharing your comments on TripAdvisor and for highlighting our hotel top roof terrace, great breakfast and helpful staff. We have taken great note of your opinions, as all our guests' feedbacks help us to monitor our hotel services and make them closer to their expectations. Therefore, the comments you have shared are appreciated and please rest assured these have been followed up with our maintenance department for prompt check and improvements. Besides, we were truly sorry to hear you were disappointed with your room, as the booked classic room reflects in terms of size the expected requirements and the standards for the category. Hopefully, we will have the opportunity to welcome you back in the future, and at that time please do not hesitate to contact us directly as it will be our greatest pleasure to make your next stay as pleasant as possible. With kind regards, Rita Monfrini Guest Relation Palace Catania I UNA Esperienze
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After a four hour delay travelling from our home in Malta because Etna was erupting we eventually arrived at our destination. The hotel didn’t disappoint. As it was Christmas we had booked an executive room and it was lovely with a small balcony over the street and looking up
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Response from UNAHotelPalace, Guest Relations Manager at Palace Catania | UNA Esperienze
Responded Jan 2, 2019
Dear Mrs. Teresa H, thank you for sharing this detailed, nice review on TripAdvisor. We were delighted to read you enjoyed our central, convenient location and clean, well maintained and equipped lovely room and ambiances, to let our guests more and more experience a pleasant stay full of details and cares by our hotel team. We have also shared your feedback regarding your dinner with our F&B department for their review to ensure we are continuously learning and improving on the high standards of service we aim to deliver, as our restaurant is usually acknowledged both for the quality of food and service. We apologize then for yours and your friends’ perception and we truly wait for another possibility to let you change your mind. We really appreciate your comments and sincerely hope we have the chance of welcoming you back again very soon. With best regards, Rita Monfrini Guest Relation Palace Catania I UNA Esperienze
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All photosTravelerRoom & SuiteDining Business Center & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorPalace Catania | UNA Esperienze
Master Bedroom in the Superior Room at the UNA Hotel Palace
Professional photo exclusively commissioned by TripAdvisorPalace Catania | UNA Esperienze
Master Bedroom in the Superior Room at the UNA Hotel Palace
Panorama dal ristorante terrazza hotel
Panorama sull'Etna dal ristorante terrazza hotel
Bedroom and Bath
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Do you have rooms with 2 beds?
Dear Karen, yes we have twin rooms! Please inform us at the time of reservation. Best Regards Palace Catania UNA Esperienze
0 votes
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Does the hotel have a lift?
Dear Mr. Frank B, thank you very much first for interest for our UNA Hotel Palace, where our guests find comfort and quality. Yes indeed, here you find more than one lift, till the 7th floor, where there is also our panoramic Etnea Roof Bar & Restaurant with a breathtaking view terrace, the most glamour and amazing location in the city centre. Then, we look forward to welcoming you too. With kind regards, Rita Monfrini Guest Relation UNA Hotel Palace
1 vote
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Dear LJP2009, thank you very much for your enquiry and on this matter, please be advised that the Superior room (24 SQM) is indeed bigger than Classic one (20 SQM). Both rooms have internal view, but in the Superior, as being also a higher room category, the minibar is included. For any additional info or assitance you may need, please do not hesitate to contact us directly at anytime. Warmest regards, Rita Monfrini Guest Relation UNA Hotel Palace
-1 votes
Dear Skye H., thank you for your request and on this matter, we confirm you that there is a garage inside our hotel, whose price is 20.00€ per night, including 24 hours valet parking service. For any additional info, please do not hesitate to contact us at anytrime. With kind regards, Rita Monfrini Guest Relation UNA Hotel Palace
0 votes
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Dear Mr. Francois Cobetto, first thank you for your preference and as per your kind request, please be advised that our hotel has also rooms with parquet and big showers, such as our Executives. We look forward to welcomig you at UNA Hotel Palace and we remain directly at your disposal for any additional info or assistance you may need at anytime. Warmest regards from Sicily! Rita Monfrini Guest Relation UNA Hotel Palace
1 vote
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1234568
"read the full review for some sleep saving tips."
"Go for the best you can afford and a high floor, good views of etna"
"Definitely the breakfast on the hotel roof!"
"Rooms poor Stay in a different hotel UNA Palace not good value !!"
"ask for a room facing their inner court yard. Avoid rooms facing the main street."
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PRICE RANGE
$125 - $268 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
una hotel catania
LOCATION
ItalySicilyProvince of CataniaCatania
NUMBER OF ROOMS
94
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