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Hotel Carlton on the Grand Canal

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Santa Croce 578, 30135 Venice Italy
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1808)
Room & Suite (531)
Dining (128)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 10/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Carlton on the Grand Canal
Updated 10/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#176 of 415 hotels in Venice
Location
Cleanliness
Service
Value
Travelers' Choice
Elegant and welcoming, the Hotel Carlton on the Grand Canal has been run with passion for approximately 30 years by a Venetian family which loves to pay its guests attention, by providing them with valuable advise on how to capture the city’s true essence.Pastel shades, Venetian stuccoes, glass wall lamps made in Murano, furnishings which, while being functional, recall the glorious Serenissima epoch: these are the elements of the new hall and bar, completely mirrored on marvellous Istria stone. Right at the centre of the hotel is an original glass cupola creating light effects which highlight its sophistication. The recently restored, characteristic internal patio onto which some of the rooms look out and where guests can enjoy breakfast or relax, using it as a peaceful open-air lounge, has a notable impact on guests. The elegant Bar Carlton Café offers you the chance to taste excellent drinks and whet your appetite with unusual snacks both in the internal room and in the open-air, enjoying an unforgettable stay on the Grand Canal.The hotel also offers its guests outstanding opportunities to discover all of Venice’s magic, by organizing personalised itineraries and excursions: boat tours to the lagoon islands, guided tours of the city, romantic itineraries followes by a candle lit dinner and much more. For further information on “special” packages, check out our online booking now or send your request to our booking centre.For conferences and meetings we can provide the “Galileo” room, fitted with update equipment and capable of holding up to 60 people.Some of the services offered to our guests include: free entry to the Casino, free baggage surveillance, baby-sitting, restaurant booking, theatre and concert tickets.Restaurant “La Cupola”Elegant reflections, inviting aromas, brilliant colours and exclusive tastes: these are the defining features of our restaurant “La Cupola”, a jewel of refined style in newly renovated surroundings, boasting harmony in its menu selections inspired both by innovative cuisine, as well as the genuine traditions of the territory.The distinct, welcoming atmosphere and the fine cuisine will envelop you and capture you, transforming your “mealtime” into an exceptional experience.You will be greeted with warmth and courtesy, and given expert advice on your menu selections.The typical and international specialties are served with refined simplicity, elegant and genuine at the same time, accompanied by an exclusive wine list. Our Maitre, Filippo Nocerino, will be at your disposition for any special requests.Perfect for any occassion or simply for a romantic evening, our restaurant “La Cupola” will live up to your expectations and your appetites!TOP OF THE CARLTON SKY LUNGE & RESTAURANTLet “Time Out” steer you upwards to the finest sky lounge in Venice for enjoying cocktails in the clouds and Grand Canal view dining .Stylish evenings begin and end at TOP OF THE CARLTON, the rooftop terrace perched on the 4th floor of the Carlton on the Grand Canal Hotel. Impressive views from this spacious terrace take in both the ancient majesty of the Grand Canal and its noble palaces and the modern Constitution bridge, the newest structure that pierces the motley Venice skyline full of domes, bell towers, arches and spires.Choose from a multitude of cocktails, snacks and light-dining while you sit and enjoy a romantic sunset or experience the gentle lapping of the Grand Canal waters as a gondola passes by.When it’s time to unwind and relax, choose Top of the Carlton.TOP OF THE CARLTON can be exclusively reserved for private events and functions, such as wedding receptions, birthday parties, corporate events – in fact the sky is the limit.Open from mid May to end of September, weather permitting.
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Property amenities
Parking
Free internet
Free breakfast
Babysitting
Airport transportation
Business Center with Internet Access
Banquet room
Rooftop terrace
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Special diet menus
Rooftop bar
Taxi service
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Hair dryer
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Classic
Languages Spoken
English, Spanish, Italian
3624Reviews121Q+A100Room tips
Traveler rating
  • 1,139
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  • 208
  • 119
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Popular mentions
Juliana Maiskaia wrote a review Sep 21
Prague, Czech Republic2 contributions
The staff was rude, unfriendly, unprofessional. We had a clear impression that the hotel cares only about money to compensate the crisis. In reality - poor service, horrible attitude. Once they get your money (in advance or upon check-in), they stop caring about you at all. They only collect money. Awful experience. Not recommended!
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Date of stay: September 2021Trip type: Traveled as a couple
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Chris wrote a review Aug 2021
Nicosia, Cyprus57 contributions12 helpful votes
Clean Hotel Friendly staff, Beautiful Breakfast at La cupola Restaurant overlooking the grand canal each ordered and served individually by the waiter 😊Very easily access 5 minutes walk from piazzale Roma just opposite Santa Lucia train station Hotel has a private pier were u can take a water taxi or just cross the bridge and get the Ferovia water bus. A Gondola servizio is just next to the hotel or if you rather walk follow the street signs to Rialto and St Marks Square 😉 and get lost in the iconic amazing narrow streets admiring the beautiful houses and bridges 😉
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Date of stay: July 2021Trip type: Traveled as a couple
Room Tip: If you are traveling from Treviso airport take take bus outside arrivals terminal to piazzale...
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GRSlate wrote a review Jul 2021
Greensboro, North Carolina84 contributions21 helpful votes
This hotel has an amazing location and beautiful furnishings. I was disappointed in the air conditioning, but they provided a fan to help with the warm conditions. The breakfast was absolutely amazing. I would definitely recommend visiting this hotel in cooler months. Also, the rooftop lounge has amazing views of Venice!
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Date of stay: June 2021
Location
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girlwithnoborders wrote a review Mar 2021
Del Mar, California58 contributions31 helpful votes
The most attractive thing about this hotel for me was the location. I had quick access to the train station and the airport. The hotel is old ,but blends right into the cultures of the environment.❤️❤️
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Date of stay: April 2020
1 Helpful vote
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Response from Antonietta Marchiori, Vendite at Hotel Carlton on the Grand Canal
Responded May 27, 2021
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, HOTEL CARLTON ON THE GRAND CANAL
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Patrizia E wrote a review Oct 2020
Faenza, Italy143 contributions52 helpful votes
We highly recommend this hotel not only for the position (in front of the trains' station) but also for the nice rooms, the beautiful lounge, the good breakfast and the kindness of the staff. You can have dinner in the roof terrace. We hope to come back to continue in discovering Venice.
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Date of stay: October 2020
Rooms
Cleanliness
Service
4 Helpful votes
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Response from Antonietta Marchiori, Vendite at Hotel Carlton on the Grand Canal
Responded Oct 15, 2020
We thank you very much for your nice review. We are glad to know that you find our location convenient. Our hotel is very easy to reach and so many points of interest are easily walkable, and vaporetto station is also just steps away for further sights. I have been pleased to share your impressions with all the teams who have contributed to the success of your visit. We always will be glad to welcome you in our beautiful city. Best regards. HOTEL CARLTON ON THE GRAND CANAL
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PRICE RANGE
$116 - $325 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
carlton grand canal hotel, hotel carlton grand canal, canal hotel venice
LOCATION
ItalyVenetoProvince of VeniceCity of VeniceVeniceSanta Croce
NUMBER OF ROOMS
145
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Frequently Asked Questions about Hotel Carlton on the Grand Canal
Which popular attractions are close to Hotel Carlton on the Grand Canal?
Nearby attractions include Creature di Gomma - Venice Vintage Toys (0.3 miles), Ways Tours (0.2 miles), and Scuola Grande San Giovanni Evangelista di Venezia (0.2 miles).
What are some of the property amenities at Hotel Carlton on the Grand Canal?
Some of the more popular amenities offered include a rooftop bar, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Carlton on the Grand Canal?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Carlton on the Grand Canal?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hotel Carlton on the Grand Canal?
Yes, parking is available to guests.
What are some restaurants close to Hotel Carlton on the Grand Canal?
Conveniently located restaurants include Arcicchetti Bakaro, Bacaro Quebrado, and Bacareto da Lele.
Does Hotel Carlton on the Grand Canal have an airport shuttle?
Yes, Hotel Carlton on the Grand Canal offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hotel Carlton on the Grand Canal located near the city center?
Yes, it is 0.1 miles away from the center of Venice.
Are any cleaning services offered at Hotel Carlton on the Grand Canal?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Carlton on the Grand Canal offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Carlton on the Grand Canal?
The staff speaks multiple languages, including English, Spanish, and Italian.