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Canale di Cannaregio 929, 30121 Venice Italy
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Traveler (1853)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 02/18/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Carnival Palace Hotel
Updated 02/18/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#70 of 415 in Venice
Location
4.3
Cleanliness
4.8
Service
4.5
Value
4.3
Travelers' Choice
Overlooking the Cannaregio Canal in historic downtown Venice, the Carnival Palace is an exclusive, sophisticated boutique hotel, tucked away from the hustle and bustle of the city, perfect for those who would love to discover the real Venice. The sophisticated elegance of Carnival Palace Hotel is clear from its captivating and romantic contemporary design, which brings to mind the most elegant and authentic Venetian furnishings. The hotel offers 67 comfortable and spacious rooms, all with their own unique style and charm with views of the garden or the Cannaregio Canal. The rooms are equipped with minibar, free wifi, electric kettle, also all are no smoking. Run by a young couple of hoteliers with the support of a multilingual staff that will take care of your every need, the hotel is easy to reach from the airport and is just a few steps from public transportation hubs, the train station, and Venice parking terminal.
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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Baggage storage
Concierge
24-hour check-in
Wifi
Bar / lounge
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kid-friendly buffet
Snack bar
Wine / champagne
Non-smoking hotel
Doorperson
First aid kit
Umbrella
24-hour front desk
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bidet
Air purifier
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Minibar
Walk-in shower
Bath / shower
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English, French, Spanish, German and 1 more
Hotel links
Special Rate:Special rate available
3004Reviews104Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
bidibod wrote a review May 20
Birmingham, United Kingdom7 contributions1 helpful vote
Our third stay and so happy to be back ! We can’t fault this hotel and their lovely staff . The mattress was perfect for a good nights sleep after all of the sightseeing. Pillows were good but We always prefer two pillows for sleeping as standard , and if one is feather then you are on point . Tea/coffee/fridge /safe/toiletries all in the rooms . Breakfast was faultless even provided a gluten free selection. Lovely to be able to sit in the garden . Four nights was not long enough!! We will return. Many thanks .
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Date of stay: May 2022Trip type: Traveled
Room Tip: water taxi is front of hotel . Take 5.1 to st marks sq. Take the 5.2 to return. Tickets...
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Julia wrote a review Aug 2020
6 contributions7 helpful votes
Hotel's Favorite
Excellent all round service from start to finish, beautiful building inside, a decor that wows, environment very clean,lovely friendly romantic place, hotel really good value for money. Room was very clean, everything as expected and more, beds very comfortable, perfect for a romantic break,calming relaxing and enjoyable 5* All Staff were very courteous, helpful and friendly. Went that extra mile to ensure you had a great stay. Thanks to all members of staff that assisted and served us, our stay couldn't have been an better. Highly recommended:- Give it a go, you’ll see what I mean! This was our first time. Cannot fault.
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Date of stay: February 2020Trip type: Traveled
2 Helpful votes
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Response from Sales Marketing, Marketing at Carnival Palace Hotel
Responded May 3, 2021
Dear TouristJulia, What an amazing review!! Thank you. We are delighted you had such a great stay, I have shared your kind words with everyone. Looking forward to welcoming you back. Carnival Palace Hotel
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Teithiwr wrote a review May 10
South Wales184 contributions232 helpful votes
Coming immediately after a wonderful hotel stay in Barcelona the Carnival Palace was always going to be compared to our earlier experiences which may have clouded our judgement a little. Having said that there are definitely some areas for improvement. Beginning with the positives....... The location suited us perfectly. I know some may think this hotel a bit out of the way, but after the madness of central Venice it was always nice to escape to a quieter area. The vaparetto stop is just a few metres away, so getting around - if you don`t fancy walking - is easy. The hotel was very well presented and had the air of a higher end establishment. Breakfast was good (including plenty to satisfy the sweetest of teeth, like mine) although some of the hot food choices seemed a little strange, at least to British eyes. The room was clean and comfortable and we had a great view of the canal; it was nice to get a glimpse of the `real` Venice first thing in the morning. Staff seemed friendly and efficient. Why am I giving only 4 stars? Little things mainly; we found nothing bad about the place. There was no in-room information of any kind; we had to find out for ourselves how wifi, a/c, tv etc worked (the a/c was particularly challenging). The bathroom had those dreadful tiny bottles of shampoo, shower gel and the like; although replenished each day they were pretty useless and all that plastic..... :( The room was not as large as the hotel website leads you to believe (junior suite) although the double internal doors did usefully serve to block out most of the noise of the lift just outside. The `hot` food at breakfast was warm at best. Like I said, little things. Would I recommend the Carnival Palace? Well, I wouldn`t discourage anyone from staying here, particularly if they want somewhere a little away from the centre. Would I stay here again? Probably not. I think there are better hotels to be had in Venice for the price. Top tip: dig deep and take a water taxi from the airport; by far the best way to arrive and you won`t regret it.
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Date of stay: May 2022
Value
Rooms
Service
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Response from Jacopo Trevisan, Direttore generale at Carnival Palace Hotel
Responded 1 week ago
Dear Teithiwr, we would like to thank you for providing your experience with all the Tripadvisor community even if it was "not perfect". Our goal is always to provide everyone the best experience and we are really unhappy when we did not fully made it. Beginning with the negatives.. We do appreciate all of your suggestion, it helps to improve our service and the future guest experience. We are making an important update on our hardware and wifi softwares. We would like to inform you that all of our tiny bottles of shampoo and shower gel are not plastic, is made with eco-sustainable material. Concerning the positves we are glad to see our location appreciate! Cannaregio is one of the last Venetian areas, where you can smell the Venetian spirit! Even if you said "Probably not" we really hope to have the chance to welcoming you back here. Best Regards Jacopo Trevisan
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gpbreitbach2016 wrote a review May 7
City of Venice, Italy165 contributions83 helpful votes
After a personal experience in September 2020 I recommended the hotel to a group of friends. The difficulties of organizing a group tour were easily overcome thanks to excellent back-stage support. The stay was perfect from the first to the last minute. This applies to the work at the front desk, the quality and presentation of the rooms, the excellent breakfast and the evening drinks at the bar. Thanks also for the restaurant recommendations. The Carnival Palace will continue to be my/our preferred hotel in Venice in the future.
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Date of stay: March 2022
Rooms
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Response from Jacopo Trevisan, Direttore generale at Carnival Palace Hotel
Responded 1 week ago
Dear gpbreitbach2016, we are so happy to read your words and see that Carnival Palace fully met your expectations. We would like to thank you for pointing out our service, especially the work of the front desk. We will forward your words to our breakfast and bar staff, they will proud of it. We are looking forward to welcoming you soon. Best Regards Jacopo Trevisan Carnival Palace - Venice Collection
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KII2012 wrote a review May 1
Markham, Canada16 contributions14 helpful votes
The staff were helpful from the moment we arrived at the hotel. They got us into a great room, breakfast was fantastic and location was perfect for us. Walking distance to fantastic local restaurants and the water bus right at your door. Definitely and must stay and a 4+ star for sure.
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Date of stay: April 2022Trip type: Traveled
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Response from Jacopo Trevisan, Direttore generale at Carnival Palace Hotel
Responded 2 weeks ago
Dear Kll2012, Thank you for your lovely review. We are glad that you've liked it in Cannaregio, not far from any major attraction and further a more authentic, less touristy part of the city. It's nice to hear that you've enjoyed our great variety at breakfast. In the hope to welcome you back in the near future. Best Regards Jacopo Trevisan Carnival Palace - Venice Collection
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SteveSYorkie wrote a review Apr 2022
Caerphilly, United Kingdom18 contributions3 helpful votes
My wife and I should have stayed here in March 2020, but we cancelled as pandemic took hold. Hotel staff were brilliant about cancelling and agreed to hold the reservation until we could travel. That didn't happen until late March 2022. We were really pleased that we were able to make the trip and finally get to stay at Carnival Palace. We certainly don't want it to be our last stay there. Location, friendly staff, quality and comfort of the bedroom, decor throughout the hotel, excellent breakfast and tea/coffee, fridge and safe in room were all positives. Only small negative was lack of TV service in language other than Italian. All the sights and attractions of Venice were easily accessible either on foot or from nearby water bus stops. Definitely pleased we stayed there and looking forward to a return.
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Date of stay: March 2022Trip type: Traveled
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Response from Jacopo Trevisan, Direttore generale at Carnival Palace Hotel
Responded Apr 15, 2022
Dear SteveSYorkie, we would like to thank you for sharing your experience you had here on TripAdvisor. We are happy to read that your stay fully met your expectations especially after 2 years. We are glad to read that from the location to our friendly staff made your stay unique. We are definitely looking forward to welcoming you back here, Best Regards Jacopo Trevisan Carnival Palace - Venice Collection
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Paul R wrote a review Mar 2022
Manchester, United Kingdom46 contributions50 helpful votes
Great hotel. Stayed 3 nights here around 20th March. The reception staff were very friendly, quick check-in and the room was absolutely spotlessly clean as well as being modern and very comfortable. Excellent value for money and would definitely stay again as a first choice when back in Venice.
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Date of stay: March 2022Trip type: Traveled
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Response from Jacopo Trevisan, Direttore generale at Carnival Palace Hotel
Responded Mar 28, 2022
Dear PaulR21, we would like to thank you for your kind words and for sharing your experience here on TripAdvisor. We will share your kind words to our reception staff and housekeeping as well. We are glad to see our staff attutude and our cleanliness underlined. Looking forward to welcoming you back here soon. Best Regards Jacopo Trevisan Carnival Palace - Venice Collection
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MimiO wrote a review Mar 2022
1 contribution
we really enjoyed our stay in this hotel, it was clean, luxurious, decor was beautiful and staff were excellent! They were polite and helped us with anything we needed, travel routes etc. would absolutely recommend
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Date of stay: March 2022Trip type: Traveled
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Response from Jacopo Trevisan, Direttore generale at Carnival Palace Hotel
Responded Mar 13, 2022
Dear 371mimir, we would like to thank you for sharing your feedback! We are glad to read that Carnival Palace fully met your expectations and our staff made the difference. Our goal is providing all the tips in order to live an authentic Venetian experience. Looking forward to welcoming you back soon. Best Regards Jacopo Trevisan Carnival Palace - Venice Collection
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Vicki E wrote a review Mar 2022
9 contributions1 helpful vote
This hotel has the best location in Cannaregio, directly on the canal. The staff are all professionnal, dedicated and friendly. The room is simply beautiful (junior suite). Everything is near: restaurants, traghetto, gondolas, eveything ! We recommand this hotel !
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Date of stay: March 2022Trip type: Traveled
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Response from Jacopo Trevisan, Direttore generale at Carnival Palace Hotel
Responded Mar 12, 2022
Dear vickie909, Reviews like yours really makes us happy, we are delighted to see that you liked Carnival Palace. Thank you for pointing the beauty of the rooms out, we carefully choose each piece of furniture and decors, thank you to define it "simply beautiful". We are glad to see you enjoyed Carnival Palace and his location, off the beaten path, but not from the good Venetian Restaurants and the historic center. We strive every day to render our guests' stay memorable, and reading your feedback makes us very proud. Wishing to have you back again for another visit soon. Best Regards Jacopo Trevisan Carnival Palace - Venice Collection
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williamosborne wrote a review Mar 2022
Jackson, Mississippi96 contributions40 helpful votes
We stayed there with a group. Everything was fine. I had no issues with the hotel, its food, or the service. Venice is wonderful, but you can get lost there easily. The hotel is conveniently located near the sights you want to see. It has been recently updated.
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Date of stay: October 2021
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Response from Jacopo Trevisan, Direttore generale at Carnival Palace Hotel
Responded Mar 12, 2022
Dear williamosborne, we would like to thank you for your words and for the time sharing your thoughts with the TripAdvisor community. We are very happy to hear that our services met your expectations. We are definitely looking forward to welcoming you back at Carnival Palace so soon. Best Regards Jacopo Trevisan Carnival Palace - Venice Collection
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PRICE RANGE
$183 - $300 (Based on Average Rates for a Standard Room)
LOCATION
ItalyVenetoProvince of VeniceCity of VeniceVeniceCannaregio
NUMBER OF ROOMS
67
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Frequently Asked Questions about Carnival Palace Hotel
Which popular attractions are close to Carnival Palace Hotel?
Nearby attractions include Al Parlamento (0.1 miles), Chiesa dei Santi Geremia e Lucia (0.3 miles), and Ponte delle guglie (0.3 miles).
What are some of the property amenities at Carnival Palace Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Carnival Palace Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Carnival Palace Hotel?
Guests can enjoy free breakfast, a lounge, and a snack bar during their stay.
What are some restaurants close to Carnival Palace Hotel?
Conveniently located restaurants include Crepes House By Pepe, Trattoria Bar Pontini, and Very Good - Pizzeria Bigoleria Gnoccheria.
Is Carnival Palace Hotel located near the city center?
Yes, it is 0.5 miles away from the center of Venice.
Are pets allowed at Carnival Palace Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Carnival Palace Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to Carnival Palace Hotel?
Many travelers enjoy visiting Doge's Palace (1.3 miles), Ca' Zenobio degli Armeni (0.9 miles), and Scuola Grande di San Rocco (0.7 miles).
Does Carnival Palace Hotel have any great views?
Yes, guests often enjoy the city view available here.
Is Carnival Palace Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.