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Hotel Danieli, a Luxury Collection Hotel, Venice

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Castello, 4196 Riva degli Schiavoni, 30122 Venice Italy
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (3463)
360
Panoramas (16)
Room & Suite (517)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Danieli, a Luxury Collection Hotel, Venice
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#120 of 407 hotels in Venice
Location
Cleanliness
Service
Value
Travelers' Choice
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Luxury, sophistication, and timeless elegance combined with contemporary comfort. This is what to expect when you choose to stay at Hotel Danieli. Evoking the opulence for which Venice is known, you'll find us right next to Piazza San Marco, placing the masterpieces of Venetian art at your doorstep. Accompanying you home long after your visit are the magnificent panoramas to be enjoyed from Restaurant Terrazza Danieli and the Danieli Bistro, exceptionally matched with eno-culinary journeys of indigenous ingredients.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Rooftop terrace
Baggage storage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Rooftop bar
Banquet room
Meeting rooms
Concierge
Newspaper
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Laptop safe
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Great View
Languages Spoken
English, French, Spanish, Italian
Hotel links
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3,949Reviews79Q+A100Room tips
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Popular mentions
Philippa S wrote a review Nov 21
1 contribution1 helpful vote
Very disappointed with the Hotel Danielli they refused to refund us our money for a room booked which we couldn’t use as Italy was in Covid lockdown & so was England. No refund no vouchers offered. No negotiation at all despite our best efforts, they refused to send us their terms and conditions. Absolutely terrible service.
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Date of stay: April 2020Trip type: Traveled with family
1 Helpful vote
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Response from Hotel Danieli Bistrot, Marketing at Hotel Danieli, a Luxury Collection Hotel, Venice
Responded 1 week ago
Dear philippa351, As Hotel Danieli we are following the italian guidelines offering a voucher refund to all the guests entitled to have it. For this reason I kindly invite you to send me an email to my private adress and I will be glad to look into this matter: silver.carpanese@luxurycollection.com Kind Regards, Silver Carpanese, Hotel Manager
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wbarnim wrote a review Nov 7
Bangkok, Thailand106 contributions52 helpful votes
The best place in Venice. Fullstop. If you want to sleep in a palazzo surrounded by all the grandeur of this city this is your place. The location a few 100 m from San Marco is unbeatable, the view of San Giorgio Maggiore across the sparkling water at sunset breathtaking, the lobby one of the most beautiful hotel lobbies in the world, I would say. We did not love the concierge desk though - we got a lot of attitude and not much help there. Everything else though is perfect. Surprising is the restaurant on the highest floor. It is called Terrazza Danieli. The pasta there, served with the most incredible view, is one of the best we have ever had - and we have had some incredible pasta. Don't miss to have lunch or dinner here. The restaurant staff, we remember one woman from South America especially, are very kind and attentive.
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Date of stay: December 2019
Value
Service
Sleep Quality
1 Helpful vote
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TravelTaavi wrote a review Oct 2020
Luxembourg City, Luxembourg98 contributions154 helpful votes
Beautiful palace on the water with a stunning reception area. I liked arriving by water taxi at the water steps of the hotel, and check in was gracious and efficient. Rooms are ornate, possibly a little overdone, but very comfortable. I had a view over the sea to San Giorgio. My only complaint is the lack of tea or coffee making facility. The rooftop has a spectacular terrace and restaurant, where a good breakfast is served. The entire hotel is, unfortunately, let down by the concierge team. For some reason they are the ones who keep the keys and, since they are always away from the desk / on the phone / busy with someone else, queues form for guests to get their keys (and there is definitely no “welcome back” when you walk in). When I asked the Head Concierge (Filippo Bollani) for some restaurant recommendations he was unhelpful and made it quite clear it was a waste of his time. When I then asked for gondola suggestions he grew impatient and rudely pointed to the gondolas outside the hotel. Tip: the concierge of another hotel advised that since gondolas do not travel very far, what you see depends very much where you start: he recommended hiring one closer to Ponte Rialto so there is time to do one part of your ride on the Grand Canal and under the bridge. Would that have been so difficult for the Danieli concierge?
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Date of stay: October 2020Trip type: Traveled with family
3 Helpful votes
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Response from Hotel Danieli Bistrot, Marketing at Hotel Danieli, a Luxury Collection Hotel, Venice
Responded Oct 19, 2020
Dear TravelTaavi, Thank you for taking the time to review our hotel following your recent visit. I was happy to read your positive feedback about our palace including the rooms and the restaurant. On the other hand, I was really sorry about the comment concerning the service you experienced. We take pride for the level of service we provide and we continuously try to exceed guests' expectations therefore I would be most grateful if you could contact me directly to further discuss your experience at the following email address: silver.carpanese@luxurycollection.com Looking forward to hearing from you. Kind regards, Silver Carpanese Resident Manager
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alexjb15-88 wrote a review Sep 2020
Cardiff, United Kingdom4 contributions9 helpful votes
Amazing rooftop bar with stunning views over the Venice lagoon. Walk through the stunning hotel danieli to get to the top floor. prosecco was fantastic and excellent service. Visited twice during our stay in venice.
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Date of stay: September 2020Trip type: Traveled as a couple
2 Helpful votes
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Heather wrote a review Jul 2020
1 contribution6 helpful votes
We booked a family trip to stay at Hotel Danieli in June 2020. When COVID hit and it was apparent we would not be able to make our scheduled trip we were informed through Marriott that we would receive a refund (we have the email that states this exactly). However, Hotel Danieli will NOT refund us our money. Furthering the terrible customer service of Hotel Danieli we were going to pass our 2 rooms onto friends in Italy since the hotel would not honor their commitment of refunding us our money. Hotel Danieli would not honor this alternative either as they had closed their doors and no guests were allowed to stay at their hotel. The customer service is non-existent, we understand the plight they were facing, yet they will not give us the same courtesy. If this is how they treat upcoming guests I cannot imagine the actual stay!
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Date of stay: June 2020
Service
5 Helpful votes
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Response from Hotel Danieli Bistrot, Marketing at Hotel Danieli, a Luxury Collection Hotel, Venice
Responded Jul 23, 2020
Dear Valued Guest, Hope this email finds you and your family well. We are sorry for your disappointment regarding your cancelled reservation. We know that our CEO, Mr. Sorenson, sent the communication you have mentioned. However, on our official website, there were the specification that some exclusions may be applied and that the form of refund may be subject to applicable laws where each hotel is located. Further The Decree-Law 17 March 2020, n. 18 (so-called "Italian Care Decree"), we are giving the opportunity to our guests, that reserved prepaid non-changeable and non-refundable rates, to use the amount already paid for a future stay at our property, within the validity of the voucher. Therefore any accommodation reservations made but not consummated due the Covid-19 emergency ( including the closure of the hotel) must be reimbursed by issuing a voucher. We know this period has many variables and may be not easy to plan a trip. We would like to give you the possibility to change your reservation in 2021 in a more convenient and enjoyable moment and for this reason we are pleased to extend the validity of your voucher until 31st December 2021 Dear Valued Guest, we seek for your understanding. Thank you for choosing Marriott, and we look forward to welcoming you in the near future. Kind regards Silver Carpanese Resident Manager
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PRICE RANGE
$376 - $712 (Based on Average Rates for a Standard Room)
LOCATION
ItalyVenetoProvince of VeniceCity of VeniceVeniceCastello
NUMBER OF ROOMS
204
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Frequently Asked Questions about Hotel Danieli, a Luxury Collection Hotel, Venice
Which popular attractions are close to Hotel Danieli, a Luxury Collection Hotel, Venice?
Nearby attractions include Doge's Palace (0.1 miles), Piazza San Marco (0.2 miles), and Basilica di San Marco (0.1 miles).
What are some of the property amenities at Hotel Danieli, a Luxury Collection Hotel, Venice?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Danieli, a Luxury Collection Hotel, Venice?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Danieli, a Luxury Collection Hotel, Venice?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hotel Danieli, a Luxury Collection Hotel, Venice?
Conveniently located restaurants include Ristorante Alle Corone, Ristorante La Piazza, and TUTTINPIEDI.
Are there opportunities to exercise at Hotel Danieli, a Luxury Collection Hotel, Venice?
Yes, guests have access to a fitness center during their stay.
Does Hotel Danieli, a Luxury Collection Hotel, Venice have an airport shuttle?
Yes, Hotel Danieli, a Luxury Collection Hotel, Venice offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hotel Danieli, a Luxury Collection Hotel, Venice located near the city center?
Yes, it is 1.0 miles away from the center of Venice.
Are any cleaning services offered at Hotel Danieli, a Luxury Collection Hotel, Venice?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Danieli, a Luxury Collection Hotel, Venice offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Danieli, a Luxury Collection Hotel, Venice?
The staff speaks multiple languages, including English, Spanish, French, and Italian.