Santa Chiara Hotel
Santa Croce 548, 30135 Venice Italy
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About
#166 of 1,153 hotels in Venice
Location
4.8
Cleanliness
4.7
Service
4.7
Value
4.6
Travelers' Choice
GreenLeaders Silver level
Hotel Santa Chiara is situated in an ancient and more than 500 years old palace facing the Grand Canal and COMPLETELY RENOVATED! We are in Piazzale Roma (the only driving point of Venice), facing Bus and Waterbus stops, opposite to the train station and we are very close to the cruise dock. The location is unbeatable!!! We are the only hotel in Venice with a private parking place (valet parking). The walking distance from here to San Marco is 25-30 minutes. Rooms in the main bulding (Deluxe) are great! Brand new, spacious, with silk on the walls, parquet or venetian floor and murano chandeliers. Many are big enough for families and many have the view on the Grand Canal! The rooms in the annex (classics) are 150 meters from the main building, the furniture is more simple and the rate is unbeatable! Porterage service is always included and they are connected to the main building by phone. Check-in, check-out and breakfast (when included) are in the main building.
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Property amenities
Paid private parking on-site
Free internet
Free breakfast
Babysitting
Airport transportation
Baggage storage
Concierge
24-hour check-in
Parking garage
Wifi
Bar / lounge
Coffee shop
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Taxi service
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Room service
Minibar
Flatscreen TV
Bath / shower
Safe
Telephone
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Classic
Languages Spoken
English, French, Spanish, German and 1 more
Hotel links
Location
Santa Chiara Hotel
Getting there
Great for walkers
Grade: 99 out of 100
99
131 Restaurants
within 0.3 miles
113Reviews67Q+A28Room tips
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I chose this hotel primarily because of its easy access to transportation to the airport since I had a very early flight out of Venice at my departure and because of its proximity to the hotel in which my friends were staying. While the room itself was small, it was quite nice and modern with a very comfortable bed, good linens, and all the necessary amenities. What I found disappointing was the general atmosphere and the front desk service throughout my stay. When I arrived mid-afternoon, the check-in was easy, but not particularly friendly. The hotel was very quiet with no one in the lobby or the patio area. As I checked in, I was not offered nor given any information about Venice nor even an inquiry made as to whether I needed any -- just a very business-like rather cold check-in. There was no literature or information in my room either. My reservation had been for a room with a "city/or garden view". Once in my room, I looked out my window, and found the view was the eye-level picture of the very crowded and noisy bridge that all travelers cross to get from the Venice train station to the Piazza Roma where all the buses congregate -- certainly not a city or garden view. I called the front desk to inquire about a room with the view I expected from the description of my reservation, and I was very curtly informed that this was the "city view" and that nothing else was available. This surprised me as the hotel appeared to be quite empty. In fact, over the 3 days I spent there, I never saw any other guests in the lobby, in the bar, or on the outdoor patio. I did see a few other guests in the dining room at breakfast, but it certainly was not a full hotel. There was a cab stand right outside the hotel with the posted amounts of the fixed rates to the airport - 40Euros. When I inquired at the front desk about getting a cab from this cab stand to the airport, I was told that sometimes cabs were there and sometimes not, with a possible wait of up to an hour. I was informed that if wanted to be sure to have transportation at 4am, the best thing was to have the hotel arrange for a car, and that the cost for the car would be 50 to 60 Euros. The next day when I asked again about a taxi or a car, the price for the car had gone up to 80 Euros, but again I was told this was the only way to be sure I had a way to get to the airport so early, and that there was a surcharge because it would be considered "nighttime". I was told that calling a cab myself to reserve it was not reliable. Based on this info, I committed to having the hotel arrange for the car, and assumed I would be able to use a credit card as I had been using for any other transportation in Europe, but I admit, I didn't ask. The driver was there at 4 am, took me promptly to the airport (quite an expensive 15 minute drive), but when I tried to pay with a credit card, he informed me only took cash, something on which I had not planned and did not have 80 Euros in cash at that point. He told me he would accompany me inside the airport to an ATM to get it. As I had no choice, I did so, but incurred almost $30 charges in bank fees from this airport ATM to get the cash. All in all, I felt very duped by this experience with the private car. I felt I was at the mercy of the info given to me by the front desk. I certainly should have been informed that the cost could only be paid by cash. There also was just no "life" at this hotel, unlike the hotel in which my friends stayed just across the gardens that separated us -- people in the bar, in the lobby -- just lively. I would not choose this hotel again.…
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Date of stay: October 2023Trip type: Traveled solo
Value
Location
Service
Room Tip: Firmly request a room on the front side of the hotel to have a garden or city view. Find out...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Hotel's Favorite
Absolutely lovely hotel with friendly staff. Booked a suite with view of Grand Canal. Really easy access to bus and train stations plus lots of water taxis available. Lovely breakfast included in price. Lots of cafes and bars within walking distance. Very quiet at night and really comfy bed. We will return.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Great hotel near main square where the buses drop off. You don’t need to carry your luggage very far. Wonderful breakfast and the staff were awesome. It’s on the Grand Canal and a short walk to the restaurants or water bus. Our room had canal view and was very nice.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Brilliant hotel. Very clean. Friendly staff. Good location! 1 min walk from piazza Roma so easy to get to with a suitcase. Opposite numerous vapparetto stops. Good size room and nice side canal view. Clean bathroom. Great place to explore the city from.
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Date of stay: October 2023Trip type: Traveled as a couple
Room Tip: Got bitten a lot so take insect repellent, i thimble the water encourages pests. Flat shoes as...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Our stay was Outstanding ! Hotel is in Great location. Water bus service was right next-door. The staff is very Friendly and helpful, Restaurant was Great. The room was Super clean, just spotless. Thank you for making our stay so memorable.
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Date of stay: September 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Outdoor cafe on the grand canal, so Nice
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We absolutely loved the Hotel Santa Chiara. The location was beautiful and exciting. The staff was extremely attentive. The parking was very convenient ... right at the front door and then an elevator lowers the car into the underground garage. Our double windows overlooking the Grand Canal with a lot of boat activity will give us forever-memories! In addition to the great view, our room was very nice. This will be our go-to hotel whenever we visit Venice!
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Date of stay: August 2023
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
A great hotel in a great location. We stayed in the junior suite with a roof top terrace overlooking the Grand Canal for our stay to celibate our wedding anniversary. The rooms were very clean and very comfortable. All the staff were friendly and very helpful. They gave us some great recommendations for place to eat and places to visit, and arranged our transport back to the airport for us. Nothing was too much trouble. Don’t miss the complementary trip to the Murano glass factory. The location is great, right on the Grand Canal, with water bus stops and water taxi’s and the bus station all very close by, but not noisy at all. We would definitely recommend, and we can’t wait to visit again.
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Book the junior suit with the roof terrace, it’s a great place to sit and watch the world go by...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Our stay at this hotel was fantastic. Not only was the hotel very clean and well appointed, but the staff are all very friendly and attentive to your needs. Lorenzo at the front desk was especially helpful. The included continental breakfast had a variety of selections that we enjoyed daily. The location is excellent as it’s next to the bus and vaporetto stations. We loved sitting out in front of the hotel and watching all the activity in the Grand Chanel. If I were ever to visit Venice again I would definitely stay at the Hotel Santa Chiara.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
No onsite restaurant or food after breakfast (unusual for a 4 star hotel - and usually a requirement to get 4 stars) but one of the better hotels we've stayed at in Venice. Close to Piazzalle Roma and the station but still quiet and in a beautiful spot around canals, etc. Best of both worlds. Hotel was rennovated in the last 5 years and unusually for a Venice hotel everything worked, and the staff were friendly and helpful (although the EUR 70 water taxi one guy negociated should have been 50-60 really, would have liked him to act on our behalf rather than the taxi driver). Like all Venice hotels it felt more expensive than it should, but that's Venice hotels where you have to always lower your expectations and increase your price. That's Venice!
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Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: No restaurant or food onsite except breakfast
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Our room was unavailable, but the Host was able to secure a water front room at their sister location, along with free boat taxi there. I was very pleased with the service, and the other hotel was very nice.
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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PRICE RANGE
$165 - $330 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel santa chiara, santa chiara venice
LOCATION
ItalyVenetoProvince of VeniceCity of VeniceVeniceSanta Croce
NUMBER OF ROOMS
52
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Frequently Asked Questions about Santa Chiara Hotel
Which popular attractions are close to Santa Chiara Hotel?
Nearby attractions include Waystours - Venice (0.07 miles), Chiesa di Santa Maria di Nazareth - Chiesa degli Scalzi (0.2 miles), and Il Grifone (0.1 miles).
What are some of the property amenities at Santa Chiara Hotel?
Some of the more popular amenities offered include free breakfast, a lounge, and airport transportation.
Which room amenities are available at Santa Chiara Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Santa Chiara Hotel?
Guests can enjoy free breakfast, a lounge, and complimentary tea during their stay.
Is parking available at Santa Chiara Hotel?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Santa Chiara Hotel?
Conveniently located restaurants include Arcicchetti Bakaro, Caffè Dei Fiori, and Bacareto da Lele.
Does Santa Chiara Hotel have airport transportation?
Yes, Santa Chiara Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Santa Chiara Hotel located near the city center?
Yes, it is 0.2 miles away from the center of Venice.
Are any cleaning services offered at Santa Chiara Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Santa Chiara Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to Santa Chiara Hotel?
Many travelers enjoy visiting Doge's Palace (1.0 miles), Scuola Grande di San Rocco (0.3 miles), and Ca' Zenobio degli Armeni (0.4 miles).