We tried to book this hotel directly. Two different credit cards were declined despite being totally fine. We then tried to book on Booking.com with a further card and again we got a message that our payment was declined. Cancelled and booked elsewhere. This hotel really needs to get its booking process sorted
We spent 2 nights at the Palazzo Cendon on our recent trip to Italy. The accommodations were very comfortable and clean. Breakfast was included and had a nice selection of fruits, pastries, yogurt, juices, teas and coffee.The location is a convenient 10 minute walk from the train station. The hotel has an "Old World" feel while providing modern day comfort. The staff was extremely accommodating and provided appreciated recommendations on nearby restaurants.
Our room was exactly as shown on Expedia. A nice balcony with a beautiful view! A very comfortable bed and a traditional Italian breakfast. Agata and the other girls at the front desk were very helpful and provided great service!
Palazzo Cendon - Il Piano Nobile Mezzanine just under the roof of palazzo built in 1473, as they say. A wonderful, not ordinary type of hotel premises with over 500 years old history, whatever it was. It a quiet location just minutes away from crowds, 10-15 minutes walk from central railway station Santa Lucia. We had a Superior triple room overlooking a channel and a quay. A very peaceful and soothing premise, elegantly equipped with antique and quasi-antique furniture. The heavy showerhead delivers bold streams of water washing away problems. There are minor flaws such as small and inefficient fridge, no cups and a kettle on demand. The staff is polite and intelligent, there’s even their own Mary Poppins who looks after breakfast. A breakfast is just ok. The charm of the place outweighs all little imperfections. Recommended.…
We enjoyed a four day break in The Palazzo Cendon. The hotel has a perfect location. Easy to get to from the airport and a good starting place for many of the sights in Venice. We were warmly welcomed to the hotel by the charming staff who spoke very good English. We had a lovely room on the second floor which was easily accessable by the lift. Our bedroom was clean and comfortable with a good shower and comfortable bed. Breakfast was good with fresh bread, fruit,yogurts, ham and cheese and cereals available. A member of staff brought a breakfast tray to our room on the last day because of our early departure. We plan to return to this hotel next year and are confident that we will be well looked after once again. Stanley and Linda
We stayed here for our 3 night stay in Venice, cute little Venetian hotel easy waking distance of the major sights and water taxi stops just up from the hotel Decor very Venetian and quaint, Room very clean but shower not ideal for me as I’m over 6ft4 Recommend this hotel for a Short stay in Venice
My husband and I stayed at The Palazzo Cendon for 5 days to celebrate our 37th Wedding Anniversary. Our suite on the 2nd floor was spectacular with a four poster bed, chez lounge, large bathroom and period furniture. We had a private balcony that overlooked the Canal that led into the Grand Canal with views of the sea. Beautiful sunny weather during the day and lightning storms at night added to the romantic atmosphere. The room was cleaned everyday with fresh towels and bed sheets. The staff were friendly and the breakfast a good choice of continental food.
I really liked the location, walking distance from the bus stop and to the train station, which is why I initially chose this hotel. I enjoyed the canal view room and thought the bathroom was large. The staff were very friendly and I would absolutely stay here again.
Wonderful atmospheric small hotel...great location and fantastic staff...our room had a balcony overlooking the canal which was heavenly....huge comfortable 4 poster bed....felt totally spoilt here....can't wait to return...
A beautiful breakfast room, lovely decor, fresh Venetian food. But the best thing, was our lovely, attentive Chiara , in charge of breakfast room. She had a sincere interest in giving us a personalised experience. Thankyou from Cheryl & Shaun