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Hotel al Ponte dei Sospiri

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#181 of 385 Hotels in Venice
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel al Ponte dei Sospiri
Hotel al Ponte dei Sospiri
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393 Reviews from our TripAdvisor Community

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Showing 245: English reviews
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Reviewed 1 week ago via mobile

The hotel is a short walk from Piazza San Marco. However if you are arriving by water taxi, they could drop you off practically at the lobby, that is if there is no "high tide" when you arrive. It is located in a very densely touristic area, but the rooms which are large and confortable are quiet. There is no...

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Helpful?
Thank Maria Z
Alpontedeisospiri, Responsabile reception at Hotel al Ponte dei Sospiri, responded to this review

Dear Ms. Maria, we have just read your nice review about our Hotel Al Ponte Dei Sospriri which we thank you for. We are glad you have enjoyed your stay with us and we really hope to welcome you again in future!

Reviewed 3 weeks ago via mobile

We stayed here for one night to celebrate my birthday. The staff were really friendly and helpful. They also had surprised me with a lovely looking pastry in our room on our arrival. The room was nicely decorated with a Venetian style. I would highly recommend this place to anyone wanting to stay in Venice. It was in a perfect...

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Thank Brenda W
Alpontedeisospiri, Responsabile reception at Hotel al Ponte dei Sospiri, responded to this review

Dear Ms. Brenda, we would like to thank you for the very nice review you left on Tripadvisor. We are so pleased that you chose to stay at the Hotel al Ponte dei Sospiri on a special occasion such as your birthday! Yes, we do like to surprise our guests... in any way we are able to: your smile, your...

Birmingham
Reviewed 4 weeks ago

We arrived at the hotel on Christmas day just before midnight by water taxi from the airport. The concierge was very friendly and welcoming, all of the staff we dealt with were really helpful. We loved every moment we spent there and embraced our time in Venice. I don't think that we could find any negatives about this hotel. We...

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1Thank julie_stepney
Alpontedeisospiri, Responsabile reception at Hotel al Ponte dei Sospiri, responded to this review

Dear Ms. Stepney, we refer to your review which we thank you very much for. Let us say it was an honour, for us, to have you in our establishment during your honeymoon: and what an occasion! All went well, we read, thus we consider ourselves happy. We hope to having the pleasure of taking again care of your Venetian...

Reviewed January 18, 2017 via mobile

Having read through some of the reviews before we arrived, we had got ourselves a little nervous at what we were going to be greeted with: rude staff and cold rooms being a couple of the things that worried us slightly. However couldn't have been further from our experience. Every staff member we met was warm, attentive, chatty and couldn't...

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5Thank Lifeswaytooshort
Alpontedeisospiri, Responsabile reception at Hotel al Ponte dei Sospiri, responded to this review

Dear Sir/Madam, we thank you very much for the nice review you left on Tripadvisor about our Hotel al Ponte dei Sospiri. We are pleased you have enjoyed your stay and the service provided. We hope to welcoming you again soon in the future!

A TripAdvisor Member
Level Contributor
3 reviews
4 helpful votes
Reviewed December 29, 2016 via mobile

We booked online without really knowing anything about the hotel. Only the location...... The place was fantastic value for money considering the location. 50 yards from the beautiful Piazza st Marco. Very clean, excellent breakfast at the sister hotel only a 20 meter walk away and very very helpful and friendly staff!

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1Thank A TripAdvisor Member
Alpontedeisospiri, Responsabile reception at Hotel al Ponte dei Sospiri, responded to this review

Dear Sir/Madam, thank you so much for the nice review which you have left on Tripadvisor. We are glad you enjoyed your stay with us and we hope to meet you again in the future!

Napa, CA
Reviewed December 27, 2016

Horrible Hotel Picked this hotel for its location, on small canal near San Marco square, and view of the Bridge of Sighs. In both regards, it delivered as promised. On other points, it was possibly the worse hotel I have ever stayed in. The mini suite itself was furnished with very, very worn sofa and chairs. The tables and canopy...

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2Thank tnt10
Alpontedeisospiri, Responsabile reception at Hotel al Ponte dei Sospiri, responded to this review

Dear Mr. Ford, with reference to your comment, which we have just read, we are terribly sorry that you did not enjoy your stay at the Hotel Al Ponte Dei Sospiri. We would like to take this chance to inform that our Front Desk Staff is always available to change or show some other rooms if the one which we...

Reviewed December 20, 2016 via mobile

My wife and I went to check in to the hotel, and we were greeted by an incredibly rude person, who seemed completely put out that we wanted to check in. The lift could only fit my wife and I, the porter and our bags had to be bought up separately. The porter seemed friendly and we tipped him. He...

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Thank Greg C
Alpontedeisospiri, Reservation Manager at Hotel al Ponte dei Sospiri, responded to this review

Dear Sir/Madame, this review is the same of "Bad experience overall" because maybe you posted twice from 2 different accounts so we are copying the same reply below: we thank you very much that you chose the Hotel al Ponte dei Sospiri on your recent visit to Venice. For us it was a privilege to accommodate you in one of...

Sydney, Australia
Reviewed December 19, 2016

I am sad to say overall it was a bad and unpleasant experience. All of the staff were incredibly rude (I can see from previous complaints the hotel has put that this is due to a language barrier unfortunately it wasn't this, they were all rude and unhelpful) The room we were put in was cold and on the first...

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1Thank Kshacks
Alpontedeisospiri, Reservation Manager at Hotel al Ponte dei Sospiri, responded to this review

Dear Sir/Madame, we thank you very much that you chose the Hotel al Ponte dei Sospiri on your recent visit to Venice. For us it was a privilege to accommodate you in one of our bedrooms: please believe us when we say we are terribly sorry you did not enjoy your stay with us. We read your review very carefully...

Bristol, England, United Kingdom
Reviewed October 29, 2016 via mobile

We really enjoyed our stay and would like to extend our thanks to the wonderful, friendly staff who made us feel like friends. The location was fantastic...very close to Piazza San Marco and the Bridge of Sighs. We enjoyed the sounds in the morning as we wanted a Venetian experience and it was wonderful to hear Venice waking up...the sound...

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Thank Stephanie P
Alpontedeisospiri, Responsabile reception at Hotel al Ponte dei Sospiri, responded to this review

Dear Ms. Stephanie, I thank you for the nice review which you have recently left on Tripadvisor. I am pleased you have enjoyed your stay at the Hotel Al Ponte dei Sospiri and that your Venetian holiday went smoothly. We hope you will choose our property once more... for another romantic break in lovely Venice!

SYDNEY
Reviewed October 19, 2016 via mobile

Room 150...with a terrace onto the canal..... The best. Piano nobile, first floor, corner room looking out to the Grand Canal, through the Bridge of Sighs. Pole position Three huge Windows and French window onto the canal. Ok, it's a four star. Fading and in need of TLC. But it's still got some chutzpah. Forget about the room delivered breakfast...

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1Thank inigojones
Alpontedeisospiri, Responsabile reception at Hotel al Ponte dei Sospiri, responded to this review

Dear Mr. Jones, oh... well... what can we say? THANK YOU for the most lovely review we have recently read about our Hotel Al Ponte dei Sospiri. You have really seemed to enjoy Venice the way true Venetians do: - quick coffee with the locals standing up, a croissant and straight to the office :-) - "Spritz" between breakfast and...

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Staying in San Marco

Neighborhood Profile
San Marco
The most famous sestiere (district) in Venice has one of the world's most famous squares, St. Mark's (Piazza San Marco). Anchored on one end by the basilica, clustered around it are restaurants, museums, shops, orchestras playing in the square, pigeons, the grand pink Doge’s Palace (Palazzo Ducale), the soaring campanile bell tower, an astrological clock tower, plus gorgeous cafes and restaurants like Florian and Quadri. Piazza San Marco is beloved by Venetians themselves. They book a table anytime, which offers a buffer from the fray. This grand outdoor drawing room attracts Venetians for a stroll too, especially late in the afternoon when the hoards of daytrippers thin out. It's simply a grand place to meet.
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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Multilingual Staff
  • Room Service
  • Concierge

Additional Information about Hotel al Ponte dei Sospiri

Address: Calle Larga San Marco San Marco 381, 30124 Venice, Italy
Location: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Price Range: $170 - $512 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel al Ponte dei Sospiri 4*
Number of rooms: 13
Reservation Options:
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Also Known As:
Al Ponte Dei Sospiri Hotel
Hotel Style:
#88 Luxury Hotel in Venice
#121 Romantic Hotel in Venice
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Questions & Answers

Here's what travelers have asked, with answers from Hotel al Ponte dei Sospiri staff and other travelers.
9 questions
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Questions? Get answers from Hotel al Ponte dei Sospiri staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a suite overlooking the Bridge of Sighs.”
 of 5 bubbles julie_stepney, 4 weeks ago | Read review
“Each room seems to be different, you can see many of the rooms in photos when you book.”
 of 5 bubbles leebryanid, Aug 24, 2016 | Read review
“Chose a room with a balcony.”
 of 5 bubbles amanda684, Jul 28, 2016 | Read review
“Junior suites are very nice.”
 of 5 bubbles 35islandgirl, Jun 14, 2016 | Read review
“Request canal view where possible!”
 of 5 bubbles sootie2016, Jun 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question