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Mercure Catania Excelsior

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#15 of 51 Hotels in Catania
GreenLeadersBronze level
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748 Reviews from our TripAdvisor Community

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Showing 185: English reviews
Villefranche-sur-Mer, France
Level Contributor
103 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Good location as its walking distance to most tourist attractions. It's an old building with character and big rooms. The king size bed was 2 singles pushed together and therefore was not comfortable. The breakfast was unbearable....... Feeding time at the zoo...... There were 2 tour buses of people lined up and they all hoarded the breakfast like they hadn't... More 

Helpful?
Thank Lisa_Renee_Compain
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

For a 4 star hotel this was very disappointing. It was a very noisy area with sirens, horns and car alarms going all through the night, homeless people sleeping on the doorstep who approach you for money every time you leave the hotel. A good 30 minute walk from central areas on town through noisy, dirty and smelly streets. Beach... More 

Helpful?
1 Thank Katy C
gsapienza, General Manager at Mercure Catania Excelsior, responded to this review

Dear Mrs Katy we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us to be able to grow and as exhortation to do our best. Moreover, we thank you for having chosen our hotel for your recent stay in Catania. We are very sorry to know we... More 

Travelers are raving about these Catania hotels

Royal Tunbridge Wells, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was in the old Italian style with an antique marble foyer and thirties style bar. It felt comfortable and our room was a good size and furnished well. We had a balcony overlooking the square -- which was a bit noisy (but it is in the middle of the city) and from which you could see Mount Etna.... More 

Helpful?
Thank Susanna C
gsapienza, General Manager at Mercure Catania Excelsior, responded to this review

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us, both to be able to grow and as exhortation to do our best and celebrate our successes. Moreover, we thank you for having chosen our hotel for your recent stay in Catania. We are very... More 

Perth, Australia
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel was very nice & facility were excellent but again this hotel could do with renovation as wall paper coming off walls & curtain torn. Breakfast excellent good variety Would stay again but would prefer something a little more central

Helpful?
Thank Ross1945
gsapienza, General Manager at Mercure Catania Excelsior, responded to this review

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us, both to be able to grow and as exhortation to do our best and celebrate our successes. Moreover, we thank you for having chosen our hotel for your recent stay in Catania. We are very... More 

Birmingham, United Kingdom
Level Contributor
174 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Nothing really impressed at this hotel. The surrounding area is quite rough, there are homeless people and drug dealers very close to the hotel. The hotel bar prices were very expensive; I can never understand why hotels think they can just charge what they like because it’s a hotel. I am sure they would do far much more business and... More 

Helpful?
Thank karl024
gsapienza, General Manager at Mercure Catania Excelsior, responded to this review

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us to be able to grow and as exhortation to do our best. Moreover, we thank you for having chosen our hotel for your recent stay in Catania. We are very sorry to know we haven’t... More 

Bedworth
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Could be so much better, let down by lots of little things. We had balcony room, which was great for relaxing on, but had to carry heavy chairs outside to sit on. Noise from the square is constant. The room was beautifully decorated, but the bathroom was tired. House keeping did not replace anything we used. Had to call for... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Gaz-Lyn171
gsapienza, General Manager at Mercure Catania Excelsior, responded to this review

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us to be able to grow and as exhortation to do our best. Moreover, we thank you for having chosen our hotel for your recent stay in Catania. We are very sorry to know we haven’t... More 

Wrexham, United Kingdom
1 review
2 of 5 stars Reviewed August 15, 2016

Booked a "superior room with balcony". Notice on balcony door advising us not to go outside because of mosquitoes.OK they were only advising but why advertise and charge extra for a room with balcony if it cannot be used?. Website photo clearly shows table and chairs on balcony but nothing there. The exterior paintwork on the balcony was all flaking... More 

Helpful?
Thank cynthiahowlett55
gsapienza, Direttore generale at Mercure Catania Excelsior, responded to this review

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us to be able to grow and as exhortation to do our best. Moreover, we thank you for having chosen our hotel for your recent stay in Catania. We are very sorry to know we haven’t... More 

Dallas Texas, United States
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 15, 2016 via mobile

Staying here for first time against people's warnings. Place is dirty and my room smells of mold very badly. Asked to change rooms and they said they was full. House keeping came and sprayed fabreez in toilet and then left.

Helpful?
Thank ScotP-Tx
gsapienza, Direttore at Mercure Catania Excelsior, responded to this review

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us to be able to grow and as exhortation to do our best. Moreover, we thank you for having chosen our hotel for your recent stay in Catania. We are very sorry to know we haven’t... More 

Flushing, new york
Level Contributor
132 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed August 7, 2016

I stayed here with a group of 32 people on tour from June 20 to June 23. The staff is very helpful and responsive. Hotel has an excellent location. Two Blocks away is Via Umberto, make a right and walk four blocks to Via Stata Filomena where you will find 4 nice restaurants. There is a Bank sponsored ATM to... More 

Helpful?
1 Thank Chickyny
gsapienza, Direttore at Mercure Catania Excelsior, responded to this review

Dear Guest, Thank you for taking the time to post such a lovely review. We are glad to read that you enjoyed your stay, the service provided to you by our team. We truly look forward to welcoming you back upon your next visit to Catania. Best regards More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 3, 2016 via mobile

Nothing special, but it's ok. Hotel located in the center of the city. All sighsseengs can be found in 10-15 minutes from the hotel. Breakfast is good, variaty of dishes makes us satisfied. Rooms need slight refurbishment, but other - quite good.

Helpful?
Thank Pavel K
gsapienza, General Manager at Mercure Catania Excelsior, responded to this review
Google Translation

Egregio sig Pavel, la ringraziamo per il tempo utilizzato a scrivere i suoi commenti sul soggiorno a Catania e presso... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
A PRESTIGIOUS FOUR-STAR HOTEL SITUATED IN THE CITY CENTRE. Welcome to the Grand Hotel Excelsior Catania, a prestigious four-star hotel in Sicily's beautiful second city which lies in the shadow of Mount Etna. Black volcanic rock and white limestone have given Catania its own striking visual aspect, which makes it an ideal tourist destination. Our hotel is also well-adapted to meet the needs of business travellers. ... more   less 

Additional Information about Mercure Catania Excelsior

Address: Piazza Giovanni Verga 39, 95129 Catania, Sicily, Italy
Location: Italy > Sicily > Province of Catania > Catania
Price Range: $88 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Catania Excelsior 4*
Number of rooms: 176
Reservation Options:
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Also Known As:
Excelsior Grand Catania
Hotel Excelsior Grand
Mercure Catania Excelsior Sicily
Hotel Style:
#3 Green Hotel in Catania
#11 Luxury Hotel in Catania
#14 Business Hotel in Catania
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