The location is just two streets down from Piazza San Marco with all its main attractions. 1 minute walk to Riva degli Schiavoni, the main promenade along the bay. The reception was manned at all times, you need to drop your key off and pick it up. The room was a decent size with a large bathroom. Nice and clean shower cabin. Fresh towels every day. Everybody was very pleasant and helpful. Beware of mosquitoes! Leaving the windows open during the day or at night will let a lot of unwanted visitors into your room. Unfortunately, there are no nets on the windows, so sleeping with closed windows and having the room closed all day long leaves the air in the room rather stuffy and does not really promote good sleep. Other than that, a perfect place to explore Venice during a short trip.…
We had 2 double rooms and stayed 3 nights. Both rooms were clean and in good condition but both smelled of smoke. The rooms were also fairly small but that wasn't an issue. It's a really good location being down a side street about 5 mins walk from St Marks Square and 1 minute from the seafront. There are lots of coffee shops, bars, restaurants a short walk away but the area near the hotel was quiet. We had no noise disturbance. The breakfast was included and whilst basic, there was enough of it. The staff were friendly and helpful both on reception and at breakfast. And as in all of Italy they strictly observed the mask wearing rules for covid-19. We were temperature checked on arrival.
We stayed her for the weekend, the hotel staff were really friendly and helpful. The room was cleaned immaculately and nothing was too much trouble. The hotel is in a great location, central and easy to find. A 1 minute walk away from the water taxi drop off too so ideal for drop off/ pick up. Lots of places to eat and drink near by. The hotel staff were informative and worried about our safety of getting home with the coronavirus outbreak and assured us they’d do everything they could to help. We were lucky enough to fly back without any bother, and were sad to see the hotel on lock down when we left. We hope that the hotel will not be affected by the outbreak. All the best. Would recommend staying at this hotel.
We stayed here for 4 nights and it was brilliant. This is a basic hotel but it does everything brilliantly. The staff were friendly, professional and very helpful and the rooms were always very clean. The rooms are basic but very comfortable. It is in a great location, minutes away from St. Marks Square and a water bus stop virtually at the end of the street! Plenty of restaurants, bars and other tourist bits nearby too! If we come back we would definitely stay here again!
Based on good reviews, I booked a room at this hotel for Feb. 2020 (carnival) thru Hotels.com. I needed to change the dates of my stay so tried to contact the hotel. First, Hotels.com tried to call the hotel with no success. They tried on multiple occasions. Then I tried calling, faxing, emailing (both in English and Italian). Not being able to contact a property is the first in my experience (1-2 international trips over 30 years). This place may be lovely but it makes me nervous about what will greet me when I arrive. Since I was scheduled to arrive one day later than booked, would my room even be there when I arrived? So I’ve cancelled my reservation and booked down the street. It’s not worth the anxiety and uncertainty to stay at this hotel.