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Venice Certosa Hotel

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#221 of 385 Hotels in Venice
Certificate of Excellence
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1 room 2 adults 0 children
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Venice Certosa Hotel
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155 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Reviewed 2 weeks ago via mobile

Worst hotel experience ever. Upon my arrival in middle of the night I have discovered a room in size of a jail cell, with no towels, no hot water and no heating on a cold night. Since the front desk is not 24/7, there was no one to address my concerns. Totally ruined my trip.

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Helpful?
Thank Tzvika G
VeniceCertosa, Direttore at Venice Certosa Hotel, responded to this review

Dear Guests, we kindly advise you on the websites that the hotel reception is open till midnight. We would like to inform you that night assistance and transport assistance are provided to you on request calling the following mobile phone number + 39 3206583454. Despite that we will be pleased to meet special requirements in case of late check-in even...

London
Reviewed October 31, 2016 via mobile

I would advise using this hotel with genuine caution. They showed themselves to be dishonest money grabbers to me. They are happy to take customers money that they are not owed. You are better off paying a little more and finding a more reputable hotel in my opinion. I would give 0 stars if it were possible.

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Helpful?
Thank Abena
VeniceCertosa, Direttore at Venice Certosa Hotel, responded to this review

Dear Guest, we are sorry for the unpleasant feeling you had about your one-night-stay. Unfortunately due to your late arrival and early check-out, we think you could not perceive any value since you did not have the chance to experience the hotel services such as the hotel restaurant renowned for the local cuisine, the rich buffet for breakfast and the...

Reviewed September 26, 2016 via mobile

excellent hotel,wonderful service. Sabrina helped us so much. she was delightful. quiet ,relaxed,lots of green area to walk,sit,relax,enjoy peace. for stops away from st mark square. the hotel has a laundry in the back,so you can have clean clothes

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Helpful?
Thank Martha M
London
Reviewed September 15, 2016

I absolutely lovedthe location! Near enough to Venice and to Murano to be handy but blissfully peaceful and green. I loved walking round the island (it's pretty small) the morning after I arrived, especially as I'd come from Naples. It's everything Naples isn't - clean, quiet, safe, and a nice place to be. Hotel itself is so-so. It's really a...

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Helpful?
Thank Wusinboots
Florence, Italy
Reviewed August 6, 2016 via mobile

We found this to be an excellent alternative to the crowds of central Venice. Sabrina was thoughtful and attentive during both the booking process and throughout our visit. I had some mobility issues and the staff was wonderfully accommodating, to the point of accompanying us to and from the waterbus dock upon demand. The beds were very comfortable and the...

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1Thank christina c
Reviewed July 28, 2016 via mobile

One short boat ride away from San Marco and still far away from overcrowded Venice. You can sleep well and enjoy breakfast in calm and quiet natural surrounding and then quickly jump to tourist attractions. Service is excellent, stuff very friendly

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Helpful?
Thank Nikola I
Reviewed July 11, 2016 via mobile

When booking our trip I wanted to end my days away from the crowds and find peace. Venice Certosa Hotel certainly offered that. From beginning to end the stay there was perfect. When we arrived, very late evening and quite exhausted, we were greeted by a lovely gentlemen with great humour, given the exhaustion of our trip his jokes and...

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Thank Natalie J
Cape Town, Western Cape, South Africa
Reviewed June 26, 2016

Set in a huge park its great to be away from the crowds but a simple boat ride gets you to Venice quickly. The room was large and the bath was a jacuzzi bath in a big bathroom. Breakfast is fairly simple and can be eaten inside or out. staff were helpful.

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Helpful?
Thank Ann H
دبي
Reviewed May 18, 2016 via mobile

I was very happy during stay in Venice, specially when I visit the city Centre near to museum and very interest visions in the front of sea. I recommended the people who want save money to stay in this hotel and take the transportation to visit the historical places.

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Thank waelatea
Italy
Reviewed March 11, 2016

We always found lovely domestic and friendly atmosphere created by the smiling staff. We loved the rich breakfast buffet, great to start our tours in town with a good energy! We liked our room, so fresh and in order every day... And, we enjoyed the quite walks just behind Hotel and in near Marina. Excellent place to restore all your...

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Helpful?
Thank amracelebic
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Multilingual Staff

Additional Information about Venice Certosa Hotel

Address: Certosa Island, 30100 Venice, Italy
Location: Italy > Veneto > Province of Venice > City of Venice > Venice
Price Range: $87 - $365 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Venice Certosa Hotel 3*
Number of rooms: 18
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Questions & Answers

Here's what travelers have asked, with answers from Venice Certosa Hotel staff and other travelers.
1 question
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Lancaster, United Kingdom

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Questions? Get answers from Venice Certosa Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“You won't have access to the lift if you're on the top floor (2nd). That said, staff didn't seem to be keen on people using it anyway.”
 of 5 bubbles Wusinboots, Sep 15, 2016 | Read review
“Larg rooms with confortable bathroom at first floor.”
 of 5 bubbles amracelebic, Mar 11, 2016 | Read review
“choose rooms to the side of the restaurant...teh other side is noisy.,”
 of 5 bubbles V7492XXmanuelc, Jul 10, 2015 | Read review
“Ask for the rooms on the first floor,”
 of 5 bubbles JEMKE, Aug 13, 2014 | Read review
“Pick a room on the East side if you want to sleep in - the boat builders tend to sing while they work!”
 of 5 bubbles always-the-tourist, Jun 15, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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