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The St. Regis Venice

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San Marco 2159, 30124 Venice Italy
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (97)
Room & Suite (84)
Dining (47)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The St. Regis Venice
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#202 of 405 hotels in Venice
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
The ultimate sophisticate and arbiter, The St. Regis Venice combines historic legacy with modern luxury and stylish design in a privileged location beside the Grand Canal surrounded by views across some of Venice’s most iconic landmarks. Accommodations, many with furnished private terrace or small balcony, are an invitation to indulge in some of the most extraordinary views over Venice and the Grand Canal. A private Italianate garden anchors a range of dining and beverage options at Gio’s restaurant, the St. Regis Bar and Arts Bar. Two Spa Suites and an Exercise Room provide avenues for unwinding, while our St. Regis Butler Service is committed to making your stay exquisite.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Facial treatments
Baggage storage
Wifi
Paid wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Fax / photocopying
Massage
Concierge
Newspaper
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Laptop safe
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Classic
Languages Spoken
English, French, Spanish, German and 1 more
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
196Restaurantswithin 0.3 miles
214Attractionswithin 0.3 miles
Neighborhood
San Marco
The most famous sestiere (district) in Venice has one of the world's most famous squares, St. Mark's (Piazza San Marco). Anchored on one end by the basilica, clustered around it are restaurants, museums, shops, orchestras playing in the square, pigeons, the grand pink Doge’s Palace (Palazzo Ducale), the soaring campanile bell tower, an astrological clock tower, plus gorgeous cafes and restaurants like Florian and Quadri. Piazza San Marco is beloved by Venetians themselves. They book a table anytime, which offers a buffer from the fray. This grand outdoor drawing room attracts Venetians for a stroll too, especially late in the afternoon when the hoards of daytrippers thin out. It's simply a grand place to meet.
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52Reviews55Q+A7Room tips

Reviews

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nqn wrote a review Aug 4
Lausanne, Switzerland7 contributions
Pretty much nothing to say - The St. Regis Venice team has made our stay one of the best we've ever had! The rooms are very well appointed and the marble bathrooms give a truly St. Regis feel. Location wise, it's perfect - The hotel is tucked in a very cute corner just steps away from Piazza San Marco and faces the canal. Last but not least, breakfast was stunning and the best we could ask for. We'll be back soon!
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Date of stay: August 2020
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Rene R wrote a review Aug 3
zurich, Switzerland8 contributions
The hotel in newly renovated and easily to be reached by public boat (1 minute walk). -The dinning and the breakfast direct at the Grande Canal is superb- -Rooms are spacious with modern bathroom facilities. What I missed was the "Welcome Ceremony" and to often she staff was not coordinated and authorized for even small issues - thus only 4 out of 5.
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Date of stay: August 2020
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Location
Service
Room Tip: Of course, rooms with a river-view are the best!
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jabc wrote a review Aug 2
Zurich, Switzerland63 contributions76 helpful votes
I was very excited to stay at this hotel. I walked away overall disappointed, and will try and share the pros and cons for future potential guests. I think depending on what's important to you (and of course, the rate offered), it can make sense to give this "St. Regis" a try. But you should question a St. Regis that's rated in the middle (#209 of 405 as of early August 2020) of the hotels in its city. This must be the worst relatively rated St. Regis on the planet. First, I expected a warm greeting. Italy is slowly recovering from a global pandemic and tourism is grasping for life. Instead, my welcome consisted of a 30 minute wait (around 16:00!), followed by the most condescending check-in I've ever experienced. My rate was pointed out as being quite low, and I was made to feel "fortunate" to be there. I was told I was upgraded - but should not have been - despite my status. What do you even say to that? In addition, some other bumps: - St. Regis "pressing" service is not available; instead an iron was delivered and placed by an outlet that didn't work. Smooth! - Breakfast service was never very good. Items missing, unordered items arriving, menus left at the (crowded & small) table. You see this echoed in other reviews. - We spent around EUR 300 on dinner. They still added EUR 12 in cover charges. They'll reply with something like "it's OK, all restaurants here do this" but not really. The good ones don't. In addition, we're hotel guests - this was just dirty. Let's talk about the good stuff. First, the refurbishment completed one year ago IS definitely St. Regis quality. The grand salon, the rooms (mostly) and the terrace are all spectacular. In fact, the terrace and garden are so lovely, it added two points to my rating. We loved it so much we threw out dinner plans and had dinner at Gio's our second night (in addition to breakfasts). The preauthorization shows up on your credit card as "HOTEL WESTIN EUROPA REG..." - and this is sadly quite apt. If you can snag a deal, definitely go for it. But for their normal rates, no way is it worth it. Come have breakfast or a coffee or dinner on the magical terrace, and leave it at that.
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Date of stay: July 2020
Rooms
Service
Sleep Quality
1 Helpful vote
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Response from Enza Cardinale, Guest Services / Front Office at The St. Regis Venice
Responded 4 days ago
Dear Mr. Jabc, Thank you for taking your time to review your recent stay at the St.Regis Venice. I learn with deep regret that we did not meet your expectations during your stay with us. I would like to sincerly apologize for the condiscendent feeling you perceived during your arrival and allow me to reassure you that this has been cascaded to the concern department in order to improve our guest experience. It seems to me that there was a misunderstanding related to the pressing service as it is available however, due to the severe procedure we are applying in order to preserve our associates and guests' health, all items are washed prior to be pressed hence would not be possible to return the items immediately, this is the reason why we offered you an iron and ironboard. Referring to the service charge, I understand your point of view, still it is a common charge applied to all of our guests, both internal and external. I am delighted read you appreciate the great restauration completed as of last year and the quality of food at Gio's Restaurant. I truly appreciate the time you spent because the feedback from our guests has a great value for us. Sincerly,
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Try2BeFairUK wrote a review Aug 2
London, United Kingdom124 contributions83 helpful votes
So we decided our first trip overseas since the easing of restrictions should be a long weekend in Venice and after contacting several hotels to find out the current offerings we decided on 5 nights at St.Regis Venice. We arrived to a very warm and helpful check-in experience and taken to our room with a perfect view and balcony over the Grand Canal, truly stunning. A bottle of Prosecco was waiting for us in our room along with some chocolates, a lovely touch. The room was stunning, amazingly comfy bed and the balcony really did give what we thought at the time was as good a view you could get in Venice. Breakfast the next morning was a bit more hit and miss, adapting to the new way of doing service was understandably taking some time. The breakfast area is lovely however, seated outside by the Grand Canal, you can choose a table right by the canal, or a little further back facing out to the canal. We did both over the 5 nights and prefered being slightly set back. We enjoyed the breakfast even if it did take some work on the first morning. Exploring Venice in the summertime without the crowds was magical. We did have a couple of technical issues in the room on the first full day there and took some trips to reception to sort, but they were helpful and apologetic. On our 3rd day there we hit a bigger issue, the air conditioning stopped working and after a couple of engineer visits they could not fix it. This usually would be a big issue, having to pack and move half way through a short stay, but the hotel really stepped up and moved us to what must be one of the best suites in Venice, maybe the world. The suite was huge, but the Terrace, well you could easily hold a party for 25 people on it, sun loungers, 360 views over Venice, words cannot do it justice, se we spend 3 nights in this most magical suite. I am a firm believer in accepting there will be issues when travelling, especially when you travel a lot, the true sign of a great hotel is how they deal with the issues and the St. Regis Venice stepped up and went above and beyond. We accept we were lucky as normally in the summer the hotel would be packed and they couldn't have done what they did, but they didn't have to do it now, but they did. The staff were all amazing, front desk and the butler's so helpful and after our first morning issues at breakfast the staff there were great to. Really can't recommend the hotel enough!!
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Date of stay: July 2020Trip type: Traveled as a couple
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Paul W wrote a review Jul 2020
Antibes, France4 contributions15 helpful votes
I enjoyed a lunch on the terrace here and would say that the views and service were good. I ordered a fried calamari appetiser for 24 Euros and asked for a bit of lettuce on the side and was charged 20 Euros extra. They also charge 6 Euros/person as a "table charge". There are plenty of great terraces with similar views and equal quality food. We felt that these charges were a bit much and would recommend guests to go to similar restaurants like the one at Gritti Palace nearby.
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Date of stay: July 2020
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Response from Enza Cardinale , Guest Services / Front Office at The St. Regis Venice
Responded 1 week ago
Dear Paul, Thank you for taking the time to provide us with your feedback. We take customer feedback seriously in our constant drive to improve our product and services as it is expected at a St. Regis. In this case, We would like to apologize for not meeting your expectations during your dining experience at our restaurant. We will review your comments careful and take the necessary measurements to ensure that they are addressed. Kindly note that the cover charge that was applied to your check is a standard found in most if not all venues in Venice and in most cases higher than that. We have chosen to apply the cover charge only during weekends due to the higher demand of our Garden and Terrace seating’s, however this fee is not applied during the weekdays even and we are one of the few who do so. Regarding the charge for your salad for €20 is not in line with our pricing and therefore apologize for this. We would like to welcome you back to dine at The St. Regis Venice in order to have the opportunity to restore your faith in our exquisite service and products that we are worldly renowned for. Should you have the opportunity to do so, please do not hesitate to contact me directly and I will personally arrange your dining requirements. Thank you. With warmest regards,
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PRICE RANGE
$531 - $975 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Europa & Regina Venice
LOCATION
ItalyVenetoProvince of VeniceCity of VeniceVeniceSan Marco
NUMBER OF ROOMS
169
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Frequently Asked Questions about The St. Regis Venice
Which popular attractions are close to The St. Regis Venice?
Nearby attractions include Doge's Palace (0.3 miles), Basilica di San Marco (0.3 miles), and Piazza San Marco (0.2 miles).
What are some of the property amenities at The St. Regis Venice?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The St. Regis Venice?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The St. Regis Venice?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to The St. Regis Venice?
Conveniently located restaurants include 60/40, TUTTINPIEDI, and Ai Mercanti.
Are there opportunities to exercise at The St. Regis Venice?
Yes, guests have access to a fitness center during their stay.
Does The St. Regis Venice have an airport shuttle?
Yes, The St. Regis Venice offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The St. Regis Venice located near the city center?
Yes, it is 0.7 miles away from the center of Venice.
Are any cleaning services offered at The St. Regis Venice?
Yes, dry cleaning and laundry service are offered to guests.
Does The St. Regis Venice offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The St. Regis Venice?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.