The service here is always spot on, no matter what time of day. The breakfast was really nice, the rooms were really comfortable. It was like a maze to get to our rooms. We had a great nights sleep, the location is pretty good. Everyone at the front desk was very friendly and helpful.
Great location right near a water stop, short stroll to Rialto Bridge and St Marks square Very clean rooms, lovely en-suite decent air con, Wifi and helpful friendly staff What would have made it 5 stars - there was no complimentary tea/coffee or water in our room- no view worth mentioning- maybe that’s what you get on the basic? - vodka and tonic at the lounge bar 20euro - ouch! Despite above would recommend for all the positives mentioned
We have just returned from a lovely two weeks stay. We booked direct with the hotel as this was the best price and were lucky enough to be upgraded to a junior suite. Everything was perfect: - Location excellent near the Rialto water bus stop, quiet but right in the middle of all the main attractions. Even a Co-op and Spar virtually on the doorstep. - The suite (308) was stylish, spacious, comfortable and spotlessly clean. Even in January it was lovely to sit on the balcony in the sun. - Great breakfast with lots of choice and good quality ingredients, continuously topped up by the lovely two ladies that manage the breakfast room. ...and most importantly amazing staff that seemed to genuinely want you to enjoy your holiday. We would highly recommend staying here and for longer than a couple of nights which most other people seemed to do. Every morning and evening we would catch a water bus from Rialto then work our way back to the hotel. Enabling us to visit all the usual top attractions but seeing so much more on the way - a really great way to explore the whole of Venice. Sincere thanks to all the team! …
Service and location was perfect fullfilling my way of traveling - no planning just embracing positive surprises by professionals with passion for their own work. Every evening this message popped up on the bed
We were delighted to stay here, after a fantastic booking offer we found right after New Year’s Eve. The hotel is located at the best possible spot near Rialto bridge and only 5 minute walk from piazza San Marco. Staff is wonderful, breakfast delicious, fresh and with vast variety, and the suite was ideal size for two adults and two children. Nespresso coffee machine in the room was a huge plus! We strongly recommend staying here for families as well as couples, it is also romantic in decor!
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