NH Venezia Santa Lucia
Rio Tera Lista di Spagna Cannaregio 116/A, 30121 Venice Italy
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Room & Suite (391)
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About
#263 of 1,153 hotels in Venice
Location
4.6
Cleanliness
4.1
Service
4.1
Value
3.7
The 4* NH Venezia Santa Lucia Hotel is conveniently located moments from the Grand Canal of Venice and the Santa Lucia railway station. Set in the city’s artisan quarter, the hotel is a short walk from all the main attractions. The five-storey hotel offers 100 elegant rooms in a Venetian style, with a range of room types to choose from. All rooms enjoy balcony terraces overlooking the sights of Venice. Guests can enjoy a comprehensive buffet breakfast and a selection of Italian appetizers in the hotel’s dining room and relaxed Canaletto bar, which offers wines and cocktails with a happy hour offer.
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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Taxi service
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Dry cleaning
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Happy hour
Concierge
Newspaper
Non-smoking hotel
Express check-in / check-out
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Room features
Air conditioning
Desk
Room service
Safe
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Telephone
Wardrobe / closet
Private bathrooms
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Business
Languages Spoken
English, French, Spanish, German and 1 more
Location
Rio Tera Lista di Spagna Cannaregio 116/A, 30121 Venice Italy
Name/address in local language
NH Venezia Santa Lucia
Getting there
Great for walkers
Grade: 100 out of 100
100
178 Restaurants
within 0.3 miles
2022Reviews94Q+A100Room tips
Reviews
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We chose this hotel given the review, price, and proximity to the train station since we had an early morning train leaving Venice. Can't beat the 3 minute walk to the station! If you arrive by bus, it was about an 8 minute walk, just be aware that the main bridge by the buses to cross the canal has steps the whole way over if you have heavy luggage. There is also a water bus and water taxi stop close by the hotel so those are options as well. Plenty of restaurants nearby! The hotel is a bit dated, but was more then suitable to our needs. It was clean, very tiny (normal in Venice), and I would have to say that the hotel would be more of a 3 or 3.5 star rating in the States. We booked a Superior room with 1 Queen bed, and were put in room 420. Check in was quick, and we had a side/front view of the next door church and the main canal. There was a bottle of champagne presented our first night given our Hotels.com status. There was a bar and restaurant on the main floor, however we never ate at the hotel nor saw any patrons at the bar. There was a Mini bar in the room with a selection of items that were not free, nor did we try. The room was tight, but clean. The bathroom was also tiny, with a tub/shower (European style), toilet and bidet. Our biggest complaint was that the room was very warm (we visited during cooler weather), and we couldn't get the AC to work (it seemed to be blocked), so we just shut it off and opened the 2 windows which cooled the room down quickly.…
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Date of stay: November 2023Trip type: Traveled as a couple
Value
Location
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nh Santa Lucia, General Manager at NH Venezia Santa Lucia
Responded 6 days ago
Dear Guest, Let us thank you for sharing your review concerning our NH Venezia Santa Lucia. We feel very happy to know that our location and the service we offered met your expectations and, with hope to have the privilege to welcoming you again in Venice we send you our best regards R.Furlan-GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location - short walk to train station, bus stop, and Vaporetta stop. We booked a premium canal view, which was good sized and had view of canal and Ponte Scalzi. The included breakfast was not extravagant, but more than adequate.
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Date of stay: October 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Nh Santa Lucia, General Manager at NH Venezia Santa Lucia
Responded 3 weeks ago
Dear Michael, thank you for taking the time to share your experience in NH Venezia Santa Lucia. We would like to sincerely apologize for the behavior of our Staff and to reassure you that the Management took care of it already to make sure to keep it an isolated case. The whole team very much cares for all our guests satisfaction and it our goal to always to our best to make sure yours is a pleasant stay. We sincerely hope you would grant us a second chance by being our guests again in future and enjoy our Customer Care in Nh Venezia Santa Lucia.Best Regards R.Furlan-GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not too far from the train stop at bus station so it’s reasonably easy to get your stuff there less than a half a mile-ish still a couple of bridges across Location is walking from everything couple of our favorite restaurants or within an 10 to 15 minute walk from the hotel buffet. Breakfast was good nothing special limited hot items. Definitely on the smaller side it seemed to work. They cleaned them in between the day so that was nice and a nice hot towel rack that we enjoyed perfect for drying laundry
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nh Santa Lucia, General Manager at NH Venezia Santa Lucia
Responded Oct 24, 2023
Dear Reno, Let us thank you for sharing such a wonderful review concerning our NH Venezia Santa Lucia We feel very happy to know that our location and the service we offered met your expectations and, with hope to have the privilege to welcoming you again in Venice we send you our best regards R.Furlan-GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel is in very busy area by grand canal but once inside it was quiet. Welcomed in reception by efficient/professional staff. Lift to part of hotel we were in is very small, 2 people and cases is max, we did see 4 people in it but they knew each other beforehand! We asked for quiet high floor room which we got. However it was in the eaves so very restricted headroom in most of the room including the bathroom over the bath/shower. We didn’t ask to move as it was only 3 nights and the bed was very comfy. The hotel seemed to host a lot of large group tours from the US and Japan, which was fine until you came to breakfast and the poor staff could not keep up with the speed with which the food and crockery was used up. We fortunately eat most things so made do with what was available. Only one drinks machine so a queue when a tour was in for breakfast. Not a great breakfast experience. Location was very good, easy walk to station and Piazzale Rome for buses/taxis, and stops for water taxis/buses. We walked the whole of Venice which was a great way to see all the little streets and squares. …
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Date of stay: October 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: If possible avoid top (5th) floor rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nh Santa Lucia, General Manager at NH Venezia Santa Lucia
Responded Oct 9, 2023
Dearest Christine, Thank you for taking the time to share your experience in NH Venezia Santa Lucia with Tripdavisor.com community. We are sorry to know that our buffet breakfast experience didn’t satisfy you due to the high occupancy and guests attending to the buffet all at the same time. We understand your point and will definitely take your comments into account and use them to improve our overall services. We very much look forward to welcoming you again as our precious guests to show you our Staff improvements and allow you to enjoy an unforgettable experience in NH Venezia Santa Lucia Best regards Patrick - FOM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location near train station is excellent. First impressions of the lobby is WOW! Beautiful decor right throughout the hotel which is sympathetic to the true Venetian style. Rooms are small but nice. Great shower. The only disappointments were the buffet breakfast and bar. The breakfast was poorly stocked and the coffee was not drinkable. The hotel advertises a happy hour on their guest site from 5-9pm however the first night the bar wasn’t open. The second night we had a drink and the prices were very expensive compared to neighbouring bars/restaurants. No such thing as happy hour either!
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Date of stay: October 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nh Santa Lucia, General Manager at NH Venezia Santa Lucia
Responded Oct 5, 2023
Dear Tanya, Let us thank you for sharing such a wonderful review concerning our NH Venezia Santa Lucia We feel very happy to know that our location and the service we offered met your expectations and, with hope to have the privilege to welcoming you again in Venice we send you our best regards R.Furlan-GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was within walking distance of the rail station, various restaurants, various shopping opportunities. Staff were most helpful, explained where and how to get to attractions. Max, who helped solve a crisis, was especially helpful.
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Review collected in partnership with NH Hotels
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nh Santa Lucia, General Manager at NH Venezia Santa Lucia
Responded Oct 4, 2023
Dear WilliHB, It has been a pleasure for us hosting you in our NH Venezia Santa Lucia, and we would like to thank you for your wonderful review. We are happy to know that you have been enchanted by the charm that an historical building an magical city like Venice have been able to give you. Guest’s satisfaction is absolutely our priority, and this is the reason why we are so much pleased that all our staff has fulfilled your expectations. Looking forward to give you a warm welcoming in a future visit in Venice, we send you our best regards R.Furlan-GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location is obviously the best thing about the hotel. However, other aspects like room, facilities, staff attitude are also at par. Breakfast spread seemed very modest but was sufficient. As GHA platinum member, was provided with upgrade as well as in room amenity which was a bottle of prosecco.
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Review collected in partnership with NH Hotels
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nh Santa Lucia, General Manager at NH Venezia Santa Lucia
Responded Oct 4, 2023
Dear Guest, Let us thank you for sharing review concerning our NH Venezia Santa Lucia We feel very happy to know that our location and the service we offered met your expectations and, with hope to have the privilege to welcoming you again in Venice we send you our best regards R.Furlan-GM
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location, all basic needs right outside the front steps, Cafes, supermarket, Gelato, Pizza, water is, train station a few 100 yards away. Room spacious, comfortable bed and bedding. Staff extremely accommodating!
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Review collected in partnership with NH Hotels
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nh Santa Lucia, General Manager at NH Venezia Santa Lucia
Responded Sep 19, 2023
Dear Martinez , We would like to thank you for this wonderful and kind comment, we are more than pleased to know that you enjoyed your accommodation in our NH Venezia Santa Lucia and especially the work of our staff. Good comments always make us proud and eager to do better and better and hopeful that you'll ever keep a nice memory of our hotel and beautiful city. Looking forwards to giving a warm welcome again in Venice, let us grant our best regards R.Furlan-GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location is great, it’s right next to the train station, which is very convenient for a short trip like ours, spent 1 night only in Venice. Breakfast was OK too, but had a terrible sleep as the room was full of mosquitoes, which is probably the common problem in Venice due to humidity.
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Date of stay: September 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Get a raptor
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nh Santa Lucia, General Manager at NH Venezia Santa Lucia
Responded Sep 15, 2023
Dear Guest, Let us thank you for sharing review concerning our NH Venezia Santa Lucia We feel very happy to know that our location and the service we offered met your expectations and, with hope to have the privilege to welcoming you again in Venice we send you our best regards R.Furlan-GM
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Anyone who visits Venice knows about the walking to and from the train or bus ststion, to your hotel. The location of this hotel is mainly why I gave it the high rating. It is almost next ti the train station and maybe a 6 minute walk from the bus station. The front desk staff were very professional and more importantly, friendly and accomodating. The room was very nice. It is an older building, as are most, so it has some character. Speaking of location, right next door is a great little coffee shop with the best coffee and pastries. On the other side of the hotel, you have a small grocery store, a bakery and a gelato store. I highly recommend this hotel. I feel lucky that we booked this place by chance. We will miss Venice with the beautiful views, bridges and people...so many people!…
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Nh Santa Lucia, General Manager at NH Venezia Santa Lucia
Responded Sep 5, 2023
Dear Bobbert63, You can imagine how your beautiful review can make all the NH Venezia Santa Lucia staff happy and proud to have hosted you at our property. Our main goal is precisely to work and improve every day more and more, in order to ensure that the customer is offered a service worthy of his expectations, and your review is an incentive for us to give our best every day. Hoping to welcome you again as our precious guest in a future visit in Venice and remaining at your kind disposal, we send you our best regards R.Furlan-GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Venice area.
PRICE RANGE
$149 - $238 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
boscolo hotel venice
FORMERLY KNOWN AS
Bellini
LOCATION
ItalyVenetoProvince of VeniceCity of VeniceVeniceCannaregio
NUMBER OF ROOMS
100
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Claim Your ListingNH VENEZIA SANTA LUCIA - Updated 2023 Prices & Hotel Reviews (Venice, Italy)
Frequently Asked Questions about NH Venezia Santa Lucia
Which popular attractions are close to NH Venezia Santa Lucia?
Nearby attractions include Natural History Museum (0.3 miles), Al Parlamento (0.2 miles), and Ghetto Ebraico (0.2 miles).
What are some of the property amenities at NH Venezia Santa Lucia?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at NH Venezia Santa Lucia?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NH Venezia Santa Lucia?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to NH Venezia Santa Lucia?
Conveniently located restaurants include Aquila Restaurant Wine Bar, Crepes House By Pepe, and Bacaro Quebrado.
Is NH Venezia Santa Lucia located near the city center?
Yes, it is 0.2 miles away from the center of Venice.
Which languages are spoken by the staff at NH Venezia Santa Lucia?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to NH Venezia Santa Lucia?
Many travelers enjoy visiting Doge's Palace (1.0 miles), Scuola Grande di San Rocco (0.4 miles), and Ca' Zenobio degli Armeni (0.6 miles).
Does NH Venezia Santa Lucia have any great views?
Yes, guests often enjoy the river view available here.
Is NH Venezia Santa Lucia accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.