We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Santa Chiara Hotel

Traveler (513)
360
Panoramas (8)
Room & Suite (338)
Certificate of Excellence

About

#107 of 396 hotels in Venice
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
Hotel Santa Chiara is situated in an ancient and more than 500 years old palace facing the Grand Canal and COMPLETELY RENOVATED! We are in Piazzale Roma (the only driving point of Venice), facing Bus and Waterbus stops, opposite to the train station and we are very close to the cruise dock. The location is unbeatable!!! We are the only hotel in Venice with a private parking place (valet parking). The walking distance from here to San Marco is 25-30 minutes. Rooms in the main bulding (Deluxe) are great! Brand new, spacious, with silk on the walls, parquet or venetian floor and murano chandeliers. Many are big enough for families and many have the view on the Grand Canal! The rooms in the annex (classics) are 150 meters from the main building, the furniture is more simple and the rate is unbeatable! Porterage service is always included and they are connected to the main building by phone. Check-in, check-out and breakfast (when included) are in the main building.
Read more
Property amenities
Paid private parking on-site
Free internet
Free breakfast
Fax / photocopying
Baggage storage
Concierge
24-hour front desk
Dry cleaning
Secured parking
Parking
Wifi
Public wifi
Internet
Bar / lounge
Coffee shop
Breakfast buffet
Breakfast in the room
Currency exchange
Newspaper
Non-smoking hotel
Laundry service
Ironing service
Show more
Room features
Non-smoking rooms
Suites
Soundproof rooms
Air conditioning
Housekeeping
Minibar
Flatscreen TV
Complimentary toiletries
Family rooms
Safe
Telephone
Wake-up service / alarm clock
Hair dryer
Show more
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, French, Spanish, German and 1 more
Hotel links
Visit hotel website
Offers & Announcements:Book direct and PAY LESS!

Location

Full view
100Great for walkers
Grade: 100 out of 100
109Restaurantswithin 0.3 miles
49Attractionswithin 0.3 miles
Neighborhood
Santa Croce
Santa Croce gained importance as a sestiere (district) when Piazzale Roma was created in the 1930s to bring cars and buses close to the center of Venice. Constitution Bridge spans the Grand Canal linking Piazzale Roma to the train station. This area buzzes with energy from travelers and students. Historic palaces and former industrial buildings house some departments of Ca' Foscari and IUAV Architecture universities. On the Fondaco dei Turchi, Venice's Museum of Natural History offers Venetians prehistoric thrills, plus an overview of lagoon fish and wildlife. The Grand Canal, northern boundary of Santa Croce, is lined with palaces and decorated by the tall green dome of San Simeon Piccolo. Ca' Pesaro attracts Venetians to its contemporary art exhibitions. The Grand Canal exposes only one face of these buildings. On the opposite side, the palace often interacts with a square or a busy street to represent its neighborhood identity.
Read more
See all nearby hotels
672Reviews
61Q+A
100Room tips
Traveler rating
  • 351
  • 208
  • 70
  • 22
  • 22
Time of year
Traveler type
Language
  • More languages
Selected filters
  • Filter
  • English
Popular mentions
We had reserved a small canal view, and I would equate the view to partial canal view as it was really a view of the bus station. There were other rooms available with a full small canal view, but that was offered as an upgrade to other folks checking in same time as us. Maybe because we rented through expedia they do not give you the rooms promised? The room was nice, but had a smell that was similar to urine. There was also a power issue in that a bulb in a light was wrong and it blew a fuse and smelled of burnt electrical. They fixed the light, but not what I would expect and maybe not that safe. While this hotel is close to the car transport and train station, there are others just a little further in that would be just as convenient. I did see water taxi's for hilton, marriott, so they may offer transport. Also, I had posted a review on trip advisor while there, and they confronted me ASAP! They offered $200 off our stay if I removed, which I did, and they did not take off the $200 off as promised even though I removed the review. They offered to show us other rooms, but we decided since we had stayed already one of the three, we did not want to move all our stuff. The staff is nice, but I take from some interactions that the management is not that nice to them.
Read more
Hotel's Favorite
What a great location, we took a taxi from the cruise port right to the front door! Can't say that about any other hotels in Venice. Saw a lot of visitors dragging their luggage through the streets. Best of all the room was fantastic. 15th century building and our room had just been renovated into a luxury suite. Still had the old beamed ceiling timbers, but cloth covered walls, 50" TV, ultra modern bath, huge shower and a window to overlook the canal and the mass of visitors coming in from all directions. Walk right out the back door and grab a vaporeto ? any where you want to go. Very nice clean breakfast room. Thanks again, wish we could go back soon!
Read more
Response from Robertino3, Manager at Santa Chiara Hotel
Responded Sep 25, 2018
Buongiorno! Thank you for this very nice review, I'm happy you enjoyed your stay with us! We all look forward to welcome you again here in the future. Please remember that booking directly with us is always less expensive! Have a great day, Roberto
Read more
We returned to Santa Chiara at the start of July for our third visit. Last year we were upgraded and certainly didn't expect an upgrade this year. We had booked a classic room in the annex where we had our first stay and which we were happy with. When we arrived however we were again upgraded to a superior room in the main hotel . We had an interesting view - partly of Piazzale Roma, partly of the bridge and partly of the Canal and the view helped us decide how hot and how busy each day would be. Our room was clean and comfortable and had everything we needed replenished every day. Lovely to have a bath to soak aching muscles in after a day strolling round the Biennale but also a really refreshing shower was a must in the morning - toiletries were lovely.The air conditioning worked well and was a welcome relief after a day out in the heat. We had breakfast everyday and it was good as before with a good selection and prompt but unobtrusive service. I have read some very negative comments about this hotel and this does not match our experience (and we have very high standards!). The staff we dealt with were friendly, polite and helpful and nothing was too much trouble and I include in this the driver of the boat which took us to Locanda Vivaldi for our celebration meal on the Tuesday - a real treat to travel along the canals in this beautiful vintage boat. We are planning a visit to Venice again probably next year and the Hotel Santa Chiara will be our first choice and we are very much looking forward to staying there again.
Read more
Nice hotel. Clean rooms and a great breakfast. The people working there are sketchy. Watch your stuff! The employees tried to steal some of our clothes from our rooms and smiled and laughed at us when we asked for it back. It took a lot of wrangling to get it back. Very unsafe situation and the fat bald manger was the mastermind of it all. Loved Venice! Stay away from this hotel!
Read more
Hotel looks ok from the outside but that’s where you should stay. Staff are unfriendly and unhelpful and when challenged they become rude and aggressive. Rooms are average at best for the price and not particularly clean. Have stayed in Venice several times and never come across a hotel this bad! Simply avoid it.
Read more
Previous
PRICE RANGE
$146 - $422 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel santa chiara, santa chiara venice
LOCATION
ItalyVenetoProvince of VeniceCity of VeniceVeniceSanta Croce
NUMBER OF ROOMS
52
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing