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About
#16 of 45 hotels in Olbia
Location
3.5
Cleanliness
4.4
Service
4.2
Value
4.1
Travelers' Choice
GreenLeaders Gold level
The Mercure Olbia is a 4-star hotel with Spa located in the heart of Olbia, just 400 meters from the historic center. The strategic location makes the hotel an ideal starting point from which to discover the Costa Smeralda. With more than 2.000 square meters of Spa & Fitness the Mercure is a refreshing oasis of relaxation, where you can take refuge all year. The modern design and the warm hospitality of the Sardinian earth come together at Mercure Olbia, offering its guests inviting and well-appointed rooms, attentive and discreet services, a wide range of activities dedicated to fitness and relaxation, and large rooms dedicated to the celebration of special moments. The Spa will reopen in October 2022.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness / spa locker rooms
Bar / lounge
Kids stay free
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Parking
Wifi
Fitness classes
Personal trainer
Sauna
Coffee shop
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Massage
Neck massage
Pedicure
Solarium
Waxing services
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Room service
Safe
Minibar
Flatscreen TV
Telephone
Wardrobe / closet
Private bathrooms
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English
Hotel links
Location
70Somewhat walkable
Grade: 70 out of 100
186Restaurantswithin 0.75 miles
30Attractionswithin 0.75 miles
Contact
Via Puglie, 07026, Olbia, Sardinia Italy
Name/address in local language
Getting there
Rental CarsSee rental cars from $21/day
857Reviews21Q+A30Room tips
Reviews
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The staff are so friendly here and nothing is too much trouble. The breakfast buffet is a lovely mix of some hot options (bacon and scrambled egg), continental breakfast and some sardinian cakes to try. The swimming pool was also fun, although you have to be brave to get in this time of year, it was so cold! It's a just a few minutes walk back to the main centre and a lovely quiet hotel.
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Date of stay: October 2022
Value
Location
Service
Room Tip: Take your own pool towels if you don't want to pay 2 euros 50 a towel to go swimming.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Hotel's Favorite
Just coming to the end of a break with friends and cannot speak highly enough of this hotel. It’s immaculately clean and the rooms are serviced every day. The rooms are big and the beds are enormous. The shower is great and toiletries are provided. Every member of staff we have met have been really friendly, polite, helpful and very efficient. The rooms don’t have kettles in them and you have to pay for water but that’s not the end of the world. We were bed and breakfast and the breakfast is lovely. Continental but also scrambled and boiled eggs, bacon and toast and i’m advised that the coffee is delicious. The hotel is situated about a 10/15 minute away from the town which is a beautiful street with loads of bars and restaurants and we would recommend you wander down the small back streets and try those restaurants out. We would especially recommend Anticas Licanzias.…
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Date of stay: May 2022Trip type: Traveled with friends
Room Tip: The transfer time from the airport is about 10 minutes. You can get the train (5 minute walk) to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mercure Olbia Guest Relations, General Manager at Mercure Olbia
Responded May 14, 2022
Dear Guest, Thank you so much for your positive review. Your words are really kind and beautiful to read. It was a real pleasure to have you as a guest at Mercure Olbia and we are looking forward to welcome you again soon. Kind Regards. Guest Relations Deparment Giorgia Melis
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked 6 rooms for a 3 night break. I always use Accor hotels and check in online to avoid time wasting. I even gave the guest names of each room online beforehand. It made no difference as I had to spend nearly 30 minutes sorting rooms whilst the rest of my group had a drink. When they did finish checking me in, I was told that I had an additional room which I would need to pay for if I did not cancel myself. I showed the receptionist that I had no other booking on my app but he took my phone to reception for 20 minutes to check. After this time he said their system was not correct. No apology. First hour wasted! The rooms are ok but tired and need updating. One of my groups shower doors fell off whilst he was showering. Breakfast is poor. About as bad as I have seen in any Accor hotel. I normally fill a small bottle of water to drink in my room whilst getting ready but the waiter stopped us as this is not acceptable. I have never had this trouble anywhere else. I would understand if I was taking a packed lunch out, but it was just water... Outdoor pool area was fine but pool is a little cold as it is unheated. We bought drinks from the bar but could not order food. We were toid that if we wanted food, we had to go to our rooms and order it there. We would then have to wait in our rooms for delivery of the food. Crazy! Bar area has no atmosphere and I don't think really want to be there. The main lift did not stop on floor 0 when going down so you have to get out at either 1 or -1 and walk the steps. The hotel is only a 10 minute walk to the centre but located in a very run down area. I would not allow a solo person to walk back alone so used taxi services. It is also on the side of a train track so very noisy in the mornings. In conclusion I would not recommend this hotel.…
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Date of stay: October 2022
Cleanliness
Service
Sleep Quality
Room Tip: As for the opposite side to the train station.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed here for the weekend from 14/10/22 until 16/10/22 we stayed in room 123. Hotel is a short drive from the airport we did get a taxi from airport to here cost 23 Euros then we worked out how the buses worked during our stay so its cheaper to get bus 1.50 euro number 10 it stops at the train station right next to hotel which is prefect you just have to walk 5 minutes and enter the hotel through the car park entrance. Check in was super quick as we arrived after 4pm, all reception staff are extremly helpful they will tell you anything you need to know nothings to much trouble. Reception area is very clean and modern. Room was huge with a huge bed, very clean and modern, bathroom was lovely. Plenty of clean towels changed daily too. No balcony but room had 2 windows which open wide lovely on an afternoon but you do get mosquitos coming in we were bitten quite bad so take mosquito sprays etc. There is air con used it for a short time but its extremley cold rooms are a lovely temperature anyway. Bar area is lovely whichnis situated near reception with lots of choice and their sandwiches are really nice if looking for a snack. Pool area small but very clean, modern and relaxing. Didnt see the spa so cant comment. Continental breakfast but with bacon amd eggs lots of pastries to choice from, lots of drinks to choice from too coffee is lovely. You can access the main restaurant town area on 1 straight road from hotel about 10 minute walk saves getting a taxi. The beach you will need to get a taxi or bus. Overall we had a wonderful stay, great hotel very welcoming customer service is fantastic. Definitely recommend this hotel for a short break.…
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Date of stay: October 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
The hotel did not look nice outside. You could only see the revolving doors the rest of outside just greypaint they is no path to the hotel so I had to walk in the road the road down to hotel not very nice could be in better area the station up road no path to walk could be knocked over no path
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip: Yes avoid area walking not nice use car if possible bus service poor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
mrmrswoodage60+ wrote a review Sep 2022
Royal Tunbridge Wells, United Kingdom11 contributions11 helpful votes
Overall we were disappointed with this hotel. The spa was not operating, and one of our main hopes for our holiday were to relax when we wanted to in the spa. The room was acceptable but unpleasant view over building site by the railway..we asked for a room with a decent view.Good daily maid service. There were no welcome instructions or guidance at all in the room but we eventually found the 'do no disturb' was actually a button on the wall panel. Very limited breakfast options for my wife who has milk intolerance. We asked about milk free butter but got a shrug if the shoulders and were told 'it is difficult to find'. After 4 days we asked again and then finally they got lactose free spread...but that was not appropriate either. Trying to get food was a problem as the staff did not know ,and didn't really seem to care what ingredients were in the food and didn't know how to access the chart for intolerances so we ate elsewhere. The outdoor pool was really good and excellent in the hot weather. However the pool area was used for evening meals from 8pm, but around 6 - 630pm the waiters would crash around moving tables about and noisily dragging unused sunbeds out of their way. Not very relaxing and making you feel that they wanted you out of the way. We do not plan to return, and will probably not consider the Mercure brand again.…
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The hotel is well located, close to the train station, shops and walking distance to many restaurants. Locations offers many possibilities also for people with no car. Very nice, relaxing vibe close to the hotel's pool. Nice staff. Clean rooms. Proper space of the room and bathroom.
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Review collected in partnership with Accorhotels.com
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from ALESSANDRO ARBAU, Servizi per gli ospiti/front office at Mercure Olbia
Responded Jul 21, 2022
Good morning, thank your for sharing your positive review. We are really happy to read you enjoyed everything of Mercure Olbia, especially the location. We will share it with all the departments. Kind regards, Giorgia Melis Guest Relations Department Mercure Olbia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel was good, nice pool and had a lovely dinner by pool in the evening. Great gym and spa yet unfortunately you need to pay 20 euro's for two hours in spa. Room was good with Privilege room not being anything special yet my children had a great triple room which was better than expected. Only real disappointment was the Europe policy of not offering free breakfast to Platinum members which is a real turn off.
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Review collected in partnership with Accorhotels.com
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ALESSANDRO ARBAU, Servizi per gli ospiti/front office at Mercure Olbia
Responded Jul 21, 2022
Good morning, thank you for sharing your experience with us. We are glad you enjoyed your stay at Mercure Olbia, especially our pool area during the day and for dinner. We are sorry but breakfast is free only for diamond members on weekend. The Spa is not free but for our guests is only € 20, instead of € 30/€ 35, the price for external guests. We hope to welcome you again at Mercure Olbia. Kind Regards, Giorgia Melis Guest Relations Department Mercure Olbia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is not a good choice while staying in Olbia. It does not have a 4**** standard and definitely needs a renovation. The air-condition system is terrible. The positive thing is that the stuff is friendly and the rooms are clean. Breakfast buffet is ok. OBS! They charge you 2,50 EUR for a towel you use at swimming pool.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ALESSANDRO ARBAU, Servizi per gli ospiti/front office at Mercure Olbia
Responded Jul 21, 2022
Good morning, thank your for sharing your experience. We are sorry about the air-condition system and we informed our maintenance to fix it, but it works. Maybe it struggled to reach a very low temperature because in these days of Summer the temperature are really high. The towel we rent at the reception is € 2.50 because it is washed, sanitized and bagged by an external laundry. Kind Regards, Giorgia Melis Guest Relations Department Mercure Olbia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at this hotel for two nights during our visit to Sardinia beaches. The main reason we chose the hotel was because of my Gold Accor All membership. Welcome: We arrived around 14:00. The reception was efficient and helpful. They recognised the membership status and upgraded our room and provided the welcome drinks. The reception staff weren't particularly chatty but they worked professionally and efficiently. The room: I'm not sure if the hotel is new or old. It seems quite recently refurbished, but at the same time, the colour scheme and decorations are a bit odd colours. The rooms were nicely equipped with amenities (including a toothbrush and shaving kit, thanks for those) and the bed was super comfortable. The room didn't have much of a view but it was quite large. The air-con was working perfectly and it was very silent. The bed was quite large and very very comfortable. The only issue with the room was that the shower drain was not working and the water was pooling at your feet when showering. We felt a similar problem with the toilets too. Location: Our goal in this trip was to visit different beaches in the area with our rental car. The hotel served perfectly for that with parking available in front of the hotel. The hotel had its own car park which was amazing and had plenty of places to park. We don't know how the experience would be without a car but we were able to reach some amazing beaches in 15 minutes drive from here. The train station was very nearby which might be good for the non-driving customers. Restaurant: We had breakfasts here. The restaurant can get busy at breakfast times. However, there is a good selection of breakfast food and drinks here. The staff works hard to keep the tables clear and clean. The juices and coffee could be a bit better for breakfast. The juice machine was literally tasting like water. But all the other food items were fresh and tasty. They also organise the pool area for dinner which is a nice atmosphere but we only had drinks here. Overall: We had a great stay. The hotel is close to Olbia centre but still has enough parking. It was an easy drive to nice beaches and a comfortable stay apart from the draining problems in the room's bathroom. I would come back here again.…
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Date of stay: June 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ALESSANDRO ARBAU, Servizi per gli ospiti/front office at Mercure Olbia
Responded Jul 21, 2022
Good morning, thank your for sharing with us your positive review. We are glad you enjoyed and commented the large part of our services with beautiful words but also some constructive comments. We will cherish every words. We hope to welcome you again very soon. Kind Regards, Giorgia Melis Guest Relations Department Mercure Olbia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$95 - $187 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure olbia hermaea hotel olbia
LOCATION
ItalySardiniaProvince of Olbia-TempioOlbia
NUMBER OF ROOMS
116
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Frequently Asked Questions about Mercure Olbia
Which popular attractions are close to Mercure Olbia?
Nearby attractions include Museum Civitatense Basilica di San Simplicio (0.3 miles), Spirits Boutique (0.5 miles), and Necropoli di San Simplicio (0.4 miles).
What are some of the property amenities at Mercure Olbia?
Some of the more popular amenities offered include free wifi, a lounge, and a spa.
Which room amenities are available at Mercure Olbia?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mercure Olbia?
Guests can enjoy a lounge, a poolside bar, and breakfast during their stay.
What are some restaurants close to Mercure Olbia?
Conveniently located restaurants include Don Carlos, Mint Julep Cocktail & pizza gurmè, and Be Free 100% Gluten Free.
Are there opportunities to exercise at Mercure Olbia?
Yes, guests have access to a sauna, fitness classes, and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Mercure Olbia?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mercure Olbia?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mercure Olbia offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Mercure Olbia?
Many travelers enjoy visiting Acquedotto Romano (1.3 miles).