We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Carlton on the Grand Canal

Save
Share
Santa Croce 578, 30135 Venice Italy
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotels.com
Agoda.com
$154
$114
View Deal
SAVE $40
Snaptravel
$138
View Deal
Prestigia.com$148
Booking.com$154
Expedia.com$139
View all 14 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1782)
Room & Suite (526)
Dining (128)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Read more
Updated 10/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Carlton on the Grand Canal
Updated 10/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#174 of 409 hotels in Venice
Location
Cleanliness
Service
Value
Elegant and welcoming, the Hotel Carlton on the Grand Canal has been run with passion for approximately 30 years by a Venetian family which loves to pay its guests attention, by providing them with valuable advise on how to capture the city’s true essence.Pastel shades, Venetian stuccoes, glass wall lamps made in Murano, furnishings which, while being functional, recall the glorious Serenissima epoch: these are the elements of the new hall and bar, completely mirrored on marvellous Istria stone. Right at the centre of the hotel is an original glass cupola creating light effects which highlight its sophistication. The recently restored, characteristic internal patio onto which some of the rooms look out and where guests can enjoy breakfast or relax, using it as a peaceful open-air lounge, has a notable impact on guests. The elegant Bar Carlton Café offers you the chance to taste excellent drinks and whet your appetite with unusual snacks both in the internal room and in the open-air, enjoying an unforgettable stay on the Grand Canal.The hotel also offers its guests outstanding opportunities to discover all of Venice’s magic, by organizing personalised itineraries and excursions: boat tours to the lagoon islands, guided tours of the city, romantic itineraries followes by a candle lit dinner and much more. For further information on “special” packages, check out our online booking now or send your request to our booking centre.For conferences and meetings we can provide the “Galileo” room, fitted with update equipment and capable of holding up to 60 people.Some of the services offered to our guests include: free entry to the Casino, free baggage surveillance, baby-sitting, restaurant booking, theatre and concert tickets.Restaurant “La Cupola”Elegant reflections, inviting aromas, brilliant colours and exclusive tastes: these are the defining features of our restaurant “La Cupola”, a jewel of refined style in newly renovated surroundings, boasting harmony in its menu selections inspired both by innovative cuisine, as well as the genuine traditions of the territory.The distinct, welcoming atmosphere and the fine cuisine will envelop you and capture you, transforming your “mealtime” into an exceptional experience.You will be greeted with warmth and courtesy, and given expert advice on your menu selections.The typical and international specialties are served with refined simplicity, elegant and genuine at the same time, accompanied by an exclusive wine list. Our Maitre, Filippo Nocerino, will be at your disposition for any special requests.Perfect for any occassion or simply for a romantic evening, our restaurant “La Cupola” will live up to your expectations and your appetites!TOP OF THE CARLTON SKY LUNGE & RESTAURANTLet “Time Out” steer you upwards to the finest sky lounge in Venice for enjoying cocktails in the clouds and Grand Canal view dining .Stylish evenings begin and end at TOP OF THE CARLTON, the rooftop terrace perched on the 4th floor of the Carlton on the Grand Canal Hotel. Impressive views from this spacious terrace take in both the ancient majesty of the Grand Canal and its noble palaces and the modern Constitution bridge, the newest structure that pierces the motley Venice skyline full of domes, bell towers, arches and spires.Choose from a multitude of cocktails, snacks and light-dining while you sit and enjoy a romantic sunset or experience the gentle lapping of the Grand Canal waters as a gondola passes by.When it’s time to unwind and relax, choose Top of the Carlton.TOP OF THE CARLTON can be exclusively reserved for private events and functions, such as wedding receptions, birthday parties, corporate events – in fact the sky is the limit.Open from mid May to end of September, weather permitting.
Read more
Full view
Property amenities
Free internet
Free breakfast
Taxi service
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
24-hour check-in
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Special diet menus
Rooftop bar
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Hair dryer
Wake-up service / alarm clock
Show more
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Classic
Languages Spoken
English, Italian
3,601Reviews120Q+A100Room tips
Traveler rating
  • 1,129
  • 1,559
  • 587
  • 207
  • 118
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Patrizia E wrote a review Oct 2020
Faenza, Italy111 contributions51 helpful votes
We highly recommend this hotel not only for the position (in front of the trains' station) but also for the nice rooms, the beautiful lounge, the good breakfast and the kindness of the staff. You can have dinner in the roof terrace. We hope to come back to continue in discovering Venice.
Read more
Date of stay: October 2020
Rooms
Cleanliness
Service
4 Helpful votes
Helpful
Share
Response from Antonietta Marchiori, Vendite at Hotel Carlton on the Grand Canal
Responded Oct 15, 2020
We thank you very much for your nice review. We are glad to know that you find our location convenient. Our hotel is very easy to reach and so many points of interest are easily walkable, and vaporetto station is also just steps away for further sights. I have been pleased to share your impressions with all the teams who have contributed to the success of your visit. We always will be glad to welcome you in our beautiful city. Best regards. HOTEL CARLTON ON THE GRAND CANAL
Read more
STEVE H wrote a review Oct 2020
Surrey, United Kingdom297 contributions90 helpful votes
+1
We arrived at the hotel by water taxi from Venice airport about 25 minutes away . The best way to arrive . The Hotel is located on The Grand Canal opposite the railway station . Hotel staff very helpful when sorting out an itinerary for our 4 day trip . The hotel style and our 220 was a reasonable size and good modern bathroom . The location of our room was in a quiet part of the building so not much noise from outside . Breakfast was served inside or outside and was very good . We sat outside every morning as the weather was good .The restaurant staff were first class and very efficient even when it was busy which it was most of the time .One evening we had dinner on the roof terrace which was a great experience .over looking the Canal .Water bus stations were just over the bridge and the best way to get around and not to expensive. we bought a 48 hour pass for 60 euro's each and were easy to use .The gondola ride was booked through the hotel and one was waiting for us just outside the hotel , A must do while in Venice. Visit St Marks square and Basilica . Several other churches are well worth a visit .,The hotel will give you a map to find your way around. plenty of shops ,cafes and restaurants to chose from while in the City .The Rialto Bridge area is great for bars etc sit and watch the canal in full swing . We bought some glass back with from a small shop in square Gemia across the bridge near the hotel .Book your water taxi back to the airport via the hotel well in advance as can be busy ,Cost is reasonable as a car taxi is about the same but takes much longer .The water taxi stops outside the hotel and is a great experience and end to a visit to Venice .Will be back !
Read more
Date of stay: September 2020
Value
Rooms
Service
Room Tip: Quiet rooms are located in the middle of hotel building ei Room 220
See more room tips
4 Helpful votes
Helpful
Share
Response from Antonietta Marchiori, Vendite at Hotel Carlton on the Grand Canal
Responded Oct 8, 2020
Thank you for reviewing us. We're very happy to hear that you enjoyed your stay with us and we look forward to your next visit! Kind regards, HOTEL CARLTON ON THE GRAND CANAL
Read more
Farhan A wrote a review Sep 2020
Istanbul, Turkey134 contributions27 helpful votes
+1
Beautiful hotel beautiful rooftop restaurant wonderful staff aside from reception people. Will do other hotel next time we are there cause check in and checkout was annoying. They lost our reservation even after we called a day earlier to confirm! Granted it was covid time but a service with a smile is least we deserve. Restaurant staff and bar staff were amazing.
Read more
Date of stay: July 2020Trip type: Traveled as a couple
2 Helpful votes
Helpful
Share
Response from Antonietta Marchiori, Vendite at Hotel Carlton on the Grand Canal
Responded Oct 9, 2020
Dear Guest, thank you for taking the time to share your experience at our hotel. We are very pleased that you rated positively our hotel, our restaurant and our staff. However, we regret you had a negative start at our hotel. Our long-term staff members are usually extremely helpful, efficient and friendly and we apologize if in this case they were not up to our standard. We do hope to have another opportunity to welcome you at our hotel. Best regards. HOTEL CARLTON ON THE GRAND CANAL
Read more
Susan Z wrote a review Sep 2020
Caversham, United Kingdom52 contributions37 helpful votes
We have stayed here 3 times now and we just love the hotel. The staff are incredible, always friendly and so helpful. The breakfast is amazing - the team will go above and beyond to serve you whatever you want. Dinner on the roof top terrace is just superb and should not be missed. I celebrated my birthday here and we had the best dining experience. The chef cooks the food in front of the guests. Exceptional Italian cuisine and a great wine list, served by Philip and his amazing team. Big shout out to Ivan who was just a joy! The hotel is located across from the train station (probably the cleanest train station in the world) and 5 minutes from the bus terminal. A great location to discover Venice from. The Vaporetto to places such as St Marks, Rialto, Murano, Burano is located just across the canal. We had a great 5 days in Venice and wouldn't stay anywhere else. Thank you.
Read more
Date of stay: August 2020
Location
Service
Sleep Quality
1 Helpful vote
Helpful
Share
Response from Antonietta Marchiori, Vendite at Hotel Carlton on the Grand Canal
Responded Nov 20, 2020
Dear Susan, We would like to thank you for such a detailed review! It is a delight for us to read your enthusiastic words, they make us incredibly happy and proud! We look forward to welcoming you for the fourth time. Regards, HOTEL CARLTON ON THE GRAND CANAL
Read more
Hannes S wrote a review Aug 2020
Austria122 contributions53 helpful votes
Located 5 minutes walking distance to the car parking at Piazza Roma and opposite to the St.Lucia train station it is easy to get to the hotel. Rooms furnished in traditional Italian style, small but clean, modern bath room. A nice breakfast is served to the tables located directly at the Canale Grande. All staff members are friendly and helpful. The roof top restaurant is highly recommended
Read more
Date of stay: July 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Share
Response from Antonietta Marchiori, Vendite at Hotel Carlton on the Grand Canal
Responded Nov 24, 2020
Dear hanness511, it is a real pleasure to read your perfect review. We are delighted to know that your experience with us lived up to your expectations and we thank you for taking the time to leave us your feedback. We look forward to seeing you again soon. HOTEL CARLTON ON THE GRAND CANAL
Read more
Previous
PRICE RANGE
$116 - $325 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
carlton grand canal hotel, hotel carlton grand canal, canal hotel venice
LOCATION
ItalyVenetoProvince of VeniceCity of VeniceVeniceSanta Croce
NUMBER OF ROOMS
145
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Hotel Carlton on the Grand Canal
Which popular attractions are close to Hotel Carlton on the Grand Canal?
Nearby attractions include Creature di Gomma - Venice Vintage Toys (0.3 miles), Ways Tours (0.2 miles), and Scuola Grande San Giovanni Evangelista di Venezia (0.2 miles).
What are some of the property amenities at Hotel Carlton on the Grand Canal?
Some of the more popular amenities offered include a rooftop bar, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Carlton on the Grand Canal?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Carlton on the Grand Canal?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to Hotel Carlton on the Grand Canal?
Conveniently located restaurants include Arcicchetti Bakaro, Bacaro Quebrado, and Bacareto da Lele.
Is Hotel Carlton on the Grand Canal located near the city center?
Yes, it is 0.1 miles away from the center of Venice.
Are any cleaning services offered at Hotel Carlton on the Grand Canal?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Carlton on the Grand Canal offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Hotel Carlton on the Grand Canal?
The staff speaks multiple languages, including English and Italian.
Are there any historical sites close to Hotel Carlton on the Grand Canal?
Many travelers enjoy visiting Doge's Palace (1.0 miles), Ca' Zenobio degli Armeni (0.5 miles), and Scuola Grande di San Rocco (0.3 miles).
Does Hotel Carlton on the Grand Canal have any great views?
Yes, guests often enjoy the harbor view available here.