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Cipriani, A Belmond Hotel, Venice

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Giudecca 10, 30133 Venice Italy
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Traveler (813)
360
Panoramas (43)
Room & Suite (523)
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About

#53 of 411 hotels in Venice
Location
4.9
Cleanliness
4.8
Service
4.7
Value
4.1
Travelers' Choice
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Tennis court
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Wifi
Pool with view
Outdoor pool
Heated pool
Fitness / spa locker rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Baggage storage
Concierge
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Park View
Languages Spoken
English, Italian
1146Reviews36Q+A100Room tips
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JamesB007A wrote a review Sep 2022
Oxfordshire, United Kingdom5 contributions4 helpful votes
Great location and hotel with superb staff and service. A happy team makes for a happy ship. Delicious food and wine. Personalised feel to looking after you. Always smiling and helpful even after an exhausting season.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Luana Mazzega, Other at Cipriani, A Belmond Hotel, Venice
Responded 1 week ago
Thank you so much JamesB007A, We really enjoyed reading your kind words of appreciations. We are all looking forward to welcoming you back soon. Arrivederci! Luana Mazzega Executive Assistant Manager in Charge of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BarryAscot wrote a review Sep 2022
London, United Kingdom716 contributions1373 helpful votes
Our stay would have been pure LA Dolce Vita if not for complacent, 3rd rate suppers at Cip’s and a hopeless bar experience I have noticed so many improvements since our last visit. Although there is a pillow menu, the standard feather pillows we were provided with are the best one will find anywhere. The new luxury bath towels make such a difference and the bedding is now top quality. Pity about lack of tissues in bathroom. Rooms and suites however enjoy a special 'feel' which should not be mistaken by guests as being outdated, rather they are classic, beautiful, elegant and exactly what is expected by returning guests. Modern twists are carefully blended in, such as television rising from a period style cabinet. This hotel feels like home. Having stayed at a few of the top hotels in Venice over the years I'm able to make a fair comparison. The loveliest hotels are of course the older hotels including the Cipriani and the Danieli. If you want something modern and new then stay at the JW Marriot (it's a particularly good JWM and could have been branded a Ritz Carlton) and it also has the 2nd best pool in Venice. The Very Best swimming pool to be found in Venice is of course at the Cipriani, where the Olympic sized pool comes with exceptional pool service. Relaxing by this pool takes some beating, not only in Italy but anywhere. Pure La Dolce Vita ! The choice of flowers in red and white outside all balconies compliment the property better than ever as do the floral arrangements throughout the hotel especially opposite the boutiques. There is now a room next to reception where guests are welcomed. We received a marvellous welcome from Michael (who has been at the Cipriani since before the previous management). On arriving I found there was a new managing director, Mr Marco Novella, who used to head London's unbeatable Lanesborough Hotel. Returning guests will have no problem noticing the improvements. We were however very disappointed with Cip’s restaurant. We had a table at Cip’s two nights running. Some of the food was tasteless, far too much olive all used which made two different turbot dishes actually taste greasy. I feel complacency has set in and we would never go back. On top of which one of the staff was not very kind or helpful to my wife when she asked for help during a total deluge of rain, my wife actually felt that the staff member was rude to her. I certainly found that the restaurant manager was not interested at all we’re on our second night I tried to explain that the food was disappointing. Both dinners at Cip’s were 3rd rate. I only complained the first night in the hope that they would resolve their kitchen problem ready for our second night. No such luck. We stay at the Cipriani so we can stroll over to Cip’s, then relax at the bar and enjoy the property. Walter the barman has gone and the standard has gone down. There is no consistency in the way cocktails are made and as for a Bellini, don’t bother. Sometimes there is far too much peach purée in the mix, other times there is not quite enough. Sometimes you get a full glass of Bellini, other times it comes 50% full of froth. For a perfect Bellini go to where it was invented, Harrys Bar where it is always perfect and consistent. Given the price is charged at the restaurant and bar, guests are entitled to a good standard. Also, the Cipriani used to have a really great pianist who gave the bar atmosphere at night. On our first night, after dining at Cip’s, the atmosphere at the bar was reminiscent of being in a morgue. The live music was a monotonous dirge. We stood for two minutes and decided we couldn’t face it. The management should take a leaf from the wonderful entertainment at Belmond Splendido in Portofino where there is a fantastic atmosphere during and after dinner. On the second night the five piece band were monotonously going through the motions from their sheet music. No feel, no personality and no atmosphere. On a positive note, the breakfasts at the Cipriani are very good indeed. Also all of the staff at breakfast are lovely. They are so friendly and welcoming and extremely together that it makes for a great start to the day. After staying for two nights at the Cipriani we moved to the Danieli Hotel. The offering at breakfasts at the Cipriani are easily twice as good as at the Danieli. However the Danieli bar at night has great atmosphere and a wonderful pianist who also sings who was so good we spent over two hours…and a lot of Euros, at their great bar. The wonderful Danielli cocktail list put the Cipriani list to shame. Of all the top of the hotels in Venice, we would not normally consider staying anywhere except the Cipriani. With poor F and B (apart from breakfast) and a depressing night bar, our need to stay at the Cipriani is no more. While the hotel accomodation itself was starting to get a little tired, this has been reversed by the new manager. Service, rooms and suites, the extensive gardens, facilities...everything (apart from Cip’s and the bar) is better than ever. As for the pleasure of breakfasts...the setting is so lovely and the service so perfect that it has to be unbeatable in whole of Venice. There used to be a bird problem at breakfast as well as a wasp problem at certain times of the year. Not any more. Annoying birds who would try and steal food in front of diners are now frightened by the sight of a hawk been carried about the restaurant by an experienced hawk handler. Problem solved. Brilliant. More top hotels should do this. Also on every table was a plastic contraption with wasp food inside so instead of bothering diners the wasps are attracted by this, have some food and then fly away. I’ve never seen this before anywhere. Cipriani really should deliver the most wonderful guest experience as do so many of the incredible Belmond hotels around the world at other amazing locations, especially in Peru. One of us was staying at Belmond Iguazo Falls, Brazil earlier this month and that was off-the-scale exceptional ... and their restaurant was Belmond at their best. Incredible cuisine. One final word of praise...Andrea, who greets and helps arriving guests climb off the various boats...(not always simple especially with older and disabled ) guests .... provides a careful and considerate service...no matter the water level. in fact arriving to a welcome from Andrea and Michael (reception manager) is lovely. All things considered, I can’t give the Cipriani a five star rating for this visit and we don’t feel like returning. I am going to review Cip’s in detail separately. At no point did I ask or expect anything to be deducted from our hotel bill. I tried to pay the bill in full on departing however the Cipriani insisted on not charging us for one of our two dinners at Cip's. This did not make up for the disappointment caused (we had brought an 80 year old relative to Venice with us for her first ever visit) but at least the failures were acknowledged by the hotel manager.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Luana Mazzega, Other at Cipriani, A Belmond Hotel, Venice
Responded 1 week ago
Dear BarryAscot, Thank you for your recent review of Cipriani, a Belmond Hotel, Venice. We appreciate you taking the time to provide us with your feedback. Please be assured that your constructive remarks have been taken into great consideration. Should you wish to share more with myself, feel free to contact me anytime at luana.mazzega@belmond.com We hope to have the pleasure to welcome you back again, Luana Mazzega Executive Assistant Manager in Charge of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MrGeorgie wrote a review Sep 2022
Northern Ireland, United Kingdom16 contributions11 helpful votes
Excellent five star service throughout our two nights stay. This was our second holiday in the Cipriani in 4 years and we intend to return. Consistently excellent standard of service and quality of experience.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Luana Mazzega, Other at Cipriani, A Belmond Hotel, Venice
Responded 2 weeks ago
Dear mrgeorgie100, Firstly, let us thank you for your time and excellent review about your stay at Cipriani. There is no better satisfaction than reading that you appreciated your stay with us. Please be assured that your comments have been shared with the team and that you will always be more than welcome in your Venetian home. We are looking forward to the opportunity to welcome you back soon. Luana Mazzega Executive Assistant Manager in Charge of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
alison wrote a review Sep 2022
Stevenage, United Kingdom7 contributions4 helpful votes
I was a little disappointed which I didn’t expect to be. Don’t get me wrong, this is a stunning venue. Beautifully set, the facilities are incredible, the bedrooms are beautiful, the linen on the bed is heaven and the food is exceptional. What disappointed me was how we were treated by some of the staff. When we arrived our check in was rushed like we were an inconvenience, the gentleman couldn’t get rid of us quick enough to check in more guests. Not at all what I expected from such a hotel. At breakfast there were staff in abundance but they were highly inattentive and we struggled to gain attention several times. Honestly it felt like there was a tiering to guests and we were bottom of the pile. Such a shame for a hotel we had been so excited to visit and for such a special trip for us.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Luana Mazzega, Other at Cipriani, A Belmond Hotel, Venice
Responded 2 weeks ago
Dear Travel62924156044, We really appreciate you took the time to send us your precious comments after your recent stay at our Hotel. Whilst I am naturally pleased to read about the positive aspects you highlighted, I am deeply heartened finding out this absolute lack of empathy and service received upon check-in and at breakfast. I do personally apologise for this unusual behaviour. We do hope that this experience did not impact your overall impression of Cipriani and that we will have the pleasure of welcoming you back again soon. Kind regards, Luana Mazzega Executive Assistant Manager in Charge of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Simon T wrote a review Sep 2022
Perth, Australia186 contributions113 helpful votes
The Cipriani holds a special place in my family's heart, as does Venice. Coming back after three years missed because of covid, we were unsure what to expect. We got perfection as always before. The week we were there was at the peak of the summer's heatwave 42-45 degrees (108- 113 F) each day. The staff, our friends, were on their A game. Truly perfect Italian service, effortlessly welcoming and helpful but unobtrusive in the Italian way. The hotel remains the oasis of calm it has always been, tucked away in Giudecca, but for the first time, the famous pool came into its own. There is something ridiculously luxurious about drinking Bellinis at their spiritual home around this magnificent pool. Whatever the world throws up, the Cipriani seems to take in its effortless style.
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Date of stay: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Luana Mazzega, Other at Cipriani, A Belmond Hotel, Venice
Responded 2 weeks ago
Dear SimonT692, Firstly, let us thank you for your time and excellent review about your stay with us at Cipriani, a Belmond Hotel. There is no better satisfaction than reading that you appreciated your stay with us. Please be assured that your comments have been shared with the team and that you will always be more than welcome in your Venetian home. We are looking forward to the opportunity to welcome you back soon. Luana Mazzega Executive Assistant Manager in Charge of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BeachLover75205 wrote a review Sep 2022
Dallas, Texas101 contributions67 helpful votes
My husband says this is the most lovely place we have ever stayed! A private water taxi took us from the car park right to the Cipriani dock across the lagoon from St. Mark's. Cordial and private checkin with a glass of Veuve Cliquot! We were upgraded to a huge room with lots of storage, beautiful bath and with huge terrace overlooking the Olympic size pool! We enjoyed 2 lunches on the covered pool terrace and fabulous dinner at 1-star Michelin Oro. Service including the pool attendants was friendly, concierges were awesome. Cipriani's continuously-running private water shuttle docks in their dedicated slip right on St. Mark's Square making it super easy to tour the city. Need a Covid test before cruise and got it right at the hotel. Beautiful grounds and facilities. Simply spectacular - what a special treat!
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Date of stay: July 2022
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Luana Mazzega, Other at Cipriani, A Belmond Hotel, Venice
Responded 3 weeks ago
Dear BeachLover75205, we are very happy to read you are so enthusiastic about your recent stay at our Hotel. Thank you for taking the time to write about your experience. We all wait for you to be back in Venice and at the Cipriani in a not too distant time! A presto! Luana Mazzega Executive Assistant Manager in Charge of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LTraveler7 wrote a review Aug 2022
Ltraveler7268 contributions117 helpful votes
Really enjoyed my stay at cirpirani and will be coming back. Spacious hotel with a lot of great amenities and beautiful grounds. The pool is great and the rooms are spacious and modern,the staff is jovial and attentive.
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
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Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Luana Mazzega, Other at Cipriani, A Belmond Hotel, Venice
Responded Aug 27, 2022
Dear LTraveler7, I am really happy to read you've enjoyed your stay with us, that you appreciated several aspects but above all the Staff. This makes us feel really proud. Thank you once again, arrivederci a Venezia! Luana Mazzega Executive Assistant Manager in Charge of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
gadget61 wrote a review Aug 2022
Cheltenham, United Kingdom7 contributions3 helpful votes
Perfect in every way - possibly the best hotel we have ever stayed in. From the moment we were greeted at the airport, to the moment we departed, we loved every moment in Venice and on Guideca island where the hotel is. Exceptional staff and service.
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Luana Mazzega, Other at Cipriani, A Belmond Hotel, Venice
Responded Aug 27, 2022
Dear gadget61, we are so happy to read your very positive feedback! It has been a great pleasure to host you and can't wait to welcome you back soon in Venice. Enjoy the rest of the summer! Luana Mazzega Executive Assistant Manager in Charge of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Frederic L wrote a review Aug 2022
London, England, United Kingdom66 contributions66 helpful votes
Wonderfull place , exceptional location but sooooo expensive that it cannot be bad … Concierge at the top level, breakfast is amazing . Pool service is really below hotel standard (super slow , not organised etc ) . Unfortunatly almost impossible to smoke in the entiere ( almost ) hotel . One of the Kind . Once in a life
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Luana Mazzega, Other at Cipriani, A Belmond Hotel, Venice
Responded Aug 27, 2022
Dear 705frederici, thank you for your kind review, I am glad to read that you overall enjoyed your stay with us. I will share your compliments and also the constructive comments with all the Cipriani Team. We all hope to see you again in a not too distant time. Luana Mazzega Executive Assistant Manager in Charge of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
angelasim0ns wrote a review Aug 2022
London, United Kingdom5 contributions3 helpful votes
My husband and I just spent two nights at the Cipriani in Venice . We had the most wonderful service and nothing was too much trouble . All the staff were polite and helpful but with a warmth and personal touch that made you feel very much at home and not just another guest passing through the hotel . We will definitely be going back next year .
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marco Novella, General Manager at Cipriani, A Belmond Hotel, Venice
Responded Aug 22, 2022
Dear angelasim0ns, Thank you for taking a moment to write about your experience at Cipriani, a Belmond Hotel, Venice. I am delighted you enjoyed your stay and am most grateful for your kind review which I have shared with everyone who helped make your stay so memorable. Needless to say, we look forward to welcoming you back to our hotel whenever your future travel plans next bring you to Venezia. In the meantime, I send you my best wishes Marco Novella Manging Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$964 - $1,676 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cipriani and palazzo vendramin hotel
LOCATION
ItalyVenetoProvince of VeniceCity of VeniceVeniceDorsoduro / Accademia / Giudecca
NUMBER OF ROOMS
95
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Frequently Asked Questions about Cipriani, A Belmond Hotel, Venice
Which popular attractions are close to Cipriani, A Belmond Hotel, Venice?
Nearby attractions include San Giorgio Maggiore (0.2 miles), Casa dei Tre Oci (0.1 miles), and Le Stanze Del Vetro (0.2 miles).
What are some of the property amenities at Cipriani, A Belmond Hotel, Venice?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Cipriani, A Belmond Hotel, Venice?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Cipriani, A Belmond Hotel, Venice?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Cipriani, A Belmond Hotel, Venice?
Conveniently located restaurants include Bar da Monica, Cip's Club, and Oro Restaurant.
Are there opportunities to exercise at Cipriani, A Belmond Hotel, Venice?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Cipriani, A Belmond Hotel, Venice have an airport shuttle?
Yes, Cipriani, A Belmond Hotel, Venice offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Cipriani, A Belmond Hotel, Venice have airport transportation?
Yes, Cipriani, A Belmond Hotel, Venice offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Cipriani, A Belmond Hotel, Venice?
Yes, dry cleaning and laundry service are offered to guests.
Does Cipriani, A Belmond Hotel, Venice offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Cipriani, A Belmond Hotel, Venice?
The staff speaks multiple languages, including English and Italian.