Hotel Canal Grande
Santa Croce, 932 Campo San Simeon Grande, 30135 Venice Italy
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About
#8 of 387 hotels in Venice
Location
4.8
Cleanliness
4.9
Service
4.9
Value
4.5
2023 Travelers' Choice Best of the Best
Canal Grande is a charming boutique hotel located in Ca' Polacco, an elegant little palace which has just been restored. The furniture of the hotel is characterised by the elegance of Rococo style, typical of 18th century Venice. The lobby with its rose marble fireplace, the breakfast room with its golden mirrors, and the bar with its Venetian red velvet armchairs overlook the Grand Canal and are the best places where to begin and end a day! The small terrace on the Grand Canal gives our Guests the possibility to have a drink in a special setting and to "breathe the air of the canal"!!
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Hiking
Board games / puzzles
Highchairs available
Airport transportation
Business Center with Internet Access
Bar / lounge
Breakfast buffet
Breakfast in the room
Taxi service
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bidet
Safe
Telephone
VIP room facilities
Wardrobe / closet
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
River View
Languages Spoken
English, French, Spanish, German and 1 more
Location
100Great for walkers
Grade: 100 out of 100
188Restaurantswithin 0.3 miles
104Attractionswithin 0.3 miles
Santa Croce, 932 Campo San Simeon Grande, 30135 Venice Italy
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This is without question the best hotel in Venice! Everything you could want and service that is outstanding. The location is perfect, close to train station and on the grand canal so it’s easy to go anywhere in Venice. Wonderful breakfast buffet and outside seating overlooking the canal or seating inside. I have stayed at 5 different hotels in Venice and this is the best!
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favorite
I have had the good fortune to travel quite a bit in my life but this was the first time to Venice. The Hotel Canal Grande may very well be the most beautiful, well run, welcoming, and comfortable hotel I have ever stayed. We stayed for 3 nights to celebrate a very big birthday and a much overdo anniversary. The hotel is very easy to get to and just one vaporetto stop from the train station. The front desk was very welcoming and efficient with our check in. We stayed in the Suite Canalotta overlooking the Grand Canal. Omgosh! This was the most elegant room with a separate comfortable sitting area. The furnishings were exquisite! The bed was so comfortable. The room was very clean and the cleaning service was exceptional. Despite being on the canal the noise was minimal. The bathroom was breathtaking and we loved how at night, a courtyard lamp lit it up just perfectly. The tile in the shower is so elegant!!! We were so surprised and touched when we were brought presecco and a lovely chocolate cake ( to die for) wishing me a happy birthday. They were generous with drinking water which we did not find to often be the case in Italy. The breakfast spread was absolutely one of the best! So lovely to hear Buongiorno , Buongiorno every morning and to be asked what they could bring you for coffee. I was even offered to have made a cappuccino with plant based alternative which again stood out as a testament of their service. The breakfast included scrambled eggs, bacon, sausage, salad, charcuterie, cornetto, belgium waffles, pancakes, unbelievable pastries! I just couldn’t get enough of the custard filled Krapfen donuts! All of this served in lovely elegant and comfortable lounges or on the balcony if you wished. We took the hotel suggested and arranged the “Hidden Venice” tour which was fantastic fun and so educational! This gave us the courage to feel totally comfortable just getting “lost” on our last day in Venice. There are many great Bakaro , cicchetti easy walking distance and many fine restaurants a vaporetto ride away. One afternoon we sat out on the hotel balcony to enjoy the presecco we had been given and they brought us an ice bag as well as some aperitivo snacks. How special just to watch the boats, gondolas and vaporetto go by! Venice is just magical! No place in the world like it! The Hotel Canal Grande was absolutely perfect in every way! I fought back tears as we left. I so hope some day we can return. Thank you so much to everyone at this PERFECT in every way hotel for making our trip so memorable!…
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Date of stay: October 2022Trip type: Traveled as a couple
Room Tip: Book this hotel! You won’t be sorry!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
5 Helpful votes
Helpful
Location was convenient to train station- porters available to transport luggage ( you have to cross the bridge stairs so very convenient). Best customer service we’ve ever received. All staff available and helpful. There wasn’t a canal view room available- but the room was charming. We walked everywhere-and loved it.
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Date of stay: May 2023Trip type: Traveled as a couple
Room Tip: Utilize the staff for recommendations and tour set up.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Friendly and helpful staff, delicious breakfast buffet, comfortable bed, I would pass on the drinks at the bar, we ordered an old fashioned and a Cuba libre, we were not impressed. Everything else was outstanding.
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
SamMYorks wrote a review May 25
East Riding of Yorkshire, United Kingdom34 contributions8 helpful votes
The location was fantastic with amazing views of the canal from the terrace, in a more quieter part of the city and very close to some great local bars and quiet squares, as well as the train station. Also used the signs for the train station to find our way back to the hotel when we got lost (which is fun). I was a little disappointed with the standard of hotel itself, not as luxury as expected, although appreciate an old historic building , beds were comfortable though and good linen, and the air con worked well although there was a noisy dehumidifier in the room switched on which noone explained as to why until we asked if could switch off We had asked to be in the main building more than once before our stay, but were put in the separate building close by, they did move us the next day though which was good. Separate building was fine, next to a residential home, just preferred to be in main part, had waited ten years to stay in this specific hotel after our previous visit to Venice when the hotel was full, and chose this hotel especially with our tour operator Planet Rail rather then there suggested hotel, wish I'd maybe asked Planet Rail to be in canal facing room as we were on ground floor both times, or gone with there initial suggestion of hotel. Customer service okay, wish we'd been told about the Venice Festival of the Sea which we missed, the young female intern was stand out, really enjoyed speaking with her. Venice is amazing and really made our special anniversary 😍❤️. …
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Wonderful experience at the Hotel. We were originally booked at their sister hotel Hotel Antiche Figure but they gave us the option to choose and we are very pleased with this hotel. Check-in was very easy, our bags were moved seamlessly from the other hotel straight to our room. The hotel staff were very helpful from booking us water taxis to recommending outstanding dinner reservations with a table on the canal to watch all the activity. Buffet breakfast was excellent for cold buffet, cereals, yogurts, fresh juices, meats and cheeses and the bakery and pastries were all fresh. Service was excellent and no limit to our coffees and tea requests. Special call out to Anna who was most helpful, organizing our dinners, porter to the train station and even taking care of printing out our train tickets, just in case. Great start to our vacation.…
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We spent three nights here in the Santa Lucia suite. Super easy to find from the main station and by the grand canal. Very comfortable beds and the room was amazing. The staff are very curteous and helpful regarding local area places to eat and things to see. They gave us the opportunity to visit Murano by boat which was very enjoyable and we spent our time there looking around at both the glass factories and museum. Overall we were very pleased with our stay and will most likely will stay here again because it is so accessible.
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This was a wonderful property for our stay in Venice. A perfect location, right on the water. What really made our trip outstanding were the staff of the hotel. Everyone was so friendly and helpful in every way. It was also perfect that they had a small bar with a few food options in the evening. The night we checked into our hotel we had flown twenty hours and just wanted to get some food into our system and crash. We had a lovely hour unwinding in the bar with a view of the water and good food before we went up to our rooms for a good night's sleep.
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Date of stay: May 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I must say that overall, it was a delightful experience. The location of the hotel is prime, and we loved the direct access for water taxi. The exceptional customer service we received from the staff was one of the highlights of our stay. The staff was friendly and supportive, and as silver members of the Expedia program, we were given extra perks such as free late checkout, free wifi, and a free welcome drink. One of the best parts of our stay was the free tour to a glass factory that the hotel organized for us. It was a unique and interesting experience that we will never forget. The tour guide was knowledgeable and passionate about the history and art of glass-making in Venice. The only downside of our stay was the facilities. The elevator was quite small, which made it difficult to navigate with luggage. Additionally, the hotel's facilities seemed a bit old and in need of renovation. The heating system in our room was poor, and it got quite chilly at night, which made it difficult to sleep comfortably. Overall, the Grand Canal Hotel is an excellent choice for traverlers who are looking for a prime location and exceptional customer service.…
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Description of room on website and what we got not really what we expected!Room had one window which opened to a small street! LOL.Anyway,location is good if you are coming by train or bus/taxi as the station is less than a km walk away.but its about a 25-30mins walk from st.marco's and all the restaurants/sites/shopping,so be prepared to do LOTS of walking! breakfast was pretty basic.staff were great,especially the housekeepers! if you are using ALILAGUNA,its gonna take you almost 2hrs to get from the airport to st.marco's! by taxi only 20-30mins then a short walk to the hotel
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Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$322 - $484 (Based on Average Rates for a Standard Room)
LOCATION
ItalyVenetoProvince of VeniceCity of VeniceVeniceSanta Croce
NUMBER OF ROOMS
22
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Claim Your ListingHOTEL CANAL GRANDE - Updated 2023 Prices & Reviews (Venice, Italy)
Frequently Asked Questions about Hotel Canal Grande
Which popular attractions are close to Hotel Canal Grande?
Nearby attractions include Creature di Gomma - Venice Vintage Toys (0.3 miles), Time Social Bar (0.3 miles), and Al Parlamento (0.3 miles).
What are some of the property amenities at Hotel Canal Grande?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Hotel Canal Grande?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Canal Grande?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Hotel Canal Grande?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Hotel Canal Grande?
Conveniently located restaurants include Crepes House By Pepe, Bacaro Quebrado, and Arcicchetti Bakaro.
Does Hotel Canal Grande have airport transportation?
Yes, Hotel Canal Grande offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Canal Grande located near the city center?
Yes, it is 0.2 miles away from the center of Venice.
Are any cleaning services offered at Hotel Canal Grande?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Canal Grande?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to Hotel Canal Grande?
Many travelers enjoy visiting Doge's Palace (0.9 miles), Scuola Grande di San Rocco (0.3 miles), and Ca' Zenobio degli Armeni (0.6 miles).